Xperia Z2 :: Voice Call Quality - Other Party Can't Hear Clearly
Sep 8, 2014
Use my wife's Z2 for a while and wanting to buy but fortunately didn't because the phone been having call quality issue as in the other party can't hear clearly, sound muffled or voice breaking up. Send the phone for repair 3 times! Sony service center even change mother board and casing but voice quality is ok sometimes but break up most of the time. My sister's Z2 though she say got not issue but at times voice sound distance too.
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Jun 16, 2012
When I call others it happens once in every 3-5 calls that others can not hear my voice. It sometimes happens that the voice mutes in the middle of a call.. Sometimes I hear an echo of my own voice. It has kept happening since a month ago while before then I hardly had any problem using the phone. I eagerly wish to get it solved since I surely believe this is a software problem or perhaps a bug.
Info:iPhone 4, iOS 5.1.1
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Apr 17, 2015
their echo during any call, overall speaking quality is very bad. No one can't hear me form my xperia z2 and I have latest firmware update 23.1.a.1.28 is a problem hardware or software.
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Feb 27, 2012
when I phone someone or visa versa, I cannot hear anything whatsoever but they can apparently hear me.
I haven't dropped the phone, or done anything out of the ordinary. Checked all the settings and they are fine.
Ringtones work and other sounds on the phone work fine but I have the feeling it might be the internal speaker. =/ I have found that I can put a person on speaker phone and I can hear them but when I take it off I can't!
Android 2.1 Software
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Apr 3, 2012
I can't hear anything when someone calls me! Also, when I make an outgoing call, I can't hear the other person! They can hear me, but I can't hear them!
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Jan 13, 2011
Just bought a Bold 9900 yesterday one day old just received a call and now I can't hear them , they can't hear me.
tried to make 4 phone calls,I can't hear them, they can't hear me speaker and handset buttons on touch screen don't make any difference and I can see the timer counting up.
I have had blackberry's for the last 10 years and this was to replace an iphone , hence new phone 1 day old, but have had a bold before and am fully conversant with BB's
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Nov 7, 2014
How can I fix this issue, when some calls me or I make a call the other side can't hear me well its like deep voice but if I make it loudspeaker can hear me normally no issue. The phone is new Z5 premium.
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Oct 21, 2011
I have a new X1 mobile and I cannot hear the other party when I make or answer a call. My voice is audible to other party. Audio is ok when I play multimedia files,radio and when I use hands free.Also audio is very weak and disrupted when in loudspeaker mode.
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Apr 11, 2012
Whenever I attempt to facetime or call someone using the speakerphone the other party can't here me or can barely hear me. The same goes for when I try to create a video. But what's odd is the voice memo feature works to what seems normal and normal phone calls (without speakerphone) also sound fine. Even If I plug in my apple earbuds or third party earbuds the mic works too.
Solutions Attempted
- Reset and Restored by iPhone
- Checked sound settings
- Took off Apple Bumper, clearcoat peices are still on
Info:
iPhone 4S/Verizon/iOS 5.1
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Jun 14, 2012
What happen when someone call me at my iPhone they can not hear me if I talk to him?
Info:
iPhone 4, iOS 5.1.1
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Jul 1, 2010
Voice call quality is very poor on my E51.The Device software version installed is 100.34.20.Do I get any application to increase quality of voice call ?
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Nov 20, 2010
I'm having the problem using wired hands free (not bluetooth) for making and receiving voice calls after updating my experia x10 to android 2.1. i'm unable to hear the opposite party voice through the hands free.
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Jul 31, 2013
Having issues with call quality on the 1020? I picked mine up yesterday. When I call some people they say I am coming in crystal clear, others say I am fading in and out. On my end, I get a weird feedback/static at end of people's words/sentences and it seems to be picking up background noise over the person's words. Very frustrating because there is NOTHING else wrong with this phone.
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May 29, 2012
When calling with Skype the called party can see and hear me perfectly but I can neither hear nor see them. Normal calls with the 4S work just fine. I tried activating the Skype test call and it connected just fine but I was unavble to hear anything.
Info:
iPhone 4S, iOS 5.1.1, Tried rebooting without success
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Jun 17, 2014
I have a problem with using my phone that started several weeks ago and has been steadily getting worse. When I make a call, the person on the other end answers and I can hear them but they can't hear me. This also happens occasionally when someone calls me. I can hear them but they can't hear me. I have good reception, 4 or 5 bars. I haven't accidentally hit the mute button with my cheek. I try turning the mute button on and off with no results. I have shut the phone off for a while and then started it up and there is no improvement.
