BB Bold :: Screen Black Out - 9790?
Jul 22, 2012
I bought a bold 9790 smartphone 3 months back. It has got this peculiar problem that after answering the call from some one or after getting connected the screen blacks out. Post which i am not able to do any functions like mute, add participant , conference etc...
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Jun 5, 2012
My touch screen stops working suddenly. To restart I have to remove the battery and place it back. I get following message in the log.
Name: SystemGUID: 97c9f5f641d25e5fTime: May 31, 2012 21:34:57JVM:INFOp=28adba7f,a='7.0.0.473',o='9.16.0.33',h=26001507
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Mar 17, 2012
how do i unlock the screen
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Mar 9, 2012
My touch screen is not working correctly. In the middle of a message it keeps jumping to the top of the screen and randomly jumping around and pressing buttons it shouldn't. I have tried restarting the phone a few times and still it persists. I have changed the sensitivity of the touch screen and yet it also continues.
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Oct 26, 2012
I recently upgrade phone, from 9780 to 9790.Behalf the battery duration that's really poor, I've big problem with touchscreen!In my search in this forum and others related with BB, I couldn't find anything that helps me with the annoying touchscreen.I simply want to disable my touchscreen! I don't want that functionality on my phone. And RIM doesn't have any other equipment similar to that without touchscreen.I know that exist some applications that permit to lock the screen during a call, but what I really want it's to disable the touchscreen.Is there an official or officious way to do that?
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Oct 9, 2012
I have updated my OS to 7.1.0 Bundle 2039 and have noticed a few changes. Today my homescreen has a row of icons appeared at the bottom. In the previous version you could turn off the icons and only have a small up arrow shown that you could select to show the icons.
How do I switch off the icons on the home screen?
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Sep 20, 2012
when charging my 9790 touch screen, the screen randomly changes and makes its own selections if I touch a key. Any1 have this problem?
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Aug 28, 2012
Can you switch off the touch screen on the 9790?
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Jan 16, 2012
I have had the #9790 for about a month and the touchscreen is no longer functioning properly. This is not from any physical damage. I have done a battery pull and a full reload of the software with no improvement.
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May 1, 2012
Is it possible to turn off the touch screen on a blackberry 9790? Love the phone, Screen no good for fat fingers!
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Nov 22, 2012
out of a sudden..my bold 9790 switch itself off...then when i tried to switch it on again, it won't start..i've tried charging the battery and few attempts to switch it on by pressing the power button, it just would not start...then i tried to connect it to my Pc usinf blackberry desktop, i would not detect.
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Mar 20, 2012
I pressed the clear all button on my downloads screen.how do i get them from my home screen back to my download screen.
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May 13, 2012
Well I got a black berry bold 9790 about a month ago; however, the touch screen stops responding and doesn't work again until I switch the phone off and remove the battery, it doesn't work even I reboot the phone without removing the battery.
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May 1, 2012
Its been just 2 months since the purchase and the touch screen has started acting up. It stops responding to touch and the phone has to be shut, battery taken out, phone restarted and then the touch screen starts responding. This happens atleast once a day and I'm getting fed up of this.
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Sep 20, 2012
Ive had my bold 9790 a few months now, but recently the touch screen facility no longer works and the charger falls out of the bottom of the phone and you have to wrestle with it to take a charge! I went to my provider and they said i must backup my phone< which i have no idea how to do! T mobile just assume every one is a techno genius and their customer service sucks!
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Jul 14, 2012
My touch screen suddenly stops working. It will not start working again unless I take the batt out.. this only works for a short while however. Many people seems to be having the same problem, my phone is only a few months old and has not been dropped.
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Jul 17, 2012
I have recently purchased the Bold 9790 (3months ago). Since new-I have been experiencing the problem where the phone hangs and a small clock appears in the center of the screen. While this clock is there, nothing can be done on the phone-it normally lasts for around a minute or two. Once it disappears, the phone again operates as normal, however the clock appears again and I am back at the problem.
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Sep 13, 2012
Sometimes my screen becomes black and i can't see anything but the phone is working.
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Jan 15, 2012
I cldnt find 9700 bold solution. It worked on another kind of phone. I am able to reboot my phone to get it back on? Let me know.
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Mar 19, 2012
My screen goes black every time i get on a call and i'm unable to use other applications while on a call. I've tried hitting all the buttons when that happens, the screen doesn't come back on.
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Aug 21, 2012
my phone screen freezed last night so i took off the battery and put back in to restart.Now the phone is on but my screen stays black !What can i do?
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Mar 23, 2012
I get a blackberry Bold 9700 from the telephone company Videotron .- the problem occured after 2 months used : the screen of the blackberry Bold 9700 begin black ( a quarter of the screen from below became black ) .- So I cannot read message text as I receive or I send , from below of the screen , because it is black .- The telephone company ( Videotron ) did not want to repare or change it.- I am in guaranty .- I would like ,for the compassion of a customer ,to receive a positive answer from you , to have my blackberry repared or changed.
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Nov 13, 2011
i can not use my phone as i can not read the screen, it is just black. what can i do? have tried removing the battery and replacing it but to no avail.
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Jun 17, 2012
So I bought a blackberry 9900 on kijiji from someone. It was working fine, until one day the screen started flickering, and then just went all black... now it still turns on, everything turns on, and yet the screen does not... it remains black for the longest time till whenever it decides to show up itself. Please help me fix this? I was told it may be a software problem, but I don't think so as I have updated it to the latest OS version and its still giving me trouble.
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Jul 18, 2012
I have a blackberry bold which has black screen and will not power up. It did have the flashing orange/yellow light however that has now stopped. When I try to turn the device on the keys lig up but nothing else. I have put it on charge and the power light turned green aagain tried to power up however nothing. I had left the devise on the side over night and have found it like this.
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Mar 30, 2010
Just noticed my screen goes black when i lock the phone. Is there a setting to change this? Sorry im still new to BB.Btw, i just upgraded to the new OS .545
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Jan 13, 2010
As I was talking on my relatively new Bold 9700 it just completely died! The battery was charged but the screen and everything just went black. It will not power on. I have removed the battery and put it back in and the only response to that it the red LED light coming on for a few minutes then coming off.
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Apr 3, 2010
When i plug in my BB 9000 without the battery it has a red led, but when i put the battery in to charge the flash on the camera turns on and the red led turns off the screen is always black and off is there a fix for this? i dont mind deleting everything on this phone.
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May 1, 2012
my bb9900 is not very old (DOP- 26/11/2011) and i handle it very carefully. but few days back its screen went black, suddenly, for few mins and then again it became normal. since then it happens daily and atleast for a few times everyday.
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Jul 5, 2012
whilst i am using the phone, suddenly the screen goes black, but i cant still see the screen is on. i can carry on using the phone by making a call, so i assume the phone still works normally. i have to wait a long time for my phone to be back to normal. i leave it for about 15 minutes, and it starts working but this happens again. this also happens when i make a call and the screen goes dark,and also when i lock it?BB BOLD 990, OS 7.1?
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Oct 4, 2010
I have not submitted my blackberry to any damage, however when I checked it this morning there appears to be a cluster of small black dots/squiggles on the screen which now wont disappear.
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