Nokia Lumia :: Locks Or Reboots After Phone Calls

Nov 18, 2012

My Lumia 920 has issues disconnecting from voice calls when I hang up a fraction of a second after the person on the other line. I almost always get a call was dropped message. I had my phone reboot and get stuck on the Nokia splash screen once.

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Lumia 950 XL :: Constant Reboots During Phone Calls

Nov 29, 2015

My phone reboots when I'm on the phone... I can't make a decent call without the phone rebooting...

Should I try a hard reset or return the phone?

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BB Curve 8900 :: UMA Connectivity - Phone Locks When Making / Receiving Calls Get Cut Off And Router Crashes

Mar 14, 2010

The main reason i bought the phone.Was because of a virtually non existent signal on the Orange network.(dropping calls etc).Anyway. To cut a long story short.It will find UMA.But takes an age to lock on.And sometimes when making /receiving calls i get cut off and my router crashes (loses internet connection)!If i go into my wifi settings in my phone (wifi diagnostics). Under UMA it says 'UMA connection failed'.But no 'error' code!!

I have checked my router setings and everything seems ok as it does on my phone.
But this morning i contacted AOL router support and they told me that it will not be the router but an issue with the phone!

While i am typing this.It has just found UMA (after approx 1 hour of trying) but if i make a call or receive one , i will more than likely be cut off.I forgot to mention that i have a 'speedtouch'(thompson) router. And am thinking of asking AOL for a 'Netgear'!Would this help?Although my laptop and xbox 360 run just fine via the speedtouch with no problems whatsoever

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Lumia 1020 :: Phone Locks Up When Put On Wireless Charger

Feb 17, 2014

I just got a replacement 1020 due to some Bluetooth issues with the other one and now this one is locking up when it is put on the Nokia wireless charging stand. It happens every time I leave it on the charger over night. When I take the phone off the charger it is completely non-responsive. I have to do the volume down with power button hold to restart it.

If I put the phone on for only a few minutes or half an hour it is fine. I also noticed that when I had Glance set to be on while on the charger with "night mode" set to a colour, the phone would act erratic. It would come on, then go off, over and over again. That is, the lock screen would come on, it would fade away and then go to the glance view, then do it all again.

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BB Curve :: Reboots Itself During Phone Calls?

Sep 10, 2012

My 2 yr old Curve 8530 has recently started to reboot about 5 minutes into any and all phone calls. When rebooting is completed, the battery has been exhausted and needs to be recharged to perform any functions.

Rebooting does NOT occur during any other function use.

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BB Tour :: Device Reboots During Phone Calls?

Sep 21, 2011

Any thoughts as to how to stop my Tour 9630 from during phone calls (and therby terminating them)?

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Nokia Lumia :: 900 Screen Locks During Call

May 7, 2012

I'm on my second Lumia 900 (first was preordered, current one is in-store replacement). Both had the 12084 software update. And both did this - when on a call with the headset plugged in and the mini USB plugged into a computer or wall socket, the screen would lock me out.

If I pressed the side button to get the lock screen - nothing. The call in progress would still be there, but the device would not allow me to do anything until I either unplugged the mini USB or pressed the side button enough times for it to return and show me the call screen.

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Motorola Droid Turbo :: Random Reboots During Phone Calls

Nov 9, 2014

Twice now in the last week I have had the Turbo cut off the phone call and go to the black and white splash screen with the M for Motorola logo and then reboot. It has never rebooted any other time on its own except these two times while on a call.

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Nokia Lumia :: Music Player Locks It For A Few Seconds?

Jan 1, 2013

Since first day I'm having problems with music player. When I click to play a song it takes several seconds to update screen, moreover hardware buttons doesn't do anything. After a few seconds mobile starts to work again, and everything seems well.
It happens with any application that play music (Microsoft, Nokia and mine), and with any music file. Same files where working perfectly on a Lumia 800.

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Lumia 950 :: Phone Reboots After About 15 - 30 Minutes

Nov 20, 2015

I have had my 950 for about 15 hours now and this morning it has restarted no less than 6 times after about 15 - 30 minutes. Not doing anything with the phone, it is just sitting there on my desk plugged into the computer and it restarts. When setting up my phone I used the restore of a backup created from my Lumia 925 so it was not technically a fresh install.

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Lumia 950 XL :: Loud Pitched Noise And Then Phone Reboots?

Feb 4, 2016

I was sitting at my desk and all the sudden I hear a high pitched whistle or whine coming from my phone. I picked it up and it is locked. I can't turn it on, I can't turn it off and it just keeps making that noise. A minute later, the noise stops and the phone reboots.

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Lumia 1520 :: Occasional Freeze Ups And Spontaneous Reboots Of Phone

Sep 9, 2014

Over the past couple weeks I've been having occasional freeze ups and spontaneous reboots of my phone. Sometimes the phone will unfreeze and other times I have to do an extended hold of the power button to force a reboot.It may not be locking up so much as the touch screen could be unresponsive.

