BB Bold :: 9900 Screen Keeps Freezing After Call Or Message Receive
Jul 2, 2012
have recently updated to various software bundles, 7.1 1149. all fine except when receive message or have call the screen goes haywire and it takes 15 minutes for the screen to restore itself. have tried reloading software, keep getting error 507. should i perform a full factory reset on the device?
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Dec 19, 2011
I have a new blackberry 9900, but after weekend I couldn't receive any text message,I didn't change any settings on the phone.
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May 8, 2012
I have a Bold 9900. Under "contacts" I have created a distribution list, mainly my baseball team so if a game is cancelled, I would like to address them all in one swoop. The problem is, only 8 out of 18 receive a text. I go to the "text message" icon, press the blackberry button on "compose text message". When it asks "To:" I select from my contact list, my baseball team.
Some of the entries on my list have an email address only while others have both. What do I have to do to successfully reach everyone on the list? Would it work better if it were only email or mobile addresses? Does it matter whether they are MTS or Rogers customers for their cell phones? Do I require to add 1+then the area code for the cell phone numbers?
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Oct 10, 2012
My bold 9900 is not ringing out when a call is received. A message 'ringer off' is displayed. My Sounds and alerts profile is set to medium. How do I turn the ringer on?
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Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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Jan 23, 2012
I have a blackberry Bold 9900. The screen goes dark during the call and stays dark even after the call is ended. Even pressing the speaker phone key does not restore it to normal condition. There are no objects surrounding the sensor.
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Jun 7, 2012
1. I cannot receive ringtones or picture message through Bluetooth and can't receive either.
2. My blackberry messenger Pin cannot connect to other blackberry user.
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Oct 22, 2010
I have had my Blackberry 9700 since July 2010 with no problem until this past week it has stopped making and receiving phone calls and I can't send or receive SMS. When I try to make a call, it instantly comes up with "Call Failed". I have talked to my carrier (o2) and they too cannot come up with a fix, there is no issue from there part as the sim card works fine on another phone. Strange thing is I can still use the internet on 3G, send and receive emails and my BBM works.
In Manage Connections >> Services Status, it says:
Status: not available
Connection: not connected
Blackberry internet service:
Connection: Mobile network
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Aug 12, 2012
I hate having my email in the message center so I deleted it. The only other option is to add sms/mms which I already have a sms/mms on the front page of the blackberry. So how do I add my call logs? I dont know what else to add besides that if thats not possible.
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Apr 25, 2012
My iphone 4 does not receive any incoming call, message from any phone. I have tried just normal turn on and off. I hold home/ top button, but nothing has happened.
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Jun 29, 2010
Got a E73 from T-mobile last week. I have noticed that sometime, when I am in the call logs / browser / menu / messaging screen the screen freezes up. this happens randomly but i have noticed that it happens mostly when I try to unlock the keypad.I am able to move to other open apps while long pressing the home button on the phone but when i try to kill /exit from these apps (by pressing the back button), it gives be a message box as to whether i want to exit the app and when i press "yes", nothing happens.
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Apr 18, 2012
I bought this Blackberry Bold 9900 2 months ago and it works good.But when i try to send or receive MMS it does not work. I cannot send any MMS to any number and i cannot receive any MMS from anybody. When I try to send them a big red X pups up right next to the message and it just stays there and the message does not go through.
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Oct 7, 2011
I was using IPhone and recently shifted to BB and bought 9900 just 20 days ago. Now the phone started giving me problems the 3rd day of my purchase. After few calls the phone stops receiving calls.What happens is that when a call is made the person receives the call but I am not able to his voice nor does the receiver hears mine however the call dialing status is shown on the screen. I can see that the call is being made but can't hear the ring...the call gets connected and I am charged for that by the service provider.Now when someone calls me the phone does not rings but I can see that I am receiving a call and when I pick up the phone I cannot hear the other person nor does the caller hears me.It works only when I switch off the phone...take the SIM out and again restart the phone but again after few calls the same thing repeats.I went to BB service outlet and got the phone exchanged the new phone also started giving me exactly the same problem.
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Nov 12, 2011
i have a problem with sms texting, i can recieve text,s but not send! all i get is a small clock icon instead of a tick to acknowledge its been sent.
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Apr 9, 2012
Since today i cannot make calls or receive calls with my bold 9900. i cannot find the phone icon in my apps.
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Jul 13, 2012
since 3 days my blackberry bold 9900 is messed up , i don't know what's wrong with it !i can't receive sms and calls from my contacts and i can't text them back or call them either . The rest of the applications aare all good( bbm , facebook ,whatssap ...)
