BB Tour 9630 :: Unread Message Indicator - Help

Apr 21, 2010

I have an unread message icon that cannot be deleted. This has only started happening since I downloaded the newest VZW 5.0 patch. I know this thread has been done for multiple reasons but I have tried all the normal fixes.

*Mark all prior unread.
*Search saved
*Multiple battery pulls
*etc etc etc

None of this is working. Anyone know of any other fixes?

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BB Tour 9630 :: Unread Message Count

Jun 13, 2010

When I upgraded to BB OS 5.0 I now have my message indicator default is 10 unread messages. I have gone into SMS, Email, missed calls and have asked to have all messages marked as prior read and it doesn't go away.

so if my day starts with 10 messages marked as unread and I get new ones thru the day it goes up and as I read these messages it goes down BUT never goes below 10.

If I have to reboot due to an app upgrade It may go up, not always but sometimes, I am now @ a steady 14 unread messages according to my message indicator. I really have NO unread messages

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BB Tour 9630 :: Message Indicator But No Messages

Jun 6, 2010

I have an envelope that indicates I have two new messages but I do not. I verified all my message were read, non unread. I did a battery pull twice and it still will not go away.

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BB Tour 9630 :: No Voicemail Message Indicator

Jan 28, 2010

My call log shows missed calls, but never tells me I have a new voicemail, nor is there any icon on the screen that indicates there is a new voicemail waiting. Can someone please tell me how to get notified that I have new messages? Presently I'm having to call my voicemail just to see if there is a message.

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BB Tour 9630 :: How To Get The New Message Indicator Off The Top Of My Home Screen

Jan 4, 2010

I have the BB Tour for Verizon. I am pretty new owner of a BB. I have never had one before so I am not sure how to get the new message indicator off the top of my home screen. The thing is I don't have any new messages. I had deleted all the messages in all of the folders. I did a battery pull and it still won't turn off.

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BB Tour 9630 :: Message Indicator - SMS Texts That Are Sent Have A D In The Check-mark

Feb 16, 2010

I'm new to Blackberry and just learning. I've noticed that some of my SMS texts that are sent have a "D" in the check-mark. Can someone let me know what it indicates? I have not changed any settings and not all my outgoing messages contain the "D."

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BB Tour 9630 :: Message Indicator On Home Screen Sometimes Displays To The Left Sometimes To Right

Mar 10, 2010

I got my tour about 6 weeks ago, and am learning something new everyday. I lovingly call the phone "my smarter than me phone" I have used this forum alot to answer questions, and for the most part am pretty comfortable with the phone now.

The message indicator on the home screen sometimes displays to the left of the time, and sometimes to the right. I thought at first it was an am/pm thing, but 10 minutes ago (8:41 ayem now) it was on the right, and now it just jumped to the left.

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BB Bold :: Unread Message Indicator Cannot Clear

Sep 24, 2012

The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.

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BB Software :: Exclude An Account From Unread Message Indicator?

Jan 29, 2011

Is there any way I can set one of my email accounts to not affect the unread message count on the main screen? I've already got it set to not give any notification (noise, LED or vibration) and not be included in the main message list.

I can only find one global setting to show the unread message indicator or not show it.

Maybe I'll just have to settle for disabling the indicator. The alternative is to use the gmail app, but I prefer the built-in email interface.

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BB Bold 9000 :: Message Indicator - Just One Sms And The Number Has Gone Up To 4 Unread Sms Messages

May 20, 2010

I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?

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BB Tour 9630 :: Unread SMS Icon

Apr 14, 2010

My sms icon WILL NOT go off even though I have deleted all of my messages in the folder. Any ideas on how to get rid of it.

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BB Tour 9630 :: Unread Mail Icons Not Going Away

Mar 4, 2010

I have 2 indicators showing telling me that I have an unopened email (closed envelope) and a download pending. I have gone through all my emails and downloads and nothing is pending....can't delete the notification symbols.Battery pull did.

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BB Tour 9630 :: Clearing Unread Messages

Feb 28, 2010

My BB Tour 9630 is showing 1 message unread. However I can't find the message. Also next to the number 1 is an icon I don't recognize. It looks like two small 0's connected by a line. Does anyone know how to clear?

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BB Tour 9630 :: Can I Have LED Indicator Light Go On Only For Certain Things?

Mar 8, 2010

Id like to turn off the LED indicator light just for voicemail messages.Is this possible?

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BB Tour 9630 :: Missed Call Indicator Will Not Go Off?

May 26, 2010

My missed call indicator will not go off. I have cleared the call logs, I have cleared the missed calls folder, you name it. I pulled the battery, not once but twice,and it is still there.

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BB Tour 9630 :: Home Screen Status Indicator Unknown

Apr 11, 2010

I have a status indicator on the Home Page of my Tour, but do not know what it is. It looks like a phone with a yellow/orange button on the left of the icon.

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BB Tour 9630 :: New Email Indicator Will Not Go Away - Tried A Battery Pull / Reboot

Apr 10, 2010

The new email indicator on my Blackberry Tour will not go away. I have no unread messages or missed calls. I've tried a battery pull, a reboot, marking prior messages read, and changing the message count settings. It won't go away.

