I have an errant "unopened" mail icon, It was on my old BlackBerry (an 8830) and when I got my new BlackBerry 9650, all was good, until I completed my enterprise synchronization, and guess what came back? now heres the rub, it shows (and as it did before) That it is a "Optimum on Line" email, not the email that is pushed by my enterprise server. So neither tech support will own the problem.
Okay..I've tried everything: Soft reset, hard reset [including holding alt, del & right shift], battery pull, hidden folders, mark prior opened, using the Backup & Restore off of DM to erase the SMS messages resending the service books.
It's not on the messages, but the SMS & MMS Message tab. And it's not just one, it says 22. And it's really annoying. Any ideas?
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
Randomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now
Any ideas? I pulled the battery already twice and nothing
I have an unread message icon with a little red circle on my screen. Tried pulling the battery. Have checked all my messages and folders. There are no unread messages. Even updated my Blackberry Desktop.
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
For a week now, my torch has the icon in the upper bar that improperly shows how many unread msgs I have. I have read all my messages and it always shows me one unread.I realize it's not a serious issue, but could somebody offer advice on how to fix this? Seems like the OS hiccuped somewhere. Batt pull does not help. Otherwise the phone works perfectly
i went into my text messages- and highlighted them all i accidently clicked mark unopened. then pressed delete (as originally intended) now i have icon saying i have 47 unread sms msgs but of course everything is gone so i cant bloody get rid of anything!
I currently upgraded to the new BlackBerry Curve 8530 after having the Curve 8330 for 2 years. For the past week I have had nothing but problems. I pulled the battery out 4 times over the past week, and now I am having some problems with the SMS and MMS Text icon. When my phone receives an SMS or MMS message I click on the icon and read the message, and either respond or do not respond. Then when I back out and go back to my home screen, the SMS and MMS icon still indicates that I have an unread message. There is NO SMS or MMS indicator icon at the top of my screen to alert me of how many messages there are, because there are no new/old unread messages. I tried pulling the battery out twice, and it corrects the problem for a little bit (maybe an hour) and then reverts right back to it's annoying ways.
Please help me out. I attached a photo to this discussion so hopefully it will make it easy for whomever is responding to fully understand what is going on.
As of the past two weeks, I've been having what I like to call a "phantom text message noise". If the phone is on silent, it is a vibrate.Basically at 7:41 pm EST every single day, my phone just makes the text message received noise. My screen doesn't light up, I don't have a new text message, or a new voicemail, missed call, e-mail, nothing. I have no alarms set.
For the past few days my blackberry has said i have an unread bbm message then yesterday it started to say I have 2. I`ve tried taking out the battery deleting all chats and messages on my phone and also deleting bbm all together and even when i did this it still said I had the unread messages. I have no group updates nor have I synced a blackberry messenger contact with an existing phonebook contact. The only thing I think it may be is someone I`ve deleted trying to contact be but I`ve removed all deleted contacts from my ignored list so why arn`t the chats showing up?
The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.
I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?
I have cleared my e-mail in box, but can not get the e-mail icon on the top bar of the main screen to go away. It is still showing 1 e-mail, but there are none in my box. I turned it on and off and rebooted, but it is still there, showing 1 e-mail, but there are none. Is there a hidden e-mail somewhere I am missing. Also had a few random reboots. Brand new 9650 from Verizon.
At one time my Bold 9650 showed an icon in the top of the screen indicating that I have a voicemail. Some time along the way, it is a company phone that they perform global updates and changes, the icon stopped being displayed
I deleted the camera icon because on my Blackberry tour, you could access the camera option by going to media, and then going to pictures. For whatever reason, in this newest version, you cannot.
So my accident, I did delete the icon. And now, i have no idea how to get it back. I tried a couple backup features on the desktop manager, and have tried to do a couple other things and to no avail.
I had my email icon turn green once with aol listed under it and enjoyed the color on my home screen. Now its missing. I would like for it to look like this again.
On my 9650 home screen, there is an icon that look like a target with waves right below the 3G symbols on the upper right hand corner. does any1 know what it means?
Can anyone tell me what a white phone icon means in the Call Log? My BF just got the Bold and asked what the white phone icon in the call log was for. I had never seen it and then looked at my phone and I also have a white telephone icon alongside one of my missed calls.Anyone know what it indicates? Other missed, received, or placed calls have the blue, green or gold.
1) Does anyone know what the tiny icon on the top portion of the home screen that looks like a miniture BB phone with a tiny button on its side means? Showed up yesterday. 2) Yesterday I had a line that stated "Mike Grasso's Network" on the home screen, now that's gone.
BOLD 9650 under the MESSAGE folder i get the text message, emails, voice mail. etc how can i edit that option from that MESSAGE folder and just keep the once i want to see
So I just purchased the BB Bold 9650 last wednesday and I have a quick question. The LED flashes red when I get a new message but if I check back 10 minuter later without reading the message it doesn't flash anymore. How do I keep the LED flashing red until the message is read?
After I get a text message or an email, the set ring tone sounds and the light indicator flashes. After I read the message and save or delete it the message light still flashes. Why is this and why won't the light stop flashing? The only way I can get it to stop flashing is take the battery out and put it back in. Verizon is my carrier and it is a Verizon 9650 phone.
So, I have this orange globe icon with a large number 1 next to it running across the top of my bold...... can't figure out what this is....figured I'd ask
When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this? I am running a 9650 and have Desktop Manager for Mac.
This is my very first post so please excuse me if I have posted my question/problem in the wrong section.My wife and I have VERY recently bought new Blackberry Bold 9650 phones, they are our very first smartphones. My wife loves to read so I went to the Blackberry App World and downloaded the app FREEBOOKS on her phone, the app itself installed just fine but every time I try to download a book for her, and even sometimes just SEARCHING for a book, it will give me an error message that reads
The server returned the following error while attempting to fulfill your request: "CONNECTION TIMED OUT".
Can someone PLEASE possibly help with this problem OR direct me to the correct section that can assist me. I have been to my Verizon store and they were absolutely NO help after waiting for over an hour.