Eseries / Communicators :: Nokia E6-00: Unable To Access Screen During Calls?
Oct 23, 2011
When I receive a call my screen automatically locks and darkens. Sliding the key lock switch to unlock the phone doesn't work. Not having access to the screen is a problem for two reasons: 1. I don't know who is calling me (as the screen is dark) 2. I cannot use any of the phones functions (i.e. speaker, conference calls, hold, etc.) This all started when I upgraded to Software Version 022.014 with Software Version Date 2011-07-05. Both points above were working before this update.
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Feb 16, 2011
I'm unable to open the menu! After restarting i can access the menu and after 1 day again the same issue! Have to restart repeatedly!
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Aug 4, 2011
i am unable to access memory card in my e 72 mobile although it is working when i insert the meomery card in my laptop .. memory card not accessible and all the files are getting saved in phone memory.
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Jun 23, 2012
My phone is Nokia E71. I have a problem with pairing my device and have google for solution without success. I am able to pair with all devices but unable to access the paired phones'data.All other phone models are able to access my phone data except Nokia phones eg C3.Kindly assist.
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Sep 19, 2011
I bought E7 about a month ago. Previosuly had N95 and LOVED IT but I needed to update. I am having problems with my contacts. All my contacts are saved by sim card. I thoght sim was problem but No. Even with replacement sim, I still get errors as described on subject line above. I am thinking about contacting Nokia and get a replacement. I want to add pictures and ring tones to my various contacts but it is not possible with these errors that I am receiving. I try to add a new contact and phone does not allow it by, once again, providing an error as mentioned above. Some times, phone says that memory is full but yet the phone indicates that there are 150 contact slots still available to be used.
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Dec 7, 2011
E6 While making outbound calls from my phone version 022.014 I get "No Answer"; this applies to all calls, I cannot make out going calls. Nokia please help; seems another bug(which is not a surprise for Anna!)
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Oct 17, 2011
I have got a nokie E7. When I try to go into contacts the screen goes black and then goes back to the screen I was on before. Menu > Contacts (screens goes dull for 3 sec then bright again) > click contacts again (screen goes black for 5 sec then goes back to menu).
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Mar 18, 2011
I keep calls diverted whne busy, out of reach etc. For some reason the E7 displays the "All calls diverted" (the bent arrow) on the screen even if I have removed all call diversions and rebooted.
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Jul 3, 2011
Just got my new Nokia E6 out of the box. It does connect to my WEP+WPA2 secured WLAN, but I cannot access the Internet with it. Nor with the browser or with any other app. I can access the internet via my 3g connection (I live in a kind of rural area where no 3G is available).
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Apr 24, 2010
everytime when i try to use wifi to access internet either using browser to surf, accessing the facebook or Internet applications using wifi, the phone screen goes dim, and goes back to the main screen (the wlan is automatically off when the phone restarts).
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Jun 10, 2011
I cannot make or receive calls and messages on my nokia e52 sometimes. When trying to make a call it shows a small lock in locked position near the green phone symbol. I then restart the phone and it works fine. It only occurs rarely like once in a week or two and you wont know unless you try to make a call or some one calls your land phone and tells that the mobile is switched off. I am using the latest software and has tried the factory reset.
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Dec 24, 2011
This is the second time I'm downloading skype to my Nokia mobiles, The first mobile was Nokia N97 and the current is Nokia E6, Still can not make video calls or even see the caller! Do i have to download a support software ?
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Oct 28, 2010
I got the black version bought in the end of May 2010, and got it repaired recently because of cracked speaker. The repair company also upgraded the firmware from 034.001 to 051.018 (the new firmware 051.018 crash a lot more often specially with music player or if you want to see pictures/movies).
Anyway, In relationship with the repair I also noticed that I could not receive or make any calls. If I try to make a call its all silent the signal strength says its great connection though with the full bars. And if someone tries to call me they hear the default: "the subscriber can not be reached now, please leave a number and end with #".
And if I restart the mobile the phone works as normal again, I can make calls and receive calls. Also SMS will be received now. This happened both with firmware 034.001 and 051.018. I am using 3G net with operator Tango mini/comviq in Sweden (and they dont have any problems with the net, also the restart would suggest the same thing). I would think this is related to too long uptime or the frequent soft reboots/crashes.
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Dec 9, 2012
I have tried many more times. But always it appears error massage on the display. I can't answer calls in skype also.
