BB Tour 9630 :: Unknown Symbol / Icon
Jun 2, 2010
I have a bb tour and I recently noticed an icon on the top of my home screen and I don't know what it is for. It has the phone like you would see with a missed call but instead of the red x it is either a 4 or an arrow right beside the phone. What does it mean?
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Jun 14, 2010
As of recently, my tour had turned off one day. The screen said technical support required, bring to your provider, or something to that effect. Anyway, the phone was fixed, everything wiped however. Ever since then, a new strange Grey symbol is at the top of my screen, and I have no idea what is means. It is on my home screen, directly between the time and battery life symbols, so basically it is to the left. It looks like a symbol of a mini blackberry with a tiny little pinkish square sticking out of the side of the left side of the phone symbol.
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Feb 12, 2010
I have an icon at the top of the screen next to the bluetooth one that I don't recognize. It's an @ symbol with a little + symbol in the top left quadrant of the circular bit diametrically opposite the tail on the a. It is there all the time.
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Feb 4, 2010
Anyone know a stable 5.0 OS that has a 3G symbol instead of a 1EXV? Already tried .230 and that had a lot of issues.
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Jul 27, 2010
I just upgraded to a 9630 from a 8330m on the Sprint network, and I really want the 3G symbol.Could anyone point me to some free themes that you guys use that have this? The only one I found was this one: Now everyone can have the must have 3G icon with my new 3G for all theme. (beta 0.10)
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Aug 20, 2010
When I make a phone call a weird symbol comes up in the right hand corner of my tour. It's black with 5 plus signs going diagonally (right to left). Anyone know what this means? I've been searching all day and can't figure it out
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Feb 18, 2010
I have a customer with a Tour 9630 on Verizon Wireless. Anytime he enables the geotagging under the camera options it doesn't work. Location on setting is enabled. The camera always shows a gps symbol with a red X.
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Jan 1, 2010
Hope I'm not asking something that's already been answered, but I searched all the forums and couldn't find anything. I was out-of-state recently and found two unknown icons on my phone while I was gone. I thought maybe one of them indicated roaming, but that's just a guess and I don't know what the other is at all. Across the top of the screen, in order, are
a) the usual number of messages beside the envelope, which I recognize;
b) a number 1 beside a white circle that looks as if there's a white arrow penetrating it from the top right with a red something-or-other (can't really tell, it's so small); and
c) another number 1 beside something that looks a little like the video camera icon (circle, line, circle -- connected at the bottom -- o_o sort of). I've no idea what the latter two are, so I don't know how to get rid of them.
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Apr 15, 2010
After searching forums and finding nothing except how to avoid or block unknown callers, I can't find an answer to my problem. I get calls from unknown callers and need to answer them, but my phone wont let me hear the caller. Help , I called tech service went to the Sprint store and no one can help. Any Ideas? TY(BTW--BB-9630-V5.0.0.484 with 4.2.0.214 platform)
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Apr 11, 2010
I have a status indicator on the Home Page of my Tour, but do not know what it is. It looks like a phone with a yellow/orange button on the left of the icon.
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Apr 13, 2010
When I have BB Maps open, and have begun GPS navigation, the "dashboard" has several items of information. Left side of dahs has mph. The center of dash has some sort of symbol and a number. What does the symbol and number represent?
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Feb 21, 2010
Is there a reason why I don't have a 3G icon on my Tour even though I am in a 3G coverage area?
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Apr 30, 2010
I've recently come upon a severely aggravating problem: I have a message notification icon that will just not go away. It shows that I have an unread message in my SMS/MMS, but there is nothing at all. I've marked all previous items as opened and even went so far as to delete all of my previous messages, but no dice. The rest of my notifications are working perfectly fine, appearing and disappearing as they should. Any suggestions or fixes? (And yes, of course I already tried a battery pull, I'm aware that's it is the BB panacea for all problems).
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Apr 14, 2010
My sms icon WILL NOT go off even though I have deleted all of my messages in the folder. Any ideas on how to get rid of it.
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Mar 12, 2010
Maybe I'm just way overtired, but I've never seen this icon (circled in red) before, and I've had more Tours than I can count since last July. Does anyone know what it is? It's there whenever I place a call.
