My touch screen stops working suddenly. To restart I have to remove the battery and place it back. I get following message in the log.
Name: SystemGUID: 97c9f5f641d25e5fTime: May 31, 2012 21:34:57JVM:INFOp=28adba7f,a='7.0.0.473',o='9.16.0.33',h=26001507
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
View 3 Replies View RelatedMy touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
View 1 Replies View RelatedI'''ve just bought a bb bold 9790, apparently there should be BIS included in the bb. On the right top corner where all the connection icons are, there is a 3G then bb icon, however when I go to service status, it is shown that BIS is not connected. Do I need to buy add-ons from the mobile network by myself?
View 3 Replies View RelatedI am Italian and I bought a new blackberry 9790 about four mounths ago. The telephone has a problem, sometimes speaker doesn't work and I can't listen the call, if I switch to the hands-free speaker it works, but in normal use with speaker it doesn't work, After any days the phone works fine, with random frequency. I updated the software with the last 7.1 os version but the problem remains. I read in many forums that many users has the same problem, so it is not possible to buy a phone for 499 euro and to have this kind of problem! I can't find any RIM telephone number here in Italy to have a support for this problem. The telephone has about four months, it is new, and it is in perfect condition,
View 2 Replies View RelatedMy Bold 9790 ear speaker has recently stopped working. At first it was not working of just the odd phone call but since a couple of days ago it seems to happen with every single phone call. If I answer the phone or make a call there is absolute silence from the ear speaker although the person on the other end of the phone can hear me. Therefore, in order to hold a conversation on the phone I have to either activate loudspeaker or use the headset.
Device info
Your carrier: o2
OS version 7.0.0.528
Apps and free space
File free before and after a battery remove/replace: 207916925 bytes free
Did a battery pull fix your issue? No
Apps installed and their version:
[code]....
i have a blackberry bold 9790 and even tho it says i am connected through wifi, i cannot access web or app world. But i was able to before?
View 2 Replies View RelatedI bought bold 9790 four months back during June'12. When i make a call, handset speaker is not working and i am not able to listen to the caller when it is in handset mode. When i opt for speaker mode, i can listen to the caller. Is there any option which would've got changed by mistake OR is it speaker related problem.
View 1 Replies View Relatedhow do i unlock the screen
View 1 Replies View RelatedI bought a bold 9790 smartphone 3 months back. It has got this peculiar problem that after answering the call from some one or after getting connected the screen blacks out. Post which i am not able to do any functions like mute, add participant , conference etc...
View 1 Replies View RelatedMy touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.
View 7 Replies View RelatedI recently upgrade phone, from 9780 to 9790.Behalf the battery duration that's really poor, I've big problem with touchscreen!In my search in this forum and others related with BB, I couldn't find anything that helps me with the annoying touchscreen.I simply want to disable my touchscreen! I don't want that functionality on my phone. And RIM doesn't have any other equipment similar to that without touchscreen.I know that exist some applications that permit to lock the screen during a call, but what I really want it's to disable the touchscreen.Is there an official or officious way to do that?
View 2 Replies View RelatedI have updated my OS to 7.1.0 Bundle 2039 and have noticed a few changes. Today my homescreen has a row of icons appeared at the bottom. In the previous version you could turn off the icons and only have a small up arrow shown that you could select to show the icons.
How do I switch off the icons on the home screen?
when charging my 9790 touch screen, the screen randomly changes and makes its own selections if I touch a key. Any1 have this problem?
View 1 Replies View RelatedCan you switch off the touch screen on the 9790?
View 3 Replies View RelatedI have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
View 9 Replies View RelatedIs it possible to turn off the touch screen on a blackberry 9790? Love the phone, Screen no good for fat fingers!
View 1 Replies View Relatedout of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
View 4 Replies View RelatedI pressed the clear all button on my downloads screen.how do i get them from my home screen back to my download screen.
View 3 Replies View RelatedIts been just 2 months since the purchase and the touch screen has started acting up. It stops responding to touch and the phone has to be shut, battery taken out, phone restarted and then the touch screen starts responding. This happens atleast once a day and I'm getting fed up of this.
