Not long after bought it, noticed that my device rebbots at least once a day and mainly when unplugging after charging it through the night. Also noticed that the battery does not hold as much as other BBs' that I have had.
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A couple of weeks ago I traded in my 9630 for a 9900 and love it but recently the device has been doing random soft resets for no apparent reason.
View 9 Replies View RelatedMy Bold 9900 reboots at random. I have tried reloading the latest software having read various KB articles, but no improvement.
View 2 Replies View RelatedMy blackberry bold 9900 randomly reboots and I cannot seem to determine a root cause. The only applications that I have installed outside of the factory installed are iHeart Radio and Google Maps.
View 6 Replies View RelatedI have recently purchased Bold 9900.My problem is that when i take pictures "screen goes blank and phone reboots"(sometimes).
View 1 Replies View RelatedMy Blackberry Bold 9900 is not turning on.Details: A battery pull has not fixed my problem.I tried using another 9900 battery, however it did not work.My battery does not work on other 9900 devices.There are no signs of moisture, nor has there been contact with water.The LED light doesn't show, nor does anything on the screen.
View 1 Replies View RelatedOver night my bb 9700 shut off. when i tried to turn it on, it didnt come on. so i did the battery pull. bb starts to reboot but got half way and went to a white screen. so i do another battery pull and it comes up white screen. another battery pull, starts to reboot and half way through it turns off completely. i am not getting an error message. i have not upgraded my os, have not added anything new to it for over two or three weeks. bb was working great when i went to sleep.
View 7 Replies View Relatedmy BB reboots throughout the day for no unapparent reason. I have no apps open and it's fully charged. I've wiped my phone and reinstalled the software but it's still rebooting.
View 4 Replies View RelatedMy 9780 Bold reboots very frequently, sometimes while I am talking and sometimes while it is sitting idle. I checked for the OS and I have the latest update.
View 1 Replies View Relatedi purchased by new Blackberry 9650 from Verizon Wireless by ordering it online....the problem is my phone reboots itself with no specific reason many times a day. I tried it bu removing media card for 2-3 days but didn't find the solution and it still reboots.
View 9 Replies View RelatedI am using BB Bold 9700. I restored my data on my fone via BDM, since after that my device reboots automatically.
I have tried removing battery, also changed battery, i wiped the entire device also but it is still the same problem. While using anything it reboots by self.
My 9700 reboots continously, shows white BB logo, reboots 30% of way, turns off and reboots.
View 1 Replies View RelatedI have already flased it to 7.1 and erased it.Ill be using it after charging all day then suddenly it reboots and the batt is super low, then it may reboot again and the batt with be at half.I appear to not be the only one having this problem, is there an actual solution or is the solution to get a non rim device?
View 2 Replies View Relatedjust recently my Bold 9930 has had the habit of rebooting whenever I plug it into either my car outlet, or the charger that came with the phone. It doesn't happen all the time, but I'd say it happens about 25% of the time I go to plug the phone in.I'm running the highest official OS (7.1.0.580) on Verizon, and did not experience this issue with the previous OS. I didn't experience this issue right after I upgraded, it was about 3 weeks after that update came out, and nothing happened to the phone.
View 1 Replies View RelatedI've had my bb bold 9700 for about a wk now & I can't help but to get irritated at the number of times a day it reboots itself. I will say tho, that I'm mainly noticing the problem when I'm using a app such as Pandora. BUT sometimes in the middle of a text or something it'll just reboot WTH is that all about? Any solutions besides taking the phone back? Ps: I'm new to the blackberry world so plz forgive my ignorance if this is something common with all blackberries or if its something I'm doing wrong
I am on my 2nd blackberry 9700 bold on tmboile and have the same issue where it randomly reboots during the day. I don't have any third party apps and have wiped and reinstalled operating system and tried reinstalling the bbm messenger. I primarily use the blackberry group chat on bbm messenger during the day for the phone and am not sure if thats causing the issue because other members of the bbm group chat are not having any issues. The network is 3G for tmobile in chicago, so I doubt if coverage is issue.
View 4 Replies View RelatedMy observation is that REBOOT issue some how related to battery level reader s/w or something. because as soon as battery level goes below 80%(approx), device start rebooting and after some reboots it shows battery level in "red'.
Remove battery put back and 80% cases reboot cycle stops and battery level is normal. However it remains for some time only. try to make/recv call and it starts rebooting again.
I got my Bold 9790 and update it from 7 to 7.1 as soon as I got it.Since the beginning, I had been having random reboots over and over without any clear reason. It happens suddenly while texting, using BBM or WhatsApp and sometimes after a phone call, it even reboots when I am not using it at all (during the night when I'm asleep).
carrier: STC Model info and OS version: Bold 9790 - 7.1 Bundle 2039 (v7.1.0.714, Platform 9.16.0.158)
Apps and free space
App free space: 189.5 MB
Built-in free space: 4.8 GB
This is my fourth bold. Each one has had the same problem just shuts off in the middle of doing whatever just random reboots.
View 9 Replies View RelatedAs I download application. The device eventually reboot while installation in progress. After the device restArt, downloading is Already failed, I'll find it on tHe uninstalled folder?
View 5 Replies View RelatedI have a BB bold 9780 since 2 years. Since 3 months my BB shutdowns without reason, and sometimes when it reboots the trackpad doesn't work. So I have to reboot (remove battery) until the trackpad reworks.
