BB Bold 9700 :: Deleted Emails Not Sync
Feb 17, 2010
I have my gmail account set up ages ago and was able to delete an email and it would ask me whether I wanted to delete it from the mailbox and handheld or handheld only etc .Recently , that option disappeared , the only option would be "delete" and "cancel" . My other email account is still running fine . I tried deleting and adding the email account again , sent service books , battery pulls , nothing is working . I made sure that the circle is shaded in when it says "sync deleted items."
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Aug 15, 2010
why do my e mails get deleted on its own?. its a new phone &all settings are correct.
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Sep 3, 2010
I have Outlook 2007 on my desktop computer and use BT as a service provider and for my email, my Blackberry supplier is Vodafone and I use BIS.I have noticed that if my Blackberry receives an email first I don't get the same email delivered to my desktop. If my desktop gets an email first then the same email will be delivered to my Blackberry. I was happily deleting emails from my Blackberry thinking I would have them all on my desktop but I now find I have to check what emails I have on each before I delete anything. Is this an issue that anyone has come acrosss before and how do I resolve it apart from synching the Blackberry and desktop?I'm often away from the desktop which is why I bought the Blackberry in the first place.
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Mar 3, 2010
I have a new 9700 and have had a nightmare trying to get my work outlook to sync with the phone. Even if I use the manual sync via USB cable I still cannot see my emails. I can however see Calender events. I cant set up a Blackberry Account. Then accessing the BlackBerry Internet Service web site screen because my network is not shown and after choosing all of the networks shown and entering IMEI and PIN details I get a failure screen.
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Mar 27, 2012
I am using Windows Live Mail and Comcast as my email provider. I can send and receive but the IPhone and computer do not sync deleted and sent emails... My phone works fine for my other email address which is an Exchange server...When I delete an email from my phone in Exchange server ( other email address) I can watch it being removed from my computer. Comcast is a POP3....
Info:
iPhone 4, Windows7
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Jan 6, 2010
I'm running .400 and I cannot figure out why my Gmail doesn't forward to my BB emails sent to myself. If I'm on my PC and I compose a message to the same email address I'm writing from, which is connected with my BIS, the email doesn't appear on my BB ever.In Gmail, I have forwarding disabled but POP enabled.
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May 18, 2012
My emails over 30 days are being deleted automaticallyFor my personal Gmail account on my BB, under Options, Message display and Actions, Days to Keep Messages, it's set to "forever".However my emails are only kept for 30 days, anything older would get deleted. I've tried changing the "forever" option down to 180, and 90 days, restart the phone, and change it back to "forever", however emails over 30 days are still being deleted.Does anyone else have this problem?I have 2 email accounts synced, the gmail one, and another university email (which oddly enough, does not have this issue)Btw I'm on a 9900 in Vodafone UKII was on 7.1.342 and eventually updated to .391 and the issue is still here
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Aug 13, 2011
Recently I have been getting old deleted emails pushed to my handset. I always the same emails all the time. It is always all the emails from the 7th August 2011. I always delete from handheld and computer, but don't know why it keeps appearing. It happens atleast 3 times a day. Gets a little annoying.
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Sep 13, 2012
For the last few months, my sms and emails keep getting deleted automatically every few days. I am no sure if this has anything to do with blackberry protect which I have been using for sometime.
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Sep 15, 2010
is there any possibility of retrieving lost or deleted emails from my blackberry account? I tried RIM support & they said they have no way of doing this as the emails do not stay on there server at all. I have lost emails from Oct of 2011 that I had kept on my device. They were on my device as much as a few days ago, & now simply have vanished! I have not deleted them myself at all either?
Unfortunately, I have not backed up my device for more than 3 months ago & I had not saved the messages as I was n ot experiencing any email issues before. My email management settings are set to hold "Forever" as well? I am extremely puzzled with this situation that I could have prevented.
I am with Bell Mobility in Canada (province of Ontario) & I was wondering if there is any other solution that any of you techies out there might now of? Is there any software or company that any of you might be able to recommend to assist me?
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Jul 22, 2010
After I've deleted emails from my accounts on the computer, BB still shows all those unread emails. How can I refresh the BB so it matches? I don't want to delete everything twice. My wireless synchronization is definitely on.
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Jan 7, 2012
I am with Rogers and I started with the Curve-an awesome phone with no issues- then I bought the Playbook and it wasn't able to bridge so I upgraded to the Torch in August. The phone was such a pain, everytime I talked on it it would hit the speakerphone, so I gave it to my daughter a few months ago and bought the New Bold 9900 because I heard it was much better. So wrong. I am on my second Bold phone because it heats up and the battery doesn't last long at all.
Now I have had it freeze when I am typing, turning it on, scrolling, etc. It has now started erasing my emails on me, which I need for work and have now lost!!!! It randomly puts up this RIM error message. Rogers says it needs a task killer but I have no clue. I have bought Blackberry hones and Playbooks for my family and have been a loyal Blackberry user- laughing at my father and his inferior fruit phone and pad but I am starting to wonder. Is there something I can do
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Feb 18, 2012
All my emails and text messages call logs get deleted after 30 days. however the SMSs stay forever. It was happening to me on OS7, I upgraded to OS 7.1 and its still the same.I tried the following,1. Setting the keep messages option in Messages > Options > message display to 'forever' , 180 days , 90 days etc.2. Battery pull for quite number of times3. Installed newer build of the OS.
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Jun 24, 2012
How do I get my deleted emails to go to the deleted items in Outlook and not the archived folder?