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Lumia 1320 :: WiFi And Bluetooth Shutting Off And Random Phone Reboots

Mar 18, 2015

I have a 1320 that I got brand new back on Black Friday from Cricket. The problem is after it has been on for a while, the wireless and/or bluetooth or both shutoff. When I bring the status bar down, the wireless icon and/or the bluetooth icon will be cleared out and not active. If I try to turn it back on, nothing happens, the icons stay black. I reboot and usually that fixes it but not always. Sometimes I have to reboot it a couple of times.

Also my phone sometimes reboots when I'm using the GPS to track my bike rides when the phone is in my bag. I know that because when I get to the end of my ride and check the app, Cyclometer, it stays "it has been shut off, do you want to resume" or something to that effect and then I resume it and a portion of my ride is missing from when it apparently has rebooted. I also have had it reboot on me in the middle of something that doesn't happen often.

My phone is on 8.1 and has no more pending updates. this is eating up my data plan because I normally use wireless at home. I also can't use my bluetooth speaker while riding because if I connect my bluetooth speaker to my phone, the bluetooth will shut off after about 15-25 minutes of use. It first starts to become somewhat intermittent for couple of minutes then bluetooth shuts off altogether.

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Nokia Lumia :: WiFi (Tether) Loses Internet During Phone Calls

Jun 13, 2012

Whenever I start or receive a phone call, my tethered laptops lose their internet connection. They still show a strong wifi network connection, but cannot access internet sites. Nokia support and my AT&T store say this should not happen and does not happen on their phones. I have the latest update, as of yesterday.

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Nokia :: 5800 / Upgraded To V30 / Phone Locks Itself

Jun 3, 2010

I upgraded my firmware from v20 to v30 and this phone lock got enabled by itself.every time i've to enter the lock code..i upgraded the firmware to v50 bt still the problem persists.plz someone suggest me what to do!is hard reset a solution? if yes, how to do it and is it safe?

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Nokia Lumia :: 510 Reboots Automatically?

Dec 26, 2012

My one month old Lumia 510 reboots automatically?

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Nokia Lumia :: 800 Random Reboots?

Nov 23, 2011

I would like to share this problem i'm having with my lumia 800, and possibly see if someone has a solution to it.After buying this phone from Orange in France a few days ago, it has been making random reeboots 10 to 15 times a day. It could be when I'm writing a sms or using any app at any time, the phone just suddenly goes "au revoir" and reboots! Sometimes it does it twice or 3 times successivelyHard resetting the phone so far hasn't done any good...

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Nokia Lumia :: 920 Hangs Reboots Randomly?

Nov 13, 2012

Tried a few searches, but didn't find anything specific to the subject.Received my Lumia 920 last night, and since then it has either hung or rebooted randomly over a dozen times. It seems to happen mostly when navigating through screens or accessing apps. It will sit and stream music from the Nokia Music service fine... I have to perform a reset to recover the phone when it hangs.

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Nokia Lumia :: 920 Randomly Reboots / Cannot Be Turned Off

Nov 8, 2012

I have just bought a Lumia 920 today, and now have the problems described in the thread subject... Every few minutes while idle, the phone will power down and immediately power up again. This does render the phone useless to me.. When trying to shut it down to remove the SIM card I noticed I cannot even shut it off. It would instantly turn itself back on again.

Did anyone else notice this kind of behaviour from their Lumia 920 (or maybe other phones as well)? I was really looking forward to this device and this really ruins it for me

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Nokia :: Lumia 820 Constant Freezing And Reboots

Dec 30, 2012

As above on o2 had it almost a month now, had a few freezes in the first week but were few and far between. In the last week or 2 though they have been getting progressively more and more and now in the last couple of days have also been joined by random reboots.

I haven't been able to trace them to any installed app as they happen completely randomly, it also seems to be independent of any connectivity setting. o2 will exchange the phone for me but I can't make it crash to prove to them its faulty, if indeed it is.. Have looked on the site but can't find anyone with similar problems or any indication of what it may be.

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Nokia :: E72 - On Pressing Key Phone Locks For Few Seconds Before Displaying Number

Feb 13, 2010

I need to know if you have this bug or it's just me. I have E72-1 with 023.002 FW and whenever in stand by mode I press a number key several times quickly, the phone locks for a couple of seconds before displaying the numbers. If I press different numbers in sequence it's fine but whenever I press the same number quickly several times it happens. For example try to press the number 0 five times or more very fast and tell me if it displays them as you are pressing. I formatted the phone but it didn't cure the problem.

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HTC Evo Design 4G :: Locks Up During Calls?

Jan 5, 2012

evo design 4g locks up completely during calls. Only calls, text msg, internet etc all work. Only during calls, phone completely locks up. Power button wont wake phone up from sleep state. Can still hear and talk to person on other line. Just cant hang up or operate phone at all. HTC already repaired my phone and it didn't do the trick. Im going to send the phone off AGAIN tomorrow. Anyone else have any issues? Not an app interference problem, had the exact same problem happen to the first htc evo design i got.

