BB Bold 9650 :: Issues In Device Manager And Switching From Storm
Aug 1, 2010
Purchased the new Bold 9650 from Verizon the other day and am having trouble with the device switch wizard when I try to switch from my Storm to the Bold. When I get to the Device Selection Screen at the bottom it says "The device does not have enough space for your selections. Select fewer applications." The only things selected are default things. I've tried deselecting everything possible and I still get this message.
View 10 Replies
ADVERTISEMENT
Aug 9, 2012
Bold 9650 with Verizon will not allow me to reload BB Device Software. It displays the dreaded Error 513 -failed to install device driver, an Unspecified Error [hex code]. Popped battery, fully charged, retried 3+ times, upgraded BB Desktop software to Ver.7.1.0.32 (Bundle 33). Rebooted PC too, all to no avail.All started with trying to log into BB to get sync working again. Then hit max password attempts and some erroneous post on BB said you must allow Password File to reset and it won't delete all your files...WRONG. It sure does delete all and still no chance to reset the PW. So now I have a little brick.
View 7 Replies
View Related
Jul 28, 2011
I've previously backed up my Old BOLD. How do I get that data onto my Replacement Device.When I go to "Switch Devices" It tells me to connect current Device.Well It's Dead (and ready to be burried) so what can I do?
View 1 Replies
View Related
Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
View 4 Replies
View Related
May 17, 2010
It seems like to load any app into my BB storm 2 device you need an active internet connection in your device. I don't have internet surfing facility in my mobile. The plan I am in with my carrier allows unlimited mails and chat. Is there any way I could load apps through my PC into my device. Most apps that I tried won't allow this, they need the app link to be clicked from the device rather than from a PC?
View 3 Replies
View Related
May 17, 2010
It seems like to load any app into my BB storm 2 device you need an active internet connection in your device.
I don't have internet surfing facility in my mobile.
The plan I am in with my carrier allows unlimited mails and chat.
Is there any way I could load apps through my PC into my device.
Most apps that I tried won't allow this, they need the app link to be clicked from the device rather than from a PC?
View 3 Replies
View Related
May 26, 2010
When I start the Desktop Manager and connect my phone everything works fine. I then try to launch Media Manager and the Device connected (PIN) : Blackberry 9550 (310C647) goes grey and the software says " There is no device connected. Please connect your device in order to view its contents."
View 4 Replies
View Related
Aug 3, 2010
Hopefully someone can help I'm trying to add apps with DM. When I click the App button I get a popup screen that says I need the latest version of DM and click to update. The link takes me to the BB site for software, but it directs me to the same version of DM I already have. I've even uninstalled and installed again hoping that would help.I read in the BB troubleshooting forum that the most current is 1.0.3 build 23, but the one I'm using is build 19. Which is also the one that is linked to on the site I'm just lost how do I get to build 23?I also posted this in the Mac section a couple days ago, but no response.
View 4 Replies
View Related
Apr 23, 2010
I switched data from my old device Storm 9500 to my new device BB bold 9700 using the newest BB desktop manager. After data got switched I got a small popup asking me do i want to delete data from my old blackberry.... I said yes (why not)... So my new bold 9700 got wiped ?! somehow.
After i used the auto backup file created which had data from the Storm device to "restore" data to bold 9700 once again it just got the ipd backup file which had loads of messages..... overwritten and i lost the data from the Storm entirely. Can i get it back anyhow. I tried some undelete software... but no luck so far... appart from recovering a few images...
View 8 Replies
View Related
Sep 7, 2010
When I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.
View 7 Replies
View Related
Sep 9, 2010
I upgraded to new Desktop Manager - 6.47 and now I can't sych my organizer data.I always get a message that wireless sychronization is in place but when I check this is not true.There are not even options to synchronize - memo pad, contacts, and tasks on my device.I even shut off all wireless services and still no change.Can't get satisfaction for Blackberry so called support.
View 18 Replies
View Related
Jul 4, 2010
does anyone know if it is ok to back up 2 different blackberries (9700 and 8520) on the same Device Manager?
View 4 Replies
View Related
Jun 9, 2012
I downloaded bb device manager on my computer with phone plugged into computer....it ran an update...my phone would not connect to device manager and now it won't turn on....phone had full charge...i removed battery several times
View 1 Replies
View Related
Jun 29, 2010
I am working with a Bold 9000 and having issues getting the device connected to an Acer Extensa 5430 Laptop. I have gone through every troubleshooting step I have seen online so far but still no progress.
