BB Bold :: 9700 Keeps Hanging Randomly Everyday?
Feb 5, 2011
I bought a Bold 9700 in Aug 2010, it has been working fine until 3 weeks back. It hangs / freezes unexpectedly, and although the 3G reception shows that it is full bar, I can't make/receive mobile calls and SMSes. Hence, when someone tries to call me, they can't get through and they can't SMS me to tell me they can't get through to me becos the SMS is not coming through as well!On top of this, I won't know that my phone is hanging until I try to make a call out and discover that my attempt has failed.So basically, I find myself making calls to my wife every hour just to see if my phone is in 'hang' mode And if the call attempt fails, then I'll know to reboot it. However, sometimes it takes a number of reboots (both hard and soft) before it's back up and working. This is a daily occurence happening 2-3 times a day.
*** Strange thing is that during 'hang' mode, although I can't make/receive mobile calls and SMSes, I can still send/receive Emails, BB Messenger and WhatsApp.Now I went to the Blackberry Service Centre and they gave me a one-to-one exchange But the next day after I brought my 'new' Blackberry home.. it hung again!!At this point, I thought that maybe it could be the SIM card causing the problem, so I went to my carrier and got a new SIM card.. just a few hours after... IT HUNG AGAIN! am now holding a 'new' Blackberry Bold 9700 and a new SM card but the same problem persists.
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Nov 16, 2012
My phone keeps hanging up on the loading page when I turn it on. It reaches at 3/4 the line and then stops there. I have tried taking out the battery and restarting it but it does not work. I even tried to connect it to my computer but it does not read the device.
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Aug 8, 2012
My 9700 turns itself off randomly even after a full charge to the point that its off almost all the time these days. I have to turn it back on by pressing the power button at which point it reboots from scratch taking upto 2 mins for the phone to come to life. I have reinstalled the OS (6) and also had the phone "reflashed" by the service provider all to no avail. I deleted all my apps but it hasnt cured the problem. The battery was replaced about 4 months ago so i dont suspect the battery (but i could be wrong as it was a generic blackberry battery). Do you have any suggestions on how to fix the issue? I dont want to have to bin my blackberry but its quite worthless as a phone right now as i cant depend on it.
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Jan 28, 2010
I am on my 2nd blackberry 9700 bold on tmboile and have the same issue where it randomly reboots during the day. I don't have any third party apps and have wiped and reinstalled operating system and tried reinstalling the bbm messenger. I primarily use the blackberry group chat on bbm messenger during the day for the phone and am not sure if thats causing the issue because other members of the bbm group chat are not having any issues. The network is 3G for tmobile in chicago, so I doubt if coverage is issue.
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Aug 23, 2010
On my brother's 9700, he's experienced two random shut downs. He's with Rogers and has the latest OS installed (.743). He would notice that sometimes the phone sort of shuts off by itself. Normally he would keep the phone on standby or lock, but when he'd go to unlock the phone, he'd notice that none of the keys work (screen remains black). Normally the screen would light up and say that the phone is locked, but this doesn't happen. Then, he would hold down the End key for a couple of seconds to power up the phone, only the phone doesn't boot up from scratch. Instead, the Rogers splash screen would appear and it would go directly to his home screen. The phone is only about a week old and is brand new (not refurbished). Is there some sort of lock/standby feature that I'm unaware of that his phone is going into? Has anyone else experienced this?
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Aug 24, 2010
Less than a week ago I purchased a blackberry bold 9700 brand new on craigslist. As soon as I got it i updated the software to 5.0.0.862 because on the crackberry i saw most people said it was a good build. I run 2 email accounts on my phone and use bbm. I noticed when i received 2 emails + a bbm at the same time the phone would shut off and i would need to do a battery pull to get it to start up again. But recently i noticed that the battery meter at the top left isnt updating properly. When the phones at 50% i still have 3 out of the 5 blocks. I notice that as it begins to dip a bit low past 50% the phone shuts off and when I just do a battery pull it doesnt seem to start up. Then when i plug in the power after some time the red led comes on and then a white screen with an empty battery shows up with a line through it. Then after a while it goes away and it starts up. Is anyone else facing this problem or know a solution
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Jun 2, 2010
So I've had my bold 9700 for around 4 months, and today it randomly stopped working. Every time I take the battery out and put it back in it begins to load up the blackberry screen, but gets maybe a 1/4 of the way before flashing white and going completely blank. Then the light turns solid red for a moment and it begins the process again...
