BB Bold 9700 :: Unread Message Icon Won
Feb 9, 2010
Randomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now
Any ideas? I pulled the battery already twice and nothing
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
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Jan 7, 2010
I have an unread message icon with a little red circle on my screen. Tried pulling the battery. Have checked all my messages and folders. There are no unread messages. Even updated my Blackberry Desktop.
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Sep 7, 2010
I have an errant "unopened" mail icon, It was on my old BlackBerry (an 8830) and when I got my new BlackBerry 9650, all was good, until I completed my enterprise synchronization, and guess what came back? now heres the rub, it shows (and as it did before) That it is a "Optimum on Line" email, not the email that is pushed by my enterprise server. So neither tech support will own the problem.
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Jun 14, 2010
For the past few days my blackberry has said i have an unread bbm message then yesterday it started to say I have 2. I`ve tried taking out the battery deleting all chats and messages on my phone and also deleting bbm all together and even when i did this it still said I had the unread messages. I have no group updates nor have I synced a blackberry messenger contact with an existing phonebook contact. The only thing I think it may be is someone I`ve deleted trying to contact be but I`ve removed all deleted contacts from my ignored list so why arn`t the chats showing up?
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails
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Nov 3, 2012
For a week now, my torch has the icon in the upper bar that improperly shows how many unread msgs I have. I have read all my messages and it always shows me one unread.I realize it's not a serious issue, but could somebody offer advice on how to fix this? Seems like the OS hiccuped somewhere. Batt pull does not help. Otherwise the phone works perfectly
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Apr 14, 2011
i went into my text messages- and highlighted them all i accidently clicked mark unopened. then pressed delete (as originally intended) now i have icon saying i have 47 unread sms msgs but of course everything is gone so i cant bloody get rid of anything!
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Jan 7, 2010
I currently upgraded to the new BlackBerry Curve 8530 after having the Curve 8330 for 2 years. For the past week I have had nothing but problems. I pulled the battery out 4 times over the past week, and now I am having some problems with the SMS and MMS Text icon. When my phone receives an SMS or MMS message I click on the icon and read the message, and either respond or do not respond. Then when I back out and go back to my home screen, the SMS and MMS icon still indicates that I have an unread message. There is NO SMS or MMS indicator icon at the top of my screen to alert me of how many messages there are, because there are no new/old unread messages. I tried pulling the battery out twice, and it corrects the problem for a little bit (maybe an hour) and then reverts right back to it's annoying ways.
Please help me out. I attached a photo to this discussion so hopefully it will make it easy for whomever is responding to fully understand what is going on.
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Aug 6, 2010
I"ve had my bold 9700 for one month. The first 3 weeks were fine, all of a sudden, I keep getting the message icons at the top of the screen, but there are NO messages. I've deleted all messages, texts, phone calls etc., icon is still there. AT&T, nor the blackberry store seems to have a solution. I don't want to have to pull my battery every time this happens (multiple times per day).
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Jan 8, 2010
Something happened and now every new message that comes into my gmail bb account doesn't have a red * on the icon on home screen. Its as if the message application was already opened but the message is still unread. Anyone know anything about this.
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Mar 22, 2010
please help i have a bold 9700 and have the latest blackberry messenger on the phone. one day i turned it on and the icon at the top of the screen showed i had a new message. after looking everywhere there is no message to be found. after numerous battery pulls and resets the icon is still there. i even brought to ATT today and there reps couldn't help me.
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Sep 5, 2010
I get the icon showing one message in my messages folder at the top pf the screen even though it is empty. A battery pull does not remove it. Can anyone help with this small problem
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Feb 25, 2010
whenever i recieve a bbm message i dont get the little red star on the messages icon anymore, im not 100% sure if i did in the first place but it would be odd if i didnt!? emails its the same case i believe (not 100% sure on that one though)i use the imagining mmmooo theme that is in the top 25 free list... does this have an affect upon this?
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Apr 19, 2010
Recently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
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Aug 21, 2010
The new message icon remains on the home screen even after the messages have been read. It also remains on the Message folder.I was told to remove the battery when the phone is "On" and re-insert it. The icon does disappear only to return when new messages arrive. Is there a permanent solution for this problem? This must be a software problem but no new software updates are available from RIM
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Aug 20, 2010
It's the one in green marked with a red circle, it keeps popping up with a particular contact.
