BB Torch 9800 Smartphone :: Text Message Icon Not Showing Sms
Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox. It used to show only SMS messages and was really cool. Now it shows emails and all! I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck. So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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Aug 18, 2010
The bar on the top of the screen between the "select a profile" and the "search magnifying glass" where the notifications pop up not sure what that page is called but in this slide down screen under Text Messages I have a text message that is staying at unread. Even though I have deleted the text message and I've tried everything to try and get it to go away. Today I have a Blackberry Messenger Message that won't delete as well. Does anyone else have this problem and figure out a way to refresh and get ride of it? I've tried turning the device on and off a few times but doesn't fix the issue.
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Aug 13, 2010
I was told that when you send a text message with the the Torch it puts a check by the message when it sends and that it will place and "R" beside the message when the other person opens the the text. Can anyone tell me how to turn that option on?
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Aug 23, 2010
After only a couple of days with my torch and not having modified it all, all of a sudden when I click on the TEXT message icon, it just shows my regular inbox.It used to show only SMS messages and was really cool. Now it shows emails and all!
I dont see anywhere to change this back to the original behavior. I did a hard reset with no luck.So far I love my phone even with the minor annoyances like it hangs for a few seconds after unlocking it everytime, fine I can live with that. But I really want to fix this text message thing
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Sep 1, 2010
I have my email going to my torch, and when a message comes in, a yellow envelope shows up. The problem is that the yellow envelope wont go away. I tried clicking the envelope, tried going into the mail folder, and I even deleted all the messages in the folder. Still there!
I powered off and on, nothing
took the battery out, nothing
took the cards out, nothing
any thoughts? my next try will be re-establishing my email accounts
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Aug 14, 2010
I can't get the camera to work- the camera icon does not respond when I tap it.
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Aug 26, 2010
On my blackberry torch home screen, there is status icon on top which consists of a red circle with a white "w" in the middle of it. Just to the right is the number "1". Does anyone know what this means?
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Aug 18, 2010
I've encountered a serious problem with the Torch 9800 and i don't know to whom should i report . The problem is that someone sent me a message and i got it; however, it appears under a different sender which confused and embarrass me.
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Aug 25, 2010
As an avid business crackberry fan (and business manager) for over 3 years, I was appalled to find that I would need to slide the keyboard out to enter my security code, especially when I would do it 50-100 times per day. As every other touchscreen phone on the market has a pattern unlock method, this is the single issue preventing from purchasing this phone(s) PLEASE ISSUE AN UPDATE/APP/PATCH anything to bring this vital security & efficiency issue up to par.
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Apr 28, 2012
I live in Canada and when I cross oever to the United States i need to shut down my provider in order not to pay fees for roaming I`ve done this often in the past without any problems until yesterday.ver since i turned it back on, the hourglass icon pops up every few seconds which is extremely annoying My BB is only 18 months old but must say I seriously think i have a lemon. I`ve always had odd problems with it.Problems none of my friends have with theirs.This is really making me think of swithcing to Apple Does anyone else have this latest problem with their Torch 9800
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Aug 20, 2010
When I select the app world on my phone and try to login in i'm getting a 30601 error. it seems several people are also geeting this error.
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Mar 17, 2011
I haven't found a resolution to my missing text message icon on my BB Torch. It was there a few days ago but it has since disappeared. I read and tried a few things. It doesn't even show up in the menu (device/delete data) after I sync'd. I do receive messages but without notification. Also the character length is only 28 per message (incoming). Outgoing is OK. Contacts are all there.the SMS in the menu there is ticked. Also I do not receive FaceBook notifications.
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Sep 20, 2012
I'm using a Torch 9800 and I have a message icon in the little notification bar in between the profile selector and the search but I have no messages. I have no voicemail that I haven't listened to, no unread facebook messages or emails, no missed calls, nothing that I can see that would create the little envelope message icon and if I click on it it does not show that I have any messages - only my calender entries. This happened about a month ago and then happened again 2 days ago so I now have 2 messages showing but no messages which is so irritating. Not stopping my phone from working or anything horrid like that, just an irritation as I think I have a message when I don't actually have any unread messages. I have also tried to reboot a number of times but then 1st thing I see when it reboots is those 2 stupid messages that don't exist.
