BB Torch :: Message Icon Showing But No New Messages
Sep 20, 2012
I'm using a Torch 9800 and I have a message icon in the little notification bar in between the profile selector and the search but I have no messages. I have no voicemail that I haven't listened to, no unread facebook messages or emails, no missed calls, nothing that I can see that would create the little envelope message icon and if I click on it it does not show that I have any messages - only my calender entries. This happened about a month ago and then happened again 2 days ago so I now have 2 messages showing but no messages which is so irritating. Not stopping my phone from working or anything horrid like that, just an irritation as I think I have a message when I don't actually have any unread messages. I have also tried to reboot a number of times but then 1st thing I see when it reboots is those 2 stupid messages that don't exist.
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Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox.It used to show only SMS messages and was really cool. Now it shows emails and all!
I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck.So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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Aug 16, 2011
So all of my emails used to show up both in the address specific icon as well as the general message icon. Now they are only showing up in the general message icon.
When I try to access specific emails that I know are for the specific emaill adddress the icon opens but it just displays "*No Messages*" even though the little red astrix is on the icon indicating I have received a new email for that specific address.
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Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox. It used to show only SMS messages and was really cool. Now it shows emails and all! I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck. So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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May 23, 2012
I have somehow set my message box to only show missed calls & I can't get it back to showing all messages?I have looked in messages options - inbox management & Desktop is ticked as well as text messages. I also in 'phone', options, call logs and lists, changed 'Show These Call Log Types in Message List' to None & it still only shows Missed Call as the title & shows the list. I looked in the long on-line manual but it didn't help. Also I tried View Folder to select different mail folders from my desk based Outlook list but still the display is stuck...
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Jan 15, 2010
I have checked thru all the folders and saved messages folders and I can't find the message anywhere. When I get a new email or SMS/MMS text messages it says I have the number plus 1, but I can't find the message or get rid of the icon. I have looked in all the Instant messaging folders and still can't find the message.
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Oct 2, 2011
I've just upgraded my phone and the message icon is showing and when I go to messages the inbox has '(1)' next to it, but on opening inbox there are no unread messages. Where is this phantom message and how can I get at it / delete it?
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Nov 11, 2015
I have an LG G4. The voicemail message icon is showing in the upper left hand corner stating I have 2 outstanding messages even though all messages have been reviewed and deleted. I've trieeld everything I can think of including completely shutting down and rebooting the phone....
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May 23, 2010
Mail icon showing with no messages. Tried battery pull but no results.Tried deleting mailbox but icon remains.
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Dec 31, 2011
The Icon for text messages is not showing them. When I point to it I get "setup". The ONLY way I've been able to find my text messages is to go to "search", type in "tex" (no more because it mis directs me) then the icon with all the messages is there. I tried the BB button and do NOT get an option to move the folder. The ONLY way I've been able to find it is to use the specific search method as stated above. I've been working on the problem for 2 hours now since a friend told me via Facebook that she had sent me a text.
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Apr 28, 2010
my wife has got a nokia 6700 slide she set it up and then in the top right hand corner it shows a envelope which keeps flashing as to indicate a new message but there isnt any message there and we have tried factory reset and normal settings to get rid of it but it wont disappear.
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Jan 1, 2010
I've had two Blackberry, but I'm new to the community. I traded my Pearl for the Curve 8330 a couple of days ago. The new message icon is constantly showing up. It started with three, then four, and now six. I have read several forums and have tried pulling my battery several times. I have even deleted my e-mail account and set it up again. I have gone into all my folders to see if there is a message hiding somewhere. I can't find anything. Has anyone else had this problem? Aside from doing a factory restore and/or calling Verizon does anyone have any suggestions on how I can reset the counter? By the way, my carrier is Verizon!
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Feb 21, 2015
Why whatsapp doesn't show a message number on its icon.
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Dec 6, 2011
I just got the s2, and i have 4 email accounts (2 work, 1 hotmail, 1 gmail). I have them configured and working, but they are all under the standard mail app (white envelop with blue @). When I get a new message, this icon will show how many unread messages there are. But, it shows for all of my accounts. I'm trying to have separate apps/icons for each email address that'll show some type of "unread messages" notification on the icon itself. Came from a blackberry and i had 4 individual accounts setup, each would have a red star if there was an unread msg in that account. I tried the hotmail and the gmail apps but they don't seem to show anything like this either.
