BB Tour 9630 :: Upgraded OS - Missing 1 Contact Folder - Sync Only Contacts
Jun 20, 2010
I have a Tour & did an OS upgrade through Wireless Update. I had 3 folders in Contacts(top of each contact had three different sync references). Looks like there is 2 of the folders and missing one. How can I set up Blackberry Desktop to sync with one of the missing folders and just get the contacts that that folder or "sync" description?I guess I need to know where and how to find the one folder as well.I do not know if folder is right term. On my contacts the top says "Synchronize Using: Unknown" or Synchronize Using: Desktop". I know there was a third and can not remember the heading.I just need those contacts in that sync.Hopefully I am communicating this correctly.
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Apr 14, 2010
Updated my Blackberry software to v5.0 on my Tour 9630 and now I'm missing my AOL email folder. Now receiving my emails in my messages folder. Does anyone have a solution to getting my AOL email folder back and getting my emails sent there as well. I've tried a couple things with no luck!
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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May 19, 2010
I swear that as soon as the new Windows 7 Series phones come out, I am smashing the BB Tour.I have had this phone for about 8 months or so. I have a paid MSN email address. I use Outlook on my PC and need Outlook Connector to sync it (Outlook) to my email, contacts, and calendar.(that's a whole different rant there- why do I need special software to use a MS email account when it (Outlook) doesn't need it for gmail, yahoo, or another?)For whatever reason, the Tour will not sync ANYTHING with Outlook. The (**bleep**)Desktop Manager is no help as it doesn't recognize ANYTHING from Outlook- not email, not calendar, not contacts, etc.I am under the impression that somehow Outlook Connector messes things up. Fine. Whatever. I setup a MS Exchange email account and got it up and running, both on the PC and on the phone.Still nothing works. Oh sure my emails come through, but that's it. my contacts list doesn't sync, my calendar has zero events/tasks/appointments on it (it does but the phone doesn't think so). Hell, when I am in the calendar, the ability to wirelessly sync is grayed out.When I installed the DM, I selected the option to use a personal email address and that doesn't work. So I uninstalled and reinstalled and chose a work email address, but of course, no one tells you how to activate the damned phone to do this. And what's more, when the DM starts, it keeps reporting:"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."Well guess what? Outlook IS the default email client.Of course, RIM blames Verizon, who blames, MS, who blames the others. We all know how it is.
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Aug 30, 2010
I have a BlackBerry Tour on a local CDMA carrier.They recently posted the download that allowed me to upgrade from OS 4.7 to 5.0.0.624. The upgrade appeared to go smoothly and I am back in business with OS 5. The only (BIG) issue is that I have lost the ability to tether. I used to be able to tether via bluetooth with Windows DUN using #777. Now when I attempt to connect I get:Error 678: The remove computer did not respond
I am able to connect to the phone via bluetooth and Sync via BB DM. I can also query the bluetooth modem via control panel.Any suggestions? Has my ISP finally cut off tethering? Is it an OS issue?The only option that I can see is to downgrade back to OS 4.7 unless anyone has any suggestions.
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Jan 2, 2010
So I just upgraded to 5.0 and I noticed if I go into my address book, and click the blackberry button and select send SMS to someone it pulls up a blank sheet but no text bar and sometimes it brings me to Messages.
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Jan 18, 2010
I just upgraded to 5.0.0.419 on the Tour. I had to use the AppLoader because the desktop manager wouldnt work. I have done this many times with my storm and everything seemed to go well. I turned on my phone and it started like usual but all my information is gone. My contacts, messages, applications, everything. It did not back up any of the stuff before upgrading, but when i went to put an old back up on my device it asked if I wanted to override all the stuff that's already on it (1100 text messages, 100 contacts, 500 emails, etc.)So it seems like the stuff is on my phone, but i cannot find it.
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Feb 17, 2010
I am new to BB and have a Tour 9630.After "upgrading" my OS yesterday the former "standby" (mute) button no longer works.I tried to find a place to assign "standby" mode to the left or right shortcut key but no luck.Also, I noticed my Opera browser is significantly different (and more annoying) because clicking the trackball goes back.
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Jan 14, 2010
I've had my tour for about 5 months now and i havent had any major problems with it....until today. it was running a little slow so i decided ill delete some old text messages. while i was deleting them my BB froze so i turned it off and once i turned it on an error message came up, i dont remember what it said exactly and then i looked at my sms and email folders and it doesnt show me anything in them and i know there is stuff in them. but when i look at my individual sms inbox i can see everything and all my new texts. so how do i get all that stuff to show up normally again?
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Mar 18, 2010
my BB Tour stopped recognizing the contact alerts I set up. Verizon the cell carrier wasn't any help. I have deleted and reset. Shutdown the phone including disconnecting the battery-nothing helps. Does anyone know how to fix? Phone is a week old-New.
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Jan 8, 2010
i have a question that's probably very obvious to most of you. i just got the tour and it's my first blackberry. i was wondering if there is a way to get the sms messages icon on my home screen (i think that's what it's called). i'm sorry if this has been answered 100000 times, i did try and search!
i have another question, i thought that there was a Internet application for the tour or something. if there is how can i get it?
also when you are typing a message is there any way to type in all caps? on my old phone i used to just push shift twice but it wasn't a blackberry. again probably really obvious but i couldn't find it in the manual.
