BB Bold :: 9900 Freezes With Black Screen?
Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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Jun 7, 2012
The phone's screen goes dark and freezes after about 5 seconds of inactivity. The only way to get the phone to operate is to remove the battery and to replace it for the phone to start up again.This allows you to operate the phone until it goes dark again. The battery is showing as almost fully charged so it is not a battery problem and I am running the latest software v7.0.0.585.This does not happen when the phone is busy charging!
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Jun 17, 2012
So I bought a blackberry 9900 on kijiji from someone. It was working fine, until one day the screen started flickering, and then just went all black... now it still turns on, everything turns on, and yet the screen does not... it remains black for the longest time till whenever it decides to show up itself. Please help me fix this? I was told it may be a software problem, but I don't think so as I have updated it to the latest OS version and its still giving me trouble.
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May 1, 2012
my bb9900 is not very old (DOP- 26/11/2011) and i handle it very carefully. but few days back its screen went black, suddenly, for few mins and then again it became normal. since then it happens daily and atleast for a few times everyday.
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Jul 5, 2012
whilst i am using the phone, suddenly the screen goes black, but i cant still see the screen is on. i can carry on using the phone by making a call, so i assume the phone still works normally. i have to wait a long time for my phone to be back to normal. i leave it for about 15 minutes, and it starts working but this happens again. this also happens when i make a call and the screen goes dark,and also when i lock it?BB BOLD 990, OS 7.1?
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Jul 18, 2012
my blackberry bold 9900 goes to a black screen all the time and i updated it to 7.1 it doesnt do it as much but still does! what should i do!!
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Dec 4, 2011
I opened a Blackberry 9900 contract about 5 days ago and I am having problems already! When I make a call the screen goes to black and doesn't turn back on until I end the call. I've tried deleting installed apps taking battery out. Its fully updated.
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May 23, 2012
i can't turn on the screen, but the phone still working (email notification and phone ringing).
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Nov 22, 2012
Half of my BlackBerry screen appears black and it doesn't go away until I unlock the screen atleast 5 times
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Nov 13, 2011
My 9900 always black screen when i calling or answer, how to fix it?
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Nov 25, 2011
I'm using the bold 9900 and I got it just over a month ago. Four days ago I noticed a thin black line flickering across the screen and I thought It would go away because the phone didn't drop. This morning, it became two thin black lines.I have no clue how it came about or how to fix it and its really distracting. I updated my OS to the latest one and I also updated my BBM to the 6.1 beta. The phone didn't drop, the line just came out of nowhere.
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Nov 10, 2012
ive had this issue before and sent it away to be fixed came back and was fine for a couple of months and now the problem is back tried doing a battery pull and everything loads it seams. i have tried using the desktop manager and it successfully loads the updated opperating system but same problem persist. the screen is just black and the blacklight lights up but i dont even see the loading bar when i put the battery back in.
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Jun 24, 2012
I bought my 9900 in June, and I have encountered lots of problems and downsides.1-Really short battery life, drains too quickly2-Bad speaker performance in open areas3-Horrid app performance4-Horrid selection of apps5-Constant freezing and loading times, regularly having to unplug batteryAnd now the most severe thing ever happened:I didn't drop my phone, but a week or two ago a straight horizontal line of blue pixels appeared. I was curious, and I took a screenshot. The blue line wasn't visible. One or two days later the space between the line(It went from one side to the other side) and the bottom of the screen started to flicker, and sometimes completely went black. The black area was a third of my screen, and it is really hard to use with this black space on my screen. It eventually became always pitch-black, and now it rarely flickers.
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Sep 12, 2011
Unfortunately my BB9900 past away. Black screen, Red light flashy and all the same symptoms in previous other posts. I have tried:
- Batt pull
- Chargin with Power cable and/or USB cable and pull the batt in / out
- Installing software
- Resetting with BBSAK and JL CMDer
All without any result. Only thing is: When I pull the battery and connect it with my PC, after 30s/60s I see a battery (with a red cross) in the screen. I have tried now to install the software trough "c:program filescommon files esearch in motionapploaderloader.exe" /nojvm but no luck. Is it possible to connect with other software? Where can we download software to Flash the Rom and are their any ROMS available? My guess is a software failure in the ROM.
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Jul 23, 2011
The screen on the phone will go black. I do not know if its an application but I have talked to other EVO 3D users and this never happens to them. I already had exchanged my phone but it keeps happening. I do not know if it has to do with something I had downloaded from the market..
