BB Tour 9630 :: Unread Message Count
Jun 13, 2010
When I upgraded to BB OS 5.0 I now have my message indicator default is 10 unread messages. I have gone into SMS, Email, missed calls and have asked to have all messages marked as prior read and it doesn't go away.
so if my day starts with 10 messages marked as unread and I get new ones thru the day it goes up and as I read these messages it goes down BUT never goes below 10.
If I have to reboot due to an app upgrade It may go up, not always but sometimes, I am now @ a steady 14 unread messages according to my message indicator. I really have NO unread messages
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May 10, 2010
I just received the "white screen of death" with the new operating system for my tour. I had to go to the Verizon store just to get access to my phone. After rebooting my phone told me that I had 35 new texts and a number of unread messages. I have tried everything short of deleting all of my messages. Does anyone know how I can fix this problem?
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Apr 21, 2010
I have an unread message icon that cannot be deleted. This has only started happening since I downloaded the newest VZW 5.0 patch. I know this thread has been done for multiple reasons but I have tried all the normal fixes.
*Mark all prior unread.
*Search saved
*Multiple battery pulls
*etc etc etc
None of this is working. Anyone know of any other fixes?
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Jul 21, 2010
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
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Apr 14, 2010
My sms icon WILL NOT go off even though I have deleted all of my messages in the folder. Any ideas on how to get rid of it.
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Mar 4, 2010
I have 2 indicators showing telling me that I have an unopened email (closed envelope) and a download pending. I have gone through all my emails and downloads and nothing is pending....can't delete the notification symbols.Battery pull did.
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Feb 28, 2010
My BB Tour 9630 is showing 1 message unread. However I can't find the message. Also next to the number 1 is an icon I don't recognize. It looks like two small 0's connected by a line. Does anyone know how to clear?
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Jun 22, 2012
I have about 5 email addresses setup on my iPhone. However, I only want the badge on the iPhone home screen to display the unread count for my primary email address (instead of adding up all the unread emails in all of my inboxes).
Info:
iPhone 4, iOS 5.1.1
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Aug 7, 2015
For some reason my counter option in nova settings keeps turning itself off! It'll work fine for a day or 2 then just stop. Open up settings and it's been switched off.
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Nov 13, 2013
Is there any way to show the unread sms count on top of the hangouts icon? I'd like to know if I have unread messages.
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Aug 18, 2015
Since I did the new update, it's just displaying the badge icon circle (bubble) on the app, but no unread count. With e-mail and facebook I noticed it so far.
When I restart my phone it works, but then anything new after I delete those messages, it just goes back to no display count and a white bubble.
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Jan 8, 2010
I recently owned the curve 8530 and liked the setting to make the messages appear in bubble format rather then line separated. The Tour that i have now does not have that option. Does anyone know if it exists due to an OS upgrade, or anyway else i can get sms to display in bubbles?
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Jul 5, 2015
So, was using TEXTRA with no issues and then the problem, The icon showed that there was ONE unread message. I deleted the app, reinstalled, same issue. So, now I look for an app that can show the correct number of unread messages on the icon.
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Jul 22, 2012
Neither the email icon or the email widget show the number of unread emails. My previous phone (Droid Inc 2) did show how many unread emails were in the account. Does anyone know how to get the icon or the widget to show this? I have an exchange and a mac email set up.
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Mar 21, 2010
My tour beeps as if there is a message but theres no message. Ive been having this issue for over a week. Please tell me that there is a fix for this because it is annoying and I don't know if I am missing the message or if its just a phantom message.
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Jul 27, 2010
I am wondering what is the advantage or necessity of having the Message folder when it appears that it is more or less a duplicate of what is in your email folder. Is there some purpose or advantage to having this folder that I am missing?
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Mar 15, 2010
I deleted all my SMS messages (and I think I deleted two of them without reading them)so I have the visual alert saying that i have 2 unread messages, but no messages. How do I reset this number or this alert?
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Feb 17, 2010
Why are my recieved sms messages an hour behind my acual time zone? My send messages show the actual time, however, when I recieve a message from someone in the same time zone its always an hour behind.
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Jul 30, 2010
Since last week, after I recieved an "event reminder" e-mail from a co-worker, I can NOT get the 1 new message symbol off of my phone. I have gone through ALL of my message folders for days now. I have pulled the battery 5 times. The stupid yellow message symbol with the number 1 WILL NOT GO AWAY! I don't know what to do.
Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it on "vibrate" it makes sounds!
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Jan 22, 2010
Every time I try to use an app that requires the internet, one of two messages constantly pop up, sometimes even both. I have the application permissions set to allow. One message is, "The application slacker_radio has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy." I can only click 'ok' after that. The other message is, "The application (any one of them) has requested a http connection to (whichever site it uses)" Then is has choices: 'Do not ask for http' and 'Do not ask for http to (whichever site it uses)' The second choice is checked by default. I've tried checking both and either box singely. Again, all the application permissions are set to allow for these apps. I've tried Slacker, Poynt, Scoremobile, Weatherbug, and . I didnt bother trying any other app.
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Jun 6, 2010
I have an envelope that indicates I have two new messages but I do not. I verified all my message were read, non unread. I did a battery pull twice and it still will not go away.
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Apr 15, 2010
Got a Tour last month, upgraded to new 5.0.0.whatever software with Verizon, started having phantom new messages.I tried everything--battery pull, searching "unopened only" messages, I even wiped my entire phone and reloaded everything.
Nothing worked and Verizon gave me a new phone but two days later, I'M HAVING THE EXACT SAME PROBLEM!!Does anyone know how to fix this issue?
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Jan 28, 2010
My call log shows missed calls, but never tells me I have a new voicemail, nor is there any icon on the screen that indicates there is a new voicemail waiting. Can someone please tell me how to get notified that I have new messages? Presently I'm having to call my voicemail just to see if there is a message.
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May 26, 2010
We have a BES BB user (9630 v5.0) who is not able to file a messages. When the user opens a message and then does option on that message, the "File" option is listed as an option.Also, when the user goes and views folders, no folders are available...Usually the outlook folder structure is synced downUser is reconciling just fine and everything in BB manager looks good. Carrier sent user a new phone thinking it was the device but user is having same issue with new BB as well. Thus, why they have contacted the BES Admins.
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Sep 4, 2010
On my home screen i have the icon showing on top saying i have 1 message.But i have no messages of any sort. No Emails, No I.M.'s, No BBM's, No SMS or MMS, No Facebook or MySpace.i have checked and double checked all of the above mentioned. I have turned off phone. i have removed battery. i have done the *228 update.
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May 13, 2010
I have a Blackberry Tour 9630.The shortcut key of pressing N to go to the next message or pressing U to go to the next unread message is no longer working. However, pressing P to go to the previous message works fine.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jan 4, 2010
I have the BB Tour for Verizon. I am pretty new owner of a BB. I have never had one before so I am not sure how to get the new message indicator off the top of my home screen. The thing is I don't have any new messages. I had deleted all the messages in all of the folders. I did a battery pull and it still won't turn off.
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May 10, 2010
I upgraded from the curve to the tour 3 days ago. While I hadnt yet installed my contacts, I recieved a text message from someone that was an image of homer simpson that said, "click here to play." Upon clicking on the message it begins with the lyrics "you are so." then in homer simpsons voice it says "gay." I deleted the message immediatley however, after every single one of my notifctaion sounds, it now pays that message. I tried adjusting all of my sound settings and cant get rid of the sound. This is clearly very frustrating and would love to know how to remove this from my phone.
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