BB Tour 9630 :: How To Avoid Or Block Unknown Caller?

Apr 15, 2010

After searching forums and finding nothing except how to avoid or block unknown callers, I can't find an answer to my problem. I get calls from unknown callers and need to answer them, but my phone wont let me hear the caller. Help , I called tech service went to the Sprint store and no one can help. Any Ideas? TY(BTW--BB-9630-V5.0.0.484 with 4.2.0.214 platform)

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BB Tour 9630 :: Tour Does Not Display Name Of Caller?

Aug 25, 2010

I have a Tour 9630, sw version 5.0.0.732. When the phone rings, it does not display the name of the caller, just their phone number, even if that number is in my address book. Once I answer the call, the name is then displayed.Naturally I'd like to know who the caller is before I answer! I found a couple posts asking a similar question, although for different model phones. Some of them suggest that I must disable content protection... but I can't find this in the options. Even in the User Guide, it contains instructions (go to Options > Security Options > General Settings... but there is no "general settings" on my phone.)

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Jul 22, 2012

I got phone calls today and every phone call had the contact name "Stephanie -insert her phone #-" the strange part was that it wasn't Stephanie calling, it was one of my other contacts. Every time I got a phone call, it would always say it was Stephanie, but it wasn't. Then, when I'd go into my call logs, it'd show the accurate names of the people who called me.

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Jun 17, 2010

I have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.

80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"

I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.

The Phone was originally Set up with VERIZON .

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Jan 1, 2010

Hope I'm not asking something that's already been answered, but I searched all the forums and couldn't find anything. I was out-of-state recently and found two unknown icons on my phone while I was gone. I thought maybe one of them indicated roaming, but that's just a guess and I don't know what the other is at all. Across the top of the screen, in order, are

a) the usual number of messages beside the envelope, which I recognize;

b) a number 1 beside a white circle that looks as if there's a white arrow penetrating it from the top right with a red something-or-other (can't really tell, it's so small); and

c) another number 1 beside something that looks a little like the video camera icon (circle, line, circle -- connected at the bottom -- o_o sort of). I've no idea what the latter two are, so I don't know how to get rid of them.

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Jun 14, 2010

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Jun 2, 2010

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Mar 6, 2010

I came from an 8830 WE. When I received a phone call on the 8830, if number was in my address book, the screen would show the name of the person, their location (work, home, etc), and the number as I had it formatted in the address book, such as (555) 555-5555.I imported the address book to my Tour, and everything looks exactly the same as far as how the data is formatted in each contact.However, when a person calls, the phone just shows the persons name with an unformatted phone number, such as 5554445565, and does not show where the person is calling from, such as (Home), like the 8830 did.

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Apr 11, 2010

I have a status indicator on the Home Page of my Tour, but do not know what it is. It looks like a phone with a yellow/orange button on the left of the icon.

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Jan 16, 2010

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Feb 8, 2010

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Jan 27, 2010

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