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BB Tour 9630 :: Small Flower Red Asterix Near Ringtone Indicator?

Mar 22, 2010

This morning when I turned on my phone I had my usual email indicators, but also there was a really tiny one near the ringtone indicator. Its a small flower (five pettaled) with the red asterix indicator (like when you have a new mail/sms). I have looked at all my apps and message folders and I have no clue what this is for!

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BB Tour 9630 :: Message Bubbles With Curve 8530 Not Tour

Jan 8, 2010

I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?

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BB Tour 9630 :: Not Charging - Turned Charging Indicator Led On With Berrybuzz And Light Didn't Turn On

Jan 1, 2010

I plugged my bb into the wall and for a little bit it was charging fine but then the symbol disappeared. I unplugged and plugged back in which made the clock pop up so I know it connected right. But its still not charging. I turned the charging indicator led on with berrybuzz and the light didn't turn on when I plugged it in.

Meterberry says the temp is 111 degrees. I don't know what the 'normal' ranges are. I'm still under my 30day warranty so do I take it back? Is anyone else having this problem? Its done this before and it eventually charges but something is going on....

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BB Tour 9630 :: Beeps But No Message

Mar 21, 2010

My tour beeps as if there is a message but theres no message. Ive been having this issue for over a week. Please tell me that there is a fix for this because it is annoying and I don't know if I am missing the message or if its just a phantom message.

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BB Tour 9630 :: Message Folder?

Jul 27, 2010

I am wondering what is the advantage or necessity of having the Message folder when it appears that it is more or less a duplicate of what is in your email folder. Is there some purpose or advantage to having this folder that I am missing?

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BB Tour 9630 :: Sms Alert With No Message?

Mar 15, 2010

I deleted all my SMS messages (and I think I deleted two of them without reading them)so I have the visual alert saying that i have 2 unread messages, but no messages. How do I reset this number or this alert?

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BB Tour 9630 :: SMS Message Time

Feb 17, 2010

Why are my recieved sms messages an hour behind my acual time zone? My send messages show the actual time, however, when I recieve a message from someone in the same time zone its always an hour behind.

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BB Tour 9630 :: New Message Icon Will Not Go Away

Jul 30, 2010

Since last week, after I recieved an "event reminder" e-mail from a co-worker, I can NOT get the 1 new message symbol off of my phone. I have gone through ALL of my message folders for days now. I have pulled the battery 5 times. The stupid yellow message symbol with the number 1 WILL NOT GO AWAY! I don't know what to do.

Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it on "vibrate" it makes sounds!

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BB Tour 9630 :: Cannot Clear New Message Count?

May 10, 2010

I just received the "white screen of death" with the new operating system for my tour. I had to go to the Verizon store just to get access to my phone. After rebooting my phone told me that I had 35 new texts and a number of unread messages. I have tried everything short of deleting all of my messages. Does anyone know how I can fix this problem?

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BB Tour 9630 :: Internet Application - Message

Jan 22, 2010

Every time I try to use an app that requires the internet, one of two messages constantly pop up, sometimes even both. I have the application permissions set to allow. One message is, "The application slacker_radio has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy." I can only click 'ok' after that. The other message is, "The application (any one of them) has requested a http connection to (whichever site it uses)" Then is has choices: 'Do not ask for http' and 'Do not ask for http to (whichever site it uses)' The second choice is checked by default. I've tried checking both and either box singely. Again, all the application permissions are set to allow for these apps. I've tried Slacker, Poynt, Scoremobile, Weatherbug, and . I didnt bother trying any other app.

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BB Tour 9630 :: New Message Icon Persists

Apr 15, 2010

Got a Tour last month, upgraded to new 5.0.0.whatever software with Verizon, started having phantom new messages.I tried everything--battery pull, searching "unopened only" messages, I even wiped my entire phone and reloaded everything.

Nothing worked and Verizon gave me a new phone but two days later, I'M HAVING THE EXACT SAME PROBLEM!!Does anyone know how to fix this issue?

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BB Tour 9630 :: BES User Not Able To To File Message On BB

May 26, 2010

We have a BES BB user (9630 v5.0) who is not able to file a messages. When the user opens a message and then does option on that message, the "File" option is listed as an option.Also, when the user goes and views folders, no folders are available...Usually the outlook folder structure is synced downUser is reconciling just fine and everything in BB manager looks good. Carrier sent user a new phone thinking it was the device but user is having same issue with new BB as well. Thus, why they have contacted the BES Admins.

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BB Tour 9630 :: How To Get Rid Of Message Icon On Homescreen

Sep 4, 2010

On my home screen i have the icon showing on top saying i have 1 message.But i have no messages of any sort. No Emails, No I.M.'s, No BBM's, No SMS or MMS, No Facebook or MySpace.i have checked and double checked all of the above mentioned. I have turned off phone. i have removed battery. i have done the *228 update.

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BB Tour 9630 :: Shortcut Key For Next Message Not Working

May 13, 2010

I have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.

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