BB Tour 9630 :: Contacts In Address Book Disappeared On Adding New Email Account
May 13, 2010
I think about 90% of my contacts in my address book on my Tour had all of a sudden disappeared. Yes, I didn't do anything and it's gone! Well this is what happened. I added a new email account to my BB and it was "activating" the email account. There was also a new icon that showed up while "activating". After about 20 minutes it's done "activating" and the icon was gone. So I thought everything was fine and dandy. The next day, I was told that my windows live account kept on signing in and out on it's own every few minutes. I made a call using speed key and there was no name for the number (the call did go through though). So I went to my address book and saw that 90% of my contacts had disappeared. That's what happened. I did not do a back up before I added a new email account to BB.
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Jun 7, 2010
Strange issue with my BlackBerry contacts. Nearly all of my phone numbers disappeared and I panicked immediately. I came to realize that this happened when I added a new Gmail account to my Blackberry. Not sure if the new Gmail Sync had anything to do with it, but I found that all of my BlackBerry contacts are NOW in Contacts when I log into Gmail on the web. And the contacts that I do have in my phone happen to be all email addresses (mostly no numbers, but some) that were previously all saved in my web Gmail. It's like they just switched places.
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Feb 13, 2010
So I added a new gmail email address to my phone but by accident, when prompted told it to synch my contacts with that account. The first thing it did was import all the contacts to my gmail address book, on gmail.com, effectively erasing most of them from the phone. I took it into the t-mobile store and the guy somehow managed to recover about 1/3 of the contacts. So when I took it home, I deleted that email address and just plugged it into my computer and re-synched the contacts from my address book. However, whenever I look in my address book on the blackberry now, at the top of a contact it says "Sychronize using: emailaddress@gmail.com" (Obviously insert the email address I used). But that email address is no longer on my phone, so how is it synched with that? It also I think it is creating problems with synching up my facebook contacts as their pictures no longer show as icons on my phone. It's a minor problem, and seems to be a software issue, but is there any way to completely un-sych my contacts from this deleted email address?
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Jun 9, 2010
I don't know how it happened but when I was composing an SMS message I noticed that I have the same contact twice with the same numbers. Some of the contacts are just copies and some have a facebook name on it. I have tried deleting and reinstalling facebook but the issue is still there. My question is: is there I way I can quickly delete all this duplicate contacts without doing it one by one?
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Mar 3, 2010
Messing around with my Tour and I see there's an option for SIM Address Book. What's it used for and how do I copy my entire contact list over to it?
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Jul 29, 2010
I'm a college student and the main email i use is the email i have been given by the school. once i first purchased my blackberry i set up that email account but it never would work. Is it just not possible to use an "edu" address or am i doing something wrong?
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Nov 8, 2011
My address book shows my both my email contacts and my phone number contacts. I just want to view my phone ook contacts and not the emails. How can i change this?!
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Jul 13, 2010
I have a 9630 Tour from Sprint.when composing an email the address in the "TO" or "CC" won't auto populate anymore from addresses in my Address Book. I'm sure this must be an easy solution but I'm at a loss and don't even know how it began.
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Jun 9, 2010
It worked fine for the first 10months ... Now blammo, nadda!When I type an email (compose new, reply or forward), my email addresses from my contacts now longer auto-magically auto-fill. It doesn't matter what category the contact is from. I've tried alt "rbld" in the contacts. I've restarted about 15times over the last week, even with the almighty battery pull. I've tried re-syncing multiple times. I've removed and re-installed my email accounts. I've spent more time trying to fix it than typing in the dern addresses at this point, it's just so blastedly inconvenient and time consuming with my excessive emailing for work. I'm ready to try a stick dynamite attached to the phone, but thought it was a lil extreme, so I'm asking for help first...
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Jan 25, 2010
I've searched and just been finding flame war threads about people arguing rather or not the official MTS release is the same as the leaked.BUT for us Sprint users, can anyone confirm the activation email bug is NOT happening on the new official MTS .419 release?
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Feb 9, 2010
My blackberry is setup with microsoft exchange email. All was working well until I upgraded to the Blackberry Tour.