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Nov 11, 2011
The facebook icon is permanently on my screen telling me I have 2 unread messages, but I haven't? How can I get rid of them? I have de-installed and re-installed FB but no joy!
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Nov 28, 2011
Message inbox icon (notification/ indicator) for Text message does not appear on my Torch 9860 when I receive text message (the little tiny text message bubble icon).I get it for email and blackberry messenger (little envelop for email, blue bubble for messenger) but nothing for text message.
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Feb 18, 2011
Today I turned on my Storm 2 and saw what I assume is a BB Message icon under the date on home screen; it's solid blue, and on left shows "1". Opening message folders shows nothing. Scanning all folders, having turned off hide, still nothing i.e. no red asterisk. Image of screen can be seen here. [URL]
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Aug 25, 2011
When one of my phone contacts texts me, their name has a small mobile phone icon at the side of their name instead of the standard icon.This icon also shows up in my email inbox and BBM when they text me, and I can also open their texts in my email and BBM.I can also reply via SMS using my email and my BBM.When they text me a message, the standard message symbol doesn't appear, although the light flashes the colour I have set to that contact, and a BBM symbol comes up. If I open the message in the SMS or Email inbox, the BBM symbol disappears. I've tried rebooting the phone, and it doesn't do this with any other of my contacts.
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Apr 28, 2012
I live in Canada and when I cross oever to the United States i need to shut down my provider in order not to pay fees for roaming I`ve done this often in the past without any problems until yesterday.ver since i turned it back on, the hourglass icon pops up every few seconds which is extremely annoying My BB is only 18 months old but must say I seriously think i have a lemon. I`ve always had odd problems with it.Problems none of my friends have with theirs.This is really making me think of swithcing to Apple Does anyone else have this latest problem with their Torch 9800
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Aug 6, 2010
I"ve had my bold 9700 for one month. The first 3 weeks were fine, all of a sudden, I keep getting the message icons at the top of the screen, but there are NO messages. I've deleted all messages, texts, phone calls etc., icon is still there. AT&T, nor the blackberry store seems to have a solution. I don't want to have to pull my battery every time this happens (multiple times per day).
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May 17, 2012
I am usinng Outlook 2010 and BB Torch 9860. The sent messges from my Outlook do not show up in the blackberry email (corporate email id) that I have configured.
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Jul 20, 2011
Some of emails are not showing the complete message, showing only partial message
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Mar 19, 2012
I have a Bold 9650 with blackberry os 6.
For a while now I can only view text messages from the "message" icon on my phone. I used to be able to view 2 different email accounts. The only way I can see my emails now is from the little window just below where the time is displayed.
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Jun 3, 2010
how to get rid of the I have a voice mail message icon when I really don't have any messages?
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Aug 10, 2011
I am having major problems with the media player. First it wouldn't let me add music to the playlist I kept getting an error message now it won't even let me create a new playlist.
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Feb 25, 2010
whenever i recieve a bbm message i dont get the little red star on the messages icon anymore, im not 100% sure if i did in the first place but it would be odd if i didnt!? emails its the same case i believe (not 100% sure on that one though)i use the imagining mmmooo theme that is in the top 25 free list... does this have an affect upon this?
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Sep 27, 2011
I don't know what changed. My messages folder is only showing the draft emails. How do I get all messages to show up in that folder again?
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Dec 6, 2011
when I check a received message, my calendar comes up also showing birthdays How do I make it stop?
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Jan 28, 2010
I used to be able to see a combined list of my emails, SMS texts, missed phone calls, voicemails and just about anything else when I opened the Message folder icon on my Blackberry Curve 8330 desktop, but now when I open it, all I get is a blank white screen. When I hit the menu button, the menu pops up without a problem and if I click the track ball, it will open a message, but I can't see the list itself.Also, when I go to view folder I can access any of the individual folders and they come up just fine. The only problem is the combined message list you're supposed to get when you open up the icon on the desktop (or application menu).
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Nov 3, 2012
For a week now, my torch has the icon in the upper bar that improperly shows how many unread msgs I have. I have read all my messages and it always shows me one unread.I realize it's not a serious issue, but could somebody offer advice on how to fix this? Seems like the OS hiccuped somewhere. Batt pull does not help. Otherwise the phone works perfectly
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May 22, 2012
I am receiving text messages; however, I cannot open nor send. When I click on it I get an error message "uncaught exception:java.lang.IndexoutOfBoundsException and I have taken the battery out, and also turned the power off at the icon. Everything else seems to be working fine except for this.
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