BB Tour 9630 :: Message Folder?
Jul 27, 2010
I am wondering what is the advantage or necessity of having the Message folder when it appears that it is more or less a duplicate of what is in your email folder. Is there some purpose or advantage to having this folder that I am missing?
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Apr 14, 2010
Updated my Blackberry software to v5.0 on my Tour 9630 and now I'm missing my AOL email folder. Now receiving my emails in my messages folder. Does anyone have a solution to getting my AOL email folder back and getting my emails sent there as well. I've tried a couple things with no luck!
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jan 14, 2010
I've had my tour for about 5 months now and i havent had any major problems with it....until today. it was running a little slow so i decided ill delete some old text messages. while i was deleting them my BB froze so i turned it off and once i turned it on an error message came up, i dont remember what it said exactly and then i looked at my sms and email folders and it doesnt show me anything in them and i know there is stuff in them. but when i look at my individual sms inbox i can see everything and all my new texts. so how do i get all that stuff to show up normally again?
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Jan 8, 2010
i have a question that's probably very obvious to most of you. i just got the tour and it's my first blackberry. i was wondering if there is a way to get the sms messages icon on my home screen (i think that's what it's called). i'm sorry if this has been answered 100000 times, i did try and search!
i have another question, i thought that there was a Internet application for the tour or something. if there is how can i get it?
also when you are typing a message is there any way to type in all caps? on my old phone i used to just push shift twice but it wasn't a blackberry. again probably really obvious but i couldn't find it in the manual.
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Mar 18, 2010
I moved many of my most-used business apps to the Tools folder, then, while trying to move it I accidentally deleted it. Where did all the apps go and how do I get them back, or can I restore the old folder? The online message says the apps are moved to the bottom of the home screen but my home screen doesn't have any apps, only folders.
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Feb 10, 2010
I updated my OS to 5.0.0.484 with no problems, except one...my personal email folder is now gone and I can't figure out how to get it back. Email itself is working fine and new mail showing up in the default 'Messages' folder, but I want to have my personal email folder back.
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Jan 17, 2010
Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.
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Sep 16, 2010
I have a BB Tour and am running OS v5.0.0.662. I would like to have a folder on my home screen that shows ONLY MMS messages, not SMS with MMS. I have searched this forum and Google but have run out of patience. I see plenty of solutions to separate email messages from SMS/MMS, but this is not what I want to do. I know that I can go into View Folder and navigate to the MMS Inbox folder, which shows only MMS messages. So, how can I get a shortcut to this on the home screen?
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Feb 4, 2010
I just realized since I updated to .419 that my saved messages folder has disappeared. Any ideas where it went?
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May 28, 2010
Somehow or another the complete picture folder on my memory card has become hidden and I can not unhide it! I go to the "files" application and get to my memory card location, click the BB button, show hidden and there my picture files is. When I highlight it, click the BB button and go to properties to unhide it, the hidden with the "check" is a dull gray meaning I can not unhide the file. I have tried unhiding the file with my sync cable on my laptop... can't locate the file. Pull memory card...no luck. Battery pulled... no luck. There has got to be a way to unhide the folder.
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Jan 8, 2010
I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?
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Apr 30, 2010
I had created a folder for some of my pictures on my phone and accidentally made it hidden. How do I make it so I am able to see it again? I've tried pretty much everything from options in imaging to settings.
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Jun 20, 2010
I have a Tour & did an OS upgrade through Wireless Update. I had 3 folders in Contacts(top of each contact had three different sync references). Looks like there is 2 of the folders and missing one. How can I set up Blackberry Desktop to sync with one of the missing folders and just get the contacts that that folder or "sync" description?I guess I need to know where and how to find the one folder as well.I do not know if folder is right term. On my contacts the top says "Synchronize Using: Unknown" or Synchronize Using: Desktop". I know there was a third and can not remember the heading.I just need those contacts in that sync.Hopefully I am communicating this correctly.
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Jan 12, 2010
I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!
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Mar 21, 2010
My tour beeps as if there is a message but theres no message. Ive been having this issue for over a week. Please tell me that there is a fix for this because it is annoying and I don't know if I am missing the message or if its just a phantom message.
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Mar 15, 2010
I deleted all my SMS messages (and I think I deleted two of them without reading them)so I have the visual alert saying that i have 2 unread messages, but no messages. How do I reset this number or this alert?