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Jul 5, 2012
when i press the lock button at the top of the phone to lock it, or the backlight switches off when it is idle, the phonee freezes. when i press the lock button to unlock it (or press any other key) the keys and trackpad light up, but the screen stays blank. after a few battery pulls i finally get the phone to reboot and have to do this every time. how do i fix this?
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Nov 13, 2011
Before 3 weeks I bought the new BlackBerry 9900. At the beginning it was perfect it didn't freeze! Now when I unlock it it freezes, when I chat with someone it freezes, when I open a group in BBM it freezes! By day it freezes tallest 50 times!! And takes 1 min or seconds! What should I do?
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Nov 27, 2012
I am experiencing a major problem with my BB 9900. Whenever I tried to turn on the Bluetooth, it freezes the phone and shutting down and restarting the phone will not even resolve the problem. I must removed the Sim from phone before the phone can be working and immediately I re-inserted the sim, the phone freezes again.
The phone will not work again with SIM inserted except I wipe off the phone memory when sim is not inserted and reinstall it to a later day. More so, the WiFi does not comes up whenever I tried to turn it on. What could be done to get this phone back to the good working state.
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Jun 1, 2012
Everytime I browse on my Bold 9930 I receive a little black icon and it freezes. This lasts anywhere from 5 seconds to 30 seconds.
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Aug 24, 2011
9810 torch the screen constantly freezes or has the little black square with the dial going around like its updating. It's very frustrating that every time I go to do anything on my phone either the screen is frozen or its updating. It wont even let me turn the screen on unless I open the keypad - freezes and updates when trying to hang up a call- takes two minutes to prep phone for every use.
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Aug 19, 2010
Running OS 7.1.0.746 on the Rogers NetworkEverytime I add or edit a contact and press "save" the phone freezes for up to a minute before I can use it again.This also happens when inviting or accepting a new BBM contact. (BBM 7)I've already done a OS re-load and a re-install of BBM 7. Available Application Storage: 102.8 MBAvailable Built In Media Storage: 6.2 GB
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Jul 2, 2012
I bought my bold 9900 from UAE and used it for few months there and I suddenly had to move to Sri Lanka. The phone was very fast and the clock thing never appeared. Then i changed my sim to Dialog when I landed in Sri Lanka. The phone suddenly started to heat and the battery drained in minutes and freezes. The clock thing appears every minute and the phone battery drains even when I don't use it.
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Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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Nov 28, 2011
I have one more problem with 9900 (t-mobile).It strats up (loading status bar goes from left to the right), then it shows Desktop - and then in second or two display shuts down and shows black display only. no responding.I have tried wiping, different OS installed - problem is the same. Once it sturted and worked for a cuple minutes and then same problem - display turns to black.
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Oct 18, 2011
After downloading and installing a theme from apps world my bb 8900 just freezed on the home screen and won't respnd to nothing.I tried resting it with ( alt+cap+del ) but when it rebooted it comes back with the same frozen screen.I tried battery pull and the result remain the same.It also won't connect to the desktop manager despite been connected to the pc.
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Nov 17, 2011
I have purchased my phone about 2 weeks back, did not face any problems at all. Untill today, I was just messaging with my phone, than decided to run to some other errands. When I got back it had been shut off. When I rebooted it, the red led turns on for a moment and the device starts up, the bar though just stops and freezes a quarter of the way though. Tryed rebooting a couple of times.
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Dec 3, 2011
Where can I get a plain black (or plain white) wallpaper for my new BB9900?
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Jul 15, 2010
So yesterday my phone got cut off (forgot to make a payment. Sue me). I called ATT, made the payment and got the phone up and running. Problem was, my blackberry browser, ubertwitter and Facebook didn't work. But for some reason my opera mini did work. I called ATT and they did whatever it is they do and my phone worked again. This morning my phone froze. It stayed on the main screen and didn't do anything else. I did a battery pull and got the same thing. Now I can't even do a wipe because the phone stops responding when it gets to the main screen and my desktop manager doesn't recognize the phone when I plug it in. Can anyone help? I'm starting to wish I had just bought a damned iPhone.
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May 6, 2010
So my 9700 today decides to act up. And now on re-boot/battery pull the progress bar on the black 'BlackBerry" boot up screen freezes at ~ 60% complete...UGH!!! HELP!!!!ATT US stock OS...
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