Nokia Lumia :: 920 Randomly Reboots / Cannot Be Turned Off
Nov 8, 2012
I have just bought a Lumia 920 today, and now have the problems described in the thread subject... Every few minutes while idle, the phone will power down and immediately power up again. This does render the phone useless to me.. When trying to shut it down to remove the SIM card I noticed I cannot even shut it off. It would instantly turn itself back on again.
Did anyone else notice this kind of behaviour from their Lumia 920 (or maybe other phones as well)? I was really looking forward to this device and this really ruins it for me
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Nov 13, 2012
Tried a few searches, but didn't find anything specific to the subject.Received my Lumia 920 last night, and since then it has either hung or rebooted randomly over a dozen times. It seems to happen mostly when navigating through screens or accessing apps. It will sit and stream music from the Nokia Music service fine... I have to perform a reset to recover the phone when it hangs.
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Jul 10, 2012
My 808 reboots itself randomly and without any user input. This happens every now and then. Sometimes goes a couple of days without problem, sometimes it restarts couple of times a day. This mornig, for example, I was using Maps and Public Transport apps to find my way to work. When I got to office, I put the phone avay for a few minutes and during that time it had restared itself, while being in my pocket and screen lock on. All I managed to see was the white dot animation, which is shown at early stages of the startup, followed by home screen icons loading one by one.Device had and still has no third party apps or background services running. In fact, only apps I had used recently were offical release versions made by Nokia and downloaded from Nokia Store.Nokia should really get their act together and improve software quality of the both firmware and utilites running on top of it.
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Dec 26, 2012
My one month old Lumia 510 reboots automatically?
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Nov 23, 2011
I would like to share this problem i'm having with my lumia 800, and possibly see if someone has a solution to it.After buying this phone from Orange in France a few days ago, it has been making random reeboots 10 to 15 times a day. It could be when I'm writing a sms or using any app at any time, the phone just suddenly goes "au revoir" and reboots! Sometimes it does it twice or 3 times successivelyHard resetting the phone so far hasn't done any good...
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Jun 4, 2012
I just upgraded my x8 to the 2.1 version. After the upgrade im experiencing reboots a lot of times. What can I do?
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Dec 30, 2012
As above on o2 had it almost a month now, had a few freezes in the first week but were few and far between. In the last week or 2 though they have been getting progressively more and more and now in the last couple of days have also been joined by random reboots.
I haven't been able to trace them to any installed app as they happen completely randomly, it also seems to be independent of any connectivity setting. o2 will exchange the phone for me but I can't make it crash to prove to them its faulty, if indeed it is.. Have looked on the site but can't find anyone with similar problems or any indication of what it may be.
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May 7, 2012
Ok so basically, I have owned this phone since new, it's never been Jailbroken and the only "modification" that has ever been done is I've had the back glass replaced with a custom one I had made up.
The last 3 months or so, the phone during standard use tends to just reboot, the screen goes black, I get the little spinny wheel then it will either turn back onto the lock screen and behave, or it will continually do this.
I've also noticed that if it does automatically go back to the lock screen, some apps do not re-open, even after they have been closed properly from the home bar, they open then just close almost instantly which forces me to reboot the phone.
The worst case scenario is I have to do a full reboot - hold down home and power buttons till the screen goes black, then turn it back on, this can take upto 10 minutes sometimes which in my experiance is rather long..
Info:
iPhone 4, iOS 5.1, 32GB Custom Ed Hardy back glass
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Jan 17, 2012
My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.
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Oct 18, 2012
I have already flased it to 7.1 and erased it.Ill be using it after charging all day then suddenly it reboots and the batt is super low, then it may reboot again and the batt with be at half.I appear to not be the only one having this problem, is there an actual solution or is the solution to get a non rim device?
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Nov 12, 2011
My 4G reboots randomly
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Jan 26, 2012
The phone reboots on few occasions at random While in the middle of conversation, Access internet/data through mobile service provider, Present in an area with very low signal strength. I changes the sim card twice with different service providers but the issue is not resolved. None of the sim cards I used are marked with N5 or N3 or such tech details.
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Dec 10, 2014
Iphone crashes and reboots randomly with IOS 8.1.1 and IOS 8.1.2
Info:
iPhone 5s, iOS 8.1.2
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Nov 18, 2012
My Lumia 920 has issues disconnecting from voice calls when I hang up a fraction of a second after the person on the other line. I almost always get a call was dropped message. I had my phone reboot and get stuck on the Nokia splash screen once.