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Feb 17, 2010
Why are my recieved sms messages an hour behind my acual time zone? My send messages show the actual time, however, when I recieve a message from someone in the same time zone its always an hour behind.
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Jul 30, 2010
Since last week, after I recieved an "event reminder" e-mail from a co-worker, I can NOT get the 1 new message symbol off of my phone. I have gone through ALL of my message folders for days now. I have pulled the battery 5 times. The stupid yellow message symbol with the number 1 WILL NOT GO AWAY! I don't know what to do.
Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it on "vibrate" it makes sounds!
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May 10, 2010
I just received the "white screen of death" with the new operating system for my tour. I had to go to the Verizon store just to get access to my phone. After rebooting my phone told me that I had 35 new texts and a number of unread messages. I have tried everything short of deleting all of my messages. Does anyone know how I can fix this problem?
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Jan 22, 2010
Every time I try to use an app that requires the internet, one of two messages constantly pop up, sometimes even both. I have the application permissions set to allow. One message is, "The application slacker_radio has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy." I can only click 'ok' after that. The other message is, "The application (any one of them) has requested a http connection to (whichever site it uses)" Then is has choices: 'Do not ask for http' and 'Do not ask for http to (whichever site it uses)' The second choice is checked by default. I've tried checking both and either box singely. Again, all the application permissions are set to allow for these apps. I've tried Slacker, Poynt, Scoremobile, Weatherbug, and . I didnt bother trying any other app.
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Jun 6, 2010
I have an envelope that indicates I have two new messages but I do not. I verified all my message were read, non unread. I did a battery pull twice and it still will not go away.
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Apr 15, 2010
Got a Tour last month, upgraded to new 5.0.0.whatever software with Verizon, started having phantom new messages.I tried everything--battery pull, searching "unopened only" messages, I even wiped my entire phone and reloaded everything.
Nothing worked and Verizon gave me a new phone but two days later, I'M HAVING THE EXACT SAME PROBLEM!!Does anyone know how to fix this issue?
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Jan 28, 2010
My call log shows missed calls, but never tells me I have a new voicemail, nor is there any icon on the screen that indicates there is a new voicemail waiting. Can someone please tell me how to get notified that I have new messages? Presently I'm having to call my voicemail just to see if there is a message.
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Apr 21, 2010
I have an unread message icon that cannot be deleted. This has only started happening since I downloaded the newest VZW 5.0 patch. I know this thread has been done for multiple reasons but I have tried all the normal fixes.
*Mark all prior unread.
*Search saved
*Multiple battery pulls
*etc etc etc
None of this is working. Anyone know of any other fixes?
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May 26, 2010
We have a BES BB user (9630 v5.0) who is not able to file a messages. When the user opens a message and then does option on that message, the "File" option is listed as an option.Also, when the user goes and views folders, no folders are available...Usually the outlook folder structure is synced downUser is reconciling just fine and everything in BB manager looks good. Carrier sent user a new phone thinking it was the device but user is having same issue with new BB as well. Thus, why they have contacted the BES Admins.
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Sep 4, 2010
On my home screen i have the icon showing on top saying i have 1 message.But i have no messages of any sort. No Emails, No I.M.'s, No BBM's, No SMS or MMS, No Facebook or MySpace.i have checked and double checked all of the above mentioned. I have turned off phone. i have removed battery. i have done the *228 update.
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May 13, 2010
I have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.
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Jun 13, 2010
When I upgraded to BB OS 5.0 I now have my message indicator default is 10 unread messages. I have gone into SMS, Email, missed calls and have asked to have all messages marked as prior read and it doesn't go away.
so if my day starts with 10 messages marked as unread and I get new ones thru the day it goes up and as I read these messages it goes down BUT never goes below 10.
If I have to reboot due to an app upgrade It may go up, not always but sometimes, I am now @ a steady 14 unread messages according to my message indicator. I really have NO unread messages
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jan 4, 2010
I have the BB Tour for Verizon. I am pretty new owner of a BB. I have never had one before so I am not sure how to get the new message indicator off the top of my home screen. The thing is I don't have any new messages. I had deleted all the messages in all of the folders. I did a battery pull and it still won't turn off.
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