BB Bold 9700 :: Email Indicator Pops Back Up After Reading Msgs
Jun 20, 2010
The problem I am having is that when I receive an email, I will open it, read it if need be and either leave it as is or go back to the home screen. A few seconds later the email indicator shows back up as a new message, like if I havent read the message. If I retort back to opening it again, a few secs later, the indicator pops back up. So in order to get rid of the problem all together, I have to simply delete the message which takes care of the problem.
Is there a way I can get rid of this problem without always having to delete my messages? I have tried deleting my email account and adding it back, but the problem in fact remains. I have gone thru the options menu to email setting and changed some things in there just to see if that would fix it. But nope, the problem still remains. Can someone please tell me what the problem could be and how this can finally go away? thanks in advance.
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Jul 16, 2010
I recently got my Blackberry Bold 9700 and I used to use crunchsms on my Blackberry Curve 8520 so I didn't mind the message indicator whenever I got an email because crunchsms had it's own message indicator. I now realize that whenever I receive a text and email it results to the same message indicator. I have done: Messages > Options > Inbox Settings and have unclicked my email account so that the message inbox remain separate. I don't understand how I have the latest OS version yet have to deal with this. Is there someone who can help? Or is there a theme that I can download that separates the sms/mms and email complete so that I may get two entire different message notifications?
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Apr 28, 2010
Havin some trouble this morning, did as battery pull this morning and when the phone rebooted, I see 27 unread txt msg in the home screen, but when I go to my inbox there is nothing there, any one have any idea what's going on here, tried a battery pull again and still nothing.
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Feb 11, 2010
Just activated my new Bold 9700 with Bell this morning. Everything works except for the email audio alerts.I'm quite frustrated with it as I have tried many solutions, hopefully a tech rep here can provide a method that I have not already tried.
When I receive an email, the LED light comes on, the red asterisk appears in the main message section but there is no audio alert. I have the profile set to normal, sonar ping as the audio choice and set to always on inside or out of holster. This all started after I tried syncing with the contacts of my old device, a Blackberry 8830 with Bell.
Here is a recap, in chronological order.
-9700 activated, voice calls work, classic phone ring tone works, went to BIS site, set up my two email accounts with Gmail and Yahoo. Received messages and email audio alerts.
-the problem started once I synced my old 8830, version 4.5.0.127 with desktop mgr and transferred the address book and BB msgr contacts to the 9700.
-the email audio alerts stopped working on both gmail and yahoo, still getting the emails though. Strange because when the audio alert worked, the red asterisk indicating a new email would appear on both the message section and the gmail/yahoo message section. With the audio alert not working, the red asterisk only appears in the message section.
-at this point, the 9700 is running on v5.0.0.3 something
-the sync also failed to transfer the 8830 address book phone numbers to the 9700. The names and email addresses were transferred but no phone numbers.
-changed the profiles by selecting a different audio alert, turned the wireless network off and on, removed the battery for 5 minutes and re-booted. Still didn't work.
-wiped the device, set up the email again, email audo alerts still not working.
- at this point, I returned to the dealer for help. They used their desktop manager to sync with my 8830. Their sync worked better as the phone numbers were able to transfer over. Again though, no email audio alerts.
-dealer spent 90 minutes, yes 90 minutes working on my device. He did the same methods I tried......twice. They wiped my device.....twice. Updated the service books, changed the normal profile to a alert tone other than sonar, still not working.
-store was closing so dealer suggested I remove the BIS email from the old 8830. Keep in mind my 8830 and 9700 have different mobile numbers on seperate accounts.
-return home and decided to do the opposite of the dealer's suggestion, I deleted the BIS email (through BIS site on my PC) on the 9700 instead of the 8830 and registered it again. It worked!!! Getting email audio alerts on both email accounts!!! Now sync it to desktop manager for back up, once I do it asks if I want to upgrade to v5.0.0.423. I back up my profile and click ok.......bad idea. Once that happenned, the email audio alerts stopped working again.
-restored the back up data I just saved, email audiio alerts not working. Then removed and re-added the BIS emails again, plus updated new service books and audio alert options in normal profile.
-repeated battery removal, turning network off and on, no luck.
As of this moment, I have a 9700 with v5.0.0.423, updated service books and two BIS emails (gmail and yahoo) that are still not giving email audio alerts. Is this a software issue or a defect within my own device? What can I do to correct this? It's imperative for me to reply to my BIS emails in a timely manner so the email audio alerts are a must for me.
