The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.
I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?
I have an unread message icon that cannot be deleted. This has only started happening since I downloaded the newest VZW 5.0 patch. I know this thread has been done for multiple reasons but I have tried all the normal fixes.
Is there any way I can set one of my email accounts to not affect the unread message count on the main screen? I've already got it set to not give any notification (noise, LED or vibration) and not be included in the main message list.
I can only find one global setting to show the unread message indicator or not show it.
Maybe I'll just have to settle for disabling the indicator. The alternative is to use the gmail app, but I prefer the built-in email interface.
For the past few days my blackberry has said i have an unread bbm message then yesterday it started to say I have 2. I`ve tried taking out the battery deleting all chats and messages on my phone and also deleting bbm all together and even when i did this it still said I had the unread messages. I have no group updates nor have I synced a blackberry messenger contact with an existing phonebook contact. The only thing I think it may be is someone I`ve deleted trying to contact be but I`ve removed all deleted contacts from my ignored list so why arn`t the chats showing up?
Randomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now
Any ideas? I pulled the battery already twice and nothing
Okay..I've tried everything: Soft reset, hard reset [including holding alt, del & right shift], battery pull, hidden folders, mark prior opened, using the Backup & Restore off of DM to erase the SMS messages resending the service books.
It's not on the messages, but the SMS & MMS Message tab. And it's not just one, it says 22. And it's really annoying. Any ideas?
I have an unread message icon with a little red circle on my screen. Tried pulling the battery. Have checked all my messages and folders. There are no unread messages. Even updated my Blackberry Desktop.
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
I have an errant "unopened" mail icon, It was on my old BlackBerry (an 8830) and when I got my new BlackBerry 9650, all was good, until I completed my enterprise synchronization, and guess what came back? now heres the rub, it shows (and as it did before) That it is a "Optimum on Line" email, not the email that is pushed by my enterprise server. So neither tech support will own the problem.
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
I have a BlackBerry Bold 9700. I have an unread message indicator (little yellow envelope +3) on my screen, but I don't have any unread messages in my list.
So far, I've tried the following:
1. Typed "u" to search for unread messages and it tells me that I have no unread messages.
2. I went into my email and selected "mark prior unopened" and still nothing.
3. I've tried to restart the phone the phone. When I do, I end up with even more unread messages that I have to select -- over and over again! I can always get it back down to 3, but no fewer.
4. The date and time on my phone appears to be correct.
my new message indicator will not go away. i have no unopened items (even have used Search to try to find them). In the main menu, it always shows a (1) in front of my email address even if i delete all emails.
I have an email message indicator which won't go away. I have no unread messages in any of my email accounts. I tried pulling the battery and re booting. Didn't work.I even tried deleteing the email accounts, but this didn't work either.
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
I recently got my Blackberry Bold 9700 and I used to use crunchsms on my Blackberry Curve 8520 so I didn't mind the message indicator whenever I got an email because crunchsms had it's own message indicator. I now realize that whenever I receive a text and email it results to the same message indicator. I have done: Messages > Options > Inbox Settings and have unclicked my email account so that the message inbox remain separate. I don't understand how I have the latest OS version yet have to deal with this. Is there someone who can help? Or is there a theme that I can download that separates the sms/mms and email complete so that I may get two entire different message notifications?
Something happened and now every new message that comes into my gmail bb account doesn't have a red * on the icon on home screen. Its as if the message application was already opened but the message is still unread. Anyone know anything about this.
After I get a text message or an email, the set ring tone sounds and the light indicator flashes. After I read the message and save or delete it the message light still flashes. Why is this and why won't the light stop flashing? The only way I can get it to stop flashing is take the battery out and put it back in. Verizon is my carrier and it is a Verizon 9650 phone.
I have a BB Bold, I have a message icon that will not clear. I've gone through all my emails and haven't been able to clear it, also took the battery out for a little while without any change in the status of the message.
So I sent a text to somebody and then I checked back at the message center and it has this little icon that resembles a cell phone. I was a little puzzled yet intrigued.I tried to google it and nothing came up. Also when I checked bbm on that person that I sent the text to, the icon appeared again. Its just a verticle rectangle with a white box in the top of portion of the man rectangle. Again the icon looks like a cellphone.
I did all the relevant updates, desktop software to v6, and phone to 5.0.0.862, but since plugging the phone in, and then taking it out once it had done all the updates, everytime i turn the phone off then on, or battery pull, i recieve a new sms message indicator. However, the message that shows up isnt new at all, EVERYTIME, it is the last message recieved in just one conversation with one person, whether they sent it, or i did.its starting to get annoying as, if this is occuring what else could be.
Plus everytime i plug phone into laptop, and i then go into Blackberry messenger, all the conversations have been wiped and i dont seem to get updates from people.
Got a 9700 on Telus HPSA network. Having the same issues as everyone else for the dropped calls, SMS, etc.I am also having a small issue with the New Message Inditcators.When I get a new email, I can go to the main message folder which shows all the messages. If I view it there, the new message indicator for that folder disappears, but it stays on the other folder (gmail, SMS, etc). Is there a way to get it to clear like on my old Curve? Also, want help with changing the sound for my voicemail notifier. I can't find it anywhere in my sound profiles. Can anyone find it? I want to change it.
Is the red indicator message light supposed to go off automatically? Yesterday, I picked up the phone and there was no red indicator light blinking -- however, when I touched my mouse I realized that there had been an incoming message on my BlackBerry Messenger sitting there for about 3 hours. I did not pick up my BlackBerry sooner because I did not see any red light when I walked into the room during that 3-hour period. What can I do to make sure this red light blinks forever until I finally notice it and review the message?
does anyone know how to clear the text message field in the .442 update for the 9700. It used to be alt+delete in the older firmwares, but that doesn't seem to work anymore.
Everytime a new email comes through there is a header that displays for 5 seconds with the subject line and who it is from, myold storm 2 never did this. I have looked everywhere in the options settings to stop it, anyone know how to?
Is it possible to turn off both the new message indicator (red asterix) and the new message count?I would like no message indicators to appear on my blackberry home screen.
