Xperia Z5 :: Phone Compact Dark Screen On Calls
Nov 7, 2014
Bought the phone 2 days ago and I've been experiancing a serious problem since I updated to the latest version (32.0A.6.200).
When answering to or making calls the screen will go dark when making or reciving a call and will stay that way until the other side hangs up (since I can't do anythin with the dark screen). Here are the things I've checked:
1) Diagnostics of proximity sensors are fine.
2) Screen protector onoff has no effect on the issue.
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Oct 2, 2015
Had my Z5 Compact for bit over 2 months now and 'fairly' happy with it (miss some stuff from my Z3 - like proper battery life but oh well )
My problem right now is probably more related to the software from Android, than from Sony 'but' I had a software update a couple of days ago, which apparently completely wiped the automatic dictionary (it's called "my words" in Danish, not sure in English if it's called something else but it normally automatically adds words I use a lot) which was a bummer but I've seen it before. The problem is that now I can't 'manually' add any words, and it's also not adding a single word even though some of the words I use in almost every single message I write!! I can't just have it learn from my text messages or Gmail, as I don't use either - I almost only use Facebook and Hotmail.
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Aug 28, 2015
I recently dropped my Sony Xperia Z3 and the screen cracked so I sent it off, and after having the screen changed its colour isn't the same. The screen has a dark bluish tone to it and is a lot darker even at full brightness and all the apps' icons are darker and so are all my pictures.
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May 8, 2015
When I mirror my screen from my Galaxy s5 to my Samsung TV the screen on the TV goes dark !
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Sep 1, 2014
Couldn't find any setting abut this issue in the phone . Already reboot and reset all the setting, the problem still cant solve. What I can do?
Info:
iPhone 4, iOS 7.1.2, White color
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Apr 13, 2011
if I make a call within seconds my screen goes black and I have to keep pressing buttons to re- activate, this is so annoying especially if ringing voice mail and accessing the keyboard to carry out delete etc. It happens with all timeout settings tried. Has this happened to anyone
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Oct 5, 2015
I have had several issues with my z5c since i bought it 6 days ago. One of the issues is the random reboots. It has happened twice today. The latest was 2 minutes ago when it restarted just lying on the table. This is not an overheat issue since I don't even touch the phone.
I bought it in sweden. It is black with the build number 32.0.A.4.11
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Jun 7, 2012
The phone's screen goes dark and freezes after about 5 seconds of inactivity. The only way to get the phone to operate is to remove the battery and to replace it for the phone to start up again.This allows you to operate the phone until it goes dark again. The battery is showing as almost fully charged so it is not a battery problem and I am running the latest software v7.0.0.585.This does not happen when the phone is busy charging!
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Oct 26, 2012
I took my charger out of my phone this morning and the LED went red and stayed red the screen went dark and my phone rebooted?
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Jul 9, 2015
I've been loving my Z5 since I got it, my only sort-of problem has been the lockscreen. The default lockscreen puts a ridiculously dark grey filter over whatever picture I have as a lockscreen, not to mention the obnoxiously large clock nearly in the middle of the screen. I saw that the Galaxy S6 has sensible placed its clock in the top left of the screen and allows you to display whatever lockscreen in splendid, vivid colour. In the past, with my Z1, I simply installed a third-party lockscreen app to get around this but the Z5's thumb scanner isn't compatible with any of these to my knowledge (and I rather like that feature).
It seems a bizarre and backwards creative choice to have a phone screen capable of such vivid colour and resolution, only to have an embarassment of a lockscreen that is so dark and bland. Whilst not being overly tech-savvy, I was wondering if there was any way to change this - either remove the clock, or lighten the screen, or preferably both! (Will Marshmallow allow for more custom options for lockscreens, as I don't mind waiting of that's the case?).
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Jul 3, 2010
I just purchased a new Z5 Compact and have found that when making a call using the speaker phone / handsfree option the person on the other end of the call hears the echo of their speaking. Its like what is coming out of my speaker is being picked up by my microphone and sent back to the other party with a slight delay.I have seen other posts in a similar vein.I like to use the handsfree speakerphone option for calls a lot and this is a big problem for me.
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Dec 13, 2012
I just traded in an iPhone 4 so I'm just learning the Motorola system. I usually set my display to go off after 1 minute to save the battery. On the iPhone the screen will stay on during a phone call. On my RAZR M the display goes dark after 1 minute and I can't figure out how to re-light it. Hitting the power button ends the call. Is there a way to keep the screen on other than setting the time delay to 10 minutes?
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Mar 10, 2012
I bought my Xperia Ray, connected it to my computer (PC companion) and started updating the software of the phone. The first update was O.K., but during the second one maybe I did something wrong and now the phone does not start. I remove the battery, start the phone, it vibrates but never starts - for half an hour. When I connect it to PC companion, it says that I should remove the battery, start the phone and connect it again.... The screen is dark, nothing happens.
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Oct 23, 2015
i have recently brought a sony xperia z3+. Love the phone and everything is fine. Until a day or two ago. Everytime i make a call the screen goes dark. I can't have access to the speaker or mute button or the dial buttons nothing. Until i press the power button which then terminates the call.
