BB Bold :: 9900 Can't Hear Either Party During Call
Jan 13, 2011
Just bought a Bold 9900 yesterday one day old just received a call and now I can't hear them , they can't hear me.
tried to make 4 phone calls,I can't hear them, they can't hear me speaker and handset buttons on touch screen don't make any difference and I can see the timer counting up.
I have had blackberry's for the last 10 years and this was to replace an iphone , hence new phone 1 day old, but have had a bold before and am fully conversant with BB's
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Jan 21, 2012
BB is Bold 9900. When making a call I can't hear the caller. But when using headset or speaker I can hear it clearly. I tried deleting everything back to factory settings using Wipe Data but didn't help. Also trying to plugin and out the headset several times but doesn't help either.
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Apr 3, 2012
I can't hear anything when someone calls me! Also, when I make an outgoing call, I can't hear the other person! They can hear me, but I can't hear them!
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Jun 16, 2012
When I call others it happens once in every 3-5 calls that others can not hear my voice. It sometimes happens that the voice mutes in the middle of a call.. Sometimes I hear an echo of my own voice. It has kept happening since a month ago while before then I hardly had any problem using the phone. I eagerly wish to get it solved since I surely believe this is a software problem or perhaps a bug.
Info:iPhone 4, iOS 5.1.1
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Oct 21, 2011
I have a new X1 mobile and I cannot hear the other party when I make or answer a call. My voice is audible to other party. Audio is ok when I play multimedia files,radio and when I use hands free.Also audio is very weak and disrupted when in loudspeaker mode.
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Sep 8, 2014
Use my wife's Z2 for a while and wanting to buy but fortunately didn't because the phone been having call quality issue as in the other party can't hear clearly, sound muffled or voice breaking up. Send the phone for repair 3 times! Sony service center even change mother board and casing but voice quality is ok sometimes but break up most of the time. My sister's Z2 though she say got not issue but at times voice sound distance too.
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Apr 11, 2012
Whenever I attempt to facetime or call someone using the speakerphone the other party can't here me or can barely hear me. The same goes for when I try to create a video. But what's odd is the voice memo feature works to what seems normal and normal phone calls (without speakerphone) also sound fine. Even If I plug in my apple earbuds or third party earbuds the mic works too.
Solutions Attempted
- Reset and Restored by iPhone
- Checked sound settings
- Took off Apple Bumper, clearcoat peices are still on
Info:
iPhone 4S/Verizon/iOS 5.1
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Jun 14, 2012
What happen when someone call me at my iPhone they can not hear me if I talk to him?
Info:
iPhone 4, iOS 5.1.1
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May 29, 2012
When calling with Skype the called party can see and hear me perfectly but I can neither hear nor see them. Normal calls with the 4S work just fine. I tried activating the Skype test call and it connected just fine but I was unavble to hear anything.
Info:
iPhone 4S, iOS 5.1.1, Tried rebooting without success
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Oct 11, 2012
This first happened about two weeks ago. I did a hard reset, and that fixed it at that time. It did it again today, and this time the hard reset did not help. I updated the OS to the newest service pack, and that didn't help either. Also, practically needless to say, but the mute is not on, and the settings are all as they should be.
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Feb 2, 2012
I recently got my bold 9900 maybe in Jan 2012 n I cannot hear voice after some calls even I cannot hear the ringing tone nor the voice of the caller I have to every time remove my battery n again put it back n den it works properly but after sum time it gives me the same problem n manier times it even gets hang
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Jul 18, 2011
I am constantly having this problem for the last few days:Whenever I call out or receive a call, I cannot hear the other party. They can hear me.
Is there a Software or Hardware issue? Is Thaere a Fix.
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Jul 28, 2012
I bought a 9900 recently and when people call me or I call out, I can't hear them! They can hear me fine when I answer but the line is completely dead - radio silence! Every other sound aspect on the phone is working fine - alarm, BB alerts, ringtones, etc took it to a phone shop fo repair yesterdy and they changed the speaker/mic, but to no avail.
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May 31, 2011
If I dial a number, even on speaker, the Cliq says it's connecting but I never hear it ringing or anyone pick it up. This is full volume, and the speaker on.I don't have a landline to check if it's ringing or not, but I have called one of my own numbers that rings twice and goes straight to voicemail, so I know something is definitely wrong. I think I can hear static and the other party, but it's so faint it's hard to tell.
