BB Tour 9630 :: Unread Mail Icons Not Going Away
Mar 4, 2010
I have 2 indicators showing telling me that I have an unopened email (closed envelope) and a download pending. I have gone through all my emails and downloads and nothing is pending....can't delete the notification symbols.Battery pull did.
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Apr 14, 2010
My sms icon WILL NOT go off even though I have deleted all of my messages in the folder. Any ideas on how to get rid of it.
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Apr 21, 2010
I have an unread message icon that cannot be deleted. This has only started happening since I downloaded the newest VZW 5.0 patch. I know this thread has been done for multiple reasons but I have tried all the normal fixes.
*Mark all prior unread.
*Search saved
*Multiple battery pulls
*etc etc etc
None of this is working. Anyone know of any other fixes?
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Feb 28, 2010
My BB Tour 9630 is showing 1 message unread. However I can't find the message. Also next to the number 1 is an icon I don't recognize. It looks like two small 0's connected by a line. Does anyone know how to clear?
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Jun 13, 2010
When I upgraded to BB OS 5.0 I now have my message indicator default is 10 unread messages. I have gone into SMS, Email, missed calls and have asked to have all messages marked as prior read and it doesn't go away.
so if my day starts with 10 messages marked as unread and I get new ones thru the day it goes up and as I read these messages it goes down BUT never goes below 10.
If I have to reboot due to an app upgrade It may go up, not always but sometimes, I am now @ a steady 14 unread messages according to my message indicator. I really have NO unread messages
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Jan 9, 2010
This is probably a futile effort but I was wondering if there was a way to remove unwanted icons off of my tour. I saw a post from last year in regards to the storm and the advise was to just hide them because it can't be done. I'm hoping that as time has passed and technology has advanced that maybe a solution has been developed to resolve this issue.
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Jan 1, 2010
Hope I'm not asking something that's already been answered, but I searched all the forums and couldn't find anything. I was out-of-state recently and found two unknown icons on my phone while I was gone. I thought maybe one of them indicated roaming, but that's just a guess and I don't know what the other is at all. Across the top of the screen, in order, are
a) the usual number of messages beside the envelope, which I recognize;
b) a number 1 beside a white circle that looks as if there's a white arrow penetrating it from the top right with a red something-or-other (can't really tell, it's so small); and
c) another number 1 beside something that looks a little like the video camera icon (circle, line, circle -- connected at the bottom -- o_o sort of). I've no idea what the latter two are, so I don't know how to get rid of them.
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May 31, 2010
Does anyone have an invitation to spare for the G-Mail Voice mail feature?
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Jan 27, 2010
I upgraded from a BB 8830 and I was able to change the icons (not the order) colorful icons. I have tried to do the same on the Tour, to no avail. The current icons are outlines of pictures the clock, the world, wrench, etc. The are the default stock icons and I can't find the colorful actual pictures of the icons. Also, I have not been able to download certain applications such as FB, GMAIL and the Weather Channel. I have tried every which way, but seem to be missing an important step. Anyone have any idea what I'm talking about?
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Mar 7, 2010
On my old 8830 I could have 18 icons on the home screen I hate wasting time having to press the BlackBerry to see all of my icons
It not an option but it may be a theme if so someone point me to the right direction.
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Jun 17, 2010
My Blackberry Tour has been displaying the mail icon for the past few days, but I have no new mail. How do I get this to go away?
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Jul 17, 2010
I just bought a Tour used. I havent activated it yet but through my laptop I installed all my info (contacts etc..) through the desktop manager. The service provider is Sprint. I have noticed that there are some apps/icons missing from the menu. Most importantly there is no web/internet icon/app and no BlackBerry app world icon/app. There are also others missing, Pandora, Sprint Nav, Sprint TV and a few others. These I am pretty sure I can download for free, but what about the web and app world? Why are they missing? Is it because the phone is not activated yet?
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Aug 20, 2010
It seems that everytime I reset my Tour, my Yahoo & MSN email icons revert back to the original default look, losing the Y! and MSN logos. I have to resend the service books inorder to get the logos to appear in the bottom of the email icon. Anyone else have this annoying issue?
