BB Bold :: 9900 Deleted Emails And Freezes CONSTANTLY?
Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Feb 18, 2012
All my emails and text messages call logs get deleted after 30 days. however the SMSs stay forever. It was happening to me on OS7, I upgraded to OS 7.1 and its still the same.I tried the following,1. Setting the keep messages option in Messages > Options > message display to 'forever' , 180 days , 90 days etc.2. Battery pull for quite number of times3. Installed newer build of the OS.
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Nov 17, 2011
I have a Bold 9700 upgraded to OS 6 about 1 year ago, in the last 2 - 3 months my phone seems to freeze constantly and the only way to stop it is to pull the battery. Another issue I'm having is that I get an "application memory low" message about twice to three times a day asking me to delete applications, I am now down to two applications on my phone....a banking app and a music app....and I'm still getting the message.
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Oct 1, 2012
Ever since upgrading to the latest software 7.1.0 Bundle 1149, my Bold 9900 is consonantly rebooting. Usually after a phone call, it decides to reboot. So annoying. Its also extremely slow and the battery life is awful. Its only about 6 months old and constant problems.
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Apr 4, 2012
I live in Germany, I often roam especially into Austria - crossing the border no issue, phone switches to an Austrian network. 10 days ago I got a replacemnent phone, flew to the US, and the phone started on landing, and constantly reset - no comms possible, apart from a few minutes after 1 day - then that was it until I arrived back in Germany IT WORKED PERFECTLY WHEN I GOT BACK TO GERMANY- I swopped the phone at the weekend, for a brand new one, as I neede to fly to Jordan today, I arrived, same situation as when I arrived in the US - constantly rebooting - after it let me put in the pin and password on landing. I read thru the forUms, and took out the sim and memory card - same reboot (battery was gone in about 1 hour, from full to nothing due to this reboot process I guess).
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Oct 14, 2012
I upgraded my 9900 but since then, it hasnt stopped rebooting. its been over 3hrs of constant rebooting. I tried removing the battery it kept rebooting. At one stage it went back to the "backing up data" screen and re-backed everything up. Note that I did the upgrade on the device without using the desktop.
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Jul 5, 2012
when i press the lock button at the top of the phone to lock it, or the backlight switches off when it is idle, the phonee freezes. when i press the lock button to unlock it (or press any other key) the keys and trackpad light up, but the screen stays blank. after a few battery pulls i finally get the phone to reboot and have to do this every time. how do i fix this?
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Nov 13, 2011
Before 3 weeks I bought the new BlackBerry 9900. At the beginning it was perfect it didn't freeze! Now when I unlock it it freezes, when I chat with someone it freezes, when I open a group in BBM it freezes! By day it freezes tallest 50 times!! And takes 1 min or seconds! What should I do?
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Nov 27, 2012
I am experiencing a major problem with my BB 9900. Whenever I tried to turn on the Bluetooth, it freezes the phone and shutting down and restarting the phone will not even resolve the problem. I must removed the Sim from phone before the phone can be working and immediately I re-inserted the sim, the phone freezes again.
The phone will not work again with SIM inserted except I wipe off the phone memory when sim is not inserted and reinstall it to a later day. More so, the WiFi does not comes up whenever I tried to turn it on. What could be done to get this phone back to the good working state.
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Mar 26, 2012
My bold 9900 has recently started to go dark right after use. Sometimes it goes dark and still rings but I cannot see the caller ID but can answer and speak. At times the screen turns back on after two minutes, other times I have to do a battery pull. This has only started after I installed the official Bell Mobility OS 7.1.0.267 update a few days ago.
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Aug 29, 2012
Recently after updating my bb bold 9900 to os 7.1, my device would start to give blank black screens even though the phone is on and supposedly working, since the keyboards would light up. At first it didn't do this, however, it has been around 10 days since it started blanking out. It would take around 15 minutes or more before I can see the normal screen again. I thought it was just a normal "blackout" since some time it tends to do that, but it turned out it wasn't. Sometimes when I use it, it would also blank out, which is annoying especially when I'm using the messenger/texting..
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Aug 19, 2010
Running OS 7.1.0.746 on the Rogers NetworkEverytime I add or edit a contact and press "save" the phone freezes for up to a minute before I can use it again.This also happens when inviting or accepting a new BBM contact. (BBM 7)I've already done a OS re-load and a re-install of BBM 7. Available Application Storage: 102.8 MBAvailable Built In Media Storage: 6.2 GB
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Jul 2, 2012
I bought my bold 9900 from UAE and used it for few months there and I suddenly had to move to Sri Lanka. The phone was very fast and the clock thing never appeared. Then i changed my sim to Dialog when I landed in Sri Lanka. The phone suddenly started to heat and the battery drained in minutes and freezes. The clock thing appears every minute and the phone battery drains even when I don't use it.
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Jun 7, 2012
The phone's screen goes dark and freezes after about 5 seconds of inactivity. The only way to get the phone to operate is to remove the battery and to replace it for the phone to start up again.This allows you to operate the phone until it goes dark again. The battery is showing as almost fully charged so it is not a battery problem and I am running the latest software v7.0.0.585.This does not happen when the phone is busy charging!
