BB Tour 9630 :: Saved Messages Folder Has Disappeared

Feb 4, 2010

I just realized since I updated to .419 that my saved messages folder has disappeared. Any ideas where it went?

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BB Tour 9630 :: Missing Email Folder After Update / AOL Going To Messages Folder

Apr 14, 2010

Updated my Blackberry software to v5.0 on my Tour 9630 and now I'm missing my AOL email folder. Now receiving my emails in my messages folder. Does anyone have a solution to getting my AOL email folder back and getting my emails sent there as well. I've tried a couple things with no luck!

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BB Tour 9630 :: Saved Text Messages

Jan 26, 2010

I was wondering if upgrading your OS will delete all of your text messages, including those that you marked as saved?

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BB Curve :: Transfer Saved Messages From The "Saved Messages" Folder To A Memory Sd Card?

Aug 8, 2010

Is it possible to transfer my saved messages from the "Saved Messages" folder to a memory sd card? Im thinking about upgrading my phone but have alot of saved important messages I dont want to loose.

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BB Tour 9630 :: Missing Feature / Edit Folder On Tour Desktop

Feb 10, 2010

After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.

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BB Bold :: Saved Messages Folder - Red X Next To Each Email

Nov 2, 2012

The messages in my Saved Messages folder now have the message status "Mailbox couldn't find original message, if forwarding or replying please resend the message" so that there is now a red X next to each saved message. I can still open each email to read it, but the attachments (all .jpgs) are not opening - all timeout for sending request.

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BB Tour 9630 :: SMS Folder?

Jan 14, 2010

I've had my tour for about 5 months now and i havent had any major problems with it....until today. it was running a little slow so i decided ill delete some old text messages. while i was deleting them my BB froze so i turned it off and once i turned it on an error message came up, i dont remember what it said exactly and then i looked at my sms and email folders and it doesnt show me anything in them and i know there is stuff in them. but when i look at my individual sms inbox i can see everything and all my new texts. so how do i get all that stuff to show up normally again?

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BB Tour 9630 :: SMS Folder On Homescreen?

Jan 8, 2010

i have a question that's probably very obvious to most of you. i just got the tour and it's my first blackberry. i was wondering if there is a way to get the sms messages icon on my home screen (i think that's what it's called). i'm sorry if this has been answered 100000 times, i did try and search!

i have another question, i thought that there was a Internet application for the tour or something. if there is how can i get it?

also when you are typing a message is there any way to type in all caps? on my old phone i used to just push shift twice but it wasn't a blackberry. again probably really obvious but i couldn't find it in the manual.

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BB Tour 9630 :: Message Folder?

Jul 27, 2010

I am wondering what is the advantage or necessity of having the Message folder when it appears that it is more or less a duplicate of what is in your email folder. Is there some purpose or advantage to having this folder that I am missing?

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BB Curve :: Saving Text Messages In Saved Items Folder?

May 26, 2010

Can you save text (sms) messages in the 'saved' folder? And if you can how do you do it as I cannot see an option anywhere to 'save' them!

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BB Tour 9630 :: Accidentally Deleted App Folder

Mar 18, 2010

I moved many of my most-used business apps to the Tools folder, then, while trying to move it I accidentally deleted it. Where did all the apps go and how do I get them back, or can I restore the old folder? The online message says the apps are moved to the bottom of the home screen but my home screen doesn't have any apps, only folders.

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BB Tour 9630 :: Email Folder Gone After 5.0.0.484 Update

Feb 10, 2010

I updated my OS to 5.0.0.484 with no problems, except one...my personal email folder is now gone and I can't figure out how to get it back. Email itself is working fine and new mail showing up in the default 'Messages' folder, but I want to have my personal email folder back.

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Nokia :: N97 - Phone Froze While Sending SMS / All Saved Messages Disappeared

Jan 5, 2010

I have had a lot of issues with the N97 and on the dawn or ordering a replacement, this happened: The phone froze whilst trying to send a message, so I turned it off and back on. The message was still in the Outgoing box and did send after all, however, all messages in the Inbox, the Sent box, personal folders, etc. have all disappeared!