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Aug 28, 2012
i turned on my BB yesterday and for some reason it will not let me access my email. I click on it and it does not respond. i have taken the battery out and left it out over night and it still does not work. the phone and IM part works just not the email icons.
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Mar 2, 2012
My recently-purchased bb bold 9790 keeps stalling, even during charging! I have to reset the system whenever this happens (and the battery cover's really hard to remove), and it's really frustrating because I cannot text nor call etc.
I had bought the phone from amazon and they told me to contact the manufacturer for help before they do any refunds/exchanges
I had the same system hanging problem with my previous bb curve as well, though I am sure I've been treating my phones well so it's definitely not due to abusive use.
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Aug 6, 2011
I know this is a real stupid question, but on this phone I am always dialing wrong numbers, and have problems ending calls.If I browse the phone list from the left phone button when it auto launches a number if I hit a number by accident.I do not want to auto dial anything.Also when I hit the right phone button the bold says continue call. It does not disconnect me. How to I quit a call period.I am always leaving someone connected because I did not hang up, disconnect the phone call.
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Sep 30, 2011
Before I start, I want you to know a few things about me. I am an IT Professional with lots of experience so please note that I am not a novince when replying to this message. I have the following certifications:Microsoft Certified IT Professional (Windows 7, Server 2008, Exchange 2007)Microsoft Certified Solutions Associate (MCSA),MCDST, MCSE, Network +, Security + That said, my loyal Bold 9650 keeps hanging. I first went to 'Options' and did security wipe after backing it up. the same issue persist. I did this again for like four times but still the same thing. Then I proceeded and used BBSAK to do a complete device wipe and the problem persists. Usually the phone behaves well after the OS is installed but shortly after then, the same problem surfaces again even before connecting my BIS data.The OS installed on it is 6.0 Bundle 3084 (v6.0.0.719, Platform 4.4.0.560)
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Jul 17, 2012
I have recently purchased the Bold 9790 (3months ago). Since new-I have been experiencing the problem where the phone hangs and a small clock appears in the center of the screen. While this clock is there, nothing can be done on the phone-it normally lasts for around a minute or two. Once it disappears, the phone again operates as normal, however the clock appears again and I am back at the problem.
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Oct 15, 2011
Are you all facing the problem of N8 rebooting at least once every day and many a times twice a day.
Its sheer frustration when you are talking to someone and your phone reboots in between.
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Apr 7, 2012
2 weeks ago my iphone 4 started acting funny. Everyday for whatever reason i would lose service and then it would say "connect to itunes " and I would have to restore the phone to its original factory settings. this went on for 3 days until finally it refused to be restored through itunes, and it was now not reading my sim card. so i went and got a new sim card at ATT , didn't solve the problem. So I took it to the apple store, they determined that it couldn't be restored and they gave me a replacment unit. well a few days later , the same thing has been happening . This is a completely different phone , and every 24 hours it needs to be restored.
Info:
iPhone 4
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Jun 11, 2012
It dies and goes to recovery mode every single day. When i wake up i check my phone for any messges then open facebook app on my iphone 4s with iOS 5.1.1.As soon as FB starts to load, it dies and goes to recovery mod (just a black screen).I have to connect it to itunes on my notebook to restore it using home button and sleep button for ten seconds and then just the sleep button for ten seconds more.
Info:
iPhone 4S, iOS 5.1.1
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Sep 12, 2014
I have a iphone 4s. Everyday same time 7am, my iphone gets warm in mh handbag. And I have not used it, would an app be causing it or the fact tgat I have it in my bag. Have not notice any battery drain when this happens
Info:
iPhone 4S, iOS 7.1.2
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Apr 2, 2011
How do I get the date to change everyday without doing it manually? Also, how do change the time from military to non-military?
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Aug 10, 2011
i have had my new blackberry for a week and noticed that the storage memory is decreasing everyday.i have installed OS.6 and have only 2 apps - twitter and facebook yet the memory is still decreasing.
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Apr 22, 2012
I have things on my calendar and in my reminded thatI want to be repeated only 3 days of the week but the only option to put so it will repeat is everyday. For example: I have events that only occur on Monday, Wednesday, and Friday but the only option I have to have to choose from to have the phone remind me or show it on my calendar as time not available is Daily, then it goes to monthly, etc. So when I set up a reminder or put something I want to show on my calendar I have to choose Daily so now it shows on everyday that my time is occupied for that event and it reminds me to which drives me crazy. You literally have to go to each day it's not suppose to be on and delete it in both the reminder and calendar.phone show that I am busy when I am not or it pops and makes a sound up when I am in the middle of things that are really not going on at those times of day and there are so many that I can not sit on my phone take it off the days I don't need it because that could be a year or more I would have to go thru to change. Is there an upgrade coming out for that soon to have it give us that option ro choose what says we want?
