BB Bold 9700 :: On Tmboile - Randomly Reboots During The Day
Jan 28, 2010
I am on my 2nd blackberry 9700 bold on tmboile and have the same issue where it randomly reboots during the day. I don't have any third party apps and have wiped and reinstalled operating system and tried reinstalling the bbm messenger. I primarily use the blackberry group chat on bbm messenger during the day for the phone and am not sure if thats causing the issue because other members of the bbm group chat are not having any issues. The network is 3G for tmobile in chicago, so I doubt if coverage is issue.
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Oct 18, 2012
I have already flased it to 7.1 and erased it.Ill be using it after charging all day then suddenly it reboots and the batt is super low, then it may reboot again and the batt with be at half.I appear to not be the only one having this problem, is there an actual solution or is the solution to get a non rim device?
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Apr 23, 2012
I got my Bold 9790 and update it from 7 to 7.1 as soon as I got it.Since the beginning, I had been having random reboots over and over without any clear reason. It happens suddenly while texting, using BBM or WhatsApp and sometimes after a phone call, it even reboots when I am not using it at all (during the night when I'm asleep).
carrier: STC Model info and OS version: Bold 9790 - 7.1 Bundle 2039 (v7.1.0.714, Platform 9.16.0.158)
Apps and free space
App free space: 189.5 MB
Built-in free space: 4.8 GB
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Nov 27, 2012
My blackberry bold 9900 randomly reboots and I cannot seem to determine a root cause. The only applications that I have installed outside of the factory installed are iHeart Radio and Google Maps.
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Jun 24, 2010
Over night my bb 9700 shut off. when i tried to turn it on, it didnt come on. so i did the battery pull. bb starts to reboot but got half way and went to a white screen. so i do another battery pull and it comes up white screen. another battery pull, starts to reboot and half way through it turns off completely. i am not getting an error message. i have not upgraded my os, have not added anything new to it for over two or three weeks. bb was working great when i went to sleep.
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Nov 5, 2012
I am using BB Bold 9700. I restored my data on my fone via BDM, since after that my device reboots automatically.
I have tried removing battery, also changed battery, i wiped the entire device also but it is still the same problem. While using anything it reboots by self.
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Jan 16, 2012
My 9700 reboots continously, shows white BB logo, reboots 30% of way, turns off and reboots.
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Jan 29, 2010
I've had my bb bold 9700 for about a wk now & I can't help but to get irritated at the number of times a day it reboots itself. I will say tho, that I'm mainly noticing the problem when I'm using a app such as Pandora. BUT sometimes in the middle of a text or something it'll just reboot WTH is that all about? Any solutions besides taking the phone back? Ps: I'm new to the blackberry world so plz forgive my ignorance if this is something common with all blackberries or if its something I'm doing wrong
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Apr 19, 2010
This is my fourth bold. Each one has had the same problem just shuts off in the middle of doing whatever just random reboots.
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Dec 5, 2012
As I download application. The device eventually reboot while installation in progress. After the device restArt, downloading is Already failed, I'll find it on tHe uninstalled folder?
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Apr 7, 2010
Im trying to figure out if i should just return this phone, this is my second bold, "auto focus problem was other problem". I've had this phone for around three months, three or four times it has happened, i will be in the middle of a call and i will hear nothing, i look at the phone and its locked up, then solid red light, then phone reboots. Phone works fine for three or four weeks. i never had this problem with my curve 8320. I think its a app that might be auto updating on its own but wanted to see if anyone else is having same problem.
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Jun 4, 2012
I just upgraded my x8 to the 2.1 version. After the upgrade im experiencing reboots a lot of times. What can I do?
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Aug 8, 2012
My 9700 turns itself off randomly even after a full charge to the point that its off almost all the time these days. I have to turn it back on by pressing the power button at which point it reboots from scratch taking upto 2 mins for the phone to come to life. I have reinstalled the OS (6) and also had the phone "reflashed" by the service provider all to no avail. I deleted all my apps but it hasnt cured the problem. The battery was replaced about 4 months ago so i dont suspect the battery (but i could be wrong as it was a generic blackberry battery). Do you have any suggestions on how to fix the issue? I dont want to have to bin my blackberry but its quite worthless as a phone right now as i cant depend on it.
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Jul 10, 2012
My 808 reboots itself randomly and without any user input. This happens every now and then. Sometimes goes a couple of days without problem, sometimes it restarts couple of times a day. This mornig, for example, I was using Maps and Public Transport apps to find my way to work. When I got to office, I put the phone avay for a few minutes and during that time it had restared itself, while being in my pocket and screen lock on. All I managed to see was the white dot animation, which is shown at early stages of the startup, followed by home screen icons loading one by one.Device had and still has no third party apps or background services running. In fact, only apps I had used recently were offical release versions made by Nokia and downloaded from Nokia Store.Nokia should really get their act together and improve software quality of the both firmware and utilites running on top of it.
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May 7, 2012
Ok so basically, I have owned this phone since new, it's never been Jailbroken and the only "modification" that has ever been done is I've had the back glass replaced with a custom one I had made up.
The last 3 months or so, the phone during standard use tends to just reboot, the screen goes black, I get the little spinny wheel then it will either turn back onto the lock screen and behave, or it will continually do this.