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May 12, 2015
Since the latest lolly update, the "chat service" has disappeared as an option from the stock messaging app. The one where your texts were coloured yellow if they were being sent over the internet rather than an SMS. This is very frustrating, as I was just extolling the virtues of this feature to my wife who has the Z3C, I have the Z3. She raves about What'sApp you see. Now "Chat" is gone! It's not even in the settings menu as "enable chat service" anymore... Have deleted data from app etc to no avail. It has gone from both our 'phones BTW.
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Oct 12, 2015
My Z5 compact while receiving a call has very loud ringtone volume only for about 1 second, than it drops by around 60%... The same issue occurs while listening to music on speakers, it is loud for 1 second than volume drops... It is not caused by any setting I think.
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May 30, 2012
i have xperia neo gingerbread 2.3.4 kernel .62 i noticed a dark dead line on the top of screen which appears with dark colors for images . videos , games , applications ,,,, any thing falls in this site "i mean blue , red , grey , green ,.....",,, the depth of the darkness is proportional to the depth of the viewed color "i.e it ranges from faint grey to deep black ", i guess it's an issue of LEDs or something that couldnot emit those dark colors evidenced by not appearing with white or black i uploaded a screen shot with arrows pointing to the line i mean
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Jan 2, 2012
Im a new user, just got the SE XPERIA RAY yesterday, the phone has a great feature of locking the screen during a call (whether initiated or received) until the user clicks the home button. however upon receiving calls the screen locks (black screen), the home button doesnt unlock the screen and it stays that was after the call ends, until it restarts or i remove the battery. i removed the battery, sim and SD card. I updated the software then made a master reset, nothing works... should i replace the phone? or is there something else to try?
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Aug 14, 2011
I was just checking my emails and the screen suddenly went blank. I removed the battery and then turned the cellphone on again. It could turn on again, but some settings were gone (VPN settings and Mobile Networks). I did the "Settings Reset", but it didn't work, nothing happened.
I can't receive phone calls and or texts, nor can I go online thru my Mini pro. What's wrong with my cellphone?
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Jul 3, 2010
I recently got my Sony Xperia Z3 two weeks ago and there are several problems that I'm noticing.
1. It charges extremely slow. I have tried different outlets and chargers to see if it can work but it doesn't and it take more than 3 hours to charge to its full capacity. How do I fix this?
2. While the camera is great, the image quality is not the best considering that it has a high mp I would expect more because I have seen images online where the quality is beautiful but when I look at my phone it's not like that.
Furthermore the front cam always has a lot of background noise which makes the images really bad. How do I fix these 2 problems?
3. Whenever I call someone and want to put them on speaker or I want to hangup it takes forever for the screen to light up. I even press the power button to see if it works but it doesn't.
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Jul 12, 2015
"Okay Google" not working from locked screen or timed out dark screen. I noticed this befoer the update that it stopped and didn't work after update either.Under Language and Input >Voice Input>Enhanced Google Service>OK Google detection>... I have all 3 options on - 'from google app', 'from any screen', 'Personal results'
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Jul 1, 2015
I took my phone from my pocket and the screen was dark. I clicked the tab to light screen and nothing happened, Phone is charged and was working all morning. Is the phone off and if so how do I turn it back on. I have held all of the tabs on the sides of the phone and screen is still dark.
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May 2, 2012
My screen starts to flicker and goes completely black. My phone still operates where I can answer calls, when I plug it into the charger for a while it will come back. I took it into the store on one such occasion and was told it was word with friends causing my phone to crash. I have removed the program and the screen still goes dark.
Info:
iPhone 4
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Jan 6, 2013
I am using a Nokia N8, I was trying to update my phone from the Nokia suite on my laptop. While the update was going on, I received a message on my phone screen saying, Not enough memory to perform operation. Delete some data first.
I clicked OK to move to the memory to delete, but unable to move from the blank space.
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Apr 6, 2015
Sometimes in the middle of doing something the screen goes dark on my galaxy s5 and i cannot continue what i am doing because i can't see it well enough.
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May 31, 2012
When light is low, I unlock my iphone4 and the screen quickly goes dark. I cannot use the phone because the screen is dark and I cannot use it.
Info:iPhone 4
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Oct 23, 2012
I live in mexico and ordered unlocked atrix through amazon, Got the phone yesterday. charged it turned on. screen keeps going dark, Cant get wifi cant do anything ..home button does not work...can not set up phone, I am familiar with android had a captivate.
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Jun 24, 2014
i got my iphone 5s a few months ago. 2 weeks ago i was at a concert and i noticed the screen on the right corner of my phone is loose. At the time i didnt think much of it but its only been getting worse. this isnt the worst part. sometimes the whole screen gets dark and fuzzy and the only way to fix it is by pressing down on the loose part of the screen. i dont know if it is my fault that the screen is loose or not.
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Jan 23, 2012
I have a blackberry Bold 9900. The screen goes dark during the call and stays dark even after the call is ended. Even pressing the speaker phone key does not restore it to normal condition. There are no objects surrounding the sensor.
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Jun 10, 2012
my bb bold 9900 suddenly turned off while charging, a flashing red LED appears and my screen is dark. Phone cannot be turned on,
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Jul 3, 2012
I dropped my iPhone as I was cleaning it off. The LCD screen is cracked and it now has these dark lines going across. How much is it to replace it? Would it be cheaper since I have an old 3GS screen that is in perfect condition? I don't live near an Apple store (but willing to make a drive if I can get it fixed while I wait) and don't want to send in my phone to get it fixed.
Info:
iPhone 3GS, iOS 5.1.1
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