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Aug 16, 2011
So all of my emails used to show up both in the address specific icon as well as the general message icon. Now they are only showing up in the general message icon.
When I try to access specific emails that I know are for the specific emaill adddress the icon opens but it just displays "*No Messages*" even though the little red astrix is on the icon indicating I have received a new email for that specific address.
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Aug 18, 2010
I'm not sure how to connect my school email to my blackberry Torch. My school e-mail is weird because when I go inside everything looks exactly like gmail but it isn't exactly gmail beacuse you can't sign on from www.gmail.com. Gotta go through the school website. It does provide instructions on how to link to the Blackberry but it doens't work for the Torch because the option doesn't exist.
(Instructions)To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:
On your BlackBerry device, navigate to your home screenSelect the icon that lets you set up email (this can be called Setup, Setup Wizard, Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)Follow the setup instructions provided on your device to create a new e-mail accountBe sure to enter the following:Mail Server: imap.gmail.comUsername: [your full Google Apps email address]Password: [your Google Apps password]IMAP Port: 993Allow the system to add your account, but do not enter your Google Apps password into the utility boxes (this causes the system to default to POP3 instead of IMAP)Select NextSelect Next again (bypassing the 'Additional Information Required' section)Select your account type, then select Next.You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continueSelect the option that mentions 'IMAP/POP'Select I will provide the settings..., then select NextSelect Set up existing email account...Enter your Google Apps account information here, with 'imap.gmail.com' as your mail serverSelect NextSelect Save
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Nov 28, 2011
Message inbox icon (notification/ indicator) for Text message does not appear on my Torch 9860 when I receive text message (the little tiny text message bubble icon).I get it for email and blackberry messenger (little envelop for email, blue bubble for messenger) but nothing for text message.
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Apr 26, 2010
As you already know, the ring volume on the Torch 9800 is extremely low. So I tried to email custom mp3 ringtones to my phone to use instead. In attempting to do so, I received a message saying "More request cannot be completed. Service book information not found." I also received this message when trying to email a photo to my blackberry. This never use to happen in past blackberries I have owned.
How do I fix this "service book information not found" issue ?
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Aug 25, 2010
I have bought a Torch, but cannot get it to set up in the Organizer configuration to sync with my Calendar in MS Office XP- Outlook. My computer runs Windows XP. The contacts and memo will configure (although) they are posting to an archive folder and when I try to change that I get Error 0x80043bea), but the Calendar and Tasks will go through the set-up process, but when you finish it, the checkmark on those 2 Outlook folder disappears before you can even select the advance settings.I have re-set the configuration on the Desktop software a couple of times, to no avail, and uninstalled the Desktop 6.0 software and reinstalled it. None of these measures have changed the problem.Any suggestions?
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Aug 16, 2010
Q) How can you power the phone down?
When the phone is off, it seems that a simple tap of the Red power button turns the phone on again. This seems like a design flaw. All other non BB devices that I know off require you to hold the power button for a couple of seconds to turn it back on.This prevents the phone from accidently being turned on.
Let me explain a use case. When you are flying you have to turn your phones off.So the normal procedure is to hold the red hang up key and the phone will power down. This is as expected.Assume you then put the BlackBerry device in the seat pocket in front of you.Midway through the flight you hit your knee against the seat pocket.The red power button it tapped during this process.The phone now powers on.You are about to land and your phone rings.The flight attendant and the passengers all give you unpleasant looks through no real fault of your own.This type of issue has occurred a few times.
I realize you can go in and manually turn off phone connections but this is an extra step.Turning the phone off should take care of this and there should stay off until the user wants to turn it on.
