BB Bold :: 9900 - Screen Goes Dark And The Phone Freezes
Jun 7, 2012
The phone's screen goes dark and freezes after about 5 seconds of inactivity. The only way to get the phone to operate is to remove the battery and to replace it for the phone to start up again.This allows you to operate the phone until it goes dark again. The battery is showing as almost fully charged so it is not a battery problem and I am running the latest software v7.0.0.585.This does not happen when the phone is busy charging!
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Jan 23, 2012
I have a blackberry Bold 9900. The screen goes dark during the call and stays dark even after the call is ended. Even pressing the speaker phone key does not restore it to normal condition. There are no objects surrounding the sensor.
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Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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May 10, 2012
blackberry bold 9900: on any call, the display dims down within some seconds, all keys and the touch screen are disabled except the "end call" key. I need the "mute" and "loudspeaker" functions which are usually displayed on the screen during a call, So they are displayed on mine, but they are disfunctional and vanish when the display dims dark.Even if I put the blackberry on the desktop and keep 0.5m distance from it, it dims to dark screen within 2 seconds after pressing the "call" key, and even an immediate press on the "loudspeaker" icon in the left bottom corner of the touchscreen within these 2 seconds is ignored.
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Jul 15, 2010
So yesterday my phone got cut off (forgot to make a payment. Sue me). I called ATT, made the payment and got the phone up and running. Problem was, my blackberry browser, ubertwitter and Facebook didn't work. But for some reason my opera mini did work. I called ATT and they did whatever it is they do and my phone worked again. This morning my phone froze. It stayed on the main screen and didn't do anything else. I did a battery pull and got the same thing. Now I can't even do a wipe because the phone stops responding when it gets to the main screen and my desktop manager doesn't recognize the phone when I plug it in. Can anyone help? I'm starting to wish I had just bought a damned iPhone.
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Jul 5, 2012
when i press the lock button at the top of the phone to lock it, or the backlight switches off when it is idle, the phonee freezes. when i press the lock button to unlock it (or press any other key) the keys and trackpad light up, but the screen stays blank. after a few battery pulls i finally get the phone to reboot and have to do this every time. how do i fix this?
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Nov 13, 2011
Before 3 weeks I bought the new BlackBerry 9900. At the beginning it was perfect it didn't freeze! Now when I unlock it it freezes, when I chat with someone it freezes, when I open a group in BBM it freezes! By day it freezes tallest 50 times!! And takes 1 min or seconds! What should I do?
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Nov 27, 2012
I am experiencing a major problem with my BB 9900. Whenever I tried to turn on the Bluetooth, it freezes the phone and shutting down and restarting the phone will not even resolve the problem. I must removed the Sim from phone before the phone can be working and immediately I re-inserted the sim, the phone freezes again.
The phone will not work again with SIM inserted except I wipe off the phone memory when sim is not inserted and reinstall it to a later day. More so, the WiFi does not comes up whenever I tried to turn it on. What could be done to get this phone back to the good working state.
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Aug 19, 2010
Running OS 7.1.0.746 on the Rogers NetworkEverytime I add or edit a contact and press "save" the phone freezes for up to a minute before I can use it again.This also happens when inviting or accepting a new BBM contact. (BBM 7)I've already done a OS re-load and a re-install of BBM 7. Available Application Storage: 102.8 MBAvailable Built In Media Storage: 6.2 GB
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Jul 2, 2012
I bought my bold 9900 from UAE and used it for few months there and I suddenly had to move to Sri Lanka. The phone was very fast and the clock thing never appeared. Then i changed my sim to Dialog when I landed in Sri Lanka. The phone suddenly started to heat and the battery drained in minutes and freezes. The clock thing appears every minute and the phone battery drains even when I don't use it.
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Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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May 8, 2015
When I mirror my screen from my Galaxy s5 to my Samsung TV the screen on the TV goes dark !
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Feb 15, 2012
I have had my Bold 9900 for less than 3 months and in the last week I have experienced the following issue: The screen stays lit up constantly, which is making the battery run out very quickly. When I press the lock button the screen turns off for about 5 seconds, then lights up again, and stays lit. I can't see anything in the Options menu that will fix it. As I say, the problem has only been occurring in the last week.