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Jan 28, 2010
I am on my 2nd blackberry 9700 bold on tmboile and have the same issue where it randomly reboots during the day. I don't have any third party apps and have wiped and reinstalled operating system and tried reinstalling the bbm messenger. I primarily use the blackberry group chat on bbm messenger during the day for the phone and am not sure if thats causing the issue because other members of the bbm group chat are not having any issues. The network is 3G for tmobile in chicago, so I doubt if coverage is issue.
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Apr 23, 2012
I got my Bold 9790 and update it from 7 to 7.1 as soon as I got it.Since the beginning, I had been having random reboots over and over without any clear reason. It happens suddenly while texting, using BBM or WhatsApp and sometimes after a phone call, it even reboots when I am not using it at all (during the night when I'm asleep).
carrier: STC Model info and OS version: Bold 9790 - 7.1 Bundle 2039 (v7.1.0.714, Platform 9.16.0.158)
Apps and free space
App free space: 189.5 MB
Built-in free space: 4.8 GB
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Apr 7, 2012
My blackberry curve 9300 keeps freezing and reboots itself randomly
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Sep 21, 2015
My Z3+ randomly reboots multiple times/day(30+). I've tried restoring with PC Companion, hard reset, factory reset, safe mode, everything. I tried running diagnostics but it's a crapshoot. Sometimes I will get a neverending loading loop and sometimes I'll get a error message, "Unfortunately Diagnostics has stopped." and then the phone will reboot iself.
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Nov 27, 2012
My blackberry bold 9900 randomly reboots and I cannot seem to determine a root cause. The only applications that I have installed outside of the factory installed are iHeart Radio and Google Maps.
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Feb 28, 2011
my storm 9530 reboots randomly while making calls.
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Apr 13, 2012
I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
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Sep 6, 2012
Two weeks ago I received a new Xperia Active which replaces my previous one which 'died'. With the new phone I experience random reboots. Approximately 3 times a week.I already reinstalled the software via the Sony update software. But the problems still exists. Does somebody has any idea to solve the issue?
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Sep 14, 2011
My Bionic was just sitting on the table beside me with a full charge and the screen off and out of the blue it just rebooted! What is up with that?
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Jan 2, 2012
I've had xyboard 10.1 since Christmas and I absolutely love it but I am starting to get a lot of random reboots, at first it was just when I was doing a lot of tasks all at once but now even mundane tasks like just running the browser will cause it to freeze for a minute then just randomly reboot?
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Apr 26, 2012
Just to explain the situation, my iphone randomly turned off a couple of months ago and was stuck in recovery mode somehow and none of the computers I used could restore it.I sent it off to be fixed via insurance and it came back seemingly fine but a little after that it would just randomally switch off and not turn back on unless I connected it to a power supply or hard reset it.A couple of days ago it turned off anytime I tried to access an app I'd repeatedly opened previously and then it would't switch on or respond to anything.I put it in DFU mode and restored it although errors 21, 1611 and 3194 came up a couple of times, it eventually got restored but now it's just stuck with the logo flashing at me every other second as if it's about to turn on but then suddenly stops.
Also puttin the phone in DFU mode was the only way to get itunes to detect it.
Info:iPhone 4
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Mar 23, 2012
I just got my Lumina phone 4 days ago and the screen suddenly turned black tonight. I cannot get anything to appear on the screen except the numbers 10.12 are lit in the right corner of the screen. This is a brand new phone and I am freaking out because it is my only phone. I cannot dial out or do anything with it.
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Jul 26, 2012
i am having a little trouble with my Nokia i have bright pink line running horizontally across my screen!
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Jan 31, 2012
my curve randomly turned itself off this morning (battery at 90%) and will not turn back on. I have removed the battery and tried to charge it; nothing.
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Jan 4, 2016
Few minutes ago I locked my screen and when I unlocked it screen became less colorful and more laggy. It's like more green now. When I tried screen adjuster it doesn't seemed to be saturation or calibration problem, but I'm not sure.
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Mar 1, 2012
I have already turned off the brightness auto adjustment, however I still notice the screen brightness change slightly when there is movement on screen, for example when you use finger touch and move on the screen. ( very noticeable when background is white).I tried to live with it however find it very annoying when you play on a white background game. Like the free game Penguin ( which is similar to Tiny Wing on iOS).
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Sep 28, 2012
I'm having an odd problem with my Lumia 800, The phone randomly shuts down, it doesn't seem to be related to the power levels as it does it when fully charged. It can go 2 days or 5 minutes before doing this. The odd thing is that to turn it back on I have to plug it into my PC, it comes back on immediately... it does not seem to come on if I plug it into the mains. This is a recent issue it worked for a couple of months without any issues.
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