Now, my phone stored a lot of business messages with important information as well as many personal messages with a lot of emotional attachment. No other data disappeared, contacts and calendar entries are all there!

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BB Tour 9630 :: Microsoft Programs Disappeared With New OS

Apr 4, 2010

I installed the 5.0 OS today and now I no longer have Notes, and the Microsoft programs. Is this supposed to happen or did I do something wrong? For the most part the installation went smoothly. Only thing that didn't go through were my BBM contacts. Only one was saved in my contacts.

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BB Tour 9630 :: Cant Find Email Folder After Upgrading To .419?

Jan 17, 2010

Well I have had my blackberry tour for almost a week and i put the OS5.0 .419 tonight. so far so good, but i have my regular message folder, but there is no email folder and i went and setup my email ont he phone but there is no foler that i can find to actually read them in. its not evn getting any of my email cuz i sent one to the registered address. its not abig deal as it did drive me nuts getting all my emails on it, when i only check email when im away from home on my phone. i can always log on line to do it thru the phone, its just buggin me. i had the htc touch pro before this, and the blackberry so far is a love hate thing.

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BB Tour 9630 :: MMS Inbox Folder On Home Screen?

Sep 16, 2010

I have a BB Tour and am running OS v5.0.0.662. I would like to have a folder on my home screen that shows ONLY MMS messages, not SMS with MMS. I have searched this forum and Google but have run out of patience. I see plenty of solutions to separate email messages from SMS/MMS, but this is not what I want to do. I know that I can go into View Folder and navigate to the MMS Inbox folder, which shows only MMS messages. So, how can I get a shortcut to this on the home screen?

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BB Tour 9630 :: Unhide A Hidden Picture Folder

May 28, 2010

Somehow or another the complete picture folder on my memory card has become hidden and I can not unhide it! I go to the "files" application and get to my memory card location, click the BB button, show hidden and there my picture files is. When I highlight it, click the BB button and go to properties to unhide it, the hidden with the "check" is a dull gray meaning I can not unhide the file. I have tried unhiding the file with my sync cable on my laptop... can't locate the file. Pull memory card...no luck. Battery pulled... no luck. There has got to be a way to unhide the folder.

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BB Curve 8300 :: Moving Saved Messages Back To Main Message Folder

Jan 4, 2010

I accidentally saved a bunch of messages that I want to move back to the main message folder, but I can't see a way to move even 1 message back, let alone doing a group move.

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BB Tour 9630 :: Hidden Pictures Folder - Unable To Unhide

Apr 30, 2010

I had created a folder for some of my pictures on my phone and accidentally made it hidden. How do I make it so I am able to see it again? I've tried pretty much everything from options in imaging to settings.

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BB Tour 9630 :: Verizon Tour Recieving Double MMS Messages

Jun 10, 2010

So this all started about two weeks ago. Every time i get a mms message from someone i get it first about 5-10 min after they send it, then again about 1-3 hours after they sent it. Ive tried several battery pulls, with no luck. Im running 5.0.0.591 (I know it has problems, but I couldnt get the Sprint upgrade figured out )

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BB Tour :: Find All Of Saved Text Messages?

Sep 18, 2011

find all of my saved text messages. Where do I find them in my phone after they've been saved?

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BB Tour 9630 :: Upgraded OS - Missing 1 Contact Folder - Sync Only Contacts

Jun 20, 2010

I have a Tour & did an OS upgrade through Wireless Update. I had 3 folders in Contacts(top of each contact had three different sync references). Looks like there is 2 of the folders and missing one. How can I set up Blackberry Desktop to sync with one of the missing folders and just get the contacts that that folder or "sync" description?I guess I need to know where and how to find the one folder as well.I do not know if folder is right term. On my contacts the top says "Synchronize Using: Unknown" or Synchronize Using: Desktop". I know there was a third and can not remember the heading.I just need those contacts in that sync.Hopefully I am communicating this correctly.

