BB Tour 9630 :: Unknown Icons - How To Get Rid
Jan 1, 2010
Hope I'm not asking something that's already been answered, but I searched all the forums and couldn't find anything. I was out-of-state recently and found two unknown icons on my phone while I was gone. I thought maybe one of them indicated roaming, but that's just a guess and I don't know what the other is at all. Across the top of the screen, in order, are
a) the usual number of messages beside the envelope, which I recognize;
b) a number 1 beside a white circle that looks as if there's a white arrow penetrating it from the top right with a red something-or-other (can't really tell, it's so small); and
c) another number 1 beside something that looks a little like the video camera icon (circle, line, circle -- connected at the bottom -- o_o sort of). I've no idea what the latter two are, so I don't know how to get rid of them.
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Jan 9, 2010
This is probably a futile effort but I was wondering if there was a way to remove unwanted icons off of my tour. I saw a post from last year in regards to the storm and the advise was to just hide them because it can't be done. I'm hoping that as time has passed and technology has advanced that maybe a solution has been developed to resolve this issue.
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Jun 14, 2010
As of recently, my tour had turned off one day. The screen said technical support required, bring to your provider, or something to that effect. Anyway, the phone was fixed, everything wiped however. Ever since then, a new strange Grey symbol is at the top of my screen, and I have no idea what is means. It is on my home screen, directly between the time and battery life symbols, so basically it is to the left. It looks like a symbol of a mini blackberry with a tiny little pinkish square sticking out of the side of the left side of the phone symbol.
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Jun 2, 2010
I have a bb tour and I recently noticed an icon on the top of my home screen and I don't know what it is for. It has the phone like you would see with a missed call but instead of the red x it is either a 4 or an arrow right beside the phone. What does it mean?
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Apr 15, 2010
After searching forums and finding nothing except how to avoid or block unknown callers, I can't find an answer to my problem. I get calls from unknown callers and need to answer them, but my phone wont let me hear the caller. Help , I called tech service went to the Sprint store and no one can help. Any Ideas? TY(BTW--BB-9630-V5.0.0.484 with 4.2.0.214 platform)
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Apr 11, 2010
I have a status indicator on the Home Page of my Tour, but do not know what it is. It looks like a phone with a yellow/orange button on the left of the icon.
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Jan 27, 2010
I upgraded from a BB 8830 and I was able to change the icons (not the order) colorful icons. I have tried to do the same on the Tour, to no avail. The current icons are outlines of pictures the clock, the world, wrench, etc. The are the default stock icons and I can't find the colorful actual pictures of the icons. Also, I have not been able to download certain applications such as FB, GMAIL and the Weather Channel. I have tried every which way, but seem to be missing an important step. Anyone have any idea what I'm talking about?
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Mar 7, 2010
On my old 8830 I could have 18 icons on the home screen I hate wasting time having to press the BlackBerry to see all of my icons
It not an option but it may be a theme if so someone point me to the right direction.
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Mar 4, 2010
I have 2 indicators showing telling me that I have an unopened email (closed envelope) and a download pending. I have gone through all my emails and downloads and nothing is pending....can't delete the notification symbols.Battery pull did.
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Jul 17, 2010
I just bought a Tour used. I havent activated it yet but through my laptop I installed all my info (contacts etc..) through the desktop manager. The service provider is Sprint. I have noticed that there are some apps/icons missing from the menu. Most importantly there is no web/internet icon/app and no BlackBerry app world icon/app. There are also others missing, Pandora, Sprint Nav, Sprint TV and a few others. These I am pretty sure I can download for free, but what about the web and app world? Why are they missing? Is it because the phone is not activated yet?
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Aug 20, 2010
It seems that everytime I reset my Tour, my Yahoo & MSN email icons revert back to the original default look, losing the Y! and MSN logos. I have to resend the service books inorder to get the logos to appear in the bottom of the email icon. Anyone else have this annoying issue?
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Jul 4, 2010
Which would you all prefer?
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Mar 2, 2010
I see people regularly have icons/symbols on their display that they don't know what they stand for. Now I've got one ... it's close to the top, to the right on where of where the symbols show you have messages and/or voicemails. This one looks like a smiley face with a star over the left eye. There's a number 1 next to it. Help please.
Also, where is the master chart from BlackBerry, or the carrier, the deciphers these. It seems to be a common problem that's not covered very well in the user's manual.Isn't there a link somewhere to the master chart?My phone is an 83** with Sprint.
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Mar 18, 2012
In the photos album (computer -> apple internal storage -> DCIM) there are extra icons which are non removable. the icons have no names. about 1.2 kb in size. no info at all when i checked the properties. whenever i try to delete, the error messgae shows up. "the delete operation has failed. the device has either stopped responding or has been disconnected." if i try to copy to desktop, error message: "an unexpected error is keeping you from copying the file...error 0x00000000: operation completed successfully" how to get rid?
Info:
iPhone 4, iOS 5.1
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Feb 2, 2012
I have two unknown notification icons on my homescreen on BB Torch 9800. It's driving me insane not knowing what they're.Tried to get the picture in here, but don't have a clue how. The first icon resembles a tape casette player icon and displayed in white. The second one shows a smaller version of the tape casette player icon in black with three little dots on top of it.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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Jun 7, 2010
I'm travelling overseas soon and will have the $40 Sprint add-on data package. I don't want to receive phone calls - especially from people who don't know that I'm out of town.What is the best way of making all of these calls go to voicemail automatically?
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Mar 2, 2010
Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
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Sep 2, 2010
I have BB Tour that is a corporate cell phone and is set up using Microsoft Exchange to receive my corporate e-mails. We use MS Outlook as our mail program.I was just playing around in Outlook trying to figure out how to attach my business card to the end of e-mails I send and soon realized I was looking at all of my personal cell numbers of friends, family etc. in Outlook on my corporate lap top ! Yikes ! I don't want my mom, ex wife, current GF's etc. contact info on my corporate laptop.Is there a way to get my Tour and/or Outlook to stop syncing my phone contacts to my my computer?
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