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Sep 28, 2012
I have many problems by every next day I have new BB Bold9900. While I can browse Internet through wifi (which is interesting cause it loves to freeze), I cannot use BB app world, cause it says my device is not connected to the wireless network. The same thing with FB application. I simply cannot connect to Internet although I already am connected, and my phone even shows full signal, network name, etc. Is there any solution which will make it possible to comfortably use BB????
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Aug 26, 2012
All e-mails sent to my e-mail addresses appear twice on my BB 9900. The same e-mail is received with a time delay of about five to ten minutes. How can that be fixed?
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May 9, 2010
I have checked my settings etc and my connections, but I am not receiving emails to my BB.
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Jun 14, 2012
if someone can help me on this one. This last week every once and a while when I send out an email from my bold 9900 it gets duplicated and is sent out twice. So for example if I send an email out to someone, that person would get that email twice.
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Feb 18, 2011
I am on my third Blackberry 8520 and keep having the same problem. Every two or three days it freezes. The only way to "fix" this is to take the battery out and put it back it. Two or three days later, it will freeze and I have to do it again. This process also drains my battery life. I don't have many applications installed and the ones I do have come only from Blackberry App World. I also receive an App Error 523 message. I have called my carrier and gone through the different steps they recommend to solve this problem. None work. I am very dissatisfied and have come to the conclusion that the 8520 and all Curves are garbage and I am seriously considering leaving Blackberry. This also happened to me and other friends owned 8300.
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Aug 15, 2010
why do my e mails get deleted on its own?. its a new phone &all settings are correct.
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May 18, 2012
My emails over 30 days are being deleted automaticallyFor my personal Gmail account on my BB, under Options, Message display and Actions, Days to Keep Messages, it's set to "forever".However my emails are only kept for 30 days, anything older would get deleted. I've tried changing the "forever" option down to 180, and 90 days, restart the phone, and change it back to "forever", however emails over 30 days are still being deleted.Does anyone else have this problem?I have 2 email accounts synced, the gmail one, and another university email (which oddly enough, does not have this issue)Btw I'm on a 9900 in Vodafone UKII was on 7.1.342 and eventually updated to .391 and the issue is still here
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Oct 15, 2012
So my boss tossed his phone at me chewing me out because it "doesn't work". I cycle the power and ask what's wrong, his phone will display that a new email has arrived it will download and it will read but once it is read the email disappears never to be found on the phone again. The message is still usable on the computer but for the phone it's 1 and done. I checked out the email options on both the computer and the phone and there's no auto archive to a pst or anything. I really don't want to reset to default because I'm sure there's "important" stuff on the phone that will lead to working over the weekend. The phone also will display missed calls (legit missed calls) but won't show who or when the call was missed.
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Jul 17, 2012
My 9900 stopped sending emails; now I receive a red X when I try to reply or compose an email?
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Mar 28, 2012
Spanish Vodafone changed my BB 3 times, 2 9800 and now I have the 9900 but the follwing problem is not solved:When outside of Spain, BBM and emails should work with a WiFi connection, with data roaming disabled. It does not work on the above mentioned BB`s. Wifi itself works fine abroad and there are no problems in Spain. If I change the sim card into my Storm 2, all works fine abroad.
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Jan 8, 2012
My device constantly freezes up, a timeclock appears on the screen and remains for a few minutes. This happens almost every time I use it.
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Sep 8, 2011
i just recently got my phone about a week ago and now it freezes continuously and have multiple errors (messaging, camera, contacts, applications, etc.) every time i try to load a launcher it freezes including the motoblur launcher. would the weather temperature have an affect on this or is the phone defective?
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Feb 17, 2010
I have my gmail account set up ages ago and was able to delete an email and it would ask me whether I wanted to delete it from the mailbox and handheld or handheld only etc .Recently , that option disappeared , the only option would be "delete" and "cancel" . My other email account is still running fine . I tried deleting and adding the email account again , sent service books , battery pulls , nothing is working . I made sure that the circle is shaded in when it says "sync deleted items."
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Aug 13, 2011
Recently I have been getting old deleted emails pushed to my handset. I always the same emails all the time. It is always all the emails from the 7th August 2011. I always delete from handheld and computer, but don't know why it keeps appearing. It happens atleast 3 times a day. Gets a little annoying.
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Sep 13, 2012
For the last few months, my sms and emails keep getting deleted automatically every few days. I am no sure if this has anything to do with blackberry protect which I have been using for sometime.
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Sep 15, 2010
is there any possibility of retrieving lost or deleted emails from my blackberry account? I tried RIM support & they said they have no way of doing this as the emails do not stay on there server at all. I have lost emails from Oct of 2011 that I had kept on my device. They were on my device as much as a few days ago, & now simply have vanished! I have not deleted them myself at all either?
Unfortunately, I have not backed up my device for more than 3 months ago & I had not saved the messages as I was n ot experiencing any email issues before. My email management settings are set to hold "Forever" as well? I am extremely puzzled with this situation that I could have prevented.
I am with Bell Mobility in Canada (province of Ontario) & I was wondering if there is any other solution that any of you techies out there might now of? Is there any software or company that any of you might be able to recommend to assist me?
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Oct 18, 2012
I've suddenly stopped receiving emails on my Bold 9900 (3 accounts: Hotmail, Gmail and a school email). I'm not too sure when exactly it happened, but if i'm not mistaken it was soon after I set up my email accounts on my Playbook. I've tried all the common solutions like sending the service books etc.
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