View 2 Replies View RelatedIve had my bold 9790 a few months now, but recently the touch screen facility no longer works and the charger falls out of the bottom of the phone and you have to wrestle with it to take a charge! I went to my provider and they said i must backup my phone< which i have no idea how to do! T mobile just assume every one is a techno genius and their customer service sucks!
View 1 Replies View RelatedI have recently purchased the Bold 9790 (3months ago). Since new-I have been experiencing the problem where the phone hangs and a small clock appears in the center of the screen. While this clock is there, nothing can be done on the phone-it normally lasts for around a minute or two. Once it disappears, the phone again operates as normal, however the clock appears again and I am back at the problem.
View 9 Replies View RelatedI've a BIS account with my provider "Base" in Belgium. I'm currently travelling in Canada, and my emails and bbm as well as what's app were properly working with the wifi. I updated to OS 7,1 yesterday, and since then, I 'm not able to use BBm nor emails functions anymore.Only Whats app is working properly. The pictures display has also changed and is much less practical than it used to be.
I've tried to restaure, to go back to my previous software, to boot and reboot many times...
I have downloaded the Opera Mini from Blackberry AppWorld for a Blackberry 9790. It was fine and working for a day or two, but now it would not launch, saying that it is "unable to connect. Please review your network settings". What am I supposed to do in this situation?
View 1 Replies View RelatedDoes anyone have issues using their Bold 9790 outside, in the open air, when there is a breeze/wind blowing? Or even in the car if the air vents are blowing, even slightly? Whenever I am outside, even if there is hardly any wind, I am unable to send any kind of messages or scroll through menus, as the 'cursor' keeps going back up to the very top of the phone. So if I am trying to send a message, it scrolls right back to the oldest message. I have gone into the settings and made the sensitivity as low as it will go, but it makes no difference.
View 3 Replies View Relatedsince i bought this phone in April, its always been giving me SOS mode except for when i orient the phone in a certain way, in certain spots of my room. Other that that, i can't go anywhere in the house, its just SOS. I bought the phone with WIND Mobile. Thinking it was WIND that had the problem, i unlocked the phone to try it with Fido. It's confirmed that it is NOT the wireless carrier that has the problem, its the actual phone itself.
I don't want to believe that I spent $400 to buy the phone and its nothing but an expensive paper weight.
I have had my 9790 for 3 months and about 2 weeks ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. its really drive me crazy.
I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice and the problem is still there, very frustrating, any one have the same issue and managed to fix it?
Three weeks ago I got my BB 9790 and I am very happy! Only thing is, it keeps rebooting (about 3 times a week) . I have changed phones 3 times now (within 8 days I get a new phone) but I have the same problem each time. Probably a software thing? Are there any others that have the same problem and maybe a solution?
View 9 Replies View RelatedI have had my 9790 for 11 months and about 1 month ago I updated the os to 7.1. After I did this I started to have this issue where it would start to reboot on its own, sometimes once a day, sometimes 5 or 6 times in a row and it would drain the battery. Also I noticed the battery level on the screen isn't reflective of what the battery level actually is, it would go from full to red in seconds. I would do a battery pull and it would be back to 80 or 85 percent. I bought a new genuine blackberry battery to see if that was the issue but still same problems. I wiped the device and re-installed the original os from desktop manager twice
View 1 Replies View RelatedThe error message received I tried to update my Bold 9790 to OS7.1 using Blackberry Desktop Software for PC but all I get is:
"There was an error updating your software This BlackBerry® Device Software upgrade includes new features and significant enhancements to the BlackBerry® solution and, as such, is only available to users with an active BlackBerry subscription. To learn more about BlackBerry® service, [URL]..
how to fix the jvm 545 error. I tried to use the desktop manager to update the OS or reinstall, however, it does not give the option to reload the OS. The message only says: no update available and option to subscribe to new OS release.
There is no apploader as well. I am using the latest desktop software. Also i cannot connect with battery on as it always reboot due to the jvm 545 error.
