BB Tour 9630 :: Email Icon Won't Clear

Jun 29, 2010

My email (and messages) icon wont clear. It says I have 19 unread messages and the only thing in my email are 2 unread messages.I have done the following:

Deleting everything in my message folder
Turning the phone off
Taking the battery out
Sending additional email to see if that re-sets it before taking the battery out

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BB Tour :: Email Icon Wont Clear

Jun 29, 2010

My email (and messages) icon wont clear. It says I have 19 unread messages and the only thing in my email are 2 unread messages.

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BB Tour 9630 :: Yahoo Email Icon Is Back?

May 12, 2010

I recently switched to .643 from .662 and my Yahoo Icon that had gone away is back. I didn't like .643, so I upgraded back to .662 and the Yahoo icon is still here. I am happy about this. Did anyone else get it back?

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BB Tour 9630 :: Delete Old Email Account Icon?

Jun 14, 2010

The Icons at the bottom on main screen are Messages, E-Mail (new account), E-Mail (old account), SMS and MMS, Contacts, and Calendar. I want the icon for the old E-Mail account deleted, permanently off my phone. Completely gone everywhere from the phone. Any info on this subject will be greatly appreciated.

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BB Tour 9630 :: Cannot Clear New Message Count?

May 10, 2010

I just received the "white screen of death" with the new operating system for my tour. I had to go to the Verizon store just to get access to my phone. After rebooting my phone told me that I had 35 new texts and a number of unread messages. I have tried everything short of deleting all of my messages. Does anyone know how I can fix this problem?

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BB Tour :: 9630 Tour - Unable To Setup Email?

Oct 3, 2012

I am unable to setup my gmail account because I don't see the 'I want to create or add an email address' option button in the email setup screen..The setup screen only displays 'I want to use a work email account with a BlackBerry Enterprise Server'

Is there a way to add the 'I want to create or add an email address' to the email setup screen.?Do I need to flash the os? how do I do that?

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BB Tour 9630 :: Device Has No 3G Icon?

Feb 21, 2010

Is there a reason why I don't have a 3G icon on my Tour even though I am in a 3G coverage area?

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BB Tour 9630 :: Notification Icon That Will Not Go Away

Apr 30, 2010

I've recently come upon a severely aggravating problem: I have a message notification icon that will just not go away. It shows that I have an unread message in my SMS/MMS, but there is nothing at all. I've marked all previous items as opened and even went so far as to delete all of my previous messages, but no dice. The rest of my notifications are working perfectly fine, appearing and disappearing as they should. Any suggestions or fixes? (And yes, of course I already tried a battery pull, I'm aware that's it is the BB panacea for all problems).

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BB Tour 9630 :: Unread SMS Icon

Apr 14, 2010

My sms icon WILL NOT go off even though I have deleted all of my messages in the folder. Any ideas on how to get rid of it.

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BB Tour 9630 :: What Is This Icon - Circled In Red

Mar 12, 2010

Maybe I'm just way overtired, but I've never seen this icon (circled in red) before, and I've had more Tours than I can count since last July. Does anyone know what it is? It's there whenever I place a call.

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BB Tour 9630 :: New Message Icon Will Not Go Away

Jul 30, 2010

Since last week, after I recieved an "event reminder" e-mail from a co-worker, I can NOT get the 1 new message symbol off of my phone. I have gone through ALL of my message folders for days now. I have pulled the battery 5 times. The stupid yellow message symbol with the number 1 WILL NOT GO AWAY! I don't know what to do.

Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it on "vibrate" it makes sounds!

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BB Tour 9630 :: Sms / Mms Hidden Icon

Sep 8, 2010

I've somehow hidden the icon for SMS/MMS access/messages. It's not only no longer on my welcome screen, I can't find it in the list of programs/applications.

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BB Tour 9630 :: Icon For NFL - How To Delete It?

Mar 6, 2010

After getting an update for my bb world I now have an icon for NFL that I neither use or want. How do I delete this thing?

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BB Tour 9630 :: Web OS And Forwarding Email To Tour?

May 21, 2010

My company is moving all web mail services to webos. Therefore I cannot connect to my company email using my blackberry. Is there a way to automatically forward the messages off an HTC Touch to my Blackberry so that I dont have to carry two phones (the one I like and the one that I need for email)?

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BB Tour 9630 :: What Is Icon During Call Near Volume That Has 5 X's In It

Jan 29, 2010

When I make a call there is a box near the volume that has 5 x's in it. It reminds me of dice. Any clue what it can be? I was going to go Verizon store tomorrow.

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BB Tour 9630 :: New Message Icon Persists

Apr 15, 2010

Got a Tour last month, upgraded to new 5.0.0.whatever software with Verizon, started having phantom new messages.I tried everything--battery pull, searching "unopened only" messages, I even wiped my entire phone and reloaded everything.

Nothing worked and Verizon gave me a new phone but two days later, I'M HAVING THE EXACT SAME PROBLEM!!Does anyone know how to fix this issue?

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BB Tour 9630 :: Unknown Symbol / Icon

Jun 2, 2010

I have a bb tour and I recently noticed an icon on the top of my home screen and I don't know what it is for. It has the phone like you would see with a missed call but instead of the red x it is either a 4 or an arrow right beside the phone. What does it mean?