Device:
Blackberry Bold 9000 PC:
Acer Extensa 5430 Laptop
3 USB ports
Windows Vista Home Premium
Troubleshooting Completed:
*Installed Blackberry Desktop Manager 501_b073_multilanguage from Blackberry website. Connected Device to USB1, Device recognized in Windows Device Manager as "Blackberry Smartphone" under USB Controllers and "RIM Virtual Serial Port v2 (COM8) and (COM9) under Ports in Windows Device Manager, but Blackbery Device Manager only shows COM3 "Disabled" and nothing else. Desktop Manager shows "Device Connected (PIN): None"
*Uninstalled Driver for Blackberry Device in Windows Device Manager and reconnected Device to USB2. Same result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and reinstalled with out Media Manager or Roxio>Installed device software from Provider specific Blackberry Site(software version 5.0.0.442)>Reconnected Device to USB3. Same Result
*Uninstalled Blackberry Desktop Manager 501_b073_multilanguage and uninstalled Blackberry Device driver through Windows Device Manager> Uninstalled ALL USB Root Hub>Restarted Computer>Installed Desktop Manager 500_b028_multilanguage>Reconnected Device to USB1. Same Result
*Uninstalled Blackberry Desktop Manager 500_b028_multilanguage>Did a battery pull on device>restarted PC>Installed Blackberry Desktop Manager 501_b073_multilanguage. Reconnected Device to USB1 Same Result
*Did a battery pull on device and connected to PC using USB2 without battery installed. Same Result
At this point I am at a loss for a next step in troubleshooting.
View 5 Replies
View Related
Jun 5, 2010
I had the 8530 curve2 and it wasnt a world phone. Now with the bold I thought I wouldnt have to pay the same 1.99 a minute. I would have to pay when outside the US as I would with the curve2. I am going to Israel. I want to text call email and use internet (bbm of course)so what plan to use.
View 5 Replies
View Related
Aug 19, 2010
I have upgraded from a 9630 to a 9650. I went into my BIS account and tried to update the pin but it refuses to recognize my new BB. I called my Cell provider and everything is working on their end, my new pin is registered and works fine.When I click on the Detect new device button i just get the following error
"Unable to detect new device. It may take a few minutes for a new device to be detected. Make sure your SIM card is in your new device and try again. If you do not have a SIM card, make sure your device is activated and try again."The device is activated and all data as well as phone works fine. I can manually setup my emails on the phone itself but in the email settings wizard i have no option to log into an existing account either.
View 4 Replies
View Related
Apr 7, 2012
My BB Bold 9650's flash and led stopped working and the mic's volume had weakened. Whats the prob here? Is it software specifically the OS? Device error 300 when I hard reset it.
View 1 Replies
View Related
Jun 30, 2012
I updated my Blackberry Bold 9650 from os 5 to os 6. From then when I turn data on soon after my phone is getting restarted with the error message 348(RESET). Its happening very frequently. If I turn data OFF, my phone is working well.
View 1 Replies
View Related
Sep 3, 2011
My PC sees my Blackberry plugged in, but the Device Manager tells me to Connect, and I can't sync my contacts, etc.
View 1 Replies
View Related
Jul 25, 2010
i hope i have this in the right section of the forum...i thought since i had a bb 9650, this would be the right place
ok, so i wanted to try to free up some memory space and delete some apps that i didn't need using desktop manager on my mac. i plug in the device, open desktop manager, click on the applications button, uncheck all the unnecessary apps (brickbreaker, asian languages, etc). when i go to proceed, i get a pop-up:
i can't seem to delete anything and i've checked online, but still no help. can someone help me out or guide me to where i may get some help?
View 6 Replies
View Related
May 1, 2010
I have a Blackberry 9700 phone which has been working fine up until today when I decided to load the "Blackberry User Tools" software onto my P.C. at home. After successful installation and machine restart, I was asked to enter my "Device Password". Assuming this would be my password I set originally to lock my phone I entered it and found this didn't work. I subsequently attempted a number of other logical permutations but then realised that if I continued I would lock my phone. So I stopped (at 8/10 tries) and called my service provider "Orange UK" who advised they couldn't help me and that if I continued to enter the incorrect code, it would wipe my phone as it would automatically reset!When I connected via USB last time, it asked for me to enter the word "blackberry" which I did but when it then asked me to enter my password (which I assumed was the four digit numerical code I had originally set the phone with) it failed to work. I am now left with two further attempts. Please can anyone assist by advising me what I can do to overcome the problem without wiping my phone as the contents are very important to me.