Also, my 8830 was on a BES up until four weeks ago. Now it's on BIS only although one of the BES settings is still present and I haven't been able to remove it. I'm talking about the password security feature, the 8830 always asks for my pw to unlock it. Haven't been able to disable it from the security options screen.
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Feb 21, 2010
I have a 9700 with the tmobile network, and sometimes even though i have full 3g coverage my phone, will tell me that my call failed..I will dial a number then experiance a long silence period and then i message will come up on my phone with "call failed". I am running the .442 operating system on my phone. any tricks or tips on how to solve this?
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May 10, 2012
My BB 9700 isn't reading any Micro SD!! i reboot it several times but also not reading anything, and i tried the card on other mobiles, it works and on pc also works?
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Jan 20, 2010
My phone dropped into water a week ago.Aftter drying it, the phone is working fine when I connect it to my pc.When I remove the usb cable it turns off and error jvm 545 pops up.Then I do a master reset and then reloading the OS,.Working fine and then the same thing happen again.
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Nov 26, 2012
i recently got a bold 9700 but when i insert a memory card it's sayin that there is no media card in the device.. i have inserted two differnt memory cards and its the same thing.
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Sep 15, 2010
I read ebooks voraciously, it's very useful when in bed with the other half and he's trying to sleep, not to need a bedside light on.My problem occurs when using an ebook reader (currently Mobipocket - though please do enlighten me if you know of one better which will easily take books from the file offerings of the Gutenberg Project):
The keypad remains bright, much brighter than the screen (especially as I set the background to black and the text to mid-grey).I'd love to be able to toggle off the keypad backlight somehow.I've found a sort-of workaround, where I go to the Clock and set Bedside Mode, then switch application back to Mobipocket - the screen dims and the keyboard turns off...
BUT only until I use the optical pad to swipe to the next page, and the keypad lights come back on and blind me. They do fade out again but by this time I'm halfway down the new page and about to swipe again!Anyone? Keyboard backlight toggle? Is such a thing ever going to be possible or is this a well-flogged long-dead horse?
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Sep 7, 2010
quick question regarding the LED coverage indicator.I currently have 2 bb's a curve 8310 and of course a bold 9700. i have set both bb's to have the LED coverage indicator on. the curve 8310 LED constantly blinks green while the 9700 only blinks while im on a call or if i am using my bbm. the BOLD always has full bars of coverage so im not sure if they changed the way the led indicator works or if there is just a problem with my 9700.
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Jan 11, 2010
I have a BlackBerry Bold 9700. I have an unread message indicator (little yellow envelope +3) on my screen, but I don't have any unread messages in my list.
So far, I've tried the following:
1. Typed "u" to search for unread messages and it tells me that I have no unread messages.
2. I went into my email and selected "mark prior unopened" and still nothing.
3. I've tried to restart the phone the phone. When I do, I end up with even more unread messages that I have to select -- over and over again! I can always get it back down to 3, but no fewer.
4. The date and time on my phone appears to be correct.
5. I have no "saved" messages on my phone.
6. I have no new or saved voicemail on my phone.
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Feb 27, 2010
I have looked through the user guide and tried looking on here but I have not been able to find an answer to my particular question. I know how to set up my email accounts on my BB 9000 but I was wondering if anyone knew if there was a way you could set it so that it only downloaded emails when you tell it to and not always checking the email?
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Jun 4, 2010
Does anyone know if there's an easy means to reduce the brightness of the indicator LED on the 9700? Similar to the way it is a bit dimmer when the phone boots up initially. I've got the Color I'd app installed (free version), but it appears only to alter the color - but not the brightness of the LED.
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Jan 8, 2010
Something happened and now every new message that comes into my gmail bb account doesn't have a red * on the icon on home screen. Its as if the message application was already opened but the message is still unread. Anyone know anything about this.
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Aug 9, 2010
I am having issues with my red indicator light flashing, I have no new messages,e-mails or texts. Was wondering way this keeps flashing and is there a way to turn it off.
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Jun 18, 2010
I've had my Bold 9700 for a few days now - overall very satisfied. I'm an iPhone switcher and I'm kicking myself that I didn't make the switch months ago!Nevertheless - one small issue! Whenever I get a new email message (I've set up my Gmail account on the phone) the notification icon beside the envelope doesn't appear. I'm getting the mega-small icon in the top bar, but the red asterisk isn't appearing on my larger Gmail icon (the one that appears on the bottom dock thing.What's confusing me is that it IS appearing on the 'Messages' icon. Any clues as to why this is happening there but not on y Gmail mail icon? I've looked through the settings but can't seem to find anything.