View 1 Replies View RelatedIm trying to figure out if i should just return this phone, this is my second bold, "auto focus problem was other problem". I've had this phone for around three months, three or four times it has happened, i will be in the middle of a call and i will hear nothing, i look at the phone and its locked up, then solid red light, then phone reboots. Phone works fine for three or four weeks. i never had this problem with my curve 8320. I think its a app that might be auto updating on its own but wanted to see if anyone else is having same problem.
View 4 Replies View RelatedI have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
I had recently downloaded and installed the new os 7.1.0.267 os from SK Telecom form the software download page of on blackberry site to my bold 9900. Upon doing that i was able to access the new mobile hot spot feature and even set it up for use after calling my service provider for the APN which is Lime Jamaica. I even tested it by using another phone which detected it. However sometime afterwards about 30 minutes to an hour later while listening to music my headset got pull out by mistake and upon putting it back in realized music wouldn't start playing back after pressing the side button. Unlocked the phone only to see the play icon highlighted in music player but nothing wouldn't register when clicked with trackpad or touch screen. plus got a message on the screen saying that device media player was busy, which continued for a while. Did a battery pull afterwards which fixed the problem. However a few hours later when i decided to show a friend the new feature and test it by connecting his phone, upon accessing the connections menu the mobile hot spot option was missing even in networks and connections. essentially it disappeared form the phone the only apps on the phone besides the default ones was wikitude and whatsapps. Even after a factory reset it didn't return. Did a clean wipe of the os and installed the os again upon which the hot spot option returned only to disappear again after about a few minutes at which time no extra apps was insatlled just the default ones. Have no idea whats causing this and whats worse the 7.1.0.267 download has been removed from the Sk Telecom link.
View 1 Replies View RelatedThis just started happening on Saturday night. I would press the red phone button to turn off my phone and within 15-25 seconds my phone reboots itself. I have the Bold 9650 OS 5.0.0.699. Also on Sunday afternoon I dialed *228 (Verizon) to update my roaming capabilities.it was successful and after about 30 seconds by phone rebooted itself. Yes, I have done a battery pull.
View 4 Replies View RelatedIf I connect to gmail via the browser on my Bold, when I hit "login" the phone reboots. The screen goes black, and there's a long error message, which stays only briefly on the screen. The first line of it says something like ARM1 DAL critical failure. Then it completely shuts down and starts up again.I can get to any other website via the phone's web browser, and I can also access my gmail account using the gmail app.I'm running the most recent version of software for the Bold 9650.
This problem began when I tried to access my gmail account while sitting in a sports betting bar in a Las Vegas hotel, where they have a sign that it's illegal to email or text betting information. Could they have nobbled my phone? The only reason I wanted to look at my gmail was because I'd seen a news item saying that information about users of a service I'd signed up for, had their information hacked by Anonymous and posted on a third party website. I was trying to get to gmail to change my password.
i got a 9900, just got the BIS from Vodafone NZ, but here is the thing...i can send and receive txt and call, even use bb internet brower to surf internet but i can not use BIS, like facebook, twitter etc also push mail.checked with Voda NZ, they said my phone is regist under another provider therefore i can not use it in voda but it is new one, im the first owner.
PIN 29262C9B
vendor id: 603
platform 5.0.0.734
app ver: 7.0.0.585(2406)
I dont seem to be able to DL OS 7.1 for my bold 9900, I am based in South Africa and use Vodacom as my SP.I tried to update my software over the air this week but it tells me my software is up to date, yet my phone tells me that my software is version 7.0 Bundle 2406.
Is 7.1 not available in SA or over the Vodacom network?
I really want to upgrade as some of the features on 7.1 are what I am looking for.
I need advise my BB 9900 keeps restarting. It gives me the loading/starting up screen then the screen turns white and gives me a red light at the top then the whole process starts again.
View 2 Replies View RelatedI bought 9900 7 months ago and phone has 3 years warranty. After ı used phone 4 months, One night, before sleeping, I plugged it to charger and went to sleep.Morning my mobile was dead. I took out the battery and the reput it. only red indicator was blinking.
- I tried to reinstall BBOS 7 but phone was not connecting to desktop software.
- I tried bbsak it also couldnt connect
- I tried to install OS with application ( after deleting vendor.xml file) loader, but when it comes to middle it gives " JVM couldnt be loaded "
Then I putted it into its box and went to warranty service. Warranty service took it for a week. Then they called me and said, You have your phone dropped and thats why your phones "mainboard" and "processor" has been damaged. So, it will cost 50 dollars for fix.I said, I didint drop the phone and there isnt anything visually damaged on the phone(It is same as new phone), On the other hand phone has warranty, so why should ı pay 50 dollars? because you have dropped your phone and it makes it out of warranty.
Then I gave 50 dollars and waited for a week. while waiting I realized something. what kind of "mainboard and processor cost 50 dollars? Isnt it very cheap? even impossible.
anyway they called me and said that " we couldnt repair your phone and your phone is dead Now, I really dont know what to do, and dont want to live it like that. Somehow I have to access to blackberry or RIM and explain my situation.
BUT HOW? I live in Georgia, I am Turkish and there is no official blackberry service in this country, So What can I do ?
after updating my Bold 9900 tho Firmware 439 (I hope, it will work mith my BMW), I can´t power on the 9900 normally. It doesn´t react in any way, so I have to put out the battery and of course put it back . After that I can power on the device.
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