BB Bold :: 9900 Randomly Reboots - Unable To Stop It?
Nov 27, 2012
My blackberry bold 9900 randomly reboots and I cannot seem to determine a root cause. The only applications that I have installed outside of the factory installed are iHeart Radio and Google Maps.
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Apr 23, 2012
I got my Bold 9790 and update it from 7 to 7.1 as soon as I got it.Since the beginning, I had been having random reboots over and over without any clear reason. It happens suddenly while texting, using BBM or WhatsApp and sometimes after a phone call, it even reboots when I am not using it at all (during the night when I'm asleep).
carrier: STC Model info and OS version: Bold 9790 - 7.1 Bundle 2039 (v7.1.0.714, Platform 9.16.0.158)
Apps and free space
App free space: 189.5 MB
Built-in free space: 4.8 GB
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Oct 18, 2012
I have already flased it to 7.1 and erased it.Ill be using it after charging all day then suddenly it reboots and the batt is super low, then it may reboot again and the batt with be at half.I appear to not be the only one having this problem, is there an actual solution or is the solution to get a non rim device?
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Jan 28, 2010
I am on my 2nd blackberry 9700 bold on tmboile and have the same issue where it randomly reboots during the day. I don't have any third party apps and have wiped and reinstalled operating system and tried reinstalling the bbm messenger. I primarily use the blackberry group chat on bbm messenger during the day for the phone and am not sure if thats causing the issue because other members of the bbm group chat are not having any issues. The network is 3G for tmobile in chicago, so I doubt if coverage is issue.
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Apr 16, 2011
Not long after bought it, noticed that my device rebbots at least once a day and mainly when unplugging after charging it through the night. Also noticed that the battery does not hold as much as other BBs' that I have had.
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Aug 2, 2010
A couple of weeks ago I traded in my 9630 for a 9900 and love it but recently the device has been doing random soft resets for no apparent reason.
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Dec 2, 2012
My Bold 9900 reboots at random. I have tried reloading the latest software having read various KB articles, but no improvement.
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Oct 31, 2011
It has been a month since I bought my 9900. Lately I have noticed that it randomly shuts off. I think the problem is with the hardware because any slight taps on the back made it restart. Has any of you heard of this before?I really like my 9900, but this is just stupid. The phone is brand new. Is there any way I can exchange it (in seattle) for a new one, even though I bought back in Saudi Arabia?
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Jun 27, 2012
I have had a Bold 9900 for a little over a week now, whilst the battery is not that great on it (even with auto power off turned on and screen brightness right down) my major issue seems to be with the it switching off and rebooting randomly. Some days it will go the whole day without doing it, others it will do it three or four times during the day, sometimes during a call, sometime when it is just sat in my pocket.
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May 10, 2012
Brand New Blackberry only a few months old. ATT Bold 9900. All of a sudden in the last couple of days, it has been shutting down randomly. It starts right back up but within a few hours it will shut down again. Also can u back it up without plugging into computer?
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May 21, 2012
My smartphone is shutting down and resetting randomly. Sometimes it doesn't restart automatically, I'm obliged to force the restart by taking the battery off and replug it.
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Jul 16, 2012
My Blackberry randomly stops responding on different applications, and then i have to hold the menu button and switch to a different application, and i won't be able to use the un-responsive application until the blackberry is given a hard reset. Also during this time, my BBM will mess up, It won't show me peoples display pictures, it will show that their there when im in a conversation or over their name, but as soon as i go onto their profile or enlarge their image it will freeze, it will not let me send or recieve BBM messages during this 'phase' either, I've tried reloading the OS but that won't work either for some reason.
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Aug 21, 2012
All of my buttons have randomly stopped working on my Bold 9900. How this can be sorted?!
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Apr 13, 2012
So my phones led won't stop blinking even though I don't have any new messages or anything.. It jst blinks till u don't reboot it. I have already reinstalled my os twice then also this problem is there what to do?
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Oct 1, 2011
i updated 3 apps today on my bold 9900, bridge, evernote and messenger. Once i got them all updated and the phone restarted, the download action icon started running and hasn't stopped for nearly an hour, unless i turn off the wifi manually. it went off briefly, about 3 minutes, when i synced my playbook with my bold under the blackberry bridge app on my phone. i've tried going to the home screen where it tells which applications are running and it's just the usual ones, home, bbm, internet, phone and messages. i have tried turning off the phone several times, but still the problem persists.