View 5 Replies
View Related
Jul 17, 2010
About 3 weeks ago I had to switch from a Curve to the 9700. I used the switch device wizard to do this with no problems on my home laptop. Since then I have backed up the 9700 to my laptop but when I went to do this today, the device is not recognized by my laptop. I have tried just about everything with no luck. I thought the issue may be my cable and/or USB port but I actually connected my old Curve to the laptop and it immediately was recognized. I also have been synching the 9700 on my work PC and drove into the office today to see if I could do so..it worked without any problems. I am therefore not sure by the 9700 won't now connect to my laptop. Any ideas from anyone as to what I should be doing or what the problem is? I uninstalled and reinstalled the desktop manager application twice thinking that may be the problem but it has not resolved the issue. As an aside, I have gotten a message appearing on the 9700 saying that the USB connection does not have sufficient power to charge the device. I then acknowledge the message and it shows it is charging so I am not sure what that is...
View 4 Replies
View Related
Jan 26, 2010
I am using Vista Ultimate and am trying to use the Media Manager section of the Desktop Manager.
But I am getting an error message as follows;
Runtime Error!
Program...MobileBlacberry.....MediaManager9.exe
This application has requestd the Runtime to terminate it in an unusual way.
Please contact the application support team for more information.
Which I did and got an automated email telling me basically they won't help unless I am a paying customer.
View 4 Replies
View Related
Jun 19, 2010
I have had my phone for a year in August and I love it, but when I finally have time to work with and learn, it is asking for a DEVICE PASSWORD. Where do I find the password for my desktop manager?
trying to figure out what to do. Please direct me in the right direction.
View 9 Replies
View Related
Jul 12, 2010
I have a BlackBerry 9650 that's giving me the following error message when trying to update software or even delete/remove software using BlackBerry Desktop Manager. The exact error message appearing in Desktop Manager is:
"The device does not have enough space for your selections. Select fewer applications."
I am using BlackBerry Desktop Manager v5.0.1. My phone actually has Application Memory Free Space 301.5 MB. My BlackBerry's version is 5.0.0.732. I cannot update or delete software using BlackBerry Desktop Manager. Any help is GREATLY appreciated.
View 6 Replies
View Related
Sep 5, 2010
Anyone know if there is a keyboard shortcut to access the calendar? If not, can I program one of the keyboard keys to access the calendar? I am already using both convenience keys.
View 13 Replies
View Related
Aug 8, 2010
Phone worked great for a week, then I installed the BBDM software and attempted to install a new app and It starts the process but at the end says it cannot connect to the device. Problem is, the BB is now completely reset and has none of my apps, contacts, pictures, videos, or anything else. Any ideas? I'm about to lose it here.
View 6 Replies
View Related
Jan 6, 2010
So I just got my first BlackBerry, the Tour 9630 a few days ago. I used my full upgrade with Sprint, plus the mail in rebate. Now I am really, really starting to worry because it seems that in the next few months the TOUR 2 could be released. I am wondering if I will be able to return my Tour and get my money back, and my full upgrade and just wait for the Tour 2 to be released. If I have only had the phone for a few days, you think I will be able to switch to the Tour 2 no problem? I have sprint.
View 14 Replies
View Related
Jul 12, 2010
On connecting the 9700 to the device manager on my laptop, the opening screen is asking me for a password before I can access the manager its self !
I have entered the password that unlocks my keypad to make a call, but its telling me its incorrect ? Other than the keypad access code which is 6 digits I have not entered any other code " infact its a new phone and Im still trying to get my head around it,
Ive called the service provider and they cant help and direct me to the Blackberry website ! Ive looked throughout the site and as yet havent come up with any thing.
View 5 Replies
View Related
Mar 14, 2012
my blackberry bold 9900. Everytime i connect to the desktop manager it asks for a device password. I used my pin but no luck. What is the password??
View 1 Replies
View Related
Jul 26, 2010
9550 arrives today. I found 2 pics that I need that were somehow saved to the device memory. Before I take my 9630 out of service . . . How can I move those two pics back to the card?
If I click on show all pics I see them but I can't get them to the card no matter what I try. Move says "up" and that's it. I see memory card but can't reach it.
View 6 Replies
View Related
