Bold :: Bb 9900 Frozen After A Call
Nov 5, 2012
I have a BB 9900 that is only a week old.The BB works perfectly, that is until someone calls me.I can answer the phone, hear and speak with the person on the other end - no issues. I can use BBM, texting etc, no issues.The problem occurs when I try to hang up after someone calls me. The phone freezes.I can press the hang up button, but it does not return to the main screen.It freezes at the caller ID screen and I have to yank the battery out of it to get back to the main screen that has all the icons on it.
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Aug 17, 2012
my blackberry froze so I tuck the battery out to do a reboot now its stuck on reboot 3/4 I have done EVERYTHING tried loading new os, I've whipped my phone put a new os.
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Sep 9, 2012
I tried to upgrade the software on my 9900.It downloaded well. Once it started installing it, the 9900 froze at 3% backing up social feeds. It has been like this for hours. I have no use of my phone. how to unfreeze it.
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Nov 7, 2012
prior to this freezing of my phone i was playing music and i was trying to check out a picture a friend sent to me, i downloaded a couple of apps like screen grabber, picstory,naija pings,bible and a few stuffs and took picures with it all of a sudden when i was chatting with a friend it went off completely and never came back on what do i do
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May 24, 2012
Update for new OS has frozen it has done this once, so I unplugged it after 5 hours and lost all my contacts it has done it again now on messages I do not want to lose those as well anyway of making it get going again?
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May 26, 2012
I got an update for my 9900 but when 'backing up your data' my phone has froze on backing up social feeds at 7% and has been like this for about 6 hours!
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Aug 28, 2012
my blackberry bold 9900 appears to be frozen I assume as I started doing the software update since 2pm today and yet its still not finished? It has been 8hours now. It seems to have frozen on 14%. Now I have tried rebooting my phone many times but it keeps on taking me back to the software update page. I am currently unable to access anything on my blackberry device.
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Oct 31, 2012
my 9900 bold has froze at 8% while doing a software update, its been like this for about 5 hours
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Apr 14, 2012
I don't know how it got there but when I came back to my phone it was turned off and now I turn it on it is stuck 3/4 of the loading screen.
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Sep 4, 2012
I did an update on my BB (worst decision ever) and now it is frozen on social feeds. The overall backup progress is at 6% and will not move at all.This is my business phone and it needs to work ASAP.I'm completely annoyed (though not surprised) that this has happened. The phone will not connect to the computer so I'm basically stuck with whatever I can do via the phone. I've removed the battery three times already and the same thing happens.
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Sep 4, 2012
I'm currently using a Bold 9900 under T-Mobile. The phone repeats the letters "n" and "m" nonstop. If I leave my phone down, it would show "nmnmnmnmnmnm" after a minute. The keyboard, trackpad, and unlock buttons are also not responsive. I've tried the batter pull numerous times, and it has shown improvement once (I was able to type in my password and go into the home menu). Soon after that the problem returned. The phone just seems half dead and its reponse to my actions are random. Sometimes I'm unable to unlock my phone even after pressing the unlock button numerous times.
I did go to a beach with my phone. But there was no water or sand damage. It was in my hotel room the whole time. as the phone is completely unuseable right now. The screen works, but I am unable to press any keys to unlock/use my phone.
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Jan 16, 2012
So, I went to check if there was a new OS update. There was, so I downloaded and am currently installing it. However, it's been "installing" for 8 hours now, and it's stuck on 14% Overall backup progress. And 0% Social Feeds.Also, not sure if it's related. (probably is) but my Signal is off and i have no network connection. And I've got good coverage usually at home. I realised the problem about 7 hours in, after it said it would only be 2. So I battery pulled it, and it didn't work, then I tried battery and sim pulling, that didn't work. I've tried hooking it up to my blackberry desktop. It can't pick the device up because of it.
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Sep 19, 2012
I have a 2 month old 9900 Bold and my roller "pad" is now unresponsive. I removed the battery and re-booted but still "frozen".
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Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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Jan 13, 2011
Just bought a Bold 9900 yesterday one day old just received a call and now I can't hear them , they can't hear me.
tried to make 4 phone calls,I can't hear them, they can't hear me speaker and handset buttons on touch screen don't make any difference and I can see the timer counting up.
