BB Tour 9630 :: 8830 Caller ID Number Format / Location
Mar 6, 2010
I came from an 8830 WE. When I received a phone call on the 8830, if number was in my address book, the screen would show the name of the person, their location (work, home, etc), and the number as I had it formatted in the address book, such as (555) 555-5555.I imported the address book to my Tour, and everything looks exactly the same as far as how the data is formatted in each contact.However, when a person calls, the phone just shows the persons name with an unformatted phone number, such as 5554445565, and does not show where the person is calling from, such as (Home), like the 8830 did.
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Aug 25, 2010
I have a Tour 9630, sw version 5.0.0.732. When the phone rings, it does not display the name of the caller, just their phone number, even if that number is in my address book. Once I answer the call, the name is then displayed.Naturally I'd like to know who the caller is before I answer! I found a couple posts asking a similar question, although for different model phones. Some of them suggest that I must disable content protection... but I can't find this in the options. Even in the User Guide, it contains instructions (go to Options > Security Options > General Settings... but there is no "general settings" on my phone.)
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Mar 30, 2010
So, I cannot STAND the new SMS format with the 5.0 upgrade...its like BBM, but I want the old SMS back! Furthermore, my "beyond160" app doesn't work with it! Is there anyway to go back to the old SMS format, and if not, any tips on how to get beyond160 to work with this?
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Jul 22, 2012
I got phone calls today and every phone call had the contact name "Stephanie -insert her phone #-" the strange part was that it wasn't Stephanie calling, it was one of my other contacts. Every time I got a phone call, it would always say it was Stephanie, but it wasn't. Then, when I'd go into my call logs, it'd show the accurate names of the people who called me.
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Jun 17, 2010
I have a Unlocked Tour 9630 which I am now using with FIDO . Everything on the phone seems to work EXCEPT . CALLER ID , which is driving me nuts , not knowing whose call I missed.
80% of people calling the phone it will say "UNKNOWN CALLER" . There are only a few of my contacts that their name will appear when calling . The rest of my contacts, although I have their numbers saved in my phone will still appear as "UNKNOWN"
I've done everything from , changing around my Smart Dialing to include my area code and canada as the country code . Encryption is disabled on the phone.
The Phone was originally Set up with VERIZON .
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Mar 2, 2010
Im trying to switch my sprint BB to tmobile and i need the imei number but whn i dial #06# it doesnt pop up
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Apr 5, 2010
I bought a unlocked sprint phone to work on my network (rogers) works fine, but when i go dial it shows the older persons number. I know i can turn this off to not show it but i want to change it. It can't be changed through general options. Im guessing its stored in the device with the last owners SPRINT CDMA settings. On a verizon i can do ##000000 but it doesn't work on sprint. Wipe security didn't erase it , Will JL_CMDER delete that??
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Apr 15, 2010
After searching forums and finding nothing except how to avoid or block unknown callers, I can't find an answer to my problem. I get calls from unknown callers and need to answer them, but my phone wont let me hear the caller. Help , I called tech service went to the Sprint store and no one can help. Any Ideas? TY(BTW--BB-9630-V5.0.0.484 with 4.2.0.214 platform)
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Apr 29, 2010
I used the Toysoft app Location Profiler on my Curve to automatically switch profiles when I arrived at work and then again when I left. It doesn't appear as if the program is compatible with the Tour. Are there any programs that do anything similar? I have found a few options for changing by time but I'd prefer if it was specific to when I am coming into my office.
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Jan 5, 2010
Pretty happy as I just got my Tour switching from an 8130 Pearl. Stupid question, but does anybody know how to change the "my number" in the phone menu. I just switched from Verizon over to Sprint to save some money and had my old number ported over. Everything is working fine, but the number still shows up as the temporary one sent to me in the phone menu.
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May 6, 2010
My phone number has been set to private and I do not know how to make it non private. I do not have anything in Options like General Settings and Restrict my number.
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May 18, 2010
How do you save a new number inside an old contact from a SMS or phone call history?
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Apr 6, 2010
I have a problem with my blackberry voicemail. I am a new blackberry user. I recently had to update the unit (it took some time). Recently when I try to call my voicemail it calls my home telephone number. The speed dial "w" key indicates my cell phone number, but when I try to call it, it calls my home number. Also, if I manually dial in my cell phone number and hit send, it still calls my home telephone number.
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Apr 23, 2010
For the last 2 weeks, I've been receiving a call from a "private number." The calls come at either 10 or 11 AM and also at 2 or 3 PM like its happening on the hour. They are disconnected from the other end after 3 seconds...there is no one on the line, nothing computerized, no static, nothing. Anyone else having these issues? I have the latest VZW software fwiw.
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Jan 16, 2010
I just used my upgrade on the verizon blackberry tour 9630, I'm a big texter and absolutely LOVED my env2! Any helpful hints? Advice to a new user? I actually will not get my phone till next week.
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Apr 13, 2010
When I have BB Maps open, and have begun GPS navigation, the "dashboard" has several items of information. Left side of dahs has mph. The center of dash has some sort of symbol and a number. What does the symbol and number represent?
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Jul 4, 2010
Which would you all prefer?
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Mar 13, 2010
My 8830 is now falling apart, after being of great service for more than 2 years. I am with Verizon. I cannot figure out which blackberry to go to.
Here is my must-have list:
- Actual keyboard (I cannot type on a virtual keyboard on a touch screen).
- Worldwide coverage. i.e. at least as much coverage as with my current 8830+SIM card
- WiFi
Basically I am looking for something similar to 8830, but with WiFi being the only added feature.