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Jul 27, 2010
I am wondering what is the advantage or necessity of having the Message folder when it appears that it is more or less a duplicate of what is in your email folder. Is there some purpose or advantage to having this folder that I am missing?
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Mar 18, 2010
I moved many of my most-used business apps to the Tools folder, then, while trying to move it I accidentally deleted it. Where did all the apps go and how do I get them back, or can I restore the old folder? The online message says the apps are moved to the bottom of the home screen but my home screen doesn't have any apps, only folders.
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Feb 10, 2010
I updated my OS to 5.0.0.484 with no problems, except one...my personal email folder is now gone and I can't figure out how to get it back. Email itself is working fine and new mail showing up in the default 'Messages' folder, but I want to have my personal email folder back.
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Jan 17, 2010
Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.
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Sep 16, 2010
I have a BB Tour and am running OS v5.0.0.662. I would like to have a folder on my home screen that shows ONLY MMS messages, not SMS with MMS. I have searched this forum and Google but have run out of patience. I see plenty of solutions to separate email messages from SMS/MMS, but this is not what I want to do. I know that I can go into View Folder and navigate to the MMS Inbox folder, which shows only MMS messages. So, how can I get a shortcut to this on the home screen?
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Feb 4, 2010
I just realized since I updated to .419 that my saved messages folder has disappeared. Any ideas where it went?
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May 28, 2010
Somehow or another the complete picture folder on my memory card has become hidden and I can not unhide it! I go to the "files" application and get to my memory card location, click the BB button, show hidden and there my picture files is. When I highlight it, click the BB button and go to properties to unhide it, the hidden with the "check" is a dull gray meaning I can not unhide the file. I have tried unhiding the file with my sync cable on my laptop... can't locate the file. Pull memory card...no luck. Battery pulled... no luck. There has got to be a way to unhide the folder.
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Apr 30, 2010
I had created a folder for some of my pictures on my phone and accidentally made it hidden. How do I make it so I am able to see it again? I've tried pretty much everything from options in imaging to settings.
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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Aug 6, 2010
I've entered a pre-paid SIM card and can't read the phone book on my TOUR, i dont even have the option to retract them from the card to the phone when i go to the menu. Although I can make and receive calls with no problem.Did u guys have to do something special prior to entering the card?
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Apr 20, 2010
I dropped my BB tour in the water over a week and half ago. I have a JVM error 102 on a black screen that I have to strain to read. I have already gotten a replacement, but is there a way to bypass this error and get the contact info off of the phone?
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Apr 20, 2010
I had the sotweare problem that everyone has been having lastley yesterday an i couldt fix it in anyway and today i was like wat the heck let me give it another try to i plug my phone in the computer open desktop manager (5.0) an i pressed aplication loader and update softwear an it had some new 5.0 (i already was using 5.0) so i clicked on it and it reset my phone and now it works perfect but im missing my browser.
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Jan 11, 2010
I upgraded to BB App World to 1.0.35 my BB 9630 Tour from US Cellular running v5.0.0484. I have looked in the downloads folder, the apps folder, and every other folder I have on my phone just for GP for that matter but can not find the BB App World Icon. Under the Apps it says that it is installed. I have removed and reinstalled several times and done a battery pull VS a restart more than 10 times. The only thing I have not done is format the phone.
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May 5, 2010
I updated my Blackberry Tour 9630 today via the BB Desktop Manager for Macs. It backed up and restored most of my data correctly except for my MemoPad and 3rd party applications. When I go to the app loader it only lists the 3rd party apps and not the MemoPad or any other apps on my phone. Anyone have a suggestion?
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Apr 2, 2010
Did they do away with it, or is it just me? Can anyone tell me where to find it or how to get it back? It is no longer in my Applications folder where it used to be, and can't find it anywhere else. I used this feature alot!
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Apr 6, 2010
I just upgraded to 5.0.1 and aside from everything being rearranged and additions of apps I didn't need, my memopad which had a whole lot of important information seems to have disappeared entirely.
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Jun 11, 2012
I updated the BB Bridge today and after the reboot there is no Bridge icon on my verizon tour 9630. I was working just fine before the update and now nothing. I have rebooted, deleted, reinstalled, look in all the folders, etc.
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Jan 12, 2010
I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!
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Feb 6, 2010
I upgraded Messenger and now there is no icon on my desktop or anywhere in my list of icons. The program is functional. I can receive IMs. I just can't initiate any because I have no icon.
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Jul 17, 2010
I just bought a Tour used. I havent activated it yet but through my laptop I installed all my info (contacts etc..) through the desktop manager. The service provider is Sprint. I have noticed that there are some apps/icons missing from the menu. Most importantly there is no web/internet icon/app and no BlackBerry app world icon/app. There are also others missing, Pandora, Sprint Nav, Sprint TV and a few others. These I am pretty sure I can download for free, but what about the web and app world? Why are they missing? Is it because the phone is not activated yet?
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