Info:
iPhone 4S, iOS 5.1, Please post on main web or email
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Dec 9, 2011
I just bought a new Atrix 2 and it is doing the exact same thing at or around 4 a.m. every morning. Was this issue ever resolved.
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Jan 16, 2010
After 10 day's with a Nokia E52 i have been experiencing the following problems. Has anyone experienced anything similar?
1 - I need to reboot phone once a day for various Freeze-up's.
2 - My incoming SMS messages seem to get parked until i reboot the phone, then they come flooding into phone one after the other. Some people fail to receive messages sent by me also.
3 - System memory full appears on screen occasionally and to remedy this, well you guessed reboot the phone.
4 - On a call person on other end cannot hear me speak.
Is it worth my while returning phone for repair or would i be better off waiting for new firmware update?
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Apr 23, 2010
For the last 2 weeks, I've been receiving a call from a "private number." The calls come at either 10 or 11 AM and also at 2 or 3 PM like its happening on the hour. They are disconnected from the other end after 3 seconds...there is no one on the line, nothing computerized, no static, nothing. Anyone else having these issues? I have the latest VZW software fwiw.
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Jun 4, 2012
My phone makes text message sound or vibrate everyday at 4:00 and 8:00 but there's no text message. Is it just my phone? or is there a alert thing going on I don't know?
Info:
iPhone 4S, iOS 5.0.1
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Jan 13, 2010
I got a new BB 9700 Bold yesterday and having problems with setting up the sync for the calendar and the contacts which are on my outlook. My hotmail email accounts are working okay. The outlook is on my PC and is the front face for my hotmail accounts.
When I go in to the BB Desktop device manager - version 5.0.1 (latest version) , I go in to the configure option on the left and it lets me click on calendar> then I select outlook and it then lets me select 'finish'. However at this stage an error box flashes up saying 'no available message stores'.
In addition when I check the wifi config on the calendar and contacts icons on the BB device it will not let me select yes on the wireless connection for them.
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Jul 13, 2010
I have a BB Bold 2 (9700). The Media Card slot wont lock down the card and keeps springing it out. If i keep the card pressed down it works but wont lock down.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Dec 29, 2011
I have upgraded my BB Bold 9900 to the lateset version yesterday. and after the update process, two applications has stopped working "BBM & App World". When I hover on them and then click them the phone doesn't open them and stays on the home screen. but when I go and see the background application list, it shows them on. I have tried to wipe the phone and hard reset it but nothing came up.
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Feb 17, 2010
I've owned my 9700 for nearly 2 months now and I'm still not used to the keyboard. I prefer my 8310's spaced out keys. has anybody replaced the 9700 keyboard with the Atlas keyboard?
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Jul 26, 2010
I have a problem with my Blackberry and would be grateful if anyone knows what the problem is.I have only my Blackberry 9700 bold for 1 month or so.I am unable to lock my keypad by using the lock key on top of the phone. This has happened before but after charging my phone it started to work again. I have turned my phone on and off, tried charging it and the button still doesn't work. Although the keypad will lock when I put it into the leather case.Do you think it is a problem with my blackberry and I should return it? Or is this a problem people have had before and if so, how do I fix it?
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Aug 21, 2010
My Bold is stuck on the boot screen (at about 75%). I've tried many battery pulls with and without the SIM and it keeps doing the same thing. I've searched what I think are all the threads on here relating to this, but I'm still stuck. I'm able to connect to the device if I run Loader.exe like a user suggested, but I don't know how/where to get software to load onto the device. All the places I've searched for an OS says I need to go into the device to find information about it. Well, I can't get into the device to do that. So, how do I know what OS to download and install? I really want to exhaust all possibilities before I have to completely wipe the device because I don't have a current backup. But, even if I wipe the device, I'm going to need to download an OS which I can't do now.
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Mar 20, 2010
First two locked up constantly and rebooted. All I did was:
Set up Yahoo Mail
Download Google Maps, Point, Movies
Download One Theme - 18 Icon BlackBerry 9700
Sync with Yahoo Contacts
Sync with Lotus Notes Calendar Only.
Back Up
WiFi connection to home router
Bluetooth headset
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