Here is my problem:
Sometimes, but not everytime, when I try to REPLY to an email I receive an error message which says that the email contains an invalid email address. I have scrolled through all the email addresses contained in the reply and can confirm that they are in fact valid email addresses.
Things I have tried:
Battery pull
Renaming my own contact name
Eliminating custom email "aliases"
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May 3, 2010
Ever since I activated BES (so that I could sync email/calendar with my company's MS Exchange server), I have been experiencing a couple of email-related issues that I did not have previously:
1)When composing a new email or trying to add another contact to an existing email, when I type in the name of the person, the email address auto-complete function does not work. It does work when I am sending SMS, MMS, and searching through my Phone Book, but does not work in email for some reason. Even if I manually type in the correct email address, I do not have a option for the email. I can only reply to email or go through the Phone Book and selection the phonebook entry. I have done the phone book quickfix several times without any success.
2)My calendar events are not showing up in my BES email folder both sent or received calendar notices do not show up for some reason. I have re-sent the Service Books from BES a couple of times to no avail.
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May 9, 2015
I cant even add an email address to a contact in the contacts app because the only choice you have is a numerical keypad for adding data, despite the fact the contacts app gives the message "Add a Name or Number" in the phone app
How on earth can i add a Name with a Numerical keypad? Why do we have to have an email contact in the email app and a phone contact in the phone contact not unified in one contacts app?
Total proof that Sony does not think Innovative. Unlike Apple, which allows addition of facebook page, twitter, web address, emails.
A mere single contacts app should be the HQ for all forms of initiating communication with a known contact, but with Xperia and Android, it seems that you have to have to find Mr Smiths email address by going to email app, and his phone number by going to contacts app.
The stupidest thing about the Xperia is that the phone app says ""Enter Name or Number" but only allows you to enter a Number, and has no Keyboard to enter a Name!
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May 2, 2010
My schools email server went down the other day, and now it is back up. Between the process of it going down, i was no longer revieving emails on my phone, so I deleted the account in hopes to simply re-add it and be back in business.Now that I deleted it, im not able to re-add it. Go figure. Im putting my account and password in correctly, and usually it would just load onto my phone. Say I were to restore a prior backup when the email was working, will it be all set?What the heck am i missing this time?
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Apr 8, 2010
I can't seem to get rid of my email signature on my BES account. I previously had an 8830, and I could go into email settings and turn the sig on and off. I could change the wording, etc. It worked perfectly.
With my Tour, every time I send an email, I still have the signature that I created with the 8830. I can change the email setting labeled "Use Auto Signature" (don't remember what it was called on the 8830) to Yes or No, and it doesn't affect anything. If I select "Yes", and type in a new signature, it still uses the one I created on the 8830.
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Jul 25, 2011
My email contacts have disappeared from my curve, the telephone numbers of the same contacts have remained so I am puzzled as to what has happened.
I was on holiday in Fuerteventura last week and the provider was Orange which was automatically changed from usual 02 service.
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Jun 1, 2010
I recently upgraded to the Tour from the 8830 at work. My IT dept transfered all my information and there is a gmail email account icon, but the account doesn't work. I set it up again in the Email Setup section, but its not working. I removed what I did and the gmail icon is still there, but doesn't work. Can anyone help? My IT dept rep is an absolute ***** and has done nothing to help me with this problem besides telling me "well, I guess you just can't use Gmail on this phone", which is absurd since I could use it on the old one, so I know BB supports it.
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Jun 14, 2010
The Icons at the bottom on main screen are Messages, E-Mail (new account), E-Mail (old account), SMS and MMS, Contacts, and Calendar. I want the icon for the old E-Mail account deleted, permanently off my phone. Completely gone everywhere from the phone. Any info on this subject will be greatly appreciated.
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Mar 28, 2012
When I add a new contact to my IPhone 4s Address Book ("Contacts") it sometimes crashes if you enter all the information and tap "done". It doesn't crash if you first enter the first/last name - tap done - open the contact and edit it. After "Contacts" crashes the new entry is not saved.