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Motorola Photon 4G :: Photon: Phone Reboots When Trying To Get/receive Calls In...

Jan 23, 2012

I have a Sprint Motorola Photon 4G and I am using it in Brazil with a Claro SIM Card. The phone reboots itself sometimes when I try to make or receive a phone call (2 or 3 times a day). I know this is happening to other Photon owners and I already tried the factory reset twice. My build # is 4.5.1A-1_SUN-198_6. Does anyone know a fix for that?

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Motorola Atrix 4G :: Locks Up On Incoming Calls If Any App Is Open?

Jul 7, 2011

If I leave my phone on a browser page or text message app or any other app, and the phone goes into standby / locked mode, when an incoming call comes in, I am unable to answer the call. Sometimes I can't unlock the phone (screen dead to touch), sometimes I can unlock but then still no screen, no call Answer button appears, but the phone is ringing.

Is it correct then, that one should never leave any app or browser open on the phone?

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Xperia Z2 :: Screen Locks Automatically When Making / Receiving Calls

Jul 9, 2014

My new sony xperia z2 has problem of screen lock automatically when i receive or make calls. I cant lock off screen pushing power button as mentioned in settings. Its completely turn dark and i have to wait until the other party hang off the phone.Specially when i mistakenly make a call i have no control on phone to cancel it because of automatically screen lock and same problem when making a call and converts into voice mail.

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Lumia 1020 :: Hyperlinking Phone Number And Passcodes For Conference Calls Using Windows Phone?

Jan 21, 2014

New to the Windows mobile phone... I use my Windows phone for business and do a lot of conference calls. With my iPhone I used to be able to put the phone number with three commas and then the passcode to the conference call in the meeting request (format = 555-555-5555,,,12121212#). By using this format my customers could just click the link in their iPhone and it would auto-dial the conference number along with the passcode so that they did not have to remember the passcode while driving.

Example: 555-555-5555,,,12121212#. (autohyperlink for iOS)
555-555-5555 Passcode 12121212 then press # (caller can hyperlink the phone number but has to remember the passcode and dial it while driving...)

By using this format you could just click the number and it would dial the number pause then auto add the passcode and # to enter the conference call. I think Blackberry used to use a similar format to achieve the same thing.

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Xperia X10 :: Sim Card Locks When Screen Locks In 2.1

Nov 1, 2010

Every time i lock the screen the SIM locks as well, meaning I have to enter the SIM pin code every time I unlock the phone! Also no one can call me since the SIM is locked. This happened once in a while on 1.6 but since my update to 2.1 this morning it happens every time.

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Lumia 950 XL :: Can Record Calls On Phone?

Dec 1, 2015

I will buy Lumia 950 XL if i can record phone calls.

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Nokia :: X6-00 - Stop Recieving And Making Calls - All Calls Get Diverted To Answer Phone

Jul 16, 2010

Never had problems with Nokia in the past, and after happily purchasing a Nokia X6-00 16GB in the month of March of this year, my thoughts on Nokia only reinforced WHY i've always gone with Nokia.

Now, i purchased the phone when i was living in England, i moved back to Cyprus in April shortly after the purchase and got the phone unlocked, put in a Cypriot Sim card with CytaMobile. Everything was just great.

This past month as been slightly less of a joy though, out of no fault of my own, the phone seems to stop recieving and making calls, all calls get diverted to my answer phone, and to solve this problem i have had to turn the phone off, then back on again. Problem solved.

That was until this morning. I can still recieve texts but if someone attempts to call me, they are greeted with a 'beep' and then the phone call ends on their end.

For me i am greeted with deadly silence, then a little notification saying 'No Answer'.

I have restarted the phone;

Restored Factory Settings'

Upgraded to the latest firmware it will let me, being v20;

Still no luck, i am hoping it is not an internal problem with the phone, as in Cyprus as far as 'Offical' nokia care points are non-existant. The SIM card is on a contract, so if my phone had been cut off, so would my messaging and my internet which are all still in-use, and work just fine without problems.

On another note, if you are unable to find a cause for that problem, maybe you can give me a quick reasoning on why the phone shuts itself off when i choose the facebook application on occasions. Again only over the past month has this been happening.

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Xperia Z5 :: Reboots Intermittently When Making Or Receiving Calls

Oct 15, 2015

I've had my Z5 for 2 weeks. My Z3 also suffered from the same problem, I was about to send it off for repair but smashed the screen so decided to upgrade early, now the Z5 is doing the same thing. I don't have a micro sd card in it and I have just replaced the sim with a new one but it still happens. But only intermittently when either making or receiving calls. I'm in the UK on the O2 network.

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BB Storm :: 9530 Reboots Randomly While Making Calls

Feb 28, 2011

my storm 9530 reboots randomly while making calls.

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