I have installed the software v5.0.1 then I click synchronizing I can't tick the option synchronizing email messages. this has a grey block in front of the option, what should I do?
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When i run the desktop manager setup file, the installation process begins, and shows me a dialogue box that says 'pending .net framework' and i hit install to let it start. It goes through a couple of dialogue boxes and after like 5 mins, an error appears saying 'this requires that .net 3.5 sp1 shouild be installed' and i hit finish and it is exited.
View 1 Replies View RelatedI have just bought my first Blackberry.I have downloaded the desk top manager.I am trying to insert a new signature to my emails.There is no email option on the desk top manager.Would anyone know why?
View 8 Replies View RelatedHi when i want to sync my 9700 i am always getting the same unkown error message..DTM is version is 5.0.1.37 The 9700 is up2date as far as dtm is telling me.
View 4 Replies View RelatedI am with T-mobile with a Blackberry 9700 v5.0.0.330 (Platform 5.1.0.91)
I am having difficulty syncing my device to my computer.
I am running Vista 32 bit on a Dell Inspiron 1525.
I have downloaded Desktop Manager 5.0.1 B49 MultiLanguage - Without Media Manager successfully and downloaded the latest version (I have seen elsewhere that this version is suggested for the bold 9700).
My computer recognizes the device but from the Found New Hardware prompt as a RIM Composite Device but In the desktop manager it says that there is no device plugged in.
I have also turned on media card support and mass storeage mode.
I cannot find the appropriate driver through the device manager either.
I did a couple battery pulls and connection re-tries in different usb ports.
I just recently upgraded the desktop software to the new version 6.0.0.40 and I can't seem to sync my organizer data anymore I've tried resetting my settings and then I tried hitting configure settings and I keep getting an error. The exact error that pops up reads "Unknown error reported".I know the BB is connected because all my media music/pictures/videos are appearing on the desktop software.
View 4 Replies View RelatedWhy does desktop manager not allow you to delete off applications you aren't going to use? The ones I'm specifically wanting to delete are in the downloads folder-mobile video, community, music apps, my-cast weather, MobiTV, MusicID, and XMradio. I'd like to get rid of these to free up some space for other applications I will use.
View 13 Replies View RelatedI have a Blackberry 9700 phone which has been working fine up until today when I decided to load the "Blackberry User Tools" software onto my P.C. at home. After successful installation and machine restart, I was asked to enter my "Device Password". Assuming this would be my password I set originally to lock my phone I entered it and found this didn't work. I subsequently attempted a number of other logical permutations but then realised that if I continued I would lock my phone. So I stopped (at 8/10 tries) and called my service provider "Orange UK" who advised they couldn't help me and that if I continued to enter the incorrect code, it would wipe my phone as it would automatically reset!When I connected via USB last time, it asked for me to enter the word "blackberry" which I did but when it then asked me to enter my password (which I assumed was the four digit numerical code I had originally set the phone with) it failed to work. I am now left with two further attempts. Please can anyone assist by advising me what I can do to overcome the problem without wiping my phone as the contents are very important to me.
View 5 Replies View RelatedHave bold 9700 - desktop manager 5.0.1 - outlook 2007
will not sync calendars - says available applications are none, ASCII, Yahoo
did sync contacts but left some out and does not update
About 3 weeks ago I had to switch from a Curve to the 9700. I used the switch device wizard to do this with no problems on my home laptop. Since then I have backed up the 9700 to my laptop but when I went to do this today, the device is not recognized by my laptop. I have tried just about everything with no luck. I thought the issue may be my cable and/or USB port but I actually connected my old Curve to the laptop and it immediately was recognized. I also have been synching the 9700 on my work PC and drove into the office today to see if I could do so..it worked without any problems. I am therefore not sure by the 9700 won't now connect to my laptop. Any ideas from anyone as to what I should be doing or what the problem is? I uninstalled and reinstalled the desktop manager application twice thinking that may be the problem but it has not resolved the issue. As an aside, I have gotten a message appearing on the 9700 saying that the USB connection does not have sufficient power to charge the device. I then acknowledge the message and it shows it is charging so I am not sure what that is...