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BB Tour 9630 :: App World 1.0.35 Icon Missing

Jan 11, 2010

I upgraded to BB App World to 1.0.35 my BB 9630 Tour from US Cellular running v5.0.0484. I have looked in the downloads folder, the apps folder, and every other folder I have on my phone just for GP for that matter but can not find the BB App World Icon. Under the Apps it says that it is installed. I have removed and reinstalled several times and done a battery pull VS a restart more than 10 times. The only thing I have not done is format the phone.

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BB Tour 9630 :: Home Page Icon

Jan 12, 2010

I am using a Tour 9630 BB. My question is how can I delete an icon the I do not want to use from my home page. I know that I can made it hide, but I would rather delete it and save memory.

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BB Tour 9630 :: How To Get Rid Of Message Icon On Homescreen

Sep 4, 2010

On my home screen i have the icon showing on top saying i have 1 message.But i have no messages of any sort. No Emails, No I.M.'s, No BBM's, No SMS or MMS, No Facebook or MySpace.i have checked and double checked all of the above mentioned. I have turned off phone. i have removed battery. i have done the *228 update.

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BB Tour 9630 :: Yellow Icon : What Is It And How To Delete It

Mar 31, 2010

I just noticed a yellow icon to the right of the battery and volume icons near the top left of the screen. It has a number 1 to the left of it and it looks like an call out with a small red star in the upper right. I have a picture of it but I can't post it here.What is it and how do I get rid of it?

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BB Tour :: 9630 Bridge Icon Is Missing

Jun 11, 2012

I updated the BB Bridge today and after the reboot there is no Bridge icon on my verizon tour 9630. I was working just fine before the update and now nothing. I have rebooted, deleted, reinstalled, look in all the folders, etc.

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BB Tour 9630 :: Missing BBIM Desktop Icon

Feb 6, 2010

I upgraded Messenger and now there is no icon on my desktop or anywhere in my list of icons. The program is functional. I can receive IMs. I just can't initiate any because I have no icon.

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BB Tour 9630 :: How To Do Wireless Update Or Delete Icon

Jan 8, 2010

A new icon popped up on my phone randomly and it says to do a wireless update and when i click it it says i have version 4.7.1.61 and it wants me to update to 4.7.1.61 (4.1.0.81) and I don't know what it means at all, so far I've looked through a few threads already posted but nothing thats 100% the same and I don't want to do something to mess up my phone. Can someone help me figure out to update or not to update and if not how to make the icon go away and if I do walk me through what to do please, etc.

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BB Tour 9630 :: New Icon Appearing When Making Call

Jan 6, 2010

Recently I have noticed a new icon appearing in the upper-right corner of my screen when making a call. It's a small square that has a series of +s running diagonally across it. I don't know if I've accidentally changed a setting.

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BB Tour 9630 :: Get Phone Icon Back After Upgrading?

Mar 31, 2010

I have been trying to figure out how to get the phone icon back after upgrading to OS 5.0. I know I can do the same thing by pushing the green answer button but is it possible to get the icon back?

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BB Tour 9630 :: Strange Icon & Sound Errors

Jan 29, 2010

I have noticed that there is an odd icon (black circle with white arrow inside) in the upper right corner of the phone, next to the bluetooth icon and I have no idea what it is. Anyone ever seen this or know what it is?I'm also wondering if this has anything to do with the sound not working either. I have the profile set to normal, and all calls set to sound and yet when any calls come in, there is no sound at all. I have check all the sound settings and everything is set to have sound, so I have no idea whats going on.Any help would be appreciated.

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BB Tour 9630 :: Can't Get Yahoo Mail Icon On Phone

Apr 3, 2010

I was having memory and battery issues so I reloaded the new OS. Now, I can not get the Yahoo mail icon back on my phone. I deleted the Gmail COD's because they supposedly cause a battery drain, but I don't think that has anything to do with it. I have resent service books several times, and still nothing.

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BB Tour 9630 :: Email Notifications - Settings That Email Is Silent And Calls On Vibrate?

Jul 13, 2010

I am new the blackberry and I have a Tour. I have tried to set up the notification settings such that the email is silent and the phone calls are on vibrate- is there a way to do that?

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BB Tour 9630 :: Trackball Frozen On Back-Up Assistant Icon

Apr 22, 2010

I was working with Back-up Assistant, scrolled down so i could click "I Accept" on the RIM warning screen stating that I was going to a 3rd party site...and I couldn't highlight the "I Accept" button (or the "don't accept" button for that matter). So, I just exited from that screen, but now when I go to the main menu, it is frozen on the Back-Up Assistant icon. I can't move the trackball off of it. The trackball obviously isn't broken, because I can move around the 5 icons on the home screen....it just won't work on the menu screen....

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BB Tour 9630 :: Weird Icon On Browser And Alignment Of Clock

Jan 6, 2010

I just got my tour after doing my 30 day exchange from the curve 8530. i'm in love! i have a question though. i have an icon on my browser (picture attached, it's the one that looks like a box with two green boxes around it) and i was wondering if it's normal and what it means?Also, my clock when I enter bedside mode is aligned to the right more so than in the middle. Anyone else's look like this?

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