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Apr 24, 2010
Can anyone tell me what this little green man with a missed message means and how do I get rid of it? It's on the top of my indicator bar?
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Sep 30, 2011
My home screen shows the unread email icon. However, my email does not have any unread messages. Why didn't it remove the icon from my home screen?
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Jul 20, 2010
Okay..I've tried everything: Soft reset, hard reset [including holding alt, del & right shift], battery pull,
hidden folders, mark prior opened, using the Backup & Restore off of DM to erase the SMS messages
resending the service books.
It's not on the messages, but the SMS & MMS Message tab. And it's not just one, it says 22. And it's really annoying. Any ideas?
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Sep 24, 2012
The unread message indicator for a mailbox does not always clear after reading all new messages in the inbox. I have multiple inboxes, sometime after reading or opening all messages; or "mark all messages open" the red asterisk is still displayed with the the mailbox icon. The unread message count is 0, i.e.. Not displayed. The only way I can clear the red asterisk is to change inbox settings and save. I usually de-select and re-select an option so i get he save changes dialog. This does not always happen but happens enough to be aggravating since i have 5 mailboxes and use the indicator to determine which one i need to open for new messages. I recently upgrades from a 9650 which did NOT have this behavior.
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Jul 21, 2010
I'm experiencing a weird glitch that no one (including tech support at Verizon) seems to be able to figure out. I have a gmail account set up on my Bold 9650 and everything works properly EXCEPT that I cannot get it to show me the message count of unread messages (which usually should show up in parenthesis when I scroll over the account envelope icon). It seems that this is an issue with the Bold 9650 in particular because I have gotten the gmail unread message count to work on other blackberry devices, but not my (or another friend's) Bold 9650.
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May 20, 2010
I recently upgraded to the .610. At first it was just one sms and the number has gone up to 4 unread sms messages and i have looked and searched everywhere, deleted, did numerous battery pulls, even leaving the battery out for an extended amount of time, tried changing the theme etc etc. Is there any way to fix this?
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Apr 28, 2010
Havin some trouble this morning, did as battery pull this morning and when the phone rebooted, I see 27 unread txt msg in the home screen, but when I go to my inbox there is nothing there, any one have any idea what's going on here, tried a battery pull again and still nothing.
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Sep 7, 2010
ive got the blue " new blackberry messenger" symol on the top of my phone but i have no pending messages to read - i have deleted all messages, chats etc - the only thing i have done is deleted a contact and ignored them - i tried unignoring all and its still there! have taken the battery out etc but im about to throw it across the room now!
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Feb 24, 2010
I don't know if this is the right forum for this, but I woke this morning to see my Yahoo email icon back on my home screen. Has anyone else gotten it back? And lastly, how do I change it back to a stock BB icon?
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Jun 13, 2010
Never noticed this one before; a tiny notification icon in the application banner.Anyone know what app this is? Can't seem to find it.
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Jan 6, 2010
I just got the bold 9700 ver. 2 from ATT and don't have the phone icon. It is not hidden, I looked, and not in any other folder. All I have is a phone icon that is for Visual Voice Mail, which I am not signed up for and don't want to be. When I click the VVM icon it says do you want to sign up and I hit No and it just kicks me back to the main screen. How can I get rid of the Visual VM icon and get the Call log icon?
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Jul 25, 2010
When I get a new SMS, it is the same as a new e-mail icon. However, this is not supposed to be so... SMS's are supposed to be a slanted envelop. I never had this problem with my old curve 8320. I've also had this icon issue since I got my phone several months ago. The icons remain the same no matter which OS version I use. I am on T-mobile.
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Apr 6, 2010
BOLD 9700, T-Mobile. I have current OS. I am receiving the above message when I try to reply to an email. Yesterday---I didn't have this problem. I go to email set up & my email addresses are there. When I am in message options, and choose Email Settings--- there isn't ANYTHING there.
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Jan 15, 2010
I have checked thru all the folders and saved messages folders and I can't find the message anywhere. When I get a new email or SMS/MMS text messages it says I have the number plus 1, but I can't find the message or get rid of the icon. I have looked in all the Instant messaging folders and still can't find the message.
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