View 4 Replies View RelatedI've benn triyng to connect with my bold 9700 (ATT carrier) using the bb desktop manager but there's no "IP Modem" icon for it. I'm using version 5.0.1.28 Nov 11 2009.
View 8 Replies View RelatedWhen I am trying to add/remove applications using Desktop Manager, I get the error message:Validation failed because a module marked for update (net_rim_bb_qm_api) is not available on local disk.How do I fix this?
I am running a 9650 and have Desktop Manager for Mac.
After recently updating the Desktop Manager to 5.0.1, the Redirector no longer operates. When opening it, i get the error message."Desktop Redirector has encountered a problem and needs to close. We are sorry..."
I've unistalled Destop Manager, reverted back to 5.0.0 and I still have the same issue. This was and is currently setup with my Outlook 2003 (SP3) exchange server to forward my work emails, and it worked up until I updated to 5.0.1 last week.
Can I sync my g mail contacts with my blackberry via desktop manager?
View 5 Replies View RelatedSo I installed the new OS for the 9700 (5.0.0.862 - Vodafone) and my desktop manager isn't letting me add new media files or anything like that. It keeps telling me that I have to turn on Mass Storage Mode for this to work. I have desktop manager 6.
My phone is an unlocked AT&T Bold 9700 and my service provider is Fido (Canada).How do I fix this guys? I'm relatively new to this whole blackberry stuff.
I dropped my 9700 off the kitchen table last night, everything works fine except that my screen is white, i dont have the money to buy a new screen or i would replace it myself. i am getting a new one from tmobile, what im worried about is when i transfer everything using the desktop manager will it also transfer saved messages ? i have alot on my phone and would hate to lose them.
View 4 Replies View RelatedI'm the proud owner of a Bold delivered today, (software V5.0.0.545) running on the Vodafone network in the UK.I've set up my Yahoo email on the BB and under Email Reconciliation have selected "Delete on Mailbox and Handsets." My BB is receiving the Yahoo mails but if I delete an email on the BB it still appears in my Yahoo email inbox.Is there full synchronization between BB and Yahoo mail or have I made an error in the set-up? If Yahoo cannot synchronize will using Googlemail enable me to synchronize emails?
View 3 Replies View RelatedI am trying to sync my Yahoo calendar with my Blackberry Bold 9700 via the Blackberry Desktop Manager (version 5.0.1) and am getting the error message "Connection to Yahoo server was lost" when the calendar sync is occurring. The only option on the screen is to press "OK". Once "OK" is pressed, the Blackberry Desktop Manager returns to the synchronization screen. The address book syncs successfully, but the calendar does not. I have tried syncing one way and both ways without success.
A few notes about the environment: I am using the newer version of Yahoo Calendar which I have seen recommended on other postings. I am using standard Yahoo not the small biz version. I have seen this recommended, too.I am connecting my Blackberry Bold 9700 to my laptop via the USB cable that is supplied by Blackberry.
I have a Blackberry Bold 9700.I run Outlook 2010 and Plaxo.How can I get BlackBerry Desktop Manager to sync my contacts and Calendar with either of these applications?
View 4 Replies View RelatedSince this month, I have not been able to sync my BB calendar and contacts with my Yahoo account using the BB desktop manager. The process starts, but it never passes the address book part (it freezes and eventually crashes). I contacted Yahoo and they referred me to their Yahoo Intellisync. Which they don't support. I would switch to Google, but I recently changed my e-mail account; doing so one more time would be bad for business.