I've also noticed that if it does automatically go back to the lock screen, some apps do not re-open, even after they have been closed properly from the home bar, they open then just close almost instantly which forces me to reboot the phone.
The worst case scenario is I have to do a full reboot - hold down home and power buttons till the screen goes black, then turn it back on, this can take upto 10 minutes sometimes which in my experiance is rather long..
Info:
iPhone 4, iOS 5.1, 32GB Custom Ed Hardy back glass
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Jan 17, 2012
My torch 9850 reboots seemingly randomly. However, It actually seems to reboot during times of inactivity such as just lying on the table.
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Nov 12, 2011
My 4G reboots randomly
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Jan 26, 2012
The phone reboots on few occasions at random While in the middle of conversation, Access internet/data through mobile service provider, Present in an area with very low signal strength. I changes the sim card twice with different service providers but the issue is not resolved. None of the sim cards I used are marked with N5 or N3 or such tech details.
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Dec 10, 2014
Iphone crashes and reboots randomly with IOS 8.1.1 and IOS 8.1.2
Info:
iPhone 5s, iOS 8.1.2
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Feb 5, 2011
I bought a Bold 9700 in Aug 2010, it has been working fine until 3 weeks back. It hangs / freezes unexpectedly, and although the 3G reception shows that it is full bar, I can't make/receive mobile calls and SMSes. Hence, when someone tries to call me, they can't get through and they can't SMS me to tell me they can't get through to me becos the SMS is not coming through as well!On top of this, I won't know that my phone is hanging until I try to make a call out and discover that my attempt has failed.So basically, I find myself making calls to my wife every hour just to see if my phone is in 'hang' mode And if the call attempt fails, then I'll know to reboot it. However, sometimes it takes a number of reboots (both hard and soft) before it's back up and working. This is a daily occurence happening 2-3 times a day.
*** Strange thing is that during 'hang' mode, although I can't make/receive mobile calls and SMSes, I can still send/receive Emails, BB Messenger and WhatsApp.Now I went to the Blackberry Service Centre and they gave me a one-to-one exchange But the next day after I brought my 'new' Blackberry home.. it hung again!!At this point, I thought that maybe it could be the SIM card causing the problem, so I went to my carrier and got a new SIM card.. just a few hours after... IT HUNG AGAIN! am now holding a 'new' Blackberry Bold 9700 and a new SM card but the same problem persists.
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Nov 13, 2012
Tried a few searches, but didn't find anything specific to the subject.Received my Lumia 920 last night, and since then it has either hung or rebooted randomly over a dozen times. It seems to happen mostly when navigating through screens or accessing apps. It will sit and stream music from the Nokia Music service fine... I have to perform a reset to recover the phone when it hangs.
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Apr 7, 2012
My blackberry curve 9300 keeps freezing and reboots itself randomly
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Sep 21, 2015
My Z3+ randomly reboots multiple times/day(30+). I've tried restoring with PC Companion, hard reset, factory reset, safe mode, everything. I tried running diagnostics but it's a crapshoot. Sometimes I will get a neverending loading loop and sometimes I'll get a error message, "Unfortunately Diagnostics has stopped." and then the phone will reboot iself.
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Nov 8, 2012
I have just bought a Lumia 920 today, and now have the problems described in the thread subject... Every few minutes while idle, the phone will power down and immediately power up again. This does render the phone useless to me.. When trying to shut it down to remove the SIM card I noticed I cannot even shut it off. It would instantly turn itself back on again.
Did anyone else notice this kind of behaviour from their Lumia 920 (or maybe other phones as well)? I was really looking forward to this device and this really ruins it for me
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Aug 23, 2010
On my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
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Aug 24, 2010
Less than a week ago I purchased a blackberry bold 9700 brand new on craigslist. As soon as I got it i updated the software to 5.0.0.862 because on the crackberry i saw most people said it was a good build. I run 2 email accounts on my phone and use bbm. I noticed when i received 2 emails + a bbm at the same time the phone would shut off and i would need to do a battery pull to get it to start up again. But recently i noticed that the battery meter at the top left isnt updating properly. When the phones at 50% i still have 3 out of the 5 blocks. I notice that as it begins to dip a bit low past 50% the phone shuts off and when I just do a battery pull it doesnt seem to start up. Then when i plug in the power after some time the red led comes on and then a white screen with an empty battery shows up with a line through it. Then after a while it goes away and it starts up. Is anyone else facing this problem or know a solution
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Feb 28, 2011
my storm 9530 reboots randomly while making calls.
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Apr 13, 2012
I have been through the factory reset process with sprint customer support for the issue of phone losing contact with voicemail, missing calls and forwarding messages only after a manual reboot.
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Jun 2, 2010
So I've had my bold 9700 for around 4 months, and today it randomly stopped working. Every time I take the battery out and put it back in it begins to load up the blackberry screen, but gets maybe a 1/4 of the way before flashing white and going completely blank. Then the light turns solid red for a moment and it begins the process again...
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Sep 6, 2012
Two weeks ago I received a new Xperia Active which replaces my previous one which 'died'. With the new phone I experience random reboots. Approximately 3 times a week.I already reinstalled the software via the Sony update software. But the problems still exists. Does somebody has any idea to solve the issue?
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Sep 14, 2011
My Bionic was just sitting on the table beside me with a full charge and the screen off and out of the blue it just rebooted! What is up with that?
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