BB Bold 9650 :: Unread Message Issue

Jul 20, 2010

Okay..I've tried everything: Soft reset, hard reset [including holding alt, del & right shift], battery pull,
hidden folders, mark prior opened, using the Backup & Restore off of DM to erase the SMS messages
resending the service books.

It's not on the messages, but the SMS & MMS Message tab. And it's not just one, it says 22. And it's really annoying. Any ideas?

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BB Bold 9650 :: No Gmail Unread Message Count

Jul 21, 2010

I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.

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Sep 7, 2010

I have an errant "unopened" mail icon, It was on my old BlackBerry (an 8830) and when I got my new BlackBerry 9650, all was good, until I completed my enterprise synchronization, and guess what came back? now heres the rub, it shows (and as it did before) That it is a "Optimum on Line" email, not the email that is pushed by my enterprise server. So neither tech support will own the problem.

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Jun 14, 2010

For the past few days my blackberry has said i have an unread bbm message then yesterday it started to say I have 2. I`ve tried taking out the battery deleting all chats and messages on my phone and also deleting bbm all together and even when i did this it still said I had the unread messages. I have no group updates nor have I synced a blackberry messenger contact with an existing phonebook contact. The only thing I think it may be is someone I`ve deleted trying to contact be but I`ve removed all deleted contacts from my ignored list so why arn`t the chats showing up?

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Feb 9, 2010

Randomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now

Any ideas? I pulled the battery already twice and nothing

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BB Bold 9000 :: Unread Message Icon

Jan 7, 2010

I have an unread message icon with a little red circle on my screen. Tried pulling the battery. Have checked all my messages and folders. There are no unread messages. Even updated my Blackberry Desktop.

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BB Bold :: Unread Message Indicator Cannot Clear

Sep 24, 2012

The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.

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May 20, 2010

I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?

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BB Bold :: Unread Message Icon Displaying Incorrect Count?

Mar 22, 2010

At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails

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BB Bold 9700 :: UNREAD Message Icon Displaying Incorrect Count!

Mar 22, 2010

At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.

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BB Bold 9650 :: Use Pin To Pin Message

Sep 10, 2010

So I'm curious - does anyone really use PIN to PIN messaging? What are the advantages over BBM?

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Jul 29, 2010

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Aug 15, 2010

So I just purchased the BB Bold 9650 last wednesday and I have a quick question. The LED flashes red when I get a new message but if I check back 10 minuter later without reading the message it doesn't flash anymore. How do I keep the LED flashing red until the message is read?

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BB Bold 9650 :: How Can I Save Text Message?

Aug 27, 2010

How can I save a text message, the whole thing not one portion of the message?

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Jun 14, 2010

After I get a text message or an email, the set ring tone sounds and the light indicator flashes. After I read the message and save or delete it the message light still flashes. Why is this and why won't the light stop flashing? The only way I can get it to stop flashing is take the battery out and put it back in. Verizon is my carrier and it is a Verizon 9650 phone.

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BB Bold 9650 :: Desktop Manager Error Message

Sep 7, 2010

When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.

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BB Bold 9650 :: BROWSER TIME OUT Error Message

Sep 3, 2010

This is my very first post so please excuse me if I have posted my question/problem in the wrong section.My wife and I have VERY recently bought new Blackberry Bold 9650 phones, they are our very first smartphones. My wife loves to read so I went to the Blackberry App World and downloaded the app FREEBOOKS on her phone, the app itself installed just fine but every time I try to download a book for her, and even sometimes just SEARCHING for a book, it will give me an error message that reads

The server returned the following
error while attempting to fulfill
your request: "CONNECTION TIMED OUT".

Can someone PLEASE possibly help with this problem OR direct me to the correct section that can assist me. I have been to my Verizon store and they were absolutely NO help after waiting for over an hour.

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Sep 15, 2010

I already get a vm symbol showing me I have vm but i get a text message too? How can i go in and disable? I have tried going into profiles but nothing seems to work.

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Apr 14, 2011

I updated my Blackberry Bold 9650 from os 5 to os 6. From then when I turn data on soon after my phone is getting restarted with the error message 348(RESET). Its happening very frequently. If I turn data OFF, my phone is working well.

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Jun 3, 2010

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May 21, 2010

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Jun 12, 2010

I used to have a Bold 9700. When I listened to music with headphones, incoming message alerts would sound over the music through the headphones. With the 9650, the song pauses, and then the message alert sound comes out of the speaker instead of the headphones, then the music resumes. Is there a setting I am missing here?

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Jun 11, 2010

One thing i noticed is that when i text someone the check mark appears but than there is no D to show that it delivered. Anyway to fix it?

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Jul 20, 2010

I have a new 9650 running on Verizon, OS 5.0.0.732. Lately there has been an issue with the lock screen not updating the time and some of the message alerts don't appear, until I unlock the phone. This is not the keyboard lock, but the lock that requires a password (corporate IT policy).Is there a way to fix this? The time is set to auto-update from the network. This started a few weeks ago and is very annoying. Sometimes it will update while locked if I activate the screen and let it sit for a minute but other times it won't at all while locked.Anyone else having this issue?

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Jun 23, 2010

Everytime a new email comes through there is a header that displays for 5 seconds with the subject line and who it is from, myold storm 2 never did this. I have looked everywhere in the options settings to stop it, anyone know how to?

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BB Bold 9650 :: Received Message / Dual Streaming Is Required For HTML Viewing

Jun 29, 2010

Attempted to access CCTV system but received the subject message. Contacted RIM and they sent back the following message "You need a JavaScript enabled browser to use Virtual Chat. Please close this window and enable scripting in your browser options. Then launch this application again" Please explain the steps that have to be taken to enable JavaScript.

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BB Bold 9650 :: Droid They Would Be Willing To Trade For A BBerry Bold 9650 (Verizon)

Jul 22, 2010

*moderator edit*

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May 17, 2010

Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?

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Aug 18, 2010

The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.

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Aug 17, 2011

My pearl 9105 has a bbm message unread indicator at the screen top for several days now and will not go away despite clearing all chats etc.Taking battery out just means message is accompanied by flashing red light!

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Nov 3, 2012

For a week now, my torch has the icon in the upper bar that improperly shows how many unread msgs I have. I have read all my messages and it always shows me one unread.I realize it's not a serious issue, but could somebody offer advice on how to fix this? Seems like the OS hiccuped somewhere. Batt pull does not help. Otherwise the phone works perfectly

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