BB Bold 9700 :: Message Indicator Will Not Go Away
Jan 11, 2010
I have a BlackBerry Bold 9700. I have an unread message indicator (little yellow envelope +3) on my screen, but I don't have any unread messages in my list.
So far, I've tried the following:
1. Typed "u" to search for unread messages and it tells me that I have no unread messages.
2. I went into my email and selected "mark prior unopened" and still nothing.
3. I've tried to restart the phone the phone. When I do, I end up with even more unread messages that I have to select -- over and over again! I can always get it back down to 3, but no fewer.
4. The date and time on my phone appears to be correct.
5. I have no "saved" messages on my phone.
6. I have no new or saved voicemail on my phone.
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Jul 16, 2010
I recently got my Blackberry Bold 9700 and I used to use crunchsms on my Blackberry Curve 8520 so I didn't mind the message indicator whenever I got an email because crunchsms had it's own message indicator. I now realize that whenever I receive a text and email it results to the same message indicator. I have done: Messages > Options > Inbox Settings and have unclicked my email account so that the message inbox remain separate. I don't understand how I have the latest OS version yet have to deal with this. Is there someone who can help? Or is there a theme that I can download that separates the sms/mms and email complete so that I may get two entire different message notifications?
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Jan 8, 2010
Something happened and now every new message that comes into my gmail bb account doesn't have a red * on the icon on home screen. Its as if the message application was already opened but the message is still unread. Anyone know anything about this.
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Jan 17, 2010
So I sent a text to somebody and then I checked back at the message center and it has this little icon that resembles a cell phone. I was a little puzzled yet intrigued.I tried to google it and nothing came up. Also when I checked bbm on that person that I sent the text to, the icon appeared again. Its just a verticle rectangle with a white box in the top of portion of the man rectangle. Again the icon looks like a cellphone.
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Apr 27, 2010
I did all the relevant updates, desktop software to v6, and phone to 5.0.0.862, but since plugging the phone in, and then taking it out once it had done all the updates, everytime i turn the phone off then on, or battery pull, i recieve a new sms message indicator. However, the message that shows up isnt new at all, EVERYTIME, it is the last message recieved in just one conversation with one person, whether they sent it, or i did.its starting to get annoying as, if this is occuring what else could be.
Plus everytime i plug phone into laptop, and i then go into Blackberry messenger, all the conversations have been wiped and i dont seem to get updates from people.
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Jan 7, 2010
Got a 9700 on Telus HPSA network. Having the same issues as everyone else for the dropped calls, SMS, etc.I am also having a small issue with the New Message Inditcators.When I get a new email, I can go to the main message folder which shows all the messages. If I view it there, the new message indicator for that folder disappears, but it stays on the other folder (gmail, SMS, etc). Is there a way to get it to clear like on my old Curve? Also, want help with changing the sound for my voicemail notifier. I can't find it anywhere in my sound profiles. Can anyone find it? I want to change it.
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Jan 25, 2010
Is the red indicator message light supposed to go off automatically? Yesterday, I picked up the phone and there was no red indicator light blinking -- however, when I touched my mouse I realized that there had been an incoming message on my BlackBerry Messenger sitting there for about 3 hours. I did not pick up my BlackBerry sooner because I did not see any red light when I walked into the room during that 3-hour period. What can I do to make sure this red light blinks forever until I finally notice it and review the message?
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Feb 5, 2010
my new message indicator will not go away. i have no unopened items (even have used Search to try to find them). In the main menu, it always shows a (1) in front of my email address even if i delete all emails.
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Aug 30, 2012
I have an email message indicator which won't go away. I have no unread messages in any of my email accounts. I tried pulling the battery and re booting. Didn't work.I even tried deleteing the email accounts, but this didn't work either.
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Nov 30, 2011
My voicemail indicator is lit up, however, I do not have any messages. How can I get this to turn off.
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Sep 7, 2010
quick question regarding the LED coverage indicator.I currently have 2 bb's a curve 8310 and of course a bold 9700. i have set both bb's to have the LED coverage indicator on. the curve 8310 LED constantly blinks green while the 9700 only blinks while im on a call or if i am using my bbm. the BOLD always has full bars of coverage so im not sure if they changed the way the led indicator works or if there is just a problem with my 9700.
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Jun 14, 2010
After I get a text message or an email, the set ring tone sounds and the light indicator flashes. After I read the message and save or delete it the message light still flashes. Why is this and why won't the light stop flashing? The only way I can get it to stop flashing is take the battery out and put it back in. Verizon is my carrier and it is a Verizon 9650 phone.