It is very annoying especially if you are on the go or you ask the person 3 times for their contact details...
Info:
iPhone 4S, iOS 5.1
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Feb 26, 2010
Can I set up my Tour 9630 to auto-forward SMS Text messages to my email account; or, barring that, set it up where my email is notified that I have an SMS Text message on my BB?
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Jun 27, 2014
how do i get them back and i dont even have the option to create new ones!
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Apr 15, 2010
Contacts will autofill when I sent a sms or mms text but DO NOT autofill when I try to compose an email. In addition, if I type the email address out I am not given the option to "send" the email. So right now all I can do is reply to emails. Has anyone had this problem? This just started yesterday. I am running .591
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May 19, 2010
I swear that as soon as the new Windows 7 Series phones come out, I am smashing the BB Tour.I have had this phone for about 8 months or so. I have a paid MSN email address. I use Outlook on my PC and need Outlook Connector to sync it (Outlook) to my email, contacts, and calendar.(that's a whole different rant there- why do I need special software to use a MS email account when it (Outlook) doesn't need it for gmail, yahoo, or another?)For whatever reason, the Tour will not sync ANYTHING with Outlook. The (**bleep**)Desktop Manager is no help as it doesn't recognize ANYTHING from Outlook- not email, not calendar, not contacts, etc.I am under the impression that somehow Outlook Connector messes things up. Fine. Whatever. I setup a MS Exchange email account and got it up and running, both on the PC and on the phone.Still nothing works. Oh sure my emails come through, but that's it. my contacts list doesn't sync, my calendar has zero events/tasks/appointments on it (it does but the phone doesn't think so). Hell, when I am in the calendar, the ability to wirelessly sync is grayed out.When I installed the DM, I selected the option to use a personal email address and that doesn't work. So I uninstalled and reinstalled and chose a work email address, but of course, no one tells you how to activate the damned phone to do this. And what's more, when the DM starts, it keeps reporting:"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."Well guess what? Outlook IS the default email client.Of course, RIM blames Verizon, who blames, MS, who blames the others. We all know how it is.
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Feb 10, 2010
Do you know why on some web pages, "bookmarks" or "bookmark page" doesn't appear on the menu. I can't seem to figure out any consistence.
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Apr 14, 2012
How do I remove an address that doesn't show in my address book, but comes up when I email that person at another address?
Info:
iPhone 4
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Mar 1, 2010
I like my E72 but I have two problems that really annoy me.
1. In the past when ever I would write a new email I would get list of suggested email addresses in the "To" field. For example, if I would was to write the letter S I would get the email address of the people in my address book whose name starts with an S (sam, Sofia etc). for some reason this feature stopped working on my phone and I can't find how to make it work again. if I want to send an email I need to manually write the email address in the "To" field. The auto suggestion feature works perfectly on my wife's phone (an E72 with the same firmware - 22.007) but on my phone it won't suggest email addresses from my contacts.
2. Another problem is that my Gmail that is synced to the phone, through the Nokia Messenger server is locked on "hide emails older than 2 weeks". Now, I have hundreds of emails stored on my phone that dates to February 1st - the day I got the Phone.
Is there a way to delete these emails automatically, without deleting them on the Gmail account itself? It makes my phone really when going through the emails.
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Apr 3, 2010
Here is where I get stuck:
When I am at the "New Group" screen, and it asks me to "Add a Member," I click the trackball and it brings me to my contact list. Then, whether I click the trackball or the menu button on the contact, I seem unable to add a member.
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Oct 20, 2011
I just received an upgraded Blackberry Curve and am trying to save contacts from my old blackberry to SIM card so I can use in new phone.
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May 24, 2011
I synch to MS Outlook on Desk top. suddenly Tour states Address Book is not installed. How do I reinstall?
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Apr 11, 2012
i have a two year old curve 8520. Suddenly i am facing a problem. i am not able to add any new contact or edit existing contact. I have restarted my phone number of times but the problem still persists.
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Nov 14, 2011
I have S'ony Xperia X8. The address book icon desappear of the screen corner (emails/music/numbers and address book). How can I put it in that place again?
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