I'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
View 3 RepliesMy touch screen stops working suddenly. To restart I have to remove the battery and place it back. I get following message in the log.
Name: SystemGUID: 97c9f5f641d25e5fTime: May 31, 2012 21:34:57JVM:INFOp=28adba7f,a='7.0.0.473',o='9.16.0.33',h=26001507
I am Italian and I bought a new blackberry 9790 about four mounths ago. The telephone has a problem, sometimes speaker doesn't work and I can't listen the call, if I switch to the hands-free speaker it works, but in normal use with speaker it doesn't work, After any days the phone works fine, with random frequency. I updated the software with the last 7.1 os version but the problem remains. I read in many forums that many users has the same problem, so it is not possible to buy a phone for 499 euro and to have this kind of problem! I can't find any RIM telephone number here in Italy to have a support for this problem. The telephone has about four months, it is new, and it is in perfect condition,
View 2 Replies View RelatedMy Bold 9790 ear speaker has recently stopped working. At first it was not working of just the odd phone call but since a couple of days ago it seems to happen with every single phone call. If I answer the phone or make a call there is absolute silence from the ear speaker although the person on the other end of the phone can hear me. Therefore, in order to hold a conversation on the phone I have to either activate loudspeaker or use the headset.
Device info
Your carrier: o2
OS version 7.0.0.528
Apps and free space
File free before and after a battery remove/replace: 207916925 bytes free
Did a battery pull fix your issue? No
Apps installed and their version:
[code]....
i have a blackberry bold 9790 and even tho it says i am connected through wifi, i cannot access web or app world. But i was able to before?
View 2 Replies View RelatedWell I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
View 3 Replies View RelatedMy touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
View 1 Replies View RelatedI bought bold 9790 four months back during June'12. When i make a call, handset speaker is not working and i am not able to listen to the caller when it is in handset mode. When i opt for speaker mode, i can listen to the caller. Is there any option which would've got changed by mistake OR is it speaker related problem.
View 1 Replies View Relatedout of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
View 4 Replies View RelatedI've bought and set up my new Bold 9900 yesterday. Everything seems to be working fine, but email reception shows me some problems. I'm receiving all my messages they are not being shown to full extent though. I have the following settings:
- Message Display and Actions, Auto More checked
- Email Preferences: Enable HTML checked, Download images automatically checked, confirm external image download not checked
Now, just for example I receive the "I can has cheezburger" newsletter which is about 45 kB and includes links to external pictures. The Bold doesn't load the pictures and it truncates the message and shows "Truncated 15397 bytes". "More", "more all" doesn't load the rest of the message.
I've a BIS account with my provider "Base" in Belgium. I'm currently travelling in Canada, and my emails and bbm as well as what's app were properly working with the wifi. I updated to OS 7,1 yesterday, and since then, I 'm not able to use BBm nor emails functions anymore.Only Whats app is working properly. The pictures display has also changed and is much less practical than it used to be.
I've tried to restaure, to go back to my previous software, to boot and reboot many times...
I have downloaded the Opera Mini from Blackberry AppWorld for a Blackberry 9790. It was fine and working for a day or two, but now it would not launch, saying that it is "unable to connect. Please review your network settings". What am I supposed to do in this situation?
View 1 Replies View RelatedDoes anyone have issues using their Bold 9790 outside, in the open air, when there is a breeze/wind blowing? Or even in the car if the air vents are blowing, even slightly? Whenever I am outside, even if there is hardly any wind, I am unable to send any kind of messages or scroll through menus, as the 'cursor' keeps going back up to the very top of the phone. So if I am trying to send a message, it scrolls right back to the oldest message. I have gone into the settings and made the sensitivity as low as it will go, but it makes no difference.
View 3 Replies View Relatedsince i bought this phone in April, its always been giving me SOS mode except for when i orient the phone in a certain way, in certain spots of my room. Other that that, i can't go anywhere in the house, its just SOS. I bought the phone with WIND Mobile. Thinking it was WIND that had the problem, i unlocked the phone to try it with Fido. It's confirmed that it is NOT the wireless carrier that has the problem, its the actual phone itself.
I don't want to believe that I spent $400 to buy the phone and its nothing but an expensive paper weight.
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
View 9 Replies View RelatedI have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
View 1 Replies View RelatedThe error message received I tried to update my Bold 9790 to OS7.1 using Blackberry Desktop Software for PC but all I get is:
"There was an error updating your software This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, [URL]..
how to fix the jvm 545 error. I tried to use the desktop manager to update the OS or reinstall, however, it does not give the option to reload the OS. The message only says: no update available and option to subscribe to new OS release.
There is no apploader as well. I am using the latest desktop software. Also i cannot connect with battery on as it always reboot due to the jvm 545 error.
my bb 9790 keeps turning off everytime i call someone or receive calls, also when i try to take pictures. what should i do?
View 1 Replies View RelatedI bought my unlock Blackberry Bold 9790 and I'm justing getting EDGE on T-mobile network. However, my friend have the same phone and its working on 3G. And when I serche for a network useing the Manual search it shows me just a 3G for AT&T (my house have a t mobile coverge 3G and 4G).
View 5 Replies View RelatedI have a strange issue. When I plug my phone with USB data cable to PC and select USB storage mode, after I unplug it, and safely remove hardware, The pohne battery starts overheating and draining very fast. It only happens then. If I plug it in charge only mode, everything is okay.
View 1 Replies View Relatedcant send mms on my 9790
View 1 Replies View Relatedmy phone keep powering off and restarting? sometimes it wont even start it just keeps trying to start ?
View 1 Replies View RelatedI am struggling to sync/backup phone. Once it gets to social feeds says the phone has been disconnected, can not update, change music or anything else. Have deleted software and reloaded to no avail.
View 1 Replies View Relatedhow to add arabic language to blackberry bold 9790
View 4 Replies View RelatedWhen i wanna charge my blackberry smartphone 9790 with a charger it shows "the charging that connected to your blackberry device cannot charge your battery".
View 1 Replies View RelatedMy recently-purchased bb bold 9790 keeps stalling, even during charging! I have to reset the system whenever this happens (and the battery cover's really hard to remove), and it's really frustrating because I cannot text nor call etc.
I had bought the phone from amazon and they told me to contact the manufacturer for help before they do any refunds/exchanges
I had the same system hanging problem with my previous bb curve as well, though I am sure I've been treating my phones well so it's definitely not due to abusive use.
I'm having a scary problem, which my friend had, which lead to her phone being a complete destruction. Basically, the battery is full, yet drains very easily, and then suddenly reboots and the battery power is gone back up etc. The random reboots are worriying me, as well as the battery.
View 3 Replies View Relatedcan't compose new pin msg with 9790 bb what should I do ? Most 9790 can't compose new pin msg !
View 9 Replies View RelatedI'm trying to connect via bluetooth my bold 9000 to my 9790.I can pair them Ok, I can access from the menu "connect" on my 9000, but not on my 9790. When I try to connect from my 9000 (as I don't have a choice) I get prompted on the 9790, but when I accept, I get a "connection to blackberry 9790 failed" on the 9000 screen.Weirder, if from the 9000 I try to transfer contacts, it tranfers only the fist contact from my list, even though I enabled the "all contacts" for both devices.
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