BB Bold :: 9900, Suddenly The Screen Goes Black
Jul 5, 2012
whilst i am using the phone, suddenly the screen goes black, but i cant still see the screen is on. i can carry on using the phone by making a call, so i assume the phone still works normally. i have to wait a long time for my phone to be back to normal. i leave it for about 15 minutes, and it starts working but this happens again. this also happens when i make a call and the screen goes dark,and also when i lock it?BB BOLD 990, OS 7.1?
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Jun 17, 2012
So I bought a blackberry 9900 on kijiji from someone. It was working fine, until one day the screen started flickering, and then just went all black... now it still turns on, everything turns on, and yet the screen does not... it remains black for the longest time till whenever it decides to show up itself. Please help me fix this? I was told it may be a software problem, but I don't think so as I have updated it to the latest OS version and its still giving me trouble.
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May 1, 2012
my bb9900 is not very old (DOP- 26/11/2011) and i handle it very carefully. but few days back its screen went black, suddenly, for few mins and then again it became normal. since then it happens daily and atleast for a few times everyday.
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Jul 18, 2012
my blackberry bold 9900 goes to a black screen all the time and i updated it to 7.1 it doesnt do it as much but still does! what should i do!!
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Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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May 23, 2012
i can't turn on the screen, but the phone still working (email notification and phone ringing).
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Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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Nov 22, 2012
Half of my BlackBerry screen appears black and it doesn't go away until I unlock the screen atleast 5 times
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Nov 13, 2011
My 9900 always black screen when i calling or answer, how to fix it?
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Nov 25, 2011
I'm using the bold 9900 and I got it just over a month ago. Four days ago I noticed a thin black line flickering across the screen and I thought It would go away because the phone didn't drop. This morning, it became two thin black lines.I have no clue how it came about or how to fix it and its really distracting. I updated my OS to the latest one and I also updated my BBM to the 6.1 beta. The phone didn't drop, the line just came out of nowhere.
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Nov 10, 2012
ive had this issue before and sent it away to be fixed came back and was fine for a couple of months and now the problem is back tried doing a battery pull and everything loads it seams. i have tried using the desktop manager and it successfully loads the updated opperating system but same problem persist. the screen is just black and the blacklight lights up but i dont even see the loading bar when i put the battery back in.
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Jun 24, 2012
I bought my 9900 in June, and I have encountered lots of problems and downsides.1-Really short battery life, drains too quickly2-Bad speaker performance in open areas3-Horrid app performance4-Horrid selection of apps5-Constant freezing and loading times, regularly having to unplug batteryAnd now the most severe thing ever happened:I didn't drop my phone, but a week or two ago a straight horizontal line of blue pixels appeared. I was curious, and I took a screenshot. The blue line wasn't visible. One or two days later the space between the line(It went from one side to the other side) and the bottom of the screen started to flicker, and sometimes completely went black. The black area was a third of my screen, and it is really hard to use with this black space on my screen. It eventually became always pitch-black, and now it rarely flickers.
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Sep 12, 2011
Unfortunately my BB9900 past away. Black screen, Red light flashy and all the same symptoms in previous other posts. I have tried:
- Batt pull
- Chargin with Power cable and/or USB cable and pull the batt in / out
- Installing software
- Resetting with BBSAK and JL CMDer
All without any result. Only thing is: When I pull the battery and connect it with my PC, after 30s/60s I see a battery (with a red cross) in the screen. I have tried now to install the software trough "c:program filescommon files esearch in motionapploaderloader.exe" /nojvm but no luck. Is it possible to connect with other software? Where can we download software to Flash the Rom and are their any ROMS available? My guess is a software failure in the ROM.
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Jun 26, 2014
My phone was working fine earlier today, I've made calls etc no problems, but it a black screen has suddenly appeared, and I can't see anything on the screen. the phone rings when I have an incoming call but I can't answer it. I've charged it for the last hour and still nothing, it vibrates when plug it in to charge but no battery sign etc comes up. I've tried to press home and start button together for a minute to reset but still nothing. If I press and hold the home key, I get Siri.
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Mar 14, 2012
My iphone 4 screen black out suddenly! I tried to restore to factory setting but still nothing show up on screen!
Info:
iPhone 4, iOS 5.1
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Jun 30, 2014
my iPhone 4s died on me suddenly and is now nothing but a black screen. Even when plugged into charge nothing happens. The main problem is that my sleep/wake button doesn't work which is a nuisance. how I can get it turned back on?
