My recently-purchased bb bold 9790 keeps stalling, even during charging! I have to reset the system whenever this happens (and the battery cover's really hard to remove), and it's really frustrating because I cannot text nor call etc.
I had bought the phone from amazon and they told me to contact the manufacturer for help before they do any refunds/exchanges
I had the same system hanging problem with my previous bb curve as well, though I am sure I've been treating my phones well so it's definitely not due to abusive use.
I have recently purchased the Bold 9790 (3months ago). Since new-I have been experiencing the problem where the phone hangs and a small clock appears in the center of the screen. While this clock is there, nothing can be done on the phone-it normally lasts for around a minute or two. Once it disappears, the phone again operates as normal, however the clock appears again and I am back at the problem.
out of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
i turned on my BB yesterday and for some reason it will not let me access my email. I click on it and it does not respond. i have taken the battery out and left it out over night and it still does not work. the phone and IM part works just not the email icons.
I know this is a real stupid question, but on this phone I am always dialing wrong numbers, and have problems ending calls.If I browse the phone list from the left phone button when it auto launches a number if I hit a number by accident.I do not want to auto dial anything.Also when I hit the right phone button the bold says continue call. It does not disconnect me. How to I quit a call period.I am always leaving someone connected because I did not hang up, disconnect the phone call.
Two days ago, my N97 ran out of battery. Since charging it and turning it back on, it does not work!To begin with, every time I turned it on, I would press buttons and nothing happened. One time I turned it on and it asked me to enter the time and date (impossible since pressing anything didn't work). I have now learnt that I can get away with using the keypad for a while after turning it on, but if I should happen to touch the screen, it either goes back to its unresponsive, stalling, state, or it tells me that there is a system error. I am running firmware 21.0.45.
My phone keeps hanging up on the loading page when I turn it on. It reaches at 3/4 the line and then stops there. I have tried taking out the battery and restarting it but it does not work. I even tried to connect it to my computer but it does not read the device.
I bought a Bold 9700 in Aug 2010, it has been working fine until 3 weeks back. It hangs / freezes unexpectedly, and although the 3G reception shows that it is full bar, I can't make/receive mobile calls and SMSes. Hence, when someone tries to call me, they can't get through and they can't SMS me to tell me they can't get through to me becos the SMS is not coming through as well!On top of this, I won't know that my phone is hanging until I try to make a call out and discover that my attempt has failed.So basically, I find myself making calls to my wife every hour just to see if my phone is in 'hang' mode And if the call attempt fails, then I'll know to reboot it. However, sometimes it takes a number of reboots (both hard and soft) before it's back up and working. This is a daily occurence happening 2-3 times a day.
*** Strange thing is that during 'hang' mode, although I can't make/receive mobile calls and SMSes, I can still send/receive Emails, BB Messenger and WhatsApp.Now I went to the Blackberry Service Centre and they gave me a one-to-one exchange But the next day after I brought my 'new' Blackberry home.. it hung again!!At this point, I thought that maybe it could be the SIM card causing the problem, so I went to my carrier and got a new SIM card.. just a few hours after... IT HUNG AGAIN! am now holding a 'new' Blackberry Bold 9700 and a new SM card but the same problem persists.
Before I start, I want you to know a few things about me. I am an IT Professional with lots of experience so please note that I am not a novince when replying to this message. I have the following certifications:Microsoft Certified IT Professional (Windows 7, Server 2008, Exchange 2007)Microsoft Certified Solutions Associate (MCSA),MCDST, MCSE, Network +, Security + That said, my loyal Bold 9650 keeps hanging. I first went to 'Options' and did security wipe after backing it up. the same issue persist. I did this again for like four times but still the same thing. Then I proceeded and used BBSAK to do a complete device wipe and the problem persists. Usually the phone behaves well after the OS is installed but shortly after then, the same problem surfaces again even before connecting my BIS data.The OS installed on it is 6.0 Bundle 3084 (v6.0.0.719, Platform 4.4.0.560)
My blackberrys little clock symbol will pop up on the screen sometimes as long as 30 mins freezing my phone and draining my battery. I can't even turn my phone off when this happens or put it in standby mode.
I have an iPhone 3gs. When I go to ABOUT I see i've got veersion 5.1, 28.3 capacity and 23.2GB available. Only 12 videos, no songs, 447 photos and 122 applications. Are any of those too many....and slowing it down? How can I make it quit stalling and run faster?
Does anyone have issues using their Bold 9790 outside, in the open air, when there is a breeze/wind blowing? Or even in the car if the air vents are blowing, even slightly? Whenever I am outside, even if there is hardly any wind, I am unable to send any kind of messages or scroll through menus, as the 'cursor' keeps going back up to the very top of the phone. So if I am trying to send a message, it scrolls right back to the oldest message. I have gone into the settings and made the sensitivity as low as it will go, but it makes no difference.
since i bought this phone in April, its always been giving me SOS mode except for when i orient the phone in a certain way, in certain spots of my room. Other that that, i can't go anywhere in the house, its just SOS. I bought the phone with WIND Mobile. Thinking it was WIND that had the problem, i unlocked the phone to try it with Fido. It's confirmed that it is NOT the wireless carrier that has the problem, its the actual phone itself.
I don't want to believe that I spent $400 to buy the phone and its nothing but an expensive paper weight.
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
I have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
The error message received I tried to update my Bold 9790 to OS7.1 using Blackberry Desktop Software for PC but all I get is:
"There was an error updating your software This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, [URL]..
how to fix the jvm 545 error. I tried to use the desktop manager to update the OS or reinstall, however, it does not give the option to reload the OS. The message only says: no update available and option to subscribe to new OS release.
There is no apploader as well. I am using the latest desktop software. Also i cannot connect with battery on as it always reboot due to the jvm 545 error.
I bought my unlock Blackberry Bold 9790 and I'm justing getting EDGE on T-mobile network. However, my friend have the same phone and its working on 3G. And when I serche for a network useing the Manual search it shows me just a 3G for AT&T (my house have a t mobile coverge 3G and 4G).
I have a strange issue. When I plug my phone with USB data cable to PC and select USB storage mode, after I unplug it, and safely remove hardware, The pohne battery starts overheating and draining very fast. It only happens then. If I plug it in charge only mode, everything is okay.
I am struggling to sync/backup phone. Once it gets to social feeds says the phone has been disconnected, can not update, change music or anything else. Have deleted software and reloaded to no avail.
When i wanna charge my blackberry smartphone 9790 with a charger it shows "the charging that connected to your blackberry device cannot charge your battery".
I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
I'm having a scary problem, which my friend had, which lead to her phone being a complete destruction. Basically, the battery is full, yet drains very easily, and then suddenly reboots and the battery power is gone back up etc. The random reboots are worriying me, as well as the battery.