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May 5, 2010
has anyone experienced problems with their call log? It is set for 30 days but when I try to access "Missed Calls", "Received Calls" or "Dialled Numbers" nothing happens. Also when I press the green send key, no previously dialled numbers are shown. If I receive a missed call and press "show" I just get the home screen.
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Sep 14, 2011
I have 3 mail accounts connected to my bb. Originally all posted to one folder messages folder in the message 'center' where all the sms etc go into (middle of the screen icon at the top) i am not sure what has started to happen but suddenly i then had 2 messages folders and now i have 3. They all go to the same place and sometimes contain the same message which just appears in all 3.
I think this started when i started configuring the sync of the deletion of the folders "folder reconciliation". how i can delete these additional folders as they are just a nuicense they mean very little as mail is randomly flowing into them.
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Nov 22, 2011
I just bought a new 9900 bold and find the battery doesn't last long. I don't make/receive much calls. It doesn't last 24 hours. Is that normal?
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Nov 5, 2012
I have a BB 9900 that is only a week old.The BB works perfectly, that is until someone calls me.I can answer the phone, hear and speak with the person on the other end - no issues. I can use BBM, texting etc, no issues.The problem occurs when I try to hang up after someone calls me. The phone freezes.I can press the hang up button, but it does not return to the main screen.It freezes at the caller ID screen and I have to yank the battery out of it to get back to the main screen that has all the icons on it.
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Jan 13, 2011
Just bought a Bold 9900 yesterday one day old just received a call and now I can't hear them , they can't hear me.
tried to make 4 phone calls,I can't hear them, they can't hear me speaker and handset buttons on touch screen don't make any difference and I can see the timer counting up.
I have had blackberry's for the last 10 years and this was to replace an iphone , hence new phone 1 day old, but have had a bold before and am fully conversant with BB's
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Jan 21, 2012
BB is Bold 9900. When making a call I can't hear the caller. But when using headset or speaker I can hear it clearly. I tried deleting everything back to factory settings using Wipe Data but didn't help. Also trying to plugin and out the headset several times but doesn't help either.
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May 10, 2012
blackberry bold 9900: on any call, the display dims down within some seconds, all keys and the touch screen are disabled except the "end call" key. I need the "mute" and "loudspeaker" functions which are usually displayed on the screen during a call, So they are displayed on mine, but they are disfunctional and vanish when the display dims dark.Even if I put the blackberry on the desktop and keep 0.5m distance from it, it dims to dark screen within 2 seconds after pressing the "call" key, and even an immediate press on the "loudspeaker" icon in the left bottom corner of the touchscreen within these 2 seconds is ignored.
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Jun 7, 2011
Ive just got a new bold 9900, and i have set up call waiting, but cant seem to set an alert for it. So i still dont know when someone else is trying to get through.
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May 4, 2012
i've just got my Blackberry bold 9900, However when trying to transfer a call, and select complete transfer, it says cal transfer failed, I've searched around for help via google but can't seem to find anything.
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Jun 6, 2012
I recently setup my email on my BB 9900, but if I'm speaking to someone and a new email arrives to my BB, the call ends.
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Oct 10, 2011
It has been a week now that while I make a phone call my phone keeps calling by itself other numbers from my contact list.
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Feb 18, 2012
All my emails and text messages call logs get deleted after 30 days. however the SMSs stay forever. It was happening to me on OS7, I upgraded to OS 7.1 and its still the same.I tried the following,1. Setting the keep messages option in Messages > Options > message display to 'forever' , 180 days , 90 days etc.2. Battery pull for quite number of times3. Installed newer build of the OS.
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Sep 1, 2011
How do I hit a # (number) key while on a conference call? It won't allow me. I have to ask one of the callers on the line with me to press a button for me. BB 9900 Bold. I've owned numerous BBs in the past 8 years & never had this issue.
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Sep 22, 2011
My new Bold 9900 has terrible echoing for the person talking to me while I am on my cellThey say every line comes back at them and I sound like I am "under water". I have had the phone replaced 3 times, and the sim card replaced 3 times. I have had the account cancelled and recreated and still no satisfaction. It is worse when the call first starts, then it gets better sometimes and then continues echoing, and if the caller has a clear signal then my own voice starts echoing. I don't know what else to do - one technician thought it could be my data is corrupt?? I don't think that is the case.
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May 4, 2011
I keep getting the same warning that my message memory is full. My 'Leave On Sim Card' box is unchecked and I haven't been storing a lot of messages. It's such a hassle to keep ignoring the warning when you know your phone can store so much and when it has more than enough memory.
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