I have had blackberry's for the last 10 years and this was to replace an iphone , hence new phone 1 day old, but have had a bold before and am fully conversant with BB's
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Jan 21, 2012
BB is Bold 9900. When making a call I can't hear the caller. But when using headset or speaker I can hear it clearly. I tried deleting everything back to factory settings using Wipe Data but didn't help. Also trying to plugin and out the headset several times but doesn't help either.
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Jan 23, 2012
I have a blackberry Bold 9900. The screen goes dark during the call and stays dark even after the call is ended. Even pressing the speaker phone key does not restore it to normal condition. There are no objects surrounding the sensor.
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May 10, 2012
blackberry bold 9900: on any call, the display dims down within some seconds, all keys and the touch screen are disabled except the "end call" key. I need the "mute" and "loudspeaker" functions which are usually displayed on the screen during a call, So they are displayed on mine, but they are disfunctional and vanish when the display dims dark.Even if I put the blackberry on the desktop and keep 0.5m distance from it, it dims to dark screen within 2 seconds after pressing the "call" key, and even an immediate press on the "loudspeaker" icon in the left bottom corner of the touchscreen within these 2 seconds is ignored.
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Jun 7, 2011
Ive just got a new bold 9900, and i have set up call waiting, but cant seem to set an alert for it. So i still dont know when someone else is trying to get through.
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May 4, 2012
i've just got my Blackberry bold 9900, However when trying to transfer a call, and select complete transfer, it says cal transfer failed, I've searched around for help via google but can't seem to find anything.
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Jun 6, 2012
I recently setup my email on my BB 9900, but if I'm speaking to someone and a new email arrives to my BB, the call ends.
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Oct 10, 2011
It has been a week now that while I make a phone call my phone keeps calling by itself other numbers from my contact list.
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Feb 18, 2012
All my emails and text messages call logs get deleted after 30 days. however the SMSs stay forever. It was happening to me on OS7, I upgraded to OS 7.1 and its still the same.I tried the following,1. Setting the keep messages option in Messages > Options > message display to 'forever' , 180 days , 90 days etc.2. Battery pull for quite number of times3. Installed newer build of the OS.
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Sep 1, 2011
How do I hit a # (number) key while on a conference call? It won't allow me. I have to ask one of the callers on the line with me to press a button for me. BB 9900 Bold. I've owned numerous BBs in the past 8 years & never had this issue.
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Sep 22, 2011
My new Bold 9900 has terrible echoing for the person talking to me while I am on my cellThey say every line comes back at them and I sound like I am "under water". I have had the phone replaced 3 times, and the sim card replaced 3 times. I have had the account cancelled and recreated and still no satisfaction. It is worse when the call first starts, then it gets better sometimes and then continues echoing, and if the caller has a clear signal then my own voice starts echoing. I don't know what else to do - one technician thought it could be my data is corrupt?? I don't think that is the case.
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Oct 19, 2012
I recently got a 9900 and have an issue every week to two weeks when I miss a call. The missed call for some reason deletes all of my email from my 3 email accounts. All that is viewable in my email is the missed call list. I remove the battery from my device and this resets the email.
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Oct 24, 2012
Suddenly I'm unable to turn the speaker off during a phone call on my 9900. The left side "speaker" button does nothing.
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Oct 10, 2012
My bold 9900 is not ringing out when a call is received. A message 'ringer off' is displayed. My Sounds and alerts profile is set to medium. How do I turn the ringer on?
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Jan 29, 2012
I've got a Bold 9900 and just recently, I have been getting a static clicking sound when I make a phone call. It goes away for a while when I do a battery pull but comes back after a couple of days. I'm running OS 7.1 Bundle 1149 (c7.1.0.342, Platform 5.1.0.276).
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Jul 2, 2012
have recently updated to various software bundles, 7.1 1149. all fine except when receive message or have call the screen goes haywire and it takes 15 minutes for the screen to restore itself. have tried reloading software, keep getting error 507. should i perform a full factory reset on the device?
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Nov 10, 2012
I have New Blackberry mobile. Details as follows :
BlackBerry 9900
Smartphone (3G, wifi)
7.0 Bundle 1465(v7.0.0.296, Platform 5.0.0.496)
3G Bands 1,2,5,6
Crytographic Kernel v3.8.7.0
Branding Version : 1.0.88305z
The issue I am getting is frequently mobile is getting silent automatically No ringtone is ringing, when I am getting incoming call only display is coming, when I am receiving call I cannot hear anything. So everytime I have to switch off mobile and remove battery and restart the phone again, for sometime everything is working fine but after some hours again getting silent.
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