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Jun 16, 2012
When calling and being called, the other party can't hear me. I've checked the mute button is not on.
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Jul 7, 2012
I have a Bold 9900. Of late, I have had a problem wherein I am unable to hear the phone's ring. The phone vibrates and I can see a call coming in. When I answer the call, I cant hear the person at the other end of the line, nor can the other person hear me. If I try ringing someone, I cant hear their phone ringing, but I get the message that we are connected, but cant have any conversation. When I do a full power off and restart, its all back to normal.
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Mar 9, 2012
My BB9900 is working fine receiving calls, texts, emails etc but I can't hear anything when someone calls, nor can I hear message bank. I've checked all the options and mute buttons and everything but cant work it out.
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Oct 3, 2012
Person on other side of voice calls cannot hear me. It is as if the mouthpiece does not work?
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May 12, 2011
I can hear them but they cannot hear me, a reboot fixes it. Anyone else experienced this? It has happened at least 5 times.
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Apr 3, 2011
When I call someone, or someone calls me, I cannot hear them, yet they can hear me. However I can hear them on speakerphone. I have checked the volume and it is always at its highest and yet it still doesn't work.
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Nov 20, 2010
I'm having the problem using wired hands free (not bluetooth) for making and receiving voice calls after updating my experia x10 to android 2.1. i'm unable to hear the opposite party voice through the hands free.
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Jun 1, 2012
Your carrier: T-MOBILE
Model info and OS version: Bold 9900 / 7.1.0.284 (7.1 Bundle 998)
Lately when placing and receiving calls I cannot hear anything put dead air. No ring tone when calling out, or the voice of the caller when accepting a new call. To fix the issue I have pulled the battery. However, a few hours later the issue will start again.
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May 24, 2012
When I make a call, I can hear the other person but they can't hear me?
Info:
iPhone 4
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Jun 15, 2012
When I make a phone call I can hear the other line but they cannot hear me. At first I thought it was a blue tooth connection problem, so I used the head phones. I got the same result. I disconnected the head phones and used the phone directly and also using the speaker, but I still could not be heard.
Info:
iPhone 4, iOS 5.1.1
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Apr 7, 2010
Im trying to figure out if i should just return this phone, this is my second bold, "auto focus problem was other problem". I've had this phone for around three months, three or four times it has happened, i will be in the middle of a call and i will hear nothing, i look at the phone and its locked up, then solid red light, then phone reboots. Phone works fine for three or four weeks. i never had this problem with my curve 8320. I think its a app that might be auto updating on its own but wanted to see if anyone else is having same problem.
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Nov 5, 2012
I have a BB 9900 that is only a week old.The BB works perfectly, that is until someone calls me.I can answer the phone, hear and speak with the person on the other end - no issues. I can use BBM, texting etc, no issues.The problem occurs when I try to hang up after someone calls me. The phone freezes.I can press the hang up button, but it does not return to the main screen.It freezes at the caller ID screen and I have to yank the battery out of it to get back to the main screen that has all the icons on it.
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Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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Jan 23, 2012
I have a blackberry Bold 9900. The screen goes dark during the call and stays dark even after the call is ended. Even pressing the speaker phone key does not restore it to normal condition. There are no objects surrounding the sensor.
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May 10, 2012
blackberry bold 9900: on any call, the display dims down within some seconds, all keys and the touch screen are disabled except the "end call" key. I need the "mute" and "loudspeaker" functions which are usually displayed on the screen during a call, So they are displayed on mine, but they are disfunctional and vanish when the display dims dark.Even if I put the blackberry on the desktop and keep 0.5m distance from it, it dims to dark screen within 2 seconds after pressing the "call" key, and even an immediate press on the "loudspeaker" icon in the left bottom corner of the touchscreen within these 2 seconds is ignored.
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Jun 7, 2011
Ive just got a new bold 9900, and i have set up call waiting, but cant seem to set an alert for it. So i still dont know when someone else is trying to get through.
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May 4, 2012
i've just got my Blackberry bold 9900, However when trying to transfer a call, and select complete transfer, it says cal transfer failed, I've searched around for help via google but can't seem to find anything.
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