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Feb 8, 2010
Can you replace a tour trackball with a curve one? I heard somewhere that it was possible. I changed the housing in my Tour to make it white but the trackball doesn't sit right and i have a problem scrolling down. I can't seem to get the trackball to sit properely in this housing its just not centered. If i can put a curve trackball in, which model curve do i use?
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Jan 22, 2010
I am actually asking this for a friend of mine. She has the BlackBerry8830 on Sprint. I am a bold user using 5.0 Does anyone out there know if there is a beta release of OS 5.0 for the 8830?
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Feb 12, 2010
I've developed a problem with my 9630 (carrier: Sprint) recently. I won't receive emails on it for quite a while, but once I open my Internet browser, all of the emails I received since the last time I opened it will come through at once. If I check my messages, they're all listed as coming through at the same time, but inside the email, they're datestamped at the actual time they were sent.
Any ideas as to what it could be? I haven't changed any settings recently, the problem started independent of anything else, from what I can tell. It seems like a problem with my phone not checking for new emails until it uses data services (internet browser).
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Jan 30, 2010
Is this possible if so how?
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May 30, 2010
I've researched my problem on other posts, and still not completely sure if my problem is unique or not.I have an unlocked Sprint 9630 I grabbed from our IT department before a trip to Turkey. It was supposedly deactivated - turns out it is still active on a Sprint number.
I've replaced the Sprint SIM with an Avea Turkish prepaid SIM that has data and Blackberry capability. It works fine for phone and text, but no ability to register the email with Avea Blackberry. Tech support there unable to determine the problem (unable to connect to server is the error message, both with phone and online).If I can deactive the Sprint number will that help? Or am I just out of luck.
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Jan 25, 2010
I have an issue with my BB Tour.When I woke up this mourning and took my bb off the charger.I notice there were HLhlhlhlhlhlhlhlhhlhl type on my bb so I tried to press the esc button and the end button and it didn't work. So I did a Battery pull and let it load up...and that when i found out that my trackball wasn't working.then all a sudden it started to type the HLlhlhlhlhlhlhhlhlh again.So I did a another battery pull and it did it again.So I wiped the phone decided to install 5.0 on my phone and I get the same thing.The only thing I did before my phone went hay wire was a couple days prior.I downloaded a couple free themes and screen saver from BB App World.I thought by doing the battery pull and wipe I would fix it but didn't. I know I didn't get my phone wet or anything can anybody explain this?
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Aug 2, 2010
This is my third Tour (I just got this one a week ago) and with it sitting in my pocket where I have service, not running ANY applications, it is running hot and draining battery very quickly. Did a battery pull, double checked memory leaks, and nothing is taking care of it. It's draining at about 15% per hour. Any thoughts (other than Tours suck.)
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Aug 20, 2010
has any one tried swapping out a trackpad in place of the trackball. i know the keyboard would need replaced also.i have found the replacement parts and i have someone who can help me take it apart but was curious if anyones done it ?
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Jul 14, 2010
I just updated the software on my Blackberry Tour and now my calendar is behaving as it did two software generics ago! Specifically, when I change and appointment to a future date and then save that appointment, the calendar moves to that future date! This is terrible if you are moving several items out to future dates! Previously, the changed entry would just disappear from the screen (moved to the new, future date) and I would remain on the day I was working on.Secondly, when I open a future day in calendar, the “All Day Events” do not show first (as they used to). Instead you have to scroll up to see if there are any of these type events.Does anyone know of a way to change these settings/defaults.
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Mar 12, 2010
Just went from a storm 1 to a tour and I am loving it. I can't believe how much more app. memory I have!
However, I cannot get my tour device to show up in windows explorer. It connects and I can browse my media card. There is no drive in windows explorer for the device itself. I can connect to desktop manager and back-up my device memory so I know the computer can read my blackberry device. I upgraded the os with no problems.
I am running vista home premium with blackberry os 5.0 from sprint. I am on verizon. I do have mass storage mode enabled and all of those memory settings set to yes (auto connect, etc.). BBSAK and Blackberry Master Control Program see the device as well. I do not use roxio media manager and it is not installed with my desktop manager. It was too slow and clunky when I had my storm so I never bothered with it.
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Feb 10, 2010
After I installed the new operating system I lost a feature. Both my husband and I have the Tour. For example, if you highlight the Games folder and press the Blackberry options, one Tour can choose "edit folder" and pick a new Icon. The other Tour mine is missing that choice. Any fix? If I create my own folder, I have the feature, but not for my Games, Applications and other folder that were there in the old OS.
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Jun 9, 2010
I dropped my Tour and scratched up the bezel, and made the dumb decision to replace it. Long story short, I messed up switching over the buttons, and I stripped the screw putting it back in, so there's no going back to fix it. Now, when I press the keyboard lock button, it doesn't work. I figured out that I can hold down "A" on the homescreen to lock it, but now how do I unlock it?!
And PS: DON'T CHANGE YOUR HOUSING/BEZEL! I would much rather have a dinged up bezel than the situation I'm in now. Looks like I'm stuck with this Tour 'till December. I hope that people listen to my housing advice, and not be naive and ignore others like I did!
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Apr 26, 2010
My Tour is 3 months old. Suddenly calls are dropping in the house and the battery charger is taking 10 hours to charge the spare OEM battery. Running the 5.0.419 and it's been fine. Verizon came out with theirs and it's so bad I went back to 419. Now I have an email from RIM saying new software for the phone is available but it doesn't say what version it is so I'm afraid to load it. Any one else have same issue? Phone was fine after going to the first 5.0 for 2 months but now after having changed from Verizon's 5.0. (been a month or so) the issues started about a week ago.
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