BB Bold :: 9900 - Screen Goes Black During Call?
Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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Jun 17, 2012
So I bought a blackberry 9900 on kijiji from someone. It was working fine, until one day the screen started flickering, and then just went all black... now it still turns on, everything turns on, and yet the screen does not... it remains black for the longest time till whenever it decides to show up itself. Please help me fix this? I was told it may be a software problem, but I don't think so as I have updated it to the latest OS version and its still giving me trouble.
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May 1, 2012
my bb9900 is not very old (DOP- 26/11/2011) and i handle it very carefully. but few days back its screen went black, suddenly, for few mins and then again it became normal. since then it happens daily and atleast for a few times everyday.
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Jul 5, 2012
whilst i am using the phone, suddenly the screen goes black, but i cant still see the screen is on. i can carry on using the phone by making a call, so i assume the phone still works normally. i have to wait a long time for my phone to be back to normal. i leave it for about 15 minutes, and it starts working but this happens again. this also happens when i make a call and the screen goes dark,and also when i lock it?BB BOLD 990, OS 7.1?
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Jul 18, 2012
my blackberry bold 9900 goes to a black screen all the time and i updated it to 7.1 it doesnt do it as much but still does! what should i do!!
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May 23, 2012
i can't turn on the screen, but the phone still working (email notification and phone ringing).
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Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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Nov 22, 2012
Half of my BlackBerry screen appears black and it doesn't go away until I unlock the screen atleast 5 times
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Nov 13, 2011
My 9900 always black screen when i calling or answer, how to fix it?
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Nov 25, 2011
I'm using the bold 9900 and I got it just over a month ago. Four days ago I noticed a thin black line flickering across the screen and I thought It would go away because the phone didn't drop. This morning, it became two thin black lines.I have no clue how it came about or how to fix it and its really distracting. I updated my OS to the latest one and I also updated my BBM to the 6.1 beta. The phone didn't drop, the line just came out of nowhere.
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Nov 10, 2012
ive had this issue before and sent it away to be fixed came back and was fine for a couple of months and now the problem is back tried doing a battery pull and everything loads it seams. i have tried using the desktop manager and it successfully loads the updated opperating system but same problem persist. the screen is just black and the blacklight lights up but i dont even see the loading bar when i put the battery back in.
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Jun 24, 2012
I bought my 9900 in June, and I have encountered lots of problems and downsides.1-Really short battery life, drains too quickly2-Bad speaker performance in open areas3-Horrid app performance4-Horrid selection of apps5-Constant freezing and loading times, regularly having to unplug batteryAnd now the most severe thing ever happened:I didn't drop my phone, but a week or two ago a straight horizontal line of blue pixels appeared. I was curious, and I took a screenshot. The blue line wasn't visible. One or two days later the space between the line(It went from one side to the other side) and the bottom of the screen started to flicker, and sometimes completely went black. The black area was a third of my screen, and it is really hard to use with this black space on my screen. It eventually became always pitch-black, and now it rarely flickers.
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Sep 12, 2011
Unfortunately my BB9900 past away. Black screen, Red light flashy and all the same symptoms in previous other posts. I have tried:
- Batt pull
- Chargin with Power cable and/or USB cable and pull the batt in / out
- Installing software
- Resetting with BBSAK and JL CMDer
All without any result. Only thing is: When I pull the battery and connect it with my PC, after 30s/60s I see a battery (with a red cross) in the screen. I have tried now to install the software trough "c:program filescommon files esearch in motionapploaderloader.exe" /nojvm but no luck. Is it possible to connect with other software? Where can we download software to Flash the Rom and are their any ROMS available? My guess is a software failure in the ROM.
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Mar 19, 2012
My screen goes black every time i get on a call and i'm unable to use other applications while on a call. I've tried hitting all the buttons when that happens, the screen doesn't come back on.
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Jan 23, 2012
I have a blackberry Bold 9900. The screen goes dark during the call and stays dark even after the call is ended. Even pressing the speaker phone key does not restore it to normal condition. There are no objects surrounding the sensor.
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Jul 2, 2012
have recently updated to various software bundles, 7.1 1149. all fine except when receive message or have call the screen goes haywire and it takes 15 minutes for the screen to restore itself. have tried reloading software, keep getting error 507. should i perform a full factory reset on the device?
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Mar 25, 2015
If I want to make the Z5 a call and dial the number and pick up the phone, the screen goes black and I can do nothing more. It then responds to anything, not even on the Power button until the other ends the call. Then, the screen lights up again and it goes back all normal.
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Nov 28, 2011
I have one more problem with 9900 (t-mobile).It strats up (loading status bar goes from left to the right), then it shows Desktop - and then in second or two display shuts down and shows black display only. no responding.I have tried wiping, different OS installed - problem is the same. Once it sturted and worked for a cuple minutes and then same problem - display turns to black.
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Jun 16, 2015
My LG G4 screen goes black out after I make an outgoing call or after I receive an incoming call. Basically, it just goes black during call.
The screen wouldn't wake up despite me tapping on it, or pressing all the available buttons. Holding the power button does trigger a vibration, but I don't see a thing on the screen. However, it does wake up when I plug in the earpiece.
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Jan 14, 2015
When my phone rings and i answer my screen suddenly is black and my on/off button doesnt work....
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Jun 28, 2011
My screen goes black when I'm on a call & it doesn't let me see any incoming calls or messages until I end the call.
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Aug 11, 2015
My Z2's screen goes black during active calls and does not come back on unless I press the on / off button.
It seems to work fine in bright sun light but not normal conditions.
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Mar 21, 2011
My torch screen goes black immediately when i hit call or send.
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Dec 30, 2012
Sometime ago noticed that 920 screen goes black when I answer the call or press Call button.And while the screen is black it doesn't response either.Its almost impossible to cancel call when this happens.Only means to cancel the call I've come up with so far is to push lock button twice and try to push End call button when it appears for appr. 0,2 seconds and then disappears again.
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Jun 11, 2012
When I'm trying to make a phone call (from contacts or hand dialed number) the screen goes black and it is not responsive any more until the other party hang up (plus 30seconds). I tried reboot phone, factory default, no screen protector; changing sim card in the phone gave the same problem. As soon as I hit the dial button screen is black.
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Dec 21, 2012
When I place a call, as soon as I've dialled (or selected the number from the contact), the screen turns off, menaing htat I can't hang up or for instance use the num-pad.
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Jun 7, 2011
The phone is a Blackberry Tourch 9800 on O2 is there a way to resolve this at all?
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Nov 10, 2015
If I make a call as soon as I press to dial the screen goes black and I can't reactivate it unless the person in the other end hangs up, so if it goes to voice mail I have to restart my device, if the person hangs up I have to double tap the power button to wake it up but that activates the camera, that's the only way I'm able to do it.
Fully stock and up to date firmware
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Nov 9, 2015
Do your Nexus 6P screen go black during a call. Mine does on every call. My display settings is set for 1-minute. I call Huawei support. The lady says that the screen is suppose to go and stay off during a call. Never heard of that from a phone. You cannot respond or do anything during the call.
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Mar 13, 2012
the black screen is the one shows the number and the possible actions to do, but nothing happen even pressing cancel or accept, the only way i can solved is rebooting the iphone
Info:
iPhone 4S, iOS 5.1
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