BB Bold 9700 :: Message Icon But No Messages
Aug 6, 2010
I"ve had my bold 9700 for one month. The first 3 weeks were fine, all of a sudden, I keep getting the message icons at the top of the screen, but there are NO messages. I've deleted all messages, texts, phone calls etc., icon is still there. AT&T, nor the blackberry store seems to have a solution. I don't want to have to pull my battery every time this happens (multiple times per day).
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Feb 25, 2010
whenever i recieve a bbm message i dont get the little red star on the messages icon anymore, im not 100% sure if i did in the first place but it would be odd if i didnt!? emails its the same case i believe (not 100% sure on that one though)i use the imagining mmmooo theme that is in the top 25 free list... does this have an affect upon this?
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Jan 15, 2010
I have checked thru all the folders and saved messages folders and I can't find the message anywhere. When I get a new email or SMS/MMS text messages it says I have the number plus 1, but I can't find the message or get rid of the icon. I have looked in all the Instant messaging folders and still can't find the message.
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Jan 8, 2010
Something happened and now every new message that comes into my gmail bb account doesn't have a red * on the icon on home screen. Its as if the message application was already opened but the message is still unread. Anyone know anything about this.
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Feb 9, 2010
Randomly, my bold restarted by itself (hasn't done this once since I upgraded the OS 3 months ago). Ever since it restarted, it's had the unread message icon saying I have 4 unread messages. I went to every folder and marked all prior unopened and checked to makesure nothing was unread. The icon wouldn't go away, it even stayed with the read star. Overnight, I got 6 new emails, so it told me I had 10 unread messages. I deleted the 6 new ones, and the icon is still there with the read star saying I have 10 unread now
Any ideas? I pulled the battery already twice and nothing
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May 23, 2010
Mail icon showing with no messages. Tried battery pull but no results.Tried deleting mailbox but icon remains.
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Mar 22, 2010
please help i have a bold 9700 and have the latest blackberry messenger on the phone. one day i turned it on and the icon at the top of the screen showed i had a new message. after looking everywhere there is no message to be found. after numerous battery pulls and resets the icon is still there. i even brought to ATT today and there reps couldn't help me.
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Sep 5, 2010
I get the icon showing one message in my messages folder at the top pf the screen even though it is empty. A battery pull does not remove it. Can anyone help with this small problem
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Mar 19, 2012
I have a Bold 9650 with blackberry os 6.
For a while now I can only view text messages from the "message" icon on my phone. I used to be able to view 2 different email accounts. The only way I can see my emails now is from the little window just below where the time is displayed.
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Apr 19, 2010
Recently, my Blackberry Bold 9700 showed that I have an SMS text message that is unread. I tried going into the messages, doing "Mark Prior Opened" and it still shows I have a text message. Then I deleted all my messages in the SMS/MMS icon and still shows I have a message. How can I get ride of this?
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Aug 21, 2010
The new message icon remains on the home screen even after the messages have been read. It also remains on the Message folder.I was told to remove the battery when the phone is "On" and re-insert it. The icon does disappear only to return when new messages arrive. Is there a permanent solution for this problem? This must be a software problem but no new software updates are available from RIM
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May 15, 2010
I just got a new BB 9700 and I'm pretty good when it comes to Blackberries. But I have no idea what this blue icon is. I thought that it had somethin to do with missed calls but now I don't quite think so.
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Apr 10, 2010
purchased a Bold 9700 on Vodafone and have found 2 little things that are bugging me because I can't find out what one of them is, or why the other happens!
1) I have a strange icon that I can't find a description of appearing next to 2 messages. It looked like a little phone symbol. It appears next to 2 of my conversations, in my SMS/MMS inbox and on he Blackberry Messenger inbox (as the conversations are via the PIN service). I have other conversations in my Blackberry Messenger inbox that appear with a little bubble with the blackberry logo inside, and messages in my SMS/MMS inbox that appear with the normal white speech bubble at the side. However, no matter what I do, these 2 conversations remain with the little Phone symbol next to them.....
Message
-------------------------- <----------- That tiny gap will highlight, and when I click it, it opens into the chat
Contact screen for one of my contacts?! If I send another message, it then
Message appears like normal again with the rest of the messages!
Carrier: Vodafone
Model & OS: Bold 9700, v5.0.0.545 (5.1.0.140)
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Jan 29, 2010
I've enjoyed my BlackBerry for about a month now, no problems! However, I no longer see the email message folder. 42 unread messages that I am unable to access.
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Jan 12, 2010
I like having my texts and emails coming through in my message box but when I have a load of IM messages coming through from yahoo and msn just because I've not got the app open at the time (but still signed in) is a little annoying
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Aug 20, 2010
It's the one in green marked with a red circle, it keeps popping up with a particular contact.
