BB Tour 9630 :: Upgraded To .419 : Unable To Find Backup Data
Jan 18, 2010
I just upgraded to 5.0.0.419 on the Tour. I had to use the AppLoader because the desktop manager wouldnt work. I have done this many times with my storm and everything seemed to go well. I turned on my phone and it started like usual but all my information is gone. My contacts, messages, applications, everything. It did not back up any of the stuff before upgrading, but when i went to put an old back up on my device it asked if I wanted to override all the stuff that's already on it (1100 text messages, 100 contacts, 500 emails, etc.)So it seems like the stuff is on my phone, but i cannot find it.
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Jan 2, 2010
So I just upgraded to 5.0 and I noticed if I go into my address book, and click the blackberry button and select send SMS to someone it pulls up a blank sheet but no text bar and sometimes it brings me to Messages.
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Aug 30, 2010
I have a BlackBerry Tour on a local CDMA carrier.They recently posted the download that allowed me to upgrade from OS 4.7 to 5.0.0.624. The upgrade appeared to go smoothly and I am back in business with OS 5. The only (BIG) issue is that I have lost the ability to tether. I used to be able to tether via bluetooth with Windows DUN using #777. Now when I attempt to connect I get:Error 678: The remove computer did not respond
I am able to connect to the phone via bluetooth and Sync via BB DM. I can also query the bluetooth modem via control panel.Any suggestions? Has my ISP finally cut off tethering? Is it an OS issue?The only option that I can see is to downgrade back to OS 4.7 unless anyone has any suggestions.
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Feb 17, 2010
I am new to BB and have a Tour 9630.After "upgrading" my OS yesterday the former "standby" (mute) button no longer works.I tried to find a place to assign "standby" mode to the left or right shortcut key but no luck.Also, I noticed my Opera browser is significantly different (and more annoying) because clicking the trackball goes back.
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Jun 20, 2010
I have a Tour & did an OS upgrade through Wireless Update. I had 3 folders in Contacts(top of each contact had three different sync references). Looks like there is 2 of the folders and missing one. How can I set up Blackberry Desktop to sync with one of the missing folders and just get the contacts that that folder or "sync" description?I guess I need to know where and how to find the one folder as well.I do not know if folder is right term. On my contacts the top says "Synchronize Using: Unknown" or Synchronize Using: Desktop". I know there was a third and can not remember the heading.I just need those contacts in that sync.Hopefully I am communicating this correctly.
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Mar 2, 2010
Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Aug 30, 2010
My tour likes to just stop working every once in a while. Case in point: on long drives through the country, i'll be listening to pandora for 4 hours straight then all of a sudden it will stop loading. then i'll notice that teh web browser wont load websites, ubertwitter wont load, facebook wont load, etc etc. The only thing that makes everything work again is to do a battery pull but of course this gets old.Anyone know what the problem is here or anything? I feel like maybe i'm using "too much data at one time" but in all honestly I dont think that's right.
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Feb 5, 2010
I accidentally chose "hidden" when I was looking at a picture and now I'm not sure how to find.
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Feb 17, 2010
Im trying to download the 5.0 OS for my blackberry but im with verizon . how do i find the vendor.xml file when trying to download it from sprint ?
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Oct 3, 2012
I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'
Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?
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Mar 3, 2010
Messing around with my Tour and I see there's an option for SIM Address Book. What's it used for and how do I copy my entire contact list over to it?
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Jul 14, 2010
Anyone who owns a Blackberry, not just the Tour 9630.Like anyone who loses their phone (or has it stolen, as was mine), your contacts are invaluable, (and I am self-employed!). So, I don't necessarily need the phone, but the contact information. My most recent (and 1 of only a few) backups occurred on June 17, 2010. However, I cannot read the information. On the screen titled "Backup and Restore", all of the databases are in a faint, light gray text. Under, it says something about that they cannot be restored because they have been configured for wireless synchronization or wireless backup, but this doesnt' make sense since I backed them up a few weeks ago.
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Jul 14, 2010
Like anyone who loses their phone (or has it stolen, as was mine), your contacts are invaluable, (and I am self-employed!). So, I don't necessarily need the phone, but the contact information. My most recent (and 1 of only a few) backups occurred on June 17, 2010. However, I cannot read the information. On the screen titled "Backup and Restore", all of the databases are in a faint, light gray text. Under, it says something about that they cannot be restored because they have been configured for wireless synchronization or wireless backup, but this doesnt' make sense since I backed them up a few weeks ago
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Jan 17, 2010
Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.
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Apr 1, 2010
my phone tried to upgrade to 5.0 OTA today and it got all messed up. Long story short, it auto reverted back to 4.7, but a bunch of my settings were changed, and the very annoying problem of my BBM Group calendar being my default returned, so I decided to wipe the handheld entirely. Before I did so, I created a backup file using Desktop Manager in case anything went wrong.