I see this behaviour on my 8310 and 8900 and 9800.I hope there is something simple I'm missing??
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Aug 18, 2010
I just bought a Blackberry Torch. I found that I cannot read Chinese character on torch, let alone input Chinese. It just display some black bulks instead of Chinese.
Somebody told me I have to wait for new OS versions which might includes languages like Chinese.
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Sep 5, 2010
I feel that The Torch would be the best thing for Verizon! We are not iPhone people over here. We need a newer OS and the option of having our quarty keyboards that slides from a touch screen. It will blow the Storm out of the water and it will not have iPhony competition or even Android for that matter! Plus the Torch gives us a nice size for travel not like the Droid phones.
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Apr 26, 2010
On my Blackberry Toch 9800, it seems to freeze up on several occassions, most recently when downloading an application from "App World."After downloading an application from App World, when you run the application for the first time, it will ask you if you want to "share personal information." Whether it is checked or unchecked, the screen just freezes up after clicking "OK."
Is there a fix for this? This is a brand new device and I am already experiencing several screen lock up issues. I have already done a hard / soft reset, as well as a battery pull. I have also uninstalled the application and re-installed it, only to have this issue continue.
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Aug 16, 2010
Since I got my Torch, I have had problems with Appworld:
1. The app itself cannot be download for OS6. It states "Sorry, your device does not meet the system requirements that are needed to support Blackberry App World."When will this be available?
2. Downloading apps via the web page results in an email that gets sent that redirects me to the page to get the email sent to me again... so, I can't download the app this way, either.
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Aug 18, 2010
I just bought a Blackberry Torch but have been unable to set up my corporate email using Enterprise Activation. I have the password from my IT group and have also reset the device. I keep getting an error that the Blackberry is unable to connect the server.
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Aug 18, 2010
I just got torch today, activated and it don't connect to home wifi.It shows my ssid and says connected but when I try to browse says not connected.I can connect to data plan and surf, but I wanna connect to my home wifi.Tech support said try another wifi connection.So I went to AT&T store and sales guy connected to their internet wifi.I also went to mcd s and connect to wifi hot spots.But won't connect at home.I tried everything, And I had two boles 9000 before I tested last few days and same thing?Is it something to do with wifi router?I had security on and I changed settings in router and made my wifi home conn OPEN BUT STILL won't connect!
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Aug 23, 2010
I recenlty was in NY and i bought a BlackBerry torch 9800, now i'm in spain and i want to unlock it in order to use with spain sim card, anyone can suggest a guide or a website to unlock my torch?By the way my BlackBerry torch was bought from at&t .
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Sep 13, 2010
I am unable to sync files between my Torch and Windows XP SP3. I have BBDesktop 6 installed, the phone is connected via USB directly to the laptop, and all of the Media Sync options say:"You need to turn on mass storage mode from the connected BlackBerry device to use this feature."
I see no such configuration option on the phone.Also, in Windows file manager, the SD and USB drives appear as removable drives E: and F:, but they are unaccessible: "Please insert disk in drive.."
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Aug 14, 2010
How do you get to the place in the phone where you do the Enterprise Activiation?
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Aug 25, 2010
Whenever I receive a text message from a sender like American Airlines where their name/number is a random set of numbers, it will not remove itself from the home page list even if I delete it. If I select it after I have deleted it, it's just a blank message. Any ideas as to how to resolve this? The only thing that has worked for me so far is to reset the phone. I don't want to have to do that each time a message of this type comes in to my inbox.
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Aug 17, 2010
Is anyone using the pro version of Documents to Go on a Torch. If so, is there a version for the Torch (cant find one on their website and no way to contact DataViz) or does the version for another phone (Bold 9000, 9700) work on the Torch?
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Aug 12, 2010
I purchased my Blackberry Torch 7 hrs ago from a local ATT store and since I have activated it, it has locked up on me eight times. I have read some of the reviews where people have stated that this can be an issue. Is there a fix because I really like this BB but I need it to be dependable.
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