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BB Tour 9630 :: Phone Numbers Disappeared / All BB Contacts Are In Gmail Account

Jun 7, 2010

Strange issue with my BlackBerry contacts. Nearly all of my phone numbers disappeared and I panicked immediately. I came to realize that this happened when I added a new Gmail account to my Blackberry. Not sure if the new Gmail Sync had anything to do with it, but I found that all of my BlackBerry contacts are NOW in Contacts when I log into Gmail on the web. And the contacts that I do have in my phone happen to be all email addresses (mostly no numbers, but some) that were previously all saved in my web Gmail. It's like they just switched places.

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BB Tour 9630 :: Gmail E-mail Showing Up In Inbox / Won't It Show Up In Separate Folder?

Jan 12, 2010

I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!

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BB Tour :: Download Saved Text Messages For Evidence Purposes?

Jul 6, 2011

I need to download my saved text messages for evidence purposes. how to do it?

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BB Tour 9630 :: Contacts In Address Book Disappeared On Adding New Email Account

May 13, 2010

I think about 90% of my contacts in my address book on my Tour had all of a sudden disappeared. Yes, I didn't do anything and it's gone! Well this is what happened. I added a new email account to my BB and it was "activating" the email account. There was also a new icon that showed up while "activating". After about 20 minutes it's done "activating" and the icon was gone. So I thought everything was fine and dandy. The next day, I was told that my windows live account kept on signing in and out on it's own every few minutes. I made a call using speed key and there was no name for the number (the call did go through though). So I went to my address book and saw that 90% of my contacts had disappeared. That's what happened. I did not do a back up before I added a new email account to BB.

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BB Tour 9630 :: Why Does Messages Icon Take To Missed Calls List / Not SMS Messages?

Apr 3, 2010

Why does my messages icon take me to a missed calls list and not my SMS messages? To get to SMS I have to "view folders". Please tell me there is a quicker way.

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BB Tour 9630 :: After Upgrade Trouble With Receiving Text Messages And MMS Messages

Jul 1, 2010

hello, I just upgraded my phone to the .732. Everything went smoothly during the upgrade, ever since then I have been having trouble with receiving text messages and MMS messages. I have gone to 3 sites for free ringtones have sent the ring tones to my phone, I have not received anything. I also have setup google voice and I am not getting any text messages from people tht text my google voice number.

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BB Bold 9700 :: Don't Have A "Saved Messages" Folder

Aug 8, 2010

I want to be able to save an entire threaded text conversation, looked up the forums, the closest i could find is this? I am on 5.0.0.732 with Verizon, and when I go into a string of text messages if I go into the last message and then click the bb menu button and choose Save, the entire conversation is saved in my "Saved Messages" folder. I just did it to test and it worked fine. Now, I don't have a "Saved Messages" folder. If i do what the person above said, Menu>View Folder I get the following folders listed:
SMS Conversations
SMS Inbox
SMS Outbox
SMS SIM Card Inbox

The Inbox and outbox contain the respective "sent" or "received" messages, the card inbox is empty and the Conversation folder contains the whole threaded conversation. If i go into SMS Conversation folder and go Menu> Save, then i get a window saying "Marking message as saved".

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BB Tour 9630 :: Not Able To Get New Messages

Jan 18, 2010

I just got a new tour from verizon to replace my original tour that had trackball issues. I did the device switch with DM and everything seemed to copy over just fine with one exception. I keep getting new messages (both email and sms) and the top bar is showing that I have 6 new messages but they are not actually showing up in my messages.

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BB Tour 9630 :: BBM Group Does Not See Messages

Jan 9, 2010

I can see everything the group does but noone sees me.They were able to see my messages before I did a software upgrade to version 4.7.1.61. I've done a couple of battery pulls and they are not working.

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