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Feb 2, 2012
My Bold 9900 will not stop vibrating, already done reboot and reinstalled software?
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Jun 19, 2012
I have a blackberry bold 9900, it will NOT stop vibrating at all, i have removed the battery, sim card and wiped the phone back to its orginal settings and its still vibrating?
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Oct 1, 2012
Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.
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Aug 6, 2012
phone is 6 weeks old. Yesterday on the camera mode it just kept taking pictures by it self. I don't have the convenience key set up anymore, tried downgrading the OS not difference. No other application seems to be affected. Have done the battery pull nothing works.
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Oct 25, 2011
I have recently purchased Bold 9900.My problem is that when i take pictures "screen goes blank and phone reboots"(sometimes).
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Oct 17, 2011
I have a new BB 9900 Bold Touch and am slowly getting my way around it. I have all my pictures on in my picture library. I visited App World yesterday to download a few games, came out and thought I'd change my wallpaper picture on my phone. Went into 'picture library' and found just under 500 images that I never saved to my phone! Scrolling through them I recognised a few from the games I viewed and downloaded from App World. I deleted them all (took me near on an hour) went on there again today and a few are back again! It seems my phone is automatically saving images. How do I stop this happening? Is it some kind of setting I have to change?
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Jun 4, 2012
I just upgraded my x8 to the 2.1 version. After the upgrade im experiencing reboots a lot of times. What can I do?
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Jul 10, 2012
My 808 reboots itself randomly and without any user input. This happens every now and then. Sometimes goes a couple of days without problem, sometimes it restarts couple of times a day. This mornig, for example, I was using Maps and Public Transport apps to find my way to work. When I got to office, I put the phone avay for a few minutes and during that time it had restared itself, while being in my pocket and screen lock on. All I managed to see was the white dot animation, which is shown at early stages of the startup, followed by home screen icons loading one by one.Device had and still has no third party apps or background services running. In fact, only apps I had used recently were offical release versions made by Nokia and downloaded from Nokia Store.Nokia should really get their act together and improve software quality of the both firmware and utilites running on top of it.
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May 7, 2012
Ok so basically, I have owned this phone since new, it's never been Jailbroken and the only "modification" that has ever been done is I've had the back glass replaced with a custom one I had made up.
The last 3 months or so, the phone during standard use tends to just reboot, the screen goes black, I get the little spinny wheel then it will either turn back onto the lock screen and behave, or it will continually do this.
I've also noticed that if it does automatically go back to the lock screen, some apps do not re-open, even after they have been closed properly from the home bar, they open then just close almost instantly which forces me to reboot the phone.
The worst case scenario is I have to do a full reboot - hold down home and power buttons till the screen goes black, then turn it back on, this can take upto 10 minutes sometimes which in my experiance is rather long..
Info:
iPhone 4, iOS 5.1, 32GB Custom Ed Hardy back glass
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Jan 17, 2012
My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.
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Nov 12, 2011
My 4G reboots randomly
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Jan 26, 2012
The phone reboots on few occasions at random While in the middle of conversation, Access internet/data through mobile service provider, Present in an area with very low signal strength. I changes the sim card twice with different service providers but the issue is not resolved. None of the sim cards I used are marked with N5 or N3 or such tech details.
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Dec 10, 2014
Iphone crashes and reboots randomly with IOS 8.1.1 and IOS 8.1.2
Info:
iPhone 5s, iOS 8.1.2
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Nov 13, 2012
Tried a few searches, but didn't find anything specific to the subject.Received my Lumia 920 last night, and since then it has either hung or rebooted randomly over a dozen times. It seems to happen mostly when navigating through screens or accessing apps. It will sit and stream music from the Nokia Music service fine... I have to perform a reset to recover the phone when it hangs.
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Apr 7, 2012
My blackberry curve 9300 keeps freezing and reboots itself randomly
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Sep 21, 2015
My Z3+ randomly reboots multiple times/day(30+). I've tried restoring with PC Companion, hard reset, factory reset, safe mode, everything. I tried running diagnostics but it's a crapshoot. Sometimes I will get a neverending loading loop and sometimes I'll get a error message, "Unfortunately Diagnostics has stopped." and then the phone will reboot iself.
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