BB Bold 9650 :: Desktop Manager Error Message

Sep 7, 2010

When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.

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BB Desktop Software :: Desktop Manager For Mac Error Message KB19454

Feb 17, 2010

I am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.

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BB Bold 9650 :: Desktop Manager For Mac

Aug 3, 2010

Hopefully someone can help I'm trying to add apps with DM. When I click the App button I get a popup screen that says I need the latest version of DM and click to update. The link takes me to the BB site for software, but it directs me to the same version of DM I already have. I've even uninstalled and installed again hoping that would help.I read in the BB troubleshooting forum that the most current is 1.0.3 build 23, but the one I'm using is build 19. Which is also the one that is linked to on the site I'm just lost how do I get to build 23?I also posted this in the Mac section a couple days ago, but no response.

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BB Bold 9650 :: New Desktop Manager Will Not Allow Synchronization With Outlook Organizer

Sep 9, 2010

I upgraded to new Desktop Manager - 6.47 and now I can't sych my organizer data.I always get a message that wireless sychronization is in place but when I check this is not true.There are not even options to synchronize - memo pad, contacts, and tasks on my device.I even shut off all wireless services and still no change.Can't get satisfaction for Blackberry so called support.

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BB Bold :: 9700 Desktop Manager Error

Jun 29, 2011

When i run the desktop manager setup file, the installation process begins, and shows me a dialogue box that says 'pending .net framework' and i hit install to let it start. It goes through a couple of dialogue boxes and after like 5 mins, an error appears saying 'this requires that .net 3.5 sp1 shouild be installed' and i hit finish and it is exited.

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BB Desktop Software :: Desktop Redirector Error After Update / Desktop Manager 5.0.1

Mar 29, 2010

After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.

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BB Bold 9650 :: Intellisync Error - After Desktop Mgr 6.0.0.40 Install

Jul 1, 2010

I have a BB Bold 9650 and am using Outlook 2007. I had no problems syncing until yesterday when Desktop Mgr 6.0.0.40 got installed. Now I get Intellisync Error - unknown error reported. If I can't get this to work soon, I will need to back off the new software.

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BB Bold 9700 :: Desktop Manager Error Installing Email Synchronizing?

Mar 15, 2010

I have installed the software v5.0.1 then I click synchronizing I can't tick the option synchronizing email messages. this has a grey block in front of the option, what should I do?

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BB Desktop Software :: 9700 Desktop Manager Gives Unknown Error

Apr 27, 2010

Hi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.

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BB Desktop Software :: How To Get Rid Of Message On Starting Desktop Manager

May 30, 2010

I installed Companion Link because I had problems syncing with Outlook 2010 64x. Companion Link sync works okay, but each time I start the Desktop Manager I get that annoying message. Desktop Manager somhow thinks that it still has to do something with Outlook. Either there is no default mail client or!

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BB Desktop Software :: Desktop Manager Exe: Application Error

Mar 30, 2010

I've tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and keep getting this message Desktop Mgr exe: Application error - Instruction at "0x004e6535" referenced memory at "0x04480013". The memory could not be read.

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BB Bold 9650 :: BROWSER TIME OUT Error Message

Sep 3, 2010

This is my very first post so please excuse me if I have posted my question/problem in the wrong section.My wife and I have VERY recently bought new Blackberry Bold 9650 phones, they are our very first smartphones. My wife loves to read so I went to the Blackberry App World and downloaded the app FREEBOOKS on her phone, the app itself installed just fine but every time I try to download a book for her, and even sometimes just SEARCHING for a book, it will give me an error message that reads

The server returned the following
error while attempting to fulfill
your request: "CONNECTION TIMED OUT".

Can someone PLEASE possibly help with this problem OR direct me to the correct section that can assist me. I have been to my Verizon store and they were absolutely NO help after waiting for over an hour.

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BB Bold :: 9650 Is Getting Restarted With The Error Message 348 (RESET)?

Apr 14, 2011

I updated my Blackberry Bold 9650 from os 5 to os 6. From then when I turn data on soon after my phone is getting restarted with the error message 348(RESET). Its happening very frequently. If I turn data OFF, my phone is working well.

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BB Torch :: Sync Error When Using Desktop Manager

Apr 14, 2012

I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.

I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB

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BB Tour 9630 :: Error Connecting To Desktop Manager?

Jun 20, 2010

Ive searched and havent really found a good answer to my problem, but when i connect my blackberry through the USB port, my computer and DM are not finding that its connected. Ive tried re-installing DM, re-starting my computer, re-booting my phone and none of these have worked. Is there something else that I am missing?

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BB Torch :: 9860 - Error 205 - Won't Connect To Desktop Manager

May 22, 2012

I have a 9860 that froze on me & rebooted, once it got past the black blackberry loading screen, it goes white and says Error 205 Reload Software.. Its on a constant loop of rebooting and this screen. i tried following the instructions giving on [URL] however i cannot get my phone connected to the desktop manager.

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BB Curve :: Desktop Manager Error While Configuring Data Files

Jul 28, 2011

I just downloaded the desktop manager for my new windows 7 machine - I use outlook. When I try to configure my data files. an error message tells me it "cannot locate message stores" Does any know where my outlook data exists in the windows 7 world? I cannot locate it.

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BB Tour 9630 :: App Error 523 On Start Up - Tried To Erase Latest 3rd Party App Via Desktop Manager But Will Not Connect

Jan 6, 2010

I have this error code on start up. I read the other forums and have tried safe start up (by holding the back button) does not work, tried to erase the lastest 3rd party app via bb desk top but will not connect, and tried to download BBSAK but I cant seem to download the free app, the site is not letting me register. What can I try next? Can anyone email me the BBSAK app?