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Mar 17, 2011
When Nokia internet radio is on and streaming a station, i observed that i cannot receive any calls. I assume the calls are given high priority when compared to others.
My Nokia E63 runs on Vodafone Streaming on: Vodafone Mobile connect FW Version:500.21.009(02-02-2010) RM-437
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Sep 28, 2011
When going in "locked" mode for keys and screen (automatically, or by doing it myself via the Key lock switch ), this also locks the "call key", making it impossible to answer an incoming call by merely pressing the call key. I first have to unlock keys and screen by using the Key lock switch. I have all the latest updates installed and already tried the obvious like restarting the phone, getting called by several fixed and mobile phones (to detect a 'pattern' - without success, as strangely enough 1 time out of 10 the key DOES respond as expected), changing the settings for the automatic key-locking,.
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Sep 30, 2011
i have nokia 5235 but when i restore this.then unable to send nokia massege?
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Jun 14, 2011
I have updated my E5 software from .042.010 to .042.014 on 06/06/2011, after the updation I am unable to install any kind of software on my cellphone. At the time of installation, it somehow stop responding and I have to restart the phone to continue my work.
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Sep 16, 2011
My Nokia e72 is unable to detect any ad-hoc networks.But normal wifi networks are detected easily.
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Mar 30, 2011
I am trying to setup my hotmail on my E5 - 00.
While doing so it gives message that my email is already linked with a nokia email account and it also ask me to login to email.nokia.com
Unfortunately I don't remember credentials of email.nokia.com and there is no link for forgot password.
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Nov 24, 2011
I am unable to play .avi files on my E7.How can i play .avi files on E7?
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Apr 10, 2012
I have bought a new nokia E5. I am not able to copy paste. How to copy shayari from google and paste in facebook. I downloaded opera, but when I start it, the phone gets completely switched off........
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Jan 11, 2012
i can't send message but i can receive messages and calls.
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Dec 1, 2010
I have got nokia e5 and i am unable to zoomin / zoomout a picture in my nokia E5. please helpme and let me know how can i zoom on / zoom out a picture in nokia E5-00....
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Jul 3, 2011
I recently purchased a nokia E7. When I first got it it was fine and would send messages to people however now after the 2nd day owning it, it is refusing to send messages to anyone. This is reguardless of network, though I am on the telstra network.
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Jul 11, 2011
When I try to install java app on nokia E6 it gives this error in middle of installation and stopsCom.nokia.mj.impl.storage.storageexception: servererror. Errorcode: -311
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Feb 12, 2012
I've tried to update my E63 software using Nokia Suite v3.3.86 but in vain.
The steps I've followed in the 3rd step fo update process (i.e. Install) are as follows with screenshots attached:
1. It checks for valid installation file (see attached "Installation file validation.png"). Since the update has been downloaded by it previously, it proceeds to next step.
2. It starts preparing to install (see attached "Preparing to install.png").
3. It show USB connection active screen with a windows notification saying "Nokia E63 disconnected via USB" is seen on "Install screen". (see attached "Install Screen.png" for "Install Screen").
4. Next with the same USB connection active screen, a windows notification saying "Nokia E63 connected via USB" is seen on "Install screen".
5. The windows notification disappears and the screen is still at the "Install Screen" (see attached "Install Screen.png").
6. Nothing happens even after waiting for a long time. Clicking "Next" repeats the above mentioned process from step 2.
Dialing "*#0000#" gives the following info:
"500.21.009
02-06-2010
RM-437
(c) Nokia E63-1 (308.06)"
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May 8, 2012
I'm unable to access contacts menu from menu>contacts or from button which i had assignet contacts menu. When i select contacts it only only the menu name "contacts" appears on top for 1 second and is returning to initial menu.
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Feb 12, 2011
I got Nokia E75 and tried to set up my Hotmail via Microsoft Exchange (since hotmail allows to do this). But every time it sync, I receive the following error "Unable to sync. Contact administrator if problem persists." All my data including calendar, contacts and also received mail, is synced except sent e-mails. I really need all this stuff being synced!
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Jun 10, 2011
My partner and I have both brought E71's, I set up access to my email easily then went to do my partners phone and we get up to the enter email address step and it kicks us out and wont let us enter a password or anything....
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Jul 21, 2011
When I turn my E7 its just stuck on the loading Nokia Screen any one know how to fix this issue?
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