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May 1, 2010
How do u change the color of the indicator lights for alert messages. Say customized for a specific mail. The default customization only allows on or off for the led but doesn't allow color selection.
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Apr 10, 2010
I heard that for some phones its possible to have a green led indicator come on when the phone is finished charging. I was wondering if its possible for my 9700 and if so, how can I do that.
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Jan 17, 2010
So I sent a text to somebody and then I checked back at the message center and it has this little icon that resembles a cell phone. I was a little puzzled yet intrigued.I tried to google it and nothing came up. Also when I checked bbm on that person that I sent the text to, the icon appeared again. Its just a verticle rectangle with a white box in the top of portion of the man rectangle. Again the icon looks like a cellphone.
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Aug 21, 2010
The battery level indicator is faulty from day one. It shows sufficient balance but suddenly I find the phone switches off. When I try to switch on the phone, I get a message"battery drained out"This has to be a software problem like in iPhone 4 and RIM must address it by bringing a software update.
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Jul 28, 2010
My 9700 is only 3 weeks old and now the LED Indicator light does not stop flashing blue.I tried...
- Turning off the option "LED Coverage Indicator"
- Under "Edit Profiles", I turned off LED for every alert
- Under "Manage Connections" I turned on and off Bluetooth (I do not have Bluetooth). I also turn of and on all connections.
- I removed the battery with the Blackberry on and then removed the battery after first shutting off the Blackberry
Is this a known problem with the 9700? Short of returning it, is there anything else I can do?
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Apr 27, 2010
I did all the relevant updates, desktop software to v6, and phone to 5.0.0.862, but since plugging the phone in, and then taking it out once it had done all the updates, everytime i turn the phone off then on, or battery pull, i recieve a new sms message indicator. However, the message that shows up isnt new at all, EVERYTIME, it is the last message recieved in just one conversation with one person, whether they sent it, or i did.its starting to get annoying as, if this is occuring what else could be.
Plus everytime i plug phone into laptop, and i then go into Blackberry messenger, all the conversations have been wiped and i dont seem to get updates from people.
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Dec 29, 2011
My BB Bold won't charge and when I plug it in the LED shows pink?
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Jan 13, 2010
I seem to have this unusual status indicator on my home screen. It has seem to appear after I did an upgrade one of my application. It has the number 1 with a golden globe shaped to it. Can someone please inform me what that status indicator means.
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Jan 7, 2010
Got a 9700 on Telus HPSA network. Having the same issues as everyone else for the dropped calls, SMS, etc.I am also having a small issue with the New Message Inditcators.When I get a new email, I can go to the main message folder which shows all the messages. If I view it there, the new message indicator for that folder disappears, but it stays on the other folder (gmail, SMS, etc). Is there a way to get it to clear like on my old Curve? Also, want help with changing the sound for my voicemail notifier. I can't find it anywhere in my sound profiles. Can anyone find it? I want to change it.
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Jan 25, 2010
Is the red indicator message light supposed to go off automatically? Yesterday, I picked up the phone and there was no red indicator light blinking -- however, when I touched my mouse I realized that there had been an incoming message on my BlackBerry Messenger sitting there for about 3 hours. I did not pick up my BlackBerry sooner because I did not see any red light when I walked into the room during that 3-hour period. What can I do to make sure this red light blinks forever until I finally notice it and review the message?
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Feb 24, 2010
I don't know if this is the right forum for this, but I woke this morning to see my Yahoo email icon back on my home screen. Has anyone else gotten it back? And lastly, how do I change it back to a stock BB icon?
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Aug 30, 2012
I have an email message indicator which won't go away. I have no unread messages in any of my email accounts. I tried pulling the battery and re booting. Didn't work.I even tried deleteing the email accounts, but this didn't work either.
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Jan 15, 2010
I'm sorry I looked for a similar thread but didn't see one. I have an indicator that just popped up....on my home screen right next to my email/message indicator....it is a blue box with 4 dots and has a little red star in the top corner of the blue box (similar to new email star).
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Apr 11, 2010
My LED indicator won't stop flashing a purpley-blue colour. I have an app which means I can change the colours, but the thing I have set to this colour is texts and I definately don't have a new text. My LED is turned off for Bluetooth and I don't know what else it could be! It's been flashing for over 12 hours now!
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Nov 4, 2015
After the last Ota update, I am unable to bring up the menu on Droidfish.. When I tap the floating menu button it pops up and goes back down again.
I tried reinstalling the app and even did a factory reset, but still the same!
Also, is there a way to disable the floating menu button and instead longpress on recent programs button to bring up the menu?
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