Today I was probably able ot only talk to 60% of the people that I tried dialing. There is one person in particular that I have to call multiple times per day for business and this happens 95% of the time with her. I depend on being able to use the phone; I'm in the life safety business. As far as I can tell, everything else works, other apps work just fine. I can text and email, surf the net, etc. I have an iPhone 4 version 6.0.1 (software?). It doesn't seem to matter if I am on a 3G or E network. The problem persists. No, I don't want to update the iOS, the GUI is butt ugly (Steve would be turning over in his grave if he saw this iOS) and everyone that I know that has an iPhone 4 and has done the 'upgrade' has had problems with slow operation and battery suck.Â
Info:
iPhone 4, iOS 6.0.1
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Sep 10, 2014
when i call i can not hear voice but i make call through viber i can hear
iphone 4s
ios 7.1
Info:
iPhone 4S, iOS 7.1
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Jun 30, 2012
I bought IPhone 4s It was working perfectly for two days, since I start using it. But when I updated a new version of iOS 5.1.1 it is not working properly, When I call someone, I can't hear them, but they can. When I put it on speaker, I can hear. But otherwise I can't.
Info:
iPhone 4S, iOS 5.1.1
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Apr 29, 2012
Sometimes I cannot hear the voice after making or receiving call. However, it resumed to normal after restoring IOS, how can I fix this problem permanently? I am using iphone4 with IOS 5.1
Info:iPhone 4, iOS 5.1
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Jul 28, 2011
Wondering if this is because of defective mic? Is there an SW update for this?
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Jul 18, 2011
I am constantly having this problem for the last few days:Whenever I call out or receive a call, I cannot hear the other party. They can hear me.
Is there a Software or Hardware issue? Is Thaere a Fix.
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Aug 14, 2015
Sony Xperia Z3 Dual - D6633 almost a year ago, and since then I'm having an issue with the voice, whenever I receive a call, I can't hear his/her voice, it's always breaking or (noisy) and dropping down ( I can't even understand a word from the caller). I had tried all the suggested option in sony talk, but no use!!Â
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May 31, 2011
If I dial a number, even on speaker, the Cliq says it's connecting but I never hear it ringing or anyone pick it up. This is full volume, and the speaker on.I don't have a landline to check if it's ringing or not, but I have called one of my own numbers that rings twice and goes straight to voicemail, so I know something is definitely wrong. I think I can hear static and the other party, but it's so faint it's hard to tell.
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Aug 17, 2012
I am experiencing low call quality on my Xperia Ray Android version ICS 4.0.4, I compared it to Xperia mini pro Android version ICS 4.0.4. The call quality on Xperia mini was much better.
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Dec 8, 2014
All of a sudden I cannot hear voices on incoming calls. I hear voices on outgoing calls perfectly fine. My phone did not fall or anything like that.
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Oct 7, 2011
I am using a Blue Ant Q1 Blue Tooth headset and updated to the latest firmware on it. Now when I tell the Blue Ant Voice command the command 'Phone prompt' it connects with my Blackberry Torch 9800 Nuance Voice command option with no problems.Now when I tell the Nuance voice command the numbers of a phone number I want to call, it will repeat it back to me to verifying the number. Now the numbers are clear when the voice command repeats the number I want to call.I swear it really sounds like the very first computer voice ever created, it's all garbled and muddy like. No real clarity in what it is repeating back to me.It is very hard to make out what the voice command is repeating back to me to verify the word I used to describe the number I want it to call.Now, I shut off my Blue Ant Blue Tooth headset and tried the Nuance voice commands with my phone only and I get the same poor quality computer animated voice issues coming out of my Blackberry Torch 9800.Is this normal, I sure hope not, after purchasing what I consider a top quality cell phone. I would expect more clarity with this software from Blackberry and Nuances.This is the one feature that I really need for a cell phone to perform well for me, since I am on the road a lot for my business and needs handsfree dialing.
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Jun 16, 2012
When calling and being called, the other party can't hear me. I've checked the mute button is not on.
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Nov 28, 2011
My partner and I have just gotten Xperia Z5 Compacts and are both experiencing really bad call quality. The caller on the other end is mumbly and sounds far away and during the call it jumps from being really loud to really soft, and the whole time unclear.
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Apr 14, 2012
I do not hear a dial tone and not hear the voice of the person I'm talking about.
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Dec 10, 2014
When i make a call the person on the other end says they can barely hear me and hang up. When i am in the car on bluetooth it works fine but not when i am just using the phone as normal in the office or outside.
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May 12, 2011
I can hear them but they cannot hear me, a reboot fixes it. Anyone else experienced this? It has happened at least 5 times.
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Apr 3, 2011
When I call someone, or someone calls me, I cannot hear them, yet they can hear me. However I can hear them on speakerphone. I have checked the volume and it is always at its highest and yet it still doesn't work.
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