BB Bold 9650 :: No Gmail Unread Message Count
Jul 21, 2010
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
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Jul 20, 2010
Okay..I've tried everything: Soft reset, hard reset [including holding alt, del & right shift], battery pull,
hidden folders, mark prior opened, using the Backup & Restore off of DM to erase the SMS messages
resending the service books.
It's not on the messages, but the SMS & MMS Message tab. And it's not just one, it says 22. And it's really annoying. Any ideas?
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Sep 7, 2010
I have an errant "unopened" mail icon, It was on my old BlackBerry (an 8830) and when I got my new BlackBerry 9650, all was good, until I completed my enterprise synchronization, and guess what came back? now heres the rub, it shows (and as it did before) That it is a "Optimum on Line" email, not the email that is pushed by my enterprise server. So neither tech support will own the problem.
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Jun 13, 2010
When I upgraded to BB OS 5.0 I now have my message indicator default is 10 unread messages. I have gone into SMS, Email, missed calls and have asked to have all messages marked as prior read and it doesn't go away.
so if my day starts with 10 messages marked as unread and I get new ones thru the day it goes up and as I read these messages it goes down BUT never goes below 10.
If I have to reboot due to an app upgrade It may go up, not always but sometimes, I am now @ a steady 14 unread messages according to my message indicator. I really have NO unread messages
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Jun 22, 2012
I have about 5 email addresses setup on my iPhone. However, I only want the badge on the iPhone home screen to display the unread count for my primary email address (instead of adding up all the unread emails in all of my inboxes).
Info:
iPhone 4, iOS 5.1.1
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Jun 22, 2010
Went through and set up my gmail through the email set up wizard. Used these exact steps: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03087
Issue is I'm not seeing any of my existing / read messages on my phone. After set up I had zero messages in my blackberry email inbox. How do I go about getting these message in my blackberry email?
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Aug 7, 2015
For some reason my counter option in nova settings keeps turning itself off! It'll work fine for a day or 2 then just stop. Open up settings and it's been switched off.
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Nov 13, 2013
Is there any way to show the unread sms count on top of the hangouts icon? I'd like to know if I have unread messages.
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Aug 18, 2015
Since I did the new update, it's just displaying the badge icon circle (bubble) on the app, but no unread count. With e-mail and facebook I noticed it so far.
When I restart my phone it works, but then anything new after I delete those messages, it just goes back to no display count and a white bubble.
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Jul 5, 2015
So, was using TEXTRA with no issues and then the problem, The icon showed that there was ONE unread message. I deleted the app, reinstalled, same issue. So, now I look for an app that can show the correct number of unread messages on the icon.
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Jul 22, 2012
Neither the email icon or the email widget show the number of unread emails. My previous phone (Droid Inc 2) did show how many unread emails were in the account. Does anyone know how to get the icon or the widget to show this? I have an exchange and a mac email set up.
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Jan 3, 2012
On the main display 18 ( SMS and MMS) message count is displayed. However, after reading all messages, the 18 messages icon remains on the main screen . How can I re-set this to 0?
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Jan 25, 2010
I also noticed that after i updated my software whenever I receive a message, the display message indicator at home doesn't indicate the total number of text message i receive but rather it displays the number of contacts who sent me messages. like for example contact A sent me 2 messages. It will only appear as 1 and not 2. how do i solve this problem? Do you experience the same?
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May 2, 2010
For some reason I have ended up with the unopened message count showing one unopened message. There are no unopened messages on my device. I have cleared the Messages database using the desktop software but the device is still showing one unread message despite there are no messages on my device at all.Any idea how to reset the counter to zero?
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Jun 14, 2010
For the past few days my blackberry has said i have an unread bbm message then yesterday it started to say I have 2. I`ve tried taking out the battery deleting all chats and messages on my phone and also deleting bbm all together and even when i did this it still said I had the unread messages. I have no group updates nor have I synced a blackberry messenger contact with an existing phonebook contact. The only thing I think it may be is someone I`ve deleted trying to contact be but I`ve removed all deleted contacts from my ignored list so why arn`t the chats showing up?
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Feb 9, 2010
Randomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now
Any ideas? I pulled the battery already twice and nothing
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Jan 7, 2010
I have an unread message icon with a little red circle on my screen. Tried pulling the battery. Have checked all my messages and folders. There are no unread messages. Even updated my Blackberry Desktop.
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Sep 24, 2012
The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.
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Jun 28, 2010
One of my friends had a baby last night and sent me an email with 3 photos attached. Blackberry truncated due to size, so I went to mobile website and it won't let me view the photos.I'm a bb newbie,I also tried downloading and that didn't work either.
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May 20, 2010
I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?
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Sep 11, 2010
Is it possible to turn off both the new message indicator (red asterix) and the new message count?I would like no message indicators to appear on my blackberry home screen.
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Sep 10, 2010
So I'm curious - does anyone really use PIN to PIN messaging? What are the advantages over BBM?
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Jul 29, 2010
BOLD 9650 under the MESSAGE folder i get the text message, emails, voice mail. etc how can i edit that option from that MESSAGE folder and just keep the once i want to see
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Aug 15, 2010
So I just purchased the BB Bold 9650 last wednesday and I have a quick question. The LED flashes red when I get a new message but if I check back 10 minuter later without reading the message it doesn't flash anymore. How do I keep the LED flashing red until the message is read?
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Aug 27, 2010
How can I save a text message, the whole thing not one portion of the message?
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Jun 14, 2010
After I get a text message or an email, the set ring tone sounds and the light indicator flashes. After I read the message and save or delete it the message light still flashes. Why is this and why won't the light stop flashing? The only way I can get it to stop flashing is take the battery out and put it back in. Verizon is my carrier and it is a Verizon 9650 phone.
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May 20, 2015
Does the gmail app not use a badge to tell me how many unread emails I have? My other mail apps I tried did, messages does, and facebook too...is this a setting I can change?
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Jul 16, 2015
Not sure if this has already been addressed (surely it must have been!), but am trying to sort unread notifications for Gmail app. I am currently trying Notifyer Unread Count from Play Store. The Notifyer seems to be doing the trick with a fairly simple set up. Am just using the free version which doesn't have any ads but the payable version allows even greater customization like the icon etc.
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Sep 7, 2010
When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.
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