So I wiped the phone, upgraded to 5.0 via DM, and then re-configured all my settings, 3rd party apps, etc. The only things I am missing now are my memos and task list items, which are contained in the aforementioned backup file. I'm afraid to do a complete restore on my phone using this file because some settings I don't want may get restored...so is there a way to just restore the memo and task list data contained in the backup file to my phone? I messed around w/ DM a little bit and wasn't able to figure it out, but then again I don't use DM too often, so I'm hoping you guys know something I don't.
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Sep 27, 2011
there i was jus wondering if you could assist me in unlocking the data on my blackberry tour 9630 smartphone
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Apr 6, 2010
On my Pearl, when typing, it would complete the word with suggestions. This was controlled by language preference, but I can't find that option on my Tour. I'm trying to save steps in typing texts and emails.
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May 27, 2010
How can I see how many GB's of data I have used for the current month on my Tour?
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Mar 12, 2010
I can't find the "blackberry attachment service" file in my application list can I download one? I also looked in Options / Advanced Options / Modules, And don't have "net_rim_bb_attachment" file? How do I proceed from here?
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Jul 1, 2010
So I did this tutotrial on how to update my blackberry tour without a PLAN LINK: How To: Upgrade BB With(out) a Data plan! - BlackBerryForums.com : Your Number One BlackBerry Community and on top of that my blackberry is DISCONNECTED at the moment because i will be Flashing my sprint bb tour to metro pcs. and i saw a comment that said the browser would be gone.
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Feb 9, 2010
I tried a search with no luck.On the device or in desktop manager, how can I view the all the folders on the tour? I can't figure out how (probably a stupid question).Also, i created a sheet to go file on the tour and want to transfer it to my computer. I see no options in desktop manager how to do it. I am using a trial preium version of sheets to go on the bb.
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Nov 15, 2011
Verizonwireless sent me a link to Blackberry program to backup my data from Tour 9630. I failed to realize that it is only for contacts. I connected it to my MacBook Pro. In the process all my "Notes" and "tasks" got deleted and new OS2 got installed in my BB. I tried "Restore" button. I only retrieved "Contacts" and "Schedule". how to recover the "Notes" and "tasks?"
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Nov 8, 2012
Can i recover my mms from my old backup without deleting my current data?
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May 4, 2014
I'm having trouble with using the backup from my previous Iphone 5S to my new HTC One M8.
I have made several backups and using Itunes I am always able to make a complete restore.
I am on a macbook air. The newest Itunes version.
But using HTC Sync manager I am only getting to the point: Transfer and Backup, Iphone, getting started. I only get the message We cannot find any backup of your Iphone in Itunes.
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Aug 1, 2010
I have just recieved an unlock code for my Blackberry Tour 9630, and noticed that when i turn off all network connections and go to Options>Advanced Options>Sim Card and type in MEPD nothing comes up telling me the status of my device i then type in MEP2 and still nothing. I have done it with and without the sprint sim card, i have also done a couple of battery pulls thinking that may fix the problem but no deal. Although when it does have the sim inside of it it says "SIM card: Security Disabled" I have driphters v12.1 hybrid, anyone think that may have an effect? i will go ahead and attach photos of the screen with and without the Sim.
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Jan 25, 2010
I ran over my Blackberry Tour, rendering the screen unusable.
I can access the device from Desktop Manager, and I can run exe.Autoloader/factoryreset from the Windows command prompt.
However, this does not remove the Verizon phone number from the device. Verizon won't work with the phone because the screen is cracked.
What's the correct way to wipe the Verizon data from the command prompt?
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Jan 18, 2010
why does my camera not zoom? the "+" is there but when i use the track ball to zoom, nothing happens
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Jan 24, 2010
I spent 4 hours on the phone today with Verizon trying to figure out why only certain emails come to my device. I've updated the service books, tables, deleted my email account, created a new one, books and tables again, pulled the battery, everything. Nothing seems to work.I was getting all my emails last week and over the weekend I've just started to get only a few (call it 2/7 on average). Can anyone help me with what is going on?! This is very frustrating and the Verizon guys are about as helpful as rocks.
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Jun 7, 2012
I have a blackberry tour 9630 which I bought online. I am in South Africa, so the network I am currently using is Vodacom. The phone is on Verizon network am able to activate my Blackberry Internet Services, but these however, do not work. I am unable to use the Internet or use Blackberry messanager.Vodacom says that they do not support this phone therefore dont have the settings. Is anyone able to assit me or give me advice of how to activate and have a fully functional Internet and Blackberry messenger services?
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