BB Bold 9700 :: Unread Bbm Message - Deleted
Jun 14, 2010
For the past few days my blackberry has said i have an unread bbm message then yesterday it started to say I have 2. I`ve tried taking out the battery deleting all chats and messages on my phone and also deleting bbm all together and even when i did this it still said I had the unread messages. I have no group updates nor have I synced a blackberry messenger contact with an existing phonebook contact. The only thing I think it may be is someone I`ve deleted trying to contact be but I`ve removed all deleted contacts from my ignored list so why arn`t the chats showing up?
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Feb 9, 2010
Randomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now
Any ideas? I pulled the battery already twice and nothing
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
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Feb 10, 2010
I deleted all sms on my blackberry I know blackberry have database and good programmer don't delete data in database. i mean data have some fields to mark deleted and this marked data not listed.Is there any way to restore sms ? Edit: Any way to restore sms from simcard? Pls give me change. We are human we can make mistake. I want my sms back.
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Apr 19, 2010
Recently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
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Jul 9, 2012
I deleted a few messages before I read them, and it now it says I have 4 unread messages, yet my messages are cleared. I tried restarting, reconciling, taking the battery out,Since I deleted the messages, I cannot go back and click on it to mark it has "read" and therefore take the notifications away.
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Jul 20, 2010
Okay..I've tried everything: Soft reset, hard reset [including holding alt, del & right shift], battery pull,
hidden folders, mark prior opened, using the Backup & Restore off of DM to erase the SMS messages
resending the service books.
It's not on the messages, but the SMS & MMS Message tab. And it's not just one, it says 22. And it's really annoying. Any ideas?
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Jan 7, 2010
I have an unread message icon with a little red circle on my screen. Tried pulling the battery. Have checked all my messages and folders. There are no unread messages. Even updated my Blackberry Desktop.
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Sep 24, 2012
The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.
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Jul 21, 2010
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
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Sep 7, 2010
I have an errant "unopened" mail icon, It was on my old BlackBerry (an 8830) and when I got my new BlackBerry 9650, all was good, until I completed my enterprise synchronization, and guess what came back? now heres the rub, it shows (and as it did before) That it is a "Optimum on Line" email, not the email that is pushed by my enterprise server. So neither tech support will own the problem.
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May 20, 2010
I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
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Apr 28, 2010
Havin some trouble this morning, did as battery pull this morning and when the phone rebooted, I see 27 unread txt msg in the home screen, but when I go to my inbox there is nothing there, any one have any idea what's going on here, tried a battery pull again and still nothing.
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Sep 7, 2010
ive got the blue " new blackberry messenger" symol on the top of my phone but i have no pending messages to read - i have deleted all messages, chats etc - the only thing i have done is deleted a contact and ignored them - i tried unignoring all and its still there! have taken the battery out etc but im about to throw it across the room now!
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May 13, 2015
I have change my handset from S3 to S5 since then experiencing this problem. Though I have set 25 emails to be downloaded, the old emails that I have read or deleted are coming back and back as unread.
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Sep 4, 2014
When i checked my email today it said "could not connect to server" and when i tried to delete the account (hotmail) and set it up again, it recovered all my DELETED EMAILS and moved them to my inbox as unread. So now i have like 2,226 unread emails.
Info:
iPhone 5s, iOS 7.1.2
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Apr 6, 2010
BOLD 9700, T-Mobile. I have current OS. I am receiving the above message when I try to reply to an email. Yesterday---I didn't have this problem. I go to email set up & my email addresses are there. When I am in message options, and choose Email Settings--- there isn't ANYTHING there.
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Jan 15, 2010
I have checked thru all the folders and saved messages folders and I can't find the message anywhere. When I get a new email or SMS/MMS text messages it says I have the number plus 1, but I can't find the message or get rid of the icon. I have looked in all the Instant messaging folders and still can't find the message.
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Oct 10, 2011
I accidentally punched 7 instead of 9 and deleted a message. Is there a way to retrieve it?
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Aug 15, 2010
why do my e mails get deleted on its own?. its a new phone &all settings are correct.
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Jan 20, 2011
I have just deleted an important text message. It was not saved on the SIM card and was not backuped before. Is there a way to recover it?
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May 18, 2010
So my service was shut off for 1 day because apparently it takes ROGERS more than 6 days to receive a payment made online...but that's another story. Got my service back on today and decided to reboot it and make sure the 3G and everything could fully reset. THEN I realize that my contacts are messed up, where some are completely missing, and others are multiplied 3,5,7 or 10 times! And this is not because there are multiple #'s under one contact - the same number and name is listed multiple times.
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Feb 17, 2010
I have my gmail account set up ages ago and was able to delete an email and it would ask me whether I wanted to delete it from the mailbox and handheld or handheld only etc .Recently , that option disappeared , the only option would be "delete" and "cancel" . My other email account is still running fine . I tried deleting and adding the email account again , sent service books , battery pulls , nothing is working . I made sure that the circle is shaded in when it says "sync deleted items."
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Jul 15, 2010
I did the infamously foolish act of accidentally deleting the service book for my blackberry browser on my bold 9700. I checked other threads but everyones solution seems to work but for me.I think there was two icons, one was named "Browser" and the other "Internet Browser" (Correct me if im wrong.) I somehow deleted the service book for the Internet Browser. My service provider is Vodafone Qatar in the middle east and they are still new. I tried to resend service books and i get a message saying I registered my BB to the server and when I battery pull my BB, only one browser icon is still there. Is there any other way to retrieve/restore that other browser icon? I checked the setting to show all my icons and everything but its not there. (I guess I completely deleted it.
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Jul 31, 2010
Is there a way to view deleted texts on my 9700? or are they gone once deleted for good?
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Nov 25, 2011
My black berry 9700. I accidentally delete the all contacts in phone memory. Any solution to recover the contacts ...
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Aug 18, 2010
The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.
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Jun 28, 2010
Starting yesterday night, every time I would try to open the activity log for my boyfriend, the phone will freeze. I took the battery out and turned the device off. Once back on, I noticed that some of my text messages were missing between us. Its only him, no other contact in my phone. Does anyone know why. When I do a search for it, I see all the text messages even the ones missing but every time I try to pull it up in messages, it doesn't show up and freezes. I've only had the device for a couple of days.
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Jan 18, 2010
My problem today has something to do with the images stored in my bb 9700. When I go into the media and pictures folder and go under all pictures, I have photos that I have already deleted that still come up there as thumbnails, but when I click on them, I am unable to view the pictures. However, when I go to picture folders, I don't see them anymore.
The problem is, I don't want to see those pictures that I have already deleted! It always says this file is marked as read only are you sure you want to delete them, I always click yes and it's not working, I went to properties to try and see if I could unmark them as read only or something but the only option is hidden. I tried opening it as a usb drive but those thumbnail pictures don't show up.
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