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Jan 12, 2010
I have two mailboxes on my tour and on one of them it prompts me when I delete messages ie. "Handheld and mailbox, device only" but on the other it doesn't prompt me and it just deletes from the handheld itself. The settings are consistent between the two; both are set to not prompt and delete from the handheld only. But one "rogue mailbox" chooses not to follow this policy and continues to prompt me anyways. Anyone have a solution or a fix?
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Jan 18, 2010
I just got a Blackberry a few days ago (last Wednesday to be exact) and it really hasn't been too bad of a phone. I came from a HTC Diamond which I loved but I wanted something stable and good with battery life and so far once I killed the battery the usual three days and charging fully it has been lasting me great.
Anyway, the question was whether it's possible to automatically not include the original message on my phone when I reply to an e-mail or if there is a keyboard shortcut I missed that can do that for me. Basically to save twenty bucks a month I use Google Voice and it uses my e-mail address to text people and I don't want the original message at all and have to push the Blackberry menu button then scroll down to Delete Original Text then type my message then send it.I still haven't had a change to search for figuring out OS 5 or anything crazy like that yet but since I rolled WM 6.6 on my Diamond and kinda loved it I may soon. But so far 4.7 has been pretty stable.
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Apr 3, 2010
I was having memory and battery issues so I reloaded the new OS. Now, I can not get the Yahoo mail icon back on my phone. I deleted the Gmail COD's because they supposedly cause a battery drain, but I don't think that has anything to do with it. I have resent service books several times, and still nothing.
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Jan 17, 2010
My husbands trying to change his voice mail and messaging ringtones. He went tp the menu setting than options and he can't find an option of sounds.
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Feb 8, 2010
I have VVM installed on my phone and like the convenience but for some reason I can't get it to play the messages through my bluetooth earphone. Is there a way to do this? If not it's not worth having.
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Jan 12, 2010
I added a new gmail address to my phone, before that, I had my work e-mail, a different gmail address and my blackberry e-mail.All e-mails went directly into the main mailbox.They also went into the separate folders for each specific e-mail address. so if I wanted to only look at e-mails from email address #1, I just had to look in that folder.Well it still works for the first 3 e-mail address, but since I added the new gmail account, the e-mails on the new account only go to the main e-mail message folder.So if I go to the separate folder for the new gmail account it shows no e-mails at all.But if I go to the main inbox, any new e-mails to that account are shown there.Does anyone know how to fix this?I have deleted and re-added this account at least 3 times, I have done everything I know and I still cannot get the e-mails to show up in the separate account folder!
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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May 2, 2012
When I'm out and about, I pick up my mail on my iPad and/or on my iPhone. I HATE having to sift through the duplicates. I know I can delete the emails from the server as they are being downloaded, and that would solve the problem between the iDevices. But I still want a copy of them downloaded into Outlook on my desktop for future reference, so deleting them from the server before Outlook gets ahold of them does not seem like a good idea.I currently have a POP3 account, but I could move onto an Exchange Server or into iCloud or something else if that would solve the problem.
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Jul 4, 2010
Which would you all prefer?
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Jul 26, 2015
My issue is this, my messaging icons do not depict number of unread messages, at all. Including the Samsung default text messaging app, Gmail and Verizon email. They did when I first got the phone (Galaxy S6) but have not at all today after doing some simple personalization.
Additionally, I have gone into app manager and the individual apps and the show notifications check box is checked.
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Aug 12, 2011
I am connected to my html email account.I is on an Exchange server. In outlook there is a folder called Unread Mail. I have a lot of rules that filter my mail into folders so I use Unread Mail a lot in outlook. I would prefer if my BlackBerry also looked at this folder to show my emails, this way I would get all of those that were filtered and not just the ones in the inbox. Is there a way for me to do this? I am running version 6.0 bundle 2426 of the BlackBerry software on my phone.
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Aug 29, 2014
how do i delete my unread mail
Info:
iPhone 4
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Dec 3, 2012
I spend a lot of time deleting old e-mail from my device because it's copied there when I open an old e-mail in Outlook.O2 tell me my BB is set up correctly. My IT Support guy tells me Outlook looks okay. But something's causing this to happen.
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Aug 4, 2010
How do I find my unread mail in my messages folder? Thee must be another way than turn to landscape, bring up keyboard and press U.
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