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Jul 30, 2010
Since last week, after I recieved an "event reminder" e-mail from a co-worker, I can NOT get the 1 new message symbol off of my phone. I have gone through ALL of my message folders for days now. I have pulled the battery 5 times. The stupid yellow message symbol with the number 1 WILL NOT GO AWAY! I don't know what to do.
Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it on "vibrate" it makes sounds!
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Sep 8, 2010
I've somehow hidden the icon for SMS/MMS access/messages. It's not only no longer on my welcome screen, I can't find it in the list of programs/applications.
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Mar 6, 2010
After getting an update for my bb world I now have an icon for NFL that I neither use or want. How do I delete this thing?
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Jan 29, 2010
When I make a call there is a box near the volume that has 5 x's in it. It reminds me of dice. Any clue what it can be? I was going to go Verizon store tomorrow.
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Apr 15, 2010
Got a Tour last month, upgraded to new 5.0.0.whatever software with Verizon, started having phantom new messages.I tried everything--battery pull, searching "unopened only" messages, I even wiped my entire phone and reloaded everything.
Nothing worked and Verizon gave me a new phone but two days later, I'M HAVING THE EXACT SAME PROBLEM!!Does anyone know how to fix this issue?
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Jan 11, 2010
I upgraded to BB App World to 1.0.35 my BB 9630 Tour from US Cellular running v5.0.0484. I have looked in the downloads folder, the apps folder, and every other folder I have on my phone just for GP for that matter but can not find the BB App World Icon. Under the Apps it says that it is installed. I have removed and reinstalled several times and done a battery pull VS a restart more than 10 times. The only thing I have not done is format the phone.
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Jun 29, 2010
My email (and messages) icon wont clear. It says I have 19 unread messages and the only thing in my email are 2 unread messages.I have done the following:
Deleting everything in my message folder
Turning the phone off
Taking the battery out
Sending additional email to see if that re-sets it before taking the battery out
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Jan 12, 2010
I am using a Tour 9630 BB. My question is how can I delete an icon the I do not want to use from my home page. I know that I can made it hide, but I would rather delete it and save memory.
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Sep 4, 2010
On my home screen i have the icon showing on top saying i have 1 message.But i have no messages of any sort. No Emails, No I.M.'s, No BBM's, No SMS or MMS, No Facebook or MySpace.i have checked and double checked all of the above mentioned. I have turned off phone. i have removed battery. i have done the *228 update.
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Mar 31, 2010
I just noticed a yellow icon to the right of the battery and volume icons near the top left of the screen. It has a number 1 to the left of it and it looks like an call out with a small red star in the upper right. I have a picture of it but I can't post it here.What is it and how do I get rid of it?
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Jun 11, 2012
I updated the BB Bridge today and after the reboot there is no Bridge icon on my verizon tour 9630. I was working just fine before the update and now nothing. I have rebooted, deleted, reinstalled, look in all the folders, etc.
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Feb 6, 2010
I upgraded Messenger and now there is no icon on my desktop or anywhere in my list of icons. The program is functional. I can receive IMs. I just can't initiate any because I have no icon.
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Jan 8, 2010
A new icon popped up on my phone randomly and it says to do a wireless update and when i click it it says i have version 4.7.1.61 and it wants me to update to 4.7.1.61 (4.1.0.81) and I don't know what it means at all, so far I've looked through a few threads already posted but nothing thats 100% the same and I don't want to do something to mess up my phone. Can someone help me figure out to update or not to update and if not how to make the icon go away and if I do walk me through what to do please, etc.
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Jan 6, 2010
Recently I have noticed a new icon appearing in the upper-right corner of my screen when making a call. It's a small square that has a series of +s running diagonally across it. I don't know if I've accidentally changed a setting.
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Mar 31, 2010
I have been trying to figure out how to get the phone icon back after upgrading to OS 5.0. I know I can do the same thing by pushing the green answer button but is it possible to get the icon back?
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Jan 29, 2010
I have noticed that there is an odd icon (black circle with white arrow inside) in the upper right corner of the phone, next to the bluetooth icon and I have no idea what it is. Anyone ever seen this or know what it is?I'm also wondering if this has anything to do with the sound not working either. I have the profile set to normal, and all calls set to sound and yet when any calls come in, there is no sound at all. I have check all the sound settings and everything is set to have sound, so I have no idea whats going on.Any help would be appreciated.
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