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Mar 22, 2010
At the top of my screen the unread message icon always displays more messages than exist. Currently, it says I have 1 unread SMS message. When I receive an SMS it will go up to 2. This will happen and it will say 20 bbms or 3 emails but I have yet to find a solution.
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Apr 24, 2010
Can anyone tell me what this little green man with a missed message means and how do I get rid of it? It's on the top of my indicator bar?
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Feb 24, 2010
I don't know if this is the right forum for this, but I woke this morning to see my Yahoo email icon back on my home screen. Has anyone else gotten it back? And lastly, how do I change it back to a stock BB icon?
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Jun 13, 2010
Never noticed this one before; a tiny notification icon in the application banner.Anyone know what app this is? Can't seem to find it.
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Jan 6, 2010
I just got the bold 9700 ver. 2 from ATT and don't have the phone icon. It is not hidden, I looked, and not in any other folder. All I have is a phone icon that is for Visual Voice Mail, which I am not signed up for and don't want to be. When I click the VVM icon it says do you want to sign up and I hit No and it just kicks me back to the main screen. How can I get rid of the Visual VM icon and get the Call log icon?
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Sep 20, 2012
I'm using a Torch 9800 and I have a message icon in the little notification bar in between the profile selector and the search but I have no messages. I have no voicemail that I haven't listened to, no unread facebook messages or emails, no missed calls, nothing that I can see that would create the little envelope message icon and if I click on it it does not show that I have any messages - only my calender entries. This happened about a month ago and then happened again 2 days ago so I now have 2 messages showing but no messages which is so irritating. Not stopping my phone from working or anything horrid like that, just an irritation as I think I have a message when I don't actually have any unread messages. I have also tried to reboot a number of times but then 1st thing I see when it reboots is those 2 stupid messages that don't exist.
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Jun 3, 2010
how to get rid of the I have a voice mail message icon when I really don't have any messages?
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Jul 25, 2010
When I get a new SMS, it is the same as a new e-mail icon. However, this is not supposed to be so... SMS's are supposed to be a slanted envelop. I never had this problem with my old curve 8320. I've also had this icon issue since I got my phone several months ago. The icons remain the same no matter which OS version I use. I am on T-mobile.
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Apr 6, 2010
BOLD 9700, T-Mobile. I have current OS. I am receiving the above message when I try to reply to an email. Yesterday---I didn't have this problem. I go to email set up & my email addresses are there. When I am in message options, and choose Email Settings--- there isn't ANYTHING there.
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Jul 24, 2010
I've tried signing into Facebook via my new 9700 and am getting the following error message:Error encountered during XML parse: End tag does not match start tag 'head'.Has anybody else had this message? How do I get around it so I can access my Facebook account?
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Jan 28, 2010
I used to be able to see a combined list of my emails, SMS texts, missed phone calls, voicemails and just about anything else when I opened the Message folder icon on my Blackberry Curve 8330 desktop, but now when I open it, all I get is a blank white screen. When I hit the menu button, the menu pops up without a problem and if I click the track ball, it will open a message, but I can't see the list itself.Also, when I go to view folder I can access any of the individual folders and they come up just fine. The only problem is the combined message list you're supposed to get when you open up the icon on the desktop (or application menu).
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Jul 24, 2010
Just recently I have had some problems sending normal text messages..The problem is when I want to send a text I go to my contacts and try to send a sms message, but instead of opening up a conversation window I get taken straight to my recieved messages... I havent had a problem replying to messages after people have texted me, its iniating the converstation thats not working.
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Aug 24, 2010
Just a couple of days ago, I received a BBM from my daughter, although my cell was turned off for the night. I thought maybe I'd not turned it off. Last night again, I turned it off (I always do every night) and was woken early because not only was my turned off phone receiving messages, it had also enabled my Drive Safely app and the phone was busy reading everything to me.I checked and the phone was off. I still had to push the red phone key to turn it on.I immediately did a battery pull and will hope for the best.Has anyone had this experience?
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Jan 3, 2010
I am running .423 on my 9700 and cannot find the right option to combine my SMS/MMS messages in the Message Folder. With 405 I was able to go Menu>Options and see a dialog box to combine folders, but I can't find it under .423
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Aug 14, 2010
I use Sprint and everytime I miss a call the Messages icon appears and does not disappear until I open the messages folder and open the missed call message. This is incredibly annoying for me, as I usually just press the send key and see what calls I have missed. Doing this does not clear the messages icon or notification.
I really dont need missed calls sent to Messages, the only reason I ever use the Messages folder is to clear the icon from my screen.Can anyone help me either disable this icon or alter what is sent to Messages?
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