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Jan 15, 2016
I was taking some picture and suddenly I got a black screen. Then whenever I use the rear camera it gives me only black screen if I tried to take photo it took a while then give me a defect photo that i can't open. It doesn't work for both photos and videos. The front camera works fine. I noticed also that I have an issue with the flash too that when I open it I can't close it except with a restart.
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I have tried the following:
1-) force shutdown with power button and volume up
2-) force shutdown with the off key.
3-) factory reset
4-) repair through pc companion.
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but unfortunately all doesn't work.
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Jun 1, 2014
I was texting a friend and suddenly the screen starts to fade black. I tried to turn it back on but it just stayed black. But when i want to put it on vibrate, it vibrates or when i want to charge it, it makes that sound effect when you plug it in. So it is still working but the screen isn't.
Info:
iPhone 4, iOS 7.1
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Oct 3, 2011
I was playing a game on my blackberry ( 2 months old), the screen suddenly went black. It is not turning on. I tried removing battery and re-inserting. It still dint work. Only a red light is glowing on the top screen...
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Jun 21, 2014
I was using facebook and suddenly the screen went white and then it faded to black. Didn't drop it down, dint make it wet. Tried the lock and home button for 10 seconds too, did not work. The phone is just 2 weeks old.
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Jun 24, 2012
i bought a blackberry bold 9900 but suddently stoppedwhat can I do? the phone is out of garanty, can i send the device directly to blackberry Canada?? is this possible?? or definitly i lost my money?
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Jun 26, 2012
My battery suddenly died in my 9900. Would love to talk to a person in customer service the old fashioned way instead of the electronic self diagnosis. Any numbers in the UK answered by humans who don't charge for their time? how do I get a replacement battery?
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Jun 26, 2014
My 3 months old iphone 5c screen suddenly turns black with the white Apple logo for a few seconds then returns to normal almost everyday especially while playing game like Dead Trigger 2 or while using the camera and sometimes while browing the web and after disconnected the call. The problem started since last week the screen just shows a sign connect to itune, after several attempts i succeed to restore it. Since then this problem occurred, the first time it happened the screen just black and I tried to switch on the phone but it doesn't not on and when I pressed the home button and the power button then the phone switch on.
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Oct 8, 2011
My 9900 is only a week old but has started behaving strangely. Sometimes it would stop ringing when a call comes but would show the name of the caller on the screeen. Picking up the call would result in the caller not hearing my voice. Once this happens , it would remain this way till I pull out the battery and restart it again. When in this situation , any outgoing call would also not work.
I've checked and I'm at the latest available update. (7.0.0 bundle 1346)
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Jun 23, 2012
My Blackberry Bold 9900 had crashed suddenly during a wipe operation, it shows a black screen and keeps in an endless reboots, with the Red LED blinking !I've tried the following steps, but didn't come up with any positive results - Hard reset (over 10 times).- Software upgrade, (via Desktop manager) OS 7.0 and OS 7.1 with:- Battery installed into device, device connected to desktop via USB cable.- Battery removed, device connected directly to desktop via USB cable.- Online software upgrade (from blackberry.com website directly).- BBSAK (didn't see the device).- CMD, to open the Apploader with and without the JVM.- Followed the steps mentioned into article: KB10144And the only feedback and result I've received while performing any of these steps (on desktop) is:(Error: Reconnecting to JVM)And the Blackberry device keeps in an endless reboots and never shows the Blackberry black-loading screen with the white indicator
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Oct 24, 2011
Couple weeks ago randomly stopped getting anything. It only comes through if I refresh them myself. It is driving me mad and I dont know what to do. I have battery pulled, deleted and reinstalled to no avail?
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Oct 18, 2012
I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc.
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Sep 23, 2012
The text message icon on my blackberry bold 9900 disappeared suddenly. Perhaps, it must been inadvertently deleted or moved to another folder. However, I've tried searching for it without any success. how to get the text message icon restored?
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Nov 28, 2011
I have one more problem with 9900 (t-mobile).It strats up (loading status bar goes from left to the right), then it shows Desktop - and then in second or two display shuts down and shows black display only. no responding.I have tried wiping, different OS installed - problem is the same. Once it sturted and worked for a cuple minutes and then same problem - display turns to black.
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Dec 3, 2011
Where can I get a plain black (or plain white) wallpaper for my new BB9900?
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