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Sep 24, 2012
The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.
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Jun 2, 2011
My bold 9780 has a new message indicator even if I already have 0 messages.
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Jun 4, 2010
Does anyone know if there's an easy means to reduce the brightness of the indicator LED on the 9700? Similar to the way it is a bit dimmer when the phone boots up initially. I've got the Color I'd app installed (free version), but it appears only to alter the color - but not the brightness of the LED.
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Aug 9, 2010
I am having issues with my red indicator light flashing, I have no new messages,e-mails or texts. Was wondering way this keeps flashing and is there a way to turn it off.
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Jun 18, 2010
I've had my Bold 9700 for a few days now - overall very satisfied. I'm an iPhone switcher and I'm kicking myself that I didn't make the switch months ago!Nevertheless - one small issue! Whenever I get a new email message (I've set up my Gmail account on the phone) the notification icon beside the envelope doesn't appear. I'm getting the mega-small icon in the top bar, but the red asterisk isn't appearing on my larger Gmail icon (the one that appears on the bottom dock thing.What's confusing me is that it IS appearing on the 'Messages' icon. Any clues as to why this is happening there but not on y Gmail mail icon? I've looked through the settings but can't seem to find anything.
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Sep 30, 2011
how i can set Call Waiting Indicator Message on blackberry bold 9780?
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May 1, 2010
How do u change the color of the indicator lights for alert messages. Say customized for a specific mail. The default customization only allows on or off for the led but doesn't allow color selection.
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Apr 10, 2010
I heard that for some phones its possible to have a green led indicator come on when the phone is finished charging. I was wondering if its possible for my 9700 and if so, how can I do that.
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Aug 21, 2010
The battery level indicator is faulty from day one. It shows sufficient balance but suddenly I find the phone switches off. When I try to switch on the phone, I get a message"battery drained out"This has to be a software problem like in iPhone 4 and RIM must address it by bringing a software update.
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Jul 28, 2010
My 9700 is only 3 weeks old and now the LED Indicator light does not stop flashing blue.I tried...
- Turning off the option "LED Coverage Indicator"
- Under "Edit Profiles", I turned off LED for every alert
- Under "Manage Connections" I turned on and off Bluetooth (I do not have Bluetooth). I also turn of and on all connections.
- I removed the battery with the Blackberry on and then removed the battery after first shutting off the Blackberry
Is this a known problem with the 9700? Short of returning it, is there anything else I can do?
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Dec 29, 2011
My BB Bold won't charge and when I plug it in the LED shows pink?
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May 20, 2010
I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?
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Jan 13, 2010
I seem to have this unusual status indicator on my home screen. It has seem to appear after I did an upgrade one of my application. It has the number 1 with a golden globe shaped to it. Can someone please inform me what that status indicator means.
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Jun 20, 2010
The problem I am having is that when I receive an email, I will open it, read it if need be and either leave it as is or go back to the home screen. A few seconds later the email indicator shows back up as a new message, like if I havent read the message. If I retort back to opening it again, a few secs later, the indicator pops back up. So in order to get rid of the problem all together, I have to simply delete the message which takes care of the problem.
Is there a way I can get rid of this problem without always having to delete my messages? I have tried deleting my email account and adding it back, but the problem in fact remains. I have gone thru the options menu to email setting and changed some things in there just to see if that would fix it. But nope, the problem still remains. Can someone please tell me what the problem could be and how this can finally go away? thanks in advance.
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Jun 23, 2010
Everytime a new email comes through there is a header that displays for 5 seconds with the subject line and who it is from, myold storm 2 never did this. I have looked everywhere in the options settings to stop it, anyone know how to?
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Jan 15, 2010
I'm sorry I looked for a similar thread but didn't see one. I have an indicator that just popped up....on my home screen right next to my email/message indicator....it is a blue box with 4 dots and has a little red star in the top corner of the blue box (similar to new email star).
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Apr 11, 2010
My LED indicator won't stop flashing a purpley-blue colour. I have an app which means I can change the colours, but the thing I have set to this colour is texts and I definately don't have a new text. My LED is turned off for Bluetooth and I don't know what else it could be! It's been flashing for over 12 hours now!
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Sep 11, 2010
Is it possible to turn off both the new message indicator (red asterix) and the new message count?I would like no message indicators to appear on my blackberry home screen.
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Apr 6, 2010
BOLD 9700, T-Mobile. I have current OS. I am receiving the above message when I try to reply to an email. Yesterday---I didn't have this problem. I go to email set up & my email addresses are there. When I am in message options, and choose Email Settings--- there isn't ANYTHING there.
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