BB Bold 9650 :: Failed To Validate Device
Jul 25, 2010
i hope i have this in the right section of the forum...i thought since i had a bb 9650, this would be the right place
ok, so i wanted to try to free up some memory space and delete some apps that i didn't need using desktop manager on my mac. i plug in the device, open desktop manager, click on the applications button, uncheck all the unnecessary apps (brickbreaker, asian languages, etc). when i go to proceed, i get a pop-up:
i can't seem to delete anything and i've checked online, but still no help. can someone help me out or guide me to where i may get some help?
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Jul 2, 2010
no matter what settings I use on the 9650 "Memory" settings. I cann't get any computer (Windows 7 or XP Pro) to recognize the device as "mass storage device" so I can access the memory card. There is plenty of items on the card, and I can access them fro mthe decive, but the computer won't "find" it. This is with DM 5.0 and 4.7, on windows XP Pro and Windows 7.
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Jun 5, 2010
I had the 8530 curve2 and it wasnt a world phone. Now with the bold I thought I wouldnt have to pay the same 1.99 a minute. I would have to pay when outside the US as I would with the curve2. I am going to Israel. I want to text call email and use internet (bbm of course)so what plan to use.
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Aug 19, 2010
I have upgraded from a 9630 to a 9650. I went into my BIS account and tried to update the pin but it refuses to recognize my new BB. I called my Cell provider and everything is working on their end, my new pin is registered and works fine.When I click on the Detect new device button i just get the following error
"Unable to detect new device. It may take a few minutes for a new device to be detected. Make sure your SIM card is in your new device and try again. If you do not have a SIM card, make sure your device is activated and try again."The device is activated and all data as well as phone works fine. I can manually setup my emails on the phone itself but in the email settings wizard i have no option to log into an existing account either.
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Apr 7, 2012
My BB Bold 9650's flash and led stopped working and the mic's volume had weakened. Whats the prob here? Is it software specifically the OS? Device error 300 when I hard reset it.
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Jun 30, 2012
I updated my Blackberry Bold 9650 from os 5 to os 6. From then when I turn data on soon after my phone is getting restarted with the error message 348(RESET). Its happening very frequently. If I turn data OFF, my phone is working well.
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Jul 12, 2010
I have a BlackBerry 9650 that's giving me the following error message when trying to update software or even delete/remove software using BlackBerry Desktop Manager. The exact error message appearing in Desktop Manager is:
"The device does not have enough space for your selections. Select fewer applications."
I am using BlackBerry Desktop Manager v5.0.1. My phone actually has Application Memory Free Space 301.5 MB. My BlackBerry's version is 5.0.0.732. I cannot update or delete software using BlackBerry Desktop Manager. Any help is GREATLY appreciated.
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Sep 5, 2010
Anyone know if there is a keyboard shortcut to access the calendar? If not, can I program one of the keyboard keys to access the calendar? I am already using both convenience keys.
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Aug 8, 2010
Phone worked great for a week, then I installed the BBDM software and attempted to install a new app and It starts the process but at the end says it cannot connect to the device. Problem is, the BB is now completely reset and has none of my apps, contacts, pictures, videos, or anything else. Any ideas? I'm about to lose it here.
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Jan 6, 2010
So I just got my first BlackBerry, the Tour 9630 a few days ago. I used my full upgrade with Sprint, plus the mail in rebate. Now I am really, really starting to worry because it seems that in the next few months the TOUR 2 could be released. I am wondering if I will be able to return my Tour and get my money back, and my full upgrade and just wait for the Tour 2 to be released. If I have only had the phone for a few days, you think I will be able to switch to the Tour 2 no problem? I have sprint.
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Aug 9, 2012
Bold 9650 with Verizon will not allow me to reload BB Device Software. It displays the dreaded Error 513 -failed to install device driver, an Unspecified Error [hex code]. Popped battery, fully charged, retried 3+ times, upgraded BB Desktop software to Ver.7.1.0.32 (Bundle 33). Rebooted PC too, all to no avail.All started with trying to log into BB to get sync working again. Then hit max password attempts and some erroneous post on BB said you must allow Password File to reset and it won't delete all your files...WRONG. It sure does delete all and still no chance to reset the PW. So now I have a little brick.
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Jul 26, 2010
9550 arrives today. I found 2 pics that I need that were somehow saved to the device memory. Before I take my 9630 out of service . . . How can I move those two pics back to the card?
If I click on show all pics I see them but I can't get them to the card no matter what I try. Move says "up" and that's it. I see memory card but can't reach it.
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Jun 19, 2010
I am going to Europe for 2 weeks in about a week. I have no reason to need to call/text/use 3g on vacation at all. However, it would be nice to be able to use wifi at hotels, hotspots, etc. Is it possible to just flip my sim card so I couldn't receive any calls or anything but the phone be able to use wifi and not cost me any money?
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Aug 1, 2010
Purchased the new Bold 9650 from Verizon the other day and am having trouble with the device switch wizard when I try to switch from my Storm to the Bold. When I get to the Device Selection Screen at the bottom it says "The device does not have enough space for your selections. Select fewer applications." The only things selected are default things. I've tried deselecting everything possible and I still get this message.