View 19 Replies View RelatedI just got this Blackberry on Dec 31, '09.I installed the DM software from the CD and now I was going to attempt to synchronize my phone with the desktop for the first time.When I plugged the phone in to the PC, it immediately said there were updates available and I just kept hitting Next until it apparently started the 12-step update process.Now my PC has been sitting at the download step (Step 3 of 12) downloading the same module for over 30 minutes now.
View 2 Replies View RelatedAmazing feature...now..not only can you backup your contacts as a BB file but you can save them on your PC as normal contacts which have full details (email, numbers, etc.)
You can download version 6 here >>> https://www.blackberry.com/Downloads...247A852FAD3647
At work, we use Novell Groupwise. Calendar syncs fine, but BB Desktop Manager crashes when I sync addresses. I can load one-way from the computer to the BB, but not the other way. I may have a corrupt address, but haven't been able to get it all to work. What do I do to stop this?
View 4 Replies View RelatedI am new to the community and would appreciate any assistance. I have two recent problems for which I am seeking troubleshooting advice. The priority problem is mentioned first below.I've just encountered this error message, "For help resolving this issue, refer to KB19454 in the BlackBerry Desktop Manager Knowledge Base" when attempting to sync my Curve 8320. I use a Mac, and I haven't run into any difficulties syncing since downloading the newer version of the Desktop Manager for Mac in Dec/Jan. I haven't been able to download the latest update though. I did see an early post by someone with the same difficulty, but I was unclear of the question posed, and thus I am hopeful for potential suggestions for resolution.The additional problem I've recently experienced is that I can't compose an SMS/MMS message. I can only reply to someone's message. When I try to simply send one, the screen defaults back to the list of messages. Please Note: I do not have wireless on my phone. I utilize Blackberry Desktop Manager Version 1.0.1 .Please also note that I am not able to access electronic messages daily but will attempt to return any responses/inquires as quickly as possible.
View 4 Replies View RelatedI just purchased a BB Bold 9700. I installed the Desktop manager software on my computer, which went well. But when I connect my device, it just hangs, though it shows at the bottom that the device is connected
View 6 Replies View RelatedI've tried a clean uninstall and reinstall the Blackberry Desktop Software version 5.0 and keep getting this message Desktop Mgr exe: Application error - Instruction at "0x004e6535" referenced memory at "0x04480013". The memory could not be read.
View 3 Replies View RelatedI am running Win 7. Just can't seem to get the desktop software installed without the Error 1406 coming up. I have tried doing a clean uninstall a few times but still can't get done. I have no trouble with getting it done in XP on my other compters!
Here's the full Error message:
Could not write value discription to key SoftwareMozillaPlugins@Rim.com/webSLLauncher,
version =1.0. Verify that you have sufficient access to that key or contact your support personnel.
I cannot sync my Outlook calendar when using BB desktop Manager. I get a error message pop up window saying "Intellisync" "Connector error" The the synchronization is cancelled.
I am on a personal contract and this is not connected through BB enterprise. My e-mail accounts are fine and I get these on my BB
I just recently switched from a Bold 9000 (ATT, OS 5) to a Bold 9700 (ATT OS 5).On the Bold 9000, I had 2 separate icons for my email. One was "Desktop" (the email from the BES) and one was "Personal" (my gmail account). There was also an option in the email settings to determine which emails showed up in the "Messages" view as well and you could have personal, work or both show up there.Now I can't seem to find this option in the 9700.
View 8 Replies View RelatedI recently upgraded ACT 2005 to ACT 2010, along with getting a new server and firewall. Once the new server and firewall were up and running, I needed a new user profile on my PC. After doing this, I can no longer sync my Blackberry Tour. Desktop Manager recognizes the device, but every time I hit the sync button I get an "unknown error" message.
View 4 Replies View RelatedIve searched and havent really found a good answer to my problem, but when i connect my blackberry through the USB port, my computer and DM are not finding that its connected. Ive tried re-installing DM, re-starting my computer, re-booting my phone and none of these have worked. Is there something else that I am missing?
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