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BB Bold :: Dead 9650 - Can't Reload Device Manager

Aug 9, 2012

Bold 9650 with Verizon will not allow me to reload BB Device Software. It displays the dreaded Error 513 -failed to install device driver, an Unspecified Error [hex code]. Popped battery, fully charged, retried 3+ times, upgraded BB Desktop software to Ver.7.1.0.32 (Bundle 33). Rebooted PC too, all to no avail.All started with trying to log into BB to get sync working again. Then hit max password attempts and some erroneous post on BB said you must allow Password File to reset and it won't delete all your files...WRONG. It sure does delete all and still no chance to reset the PW. So now I have a little brick.

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BB Bold 9650 :: Issues In Device Manager And Switching From Storm

Aug 1, 2010

Purchased the new Bold 9650 from Verizon the other day and am having trouble with the device switch wizard when I try to switch from my Storm to the Bold. When I get to the Device Selection Screen at the bottom it says "The device does not have enough space for your selections. Select fewer applications." The only things selected are default things. I've tried deselecting everything possible and I still get this message.

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BB Bold :: Can't Connect To Desktop Manager

Mar 9, 2012

I have a BB Bold 9000, and I can't seem to connect to BB Device Manager. It's recognized on my computer as mass storage mode, but it won't connect to Device Manager, and just says Connect your Blackberry device.

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BB Bold :: Desktop Manager Cannot Detect?

Mar 23, 2012

My laptop used to be able to detect my blackberry, it now will charge it but it does not give me mass storage options anymore and desktop manager can not detect it. Mass storage mode is turned on. I've uninstalled and re-installed desktop manager but still no luck.

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BB Bold :: Desktop Manager V6 Cannot Start At All

Aug 26, 2010

I recently updated my dekstop manager to v 6.0.1.13, but since then it would not start at all. the blackbery screen comes up and then it shows the eror message and asks me to report to microsoft. I have tried uninstalling and installing again, but nothing seems to work. I have xp sp3 installed on my laptop.

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BB Bold :: See Contacts On The PC Desktop Manager?

Jan 5, 2012

How do I see my contacts on the PC desktop Manager...

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BB Bold :: Sync To Desktop Manager?

Sep 16, 2012

When I try to sync my contacts the desktop manager reads all the contacts on the blackberry and on Outlook but when it finally comes to syncing up it says 'unable to access local folders. If your outlook profile uses a hotmail connector, you much create a local data store.' I do not use a hotmail connector so I don't know what to do to make this work.

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BB Bold 9000 :: Desktop Manager Unable To See Bold On Windows 7 64-bit

Jul 11, 2010

I have been going through this forum for a while and have tried all of the fixes that I can find to no avail. I have a brand new Windows 7 64-bit machine, that never had the Desktop Manager installed. I have installed version 5.01 off of the web site. Windows is able to see the Blackberry in the Device Manager just fine and I can also see the internal storage available under My Computer and I can access all folders. The Virtual Ports (COM3 and COM4) are also available in Device Manager.

I went through and followed the clean uninstall and reinstall instructions and various other suggestions that I have already seen. For whatever reason, the Desktop Manager still won't see the BB. When going into Options in the Desktop Manager, it shows that USB is selected but still nothing under PIN.I am connected to the straight USB port on the back of the computer and have tried several there.

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BB Bold 9700 :: Not Recognized By Desktop Manager

Mar 12, 2010

I am with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)

I am having difficulty syncing my device to my computer.

I am running Vista 32 bit on a Dell Inspiron 1525.

I have downloaded Desktop Manager 5.0.1 B49 MultiLanguage - Without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).

My computer recognizes the device but from the Found New Hardware prompt as a RIM Composite Device but In the desktop manager it says that there is no device plugged in.

I have also turned on media card support and mass storeage mode.

I cannot find the appropriate driver through the device manager either.

I did a couple battery pulls and connection re-tries in different usb ports.

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BB :: Desktop Manager Does Not Recognize My Bold 9780

Aug 2, 2011

I see there are some other threads about this point, and recomended links for reading articles on the knowledge databases (some links are not working). In my case, may be, the problem is my Windows Vista is not using the Blackberry USB driver; instead, it uses a standard usb driver. I tried to update it in the Device Manager, by selecting the ones that is found in program FilesCommon FilesResearch In MotionUSB Drivers, but the process always finishes telling me the driver is up to date. The result is, Windows recognices the unit, even if I connect it as a USB unit, and if I connect it for Multimedia sincronization; but BB Desktop Manager does not see it.

I also tried downloading and installing BB USB and Modem drivers from the BB downloads, but that didnīt change anithing.I think this is the source of my problem, because most documents in the knowledge database says I have to see the BB USB driver on de Device Manager.How can I force Windows to use BB USB driver?

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BB :: Upgrade My Bold OS Without Connecting To Desktop Manager?

Jun 25, 2012

How can i upgrade my bold OS without connecting to desktop manager. As per my desktop manager there is no upgrade available, but my phone carrier launced an upgraded module in UK, but that's not launched in India yet. how can i upgrade my phone which is in india with the module launched by Vodafone in U.K

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BB Bold :: 9000 Is Not Connecting With Desktop Manager

Sep 10, 2012

my blackberry bold 9000 is not working.. i mean 2 days before it suddenly reboot and after that it wont start. its red light flash for 30 second then its tried to loading but in 10 seconds it reboots again and it is not starting. even when i tried to connect it with pc, it is not connecting with desktop manager. i am worried. i searched for all solutions but not getting any usefull information.

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BB Bold :: Connect Device Manager With Desktop?

Sep 3, 2011

My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.

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