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Nov 6, 2010
I have a Blackberry bold 9650
V5.0.0.975
Running DM 6.0.0.43
Everytime the device backs up it goes all they through and at the end it gives the error message: "There was an error backing up. There could have been a problem with the device or connection during the backup. Verify that the device is turned on and connected."
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Jun 3, 2010
Wondering if any of u have gotten ur verizon 9650? If so have u noticed ur trackpad left side being higher than right? I ask becuz as we all may know the sprint 9650 has that. Doesn't bother me...nor do I think its defect.
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Jul 22, 2010
*moderator edit*
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May 17, 2010
Im super siked the the 9650 has arrived and im ready to get rid of the 8330, but with every smartphone of mine i've always had a black silicone smooth skin and a screen protector so if i buy a tour 9630 skin and screen protector will they fit on the bold 9650 right?
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Apr 28, 2014
Since the last windows update from this week windows cant detect my nexus 5. I tried everything. It keeps showing up like "Unknown USB Device (Device Descriptor Request Failed)" And i doesn't show up immediately when i plug in the phone. It takes like 10 seconds, then it shows that with a yellow triangle.
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Aug 18, 2010
My phone is 3 days old and did not have issues until last night. The browser allows me to initally connect ot a webpage, but will not allow me to click on any links. The cursor switches appropriately when just navigating vs. hovering over a link, but the track pad will not regist any "clicks".Has anyone encountered this or know of the fix?
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Feb 5, 2010
This was on the interwebs today:BlackBerry 9650 Tour Visual Voicemail Leaked, Heralds Verizon Release?
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Nov 28, 2012
At least twice a day blackberry send me an email asking me to validate one of my email addresses. This is a school email and my other email is a g-mail account which has been completely fine. I recently had to get a replacement phone because the software update screwed up my other one. I had no problems with any of my email accounts on my previous blackberry bold. Now, blackberry send me an email at least twice a day prompting me to validate my school email account. Not only that, it takes a least several times for it to go through, meaning I will type the correct password and it will still say it is incorrect, however after numerous tries it eventually goes through.
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Jul 8, 2010
I purchased the 9650 bold a few weeks ago. I do not do a lot of texting, but when I do, the texts are pretty long. On my old BB I hit the back arrow key and it saved to draft, (i would often have 4-5 texts in draft before I sent all out) If im not mistaken you cant do this on the new 9650?? Do I need to get an application to assist with this? ANy suggestions? Sorry if this is a rookie question but...Im a rookie when it comes to these phones.
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Jun 21, 2010
When I upgraded my 9630 to my new bold 9650 I had a 16gb micro sd card in the 9630. I copied all of the files from my card to my computer, put the 16gb card in my 9650 and formatted the card. I then copied all of the files from my computer back to the sd card and put the card back in the 9650. All seems to be ok, I have my pictures etc. When I go to connect my BB 9650 to my computer I get a message on the BB that says: "Content rights do not match this device. Please insert the media card back to the right device." this only happens if I have the memory option set to "Auto enable mass storage mode storage set to NO" Any ideas?
Thank You
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Jun 8, 2010
Is anyone else having trouble using the "Vibrate in Holster" setting? My 8330 would automatically switch to vibrate when I put it in my holster that has the magnetic closure. My 9650 fits in the same holster but doesn't seem to switch to vibrate even though I have that setting chosen under my sounds profiles.
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Jun 2, 2010
Just wondering if I get a Bold 9650 next week and I back it up with all my apps and settings from my backed up Storm2 9550 file will that happen successfully or should I just reload all apps from scratch?
BTW: I have SocialScope on my Storm2 will it be an easy transfer to my Bold 9650?
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Jun 26, 2012
My email has been working fine until today. when no emails were coming though on my device. I went into start-up and retyped passwords and it then came up with "device change failed" I tried to do the battery out trick which did not work, so thought I'd delete the account and start again. As soon as i go into email option on start-up it says "device change failed" then when I try and add my email back, it says "sorry unable to continue your session. log in again" It then takes me back to the main set up menu.
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Sep 30, 2012
I have received an email asking me to validate my email account - I had changed my broadband to infinity which I suspect has been detected by Blackberry. Which password do I use to do this? I have tried (and reset) my blackberry ID password; tried my service provider password and neither work!!
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Nov 15, 2012
I cannot validate my blackberry (bb) id credentials when i want to open bb protect. i have already received email regarding changing the password considering my password is wrong. then i make the new password. then i try again to open bb protect. the result is the same. i cannot validate my bb id credentials.
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Dec 20, 2011
I got a message from blackberry stating that I need to verify my password in order to have emails sent to my phone. The message is Unclear and it states that i need to go to the Blackberry Internet Service account and click on the setup icon and click email accounts or email settings.
- Go to email accounts page
- Edit my email
- Type in password
I cannot seem to find the "set up" icon on the BB Internet Service page!
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Oct 26, 2011
I had to change my email password a couple of days ago. I received the email to validate. Went into setup to validate and I type in my new password and click validate and I keep getting Blackberry Can't validate password. I show the password ot ensure I'm typing it right. I am so frustrated.
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