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Sep 1, 2014
Couldn't find any setting abut this issue in the phone . Already reboot and reset all the setting, the problem still cant solve. What I can do?
Info:
iPhone 4, iOS 7.1.2, White color
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Oct 26, 2012
I took my charger out of my phone this morning and the LED went red and stayed red the screen went dark and my phone rebooted?
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Nov 7, 2014
Bought the phone 2 days ago and I've been experiancing a serious problem since I updated to the latest version (32.0A.6.200).
When answering to or making calls the screen will go dark when making or reciving a call and will stay that way until the other side hangs up (since I can't do anythin with the dark screen). Here are the things I've checked:
1) Diagnostics of proximity sensors are fine.
2) Screen protector onoff has no effect on the issue.
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Jun 10, 2012
my bb bold 9900 suddenly turned off while charging, a flashing red LED appears and my screen is dark. Phone cannot be turned on,
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Dec 13, 2012
I just traded in an iPhone 4 so I'm just learning the Motorola system. I usually set my display to go off after 1 minute to save the battery. On the iPhone the screen will stay on during a phone call. On my RAZR M the display goes dark after 1 minute and I can't figure out how to re-light it. Hitting the power button ends the call. Is there a way to keep the screen on other than setting the time delay to 10 minutes?
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Jun 20, 2012
My BB Screen has turned white and thwo dark patches are seen on it. The phone is in working condition.I can receive and make call, sms, mails everything, but none of them is visible on the screen. Its a Blank white screen..
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Aug 9, 2012
After a phone call my screen went dark and I have removed the battery, and replaced it. Then did the same thing again and removed the sim card. Nothing works. I've tried plugging it in and removing the battery. The light on the keys are on and I can place and receive calls but No Screen.
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Aug 28, 2015
I recently dropped my Sony Xperia Z3 and the screen cracked so I sent it off, and after having the screen changed its colour isn't the same. The screen has a dark bluish tone to it and is a lot darker even at full brightness and all the apps' icons are darker and so are all my pictures.
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Jan 4, 2014
my screen froze on my 1020. None of the "screen" buttons would work but the physical side buttons would. I rebooted a couple of times (depressing the power and volume down). It worked once but then froze up again. Taking out the sim and putting it back in seems to reboot the phone, which works, sometimes, but freezes up again as soon as the screen lock is activated.
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Jul 3, 2010
I am not able to use my phone lock screen. When I tries to lock then a sign of lock comes and screen freeze. And on pressing back button the phone comes back to the home screen.
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Feb 21, 2014
From time to time screen WON'T TURN THE KEYBOARD JUST FLASHES AND NOTHING HAPPENS (I am trying over 5 minutes to type here in landscape mode and finally I gave up as the keyboard never shows up) Screen sometimes freezes or gets cropped or sometimes like in the picture (screenshot), tried factory reset and still no use...
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Oct 18, 2011
After downloading and installing a theme from apps world my bb 8900 just freezed on the home screen and won't respnd to nothing.I tried resting it with ( alt+cap+del ) but when it rebooted it comes back with the same frozen screen.I tried battery pull and the result remain the same.It also won't connect to the desktop manager despite been connected to the pc.
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Nov 17, 2011
I have purchased my phone about 2 weeks back, did not face any problems at all. Untill today, I was just messaging with my phone, than decided to run to some other errands. When I got back it had been shut off. When I rebooted it, the red led turns on for a moment and the device starts up, the bar though just stops and freezes a quarter of the way though. Tryed rebooting a couple of times.
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Jul 28, 2015
When I'm using my phone it suddenly freezes and it has to be restarted for it to be used again. This happens every 5-10 mins. It has irritating to have to restart it every 5-10 mins and it going off in between important work. Is there any permanent fix?
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May 9, 2011
My brand new BB Bold 9780 freezes when I answer the phone.I then have to take battery out and re-start etc. Have deleted all unused apps, haven't uploaded any new ones, have upgraded OS6 etc.Does anyone know what else I can do?Bought it in brand new (sealed box) off Ebay so what are my warranty options?
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Dec 14, 2011
My droid 2 has decided to start acting quite funky.it will freeze, the keyboard stops working mid-text/email then goes back to the home screen like that text/email draft never existed. I also am having trouble answering calls. When a call comes in, i touch answer but there is no response.
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