Info:
iPhone 4S, iOS 5.1.1
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Mar 17, 2010
Soo I could only find out how to do this on older phones (the options must have changed), but I have 2 gmail accounts set up on my Bold and I want to be able to differentiate emails from them without scolling up after I open the message. A color coding system would be ideal, where messages from one email would be a different color or something.
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May 18, 2010
So my service was shut off for 1 day because apparently it takes ROGERS more than 6 days to receive a payment made online...but that's another story. Got my service back on today and decided to reboot it and make sure the 3G and everything could fully reset. THEN I realize that my contacts are messed up, where some are completely missing, and others are multiplied 3,5,7 or 10 times! And this is not because there are multiple #'s under one contact - the same number and name is listed multiple times.
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Jul 15, 2010
I did the infamously foolish act of accidentally deleting the service book for my blackberry browser on my bold 9700. I checked other threads but everyones solution seems to work but for me.I think there was two icons, one was named "Browser" and the other "Internet Browser" (Correct me if im wrong.) I somehow deleted the service book for the Internet Browser. My service provider is Vodafone Qatar in the middle east and they are still new. I tried to resend service books and i get a message saying I registered my BB to the server and when I battery pull my BB, only one browser icon is still there. Is there any other way to retrieve/restore that other browser icon? I checked the setting to show all my icons and everything but its not there. (I guess I completely deleted it.
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Jul 31, 2010
Is there a way to view deleted texts on my 9700? or are they gone once deleted for good?
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Jun 14, 2010
For the past few days my blackberry has said i have an unread bbm message then yesterday it started to say I have 2. I`ve tried taking out the battery deleting all chats and messages on my phone and also deleting bbm all together and even when i did this it still said I had the unread messages. I have no group updates nor have I synced a blackberry messenger contact with an existing phonebook contact. The only thing I think it may be is someone I`ve deleted trying to contact be but I`ve removed all deleted contacts from my ignored list so why arn`t the chats showing up?
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Nov 25, 2011
My black berry 9700. I accidentally delete the all contacts in phone memory. Any solution to recover the contacts ...
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Feb 6, 2010
I keep getting OLD emails on my BB since this morning. I have hotmail and gmail two email accounts registered on the BB. The old emails I keep getting are from my hotmail account only. Some emails went as far back as 2007! I wonder if this has something to do with the BB server.
I also noticed that my BB stopped synchronising with my hotmail acc anymore since I'd upgraded to 9700 from 9000. For example, the emails in my hotmail acc used to get deleted when I choose delete "on mailbox and handheld" on my 9000, but this doesn't work on the 9700 anymore. I have to log on to my hotmail acc from my PC to delete read emails. what's wrong with my BB?
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Sep 15, 2010
Have only had the phone a few months and all I do so far is talk, text and email. I have the software on my computer but have never used it. I'm sorry if this has been posted already but I don't have time to wade through the threads. I have to leave the computer right now but will be back in a couple of hours.
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Aug 6, 2011
I have been given a new handset by Blackberry as the old one died on me, But what is happerning when i try to get my emails it asked me to validate them whit the passwords, which i do and it tells me thats fine, but i still cannot get them?I have a Blackberry Bold 9700 with software v6
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May 31, 2011
Is there a way of highlighing all or numbers of emails so blocks of emails can be deleted rather than one by one?
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Jun 28, 2010
Starting yesterday night, every time I would try to open the activity log for my boyfriend, the phone will freeze. I took the battery out and turned the device off. Once back on, I noticed that some of my text messages were missing between us. Its only him, no other contact in my phone. Does anyone know why. When I do a search for it, I see all the text messages even the ones missing but every time I try to pull it up in messages, it doesn't show up and freezes. I've only had the device for a couple of days.
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Jan 18, 2010
My problem today has something to do with the images stored in my bb 9700. When I go into the media and pictures folder and go under all pictures, I have photos that I have already deleted that still come up there as thumbnails, but when I click on them, I am unable to view the pictures. However, when I go to picture folders, I don't see them anymore.
The problem is, I don't want to see those pictures that I have already deleted! It always says this file is marked as read only are you sure you want to delete them, I always click yes and it's not working, I went to properties to try and see if I could unmark them as read only or something but the only option is hidden. I tried opening it as a usb drive but those thumbnail pictures don't show up.
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Jun 20, 2010
I just got a new BB 9700. My younger brother had uploaded porn videos in my phone. Later, I deleted them. However, the name of these videos still appear in my playlist.If I say delete a particular item, I get a message: Are you sure you want to delete "XXX"? When I say press on delete icon, nothing happens.I am avoiding formatting the card as I don't want to mess around wth the segregated folder present by default.I have already tried the following things:
1) Pulled the battery and put it back.
2) Pulled out the media card and put it back.
3) Connect it to the computer and see if the videos show up. They do not.
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Feb 10, 2010
I deleted all sms on my blackberry I know blackberry have database and good programmer don't delete data in database. i mean data have some fields to mark deleted and this marked data not listed.Is there any way to restore sms ? Edit: Any way to restore sms from simcard? Pls give me change. We are human we can make mistake. I want my sms back.
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Jan 23, 2010
Apologies in advance if this is something that has been covered before. When I am typing a text (SMS) message on my new Blackberry Bold 9700, if I press ALT-DEL it will delete the entire message. I never had this problem on my old Blackberry Curve 8900. Wondering if there is a way to fix this problem?
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Aug 29, 2012
My phone has deleted all my videos and pictures, extremely annoying, does anyone know if they can be retrieved?
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Jul 20, 2012
i deleted social feeds on 9700 , how do i reinstall it
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